Online Listings
20 articles121 explained images
Online Listing Overview & Setup Doc
This article explains how to use the Listings feature in GHL Customer Care to improve your clients’ local SEO through directory listings management. Learn how to resell Listings, configure pricing, manage billing, and…
6 min23How to Resell Listings to Your Clients
This article will show you how to resell Listings services to your clients using customizable pricing! You’ll learn how to set agency-wide prices, personalize rates for sub-accounts, and manage billing TABLE OF…
3 min15Deploy Listings without Directly Charging the Client
If you wish to deploy Listings for your client but you do not wish to charge them directly, you can choose to purchase Listings on their behalf. This article outlines how to activate Listings under this model and…
2 min3How to sell Listings as part of a SaaS Offer
This article explains how to include the Listings add-on in a SaaS plan using GHL Customer Care’s SaaS Configurator. Listings allow you to provide enhanced visibility services as part of your subscription offering…
3 min7Getting Started with Listings
Overview: Listings helps brands gain visibility online by ensuring the correct information is available everywhere customers search. Brands can easily update brand facts on 70+ third-party publisher sites. Managing…
1 minCancelling Listings for Your Sub-account in GHL Customer Care
To reduce the time and effort it takes to cancel Listings subscriptions, we have made it easier for our users. With the Automated Cancellations, users gain the ability to effortlessly initiate cancellations for online…
2 min6Resolving Yext Canceled or Duplicate States – Step-by-Step Guide
Encountering Yext in a duplicate or canceled state can be puzzling, but worry not, for we are here to guide you through the process with ease and clarity. If it appears that your sub-account or business client is…
1 min1Adding Additional Attributes to Listings
This article explains how to enhance your business’s online listings by adding Additional Attributes. Clearly showcasing your business’s details helps customers easily find relevant information about your offerings…
2 min6Google Business Profile and Facebook Integration with Listings
Link your Google Business Profile and Facebook Page straight from the Listings platform—no more bouncing to outside dashboards. By connecting these publishers inside GHL Customer Care, every location can keep hours…
2 min4Online Listings: Supported Countries & Coverage
We are thrilled that Listings is available in 47 countries, empowering businesses to manage their listings on a truly global scale and connect with more customers than ever before! TABLE OF CONTENTS Supported Countries…
1 min3How to Use the Listings Suggestions Feature
This article explains how to use the new Suggestions feature in Listings to efficiently manage updates submitted by publishers like Google Business Profile (GBP), Facebook, and Yelp. With this tool, you can easily…
3 min2GHL Customer Care Listings
GHL Customer Care Listings allows businesses to manage their local SEO by publishing consistent business information across multiple directories, including Google, Yelp, and Bing. This article explains how to activate…
2 min5How to use Entity History in Listings with GHL Customer Care Audit Logs
This article will show you how to use the new Entity History feature in the Listings platform. Integrated with GHL Customer Care’s Audit Logs, it gives you full visibility into all updates made to listings — what…
2 min4Listings Analytics Dashboard
The Online Listings Analytics Dashboard gives you a centralized view of how your business listings are performing across directories. It helps you track visibility, engagement, and user behavior—so you can make…
3 min6Multi-Location Management Within a Single Sub-Account
We’re thrilled to launch Multi-Location Online Listing Management — a powerful feature that brings centralization, bulk control, and efficient oversight to managing listings across numerous business locations. This…
1 min4GHL Customer Care Listings Engine Selection Guide: Uberall Integration
Uberall is a powerful local listings management platform now available to all GHL Customer Care agencies. This support article will help you understand how to set up, manage, and make the most of this integration, so you…
4 min5Listings - How to Use White‑Labeled Analytics Reports
Elevate your agency’s presentation with the New White-Labeled Listings Analytics Reports. Generate polished, branded reports, pick the exact graphs to include, and deliver them as PDFs or via email from your agency…
4 min8Listings - Self Service Onboarding
Discover how Self Service Onboarding provides a guided, interactive flow to complete the most important setup tasks quickly. The onboarding widget shortens time-to-value, reduces confusion, and helps you activate…
5 min8Added ability to dismiss “Missing Info” alerts on entity profiles
Users can now dismiss missing info alerts on the entity detail screen for fields that are not applicable to a business (e.g., TikTok URL, YouTube page, etc.). ? Key Benefits Cleaner UX: Alerts are no longer cluttered…
1 min6Publisher Listing Force Sync (Yext & Uberall)
Force Sync lets you manually prioritize stuck or delayed business listing updates across supported publishers. Use it when standard syncing takes too long or appears stalled. This article explains availability, use…
5 min5