Skip to content
Reselling Products

Resolving Yext Canceled or Duplicate States – Step-by-Step Guide

Encountering Yext in a duplicate or canceled state can be puzzling, but worry not, for we are here to guide you through the process with ease and…

1 min read192 words1 explained imageUpdated Thu, 27 Jun, 2024 at 6:23 AM
View as markdownOpen in ClaudeOpen in ChatGPT
Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.

Encountering Yext in a duplicate or canceled state can be puzzling, but worry not, for we are here to guide you through the process with ease and clarity.

If it appears that your sub-account or business client is endeavoring to subscribe to Yext, only to discover an existing active presence on Yext through another third party. 

Figure 1 What this shows If it appears that your sub-account or business client is endeavoring to subscribe to Yext, only to discover an existing active presence… What this shows Illustrates "Resolving Yext Canceled or Duplicate States – Step-by-Step Guide". This screenshot appears in "Resolving Yext Canceled or Duplicate States – Step-by-Step Guide". The text alongside this image reads: If it appears that your sub-account or business client is endeavoring to subscribe to Yext, only to discover an existing active presence on Yext through another third party. Immediately after, the guide continues: To swiftly resolve this matter, we kindly request your attention to the following steps. Image 1 of 1 What this coversIf it appears that your sub-account or business client is endeavoring to subscribe to Yext, only to discover an existing active presence on Yext through another third party. Next stepTo swiftly resolve this matter, we kindly request your attention to the following steps:
All 3 steps in this procedure
  1. Begin by logging into the Sub Account/Location portal.
  2. Navigate to the Reputation section and proceed to the Listings page.
  3. Here, you'll find a highlighted link that will direct you to an email pre-addressed with the Yext GHL Customer Care in CC. Kindly include pertinent details such as business name, address, and phone number in the email body for the Yext support team to investigate the issue thoroughly.

To swiftly resolve this matter, we kindly request your attention to the following steps:

  1. Begin by logging into the Sub Account/Location portal.
  2. Navigate to the Reputation section and proceed to the Listings page.
  3. Here, you'll find a highlighted link that will direct you to an email pre-addressed with the Yext GHL Customer Care in CC. Kindly include pertinent details such as business name, address, and phone number in the email body for the Yext support team to investigate the issue thoroughly.

Please note that if necessary, we may require confirmation from Yext regarding the resubmission of the Yext request for the sub-account. This precautionary step is essential due to the potential complexities involved when canceling Yext services through a third-party provider.

Should you require any further assistance or clarification, please do not hesitate to reach out to us.

Was this guide helpful?

Related guides