Sub-Account Settings
10 articles84 explained images
How do I find my Client's Location ID?
When you interact with our support teams, they may request you to provide a Location ID for the sub-account where you are experiencing a problem. A Location ID is a unique ID assigned to every sub-account in your…
2 min4Media Storage File Types, Limits & Advanced Features
This reference covers Media Storage file details, supported formats, per-product upload limits, browser compatibility, private files, storage usage, integrations, and other advanced Media Storage behavior. TABLE OF…
7 min6Company Object Automation
The Company Object Automation settings give users the ability to repurpose business details fields for the company. The migration will help users transfer field data, create new companies & map respective contacts…
5 min6Multi-Select in Media Storage
GHL Customer Care's Media Storage now features Multi-Select capabilities, enabling users to perform bulk actions such as moving, downloading, and deleting files. This enhancement streamlines file management and boosts…
2 min4Account Billing Dashboard
This article provides a comprehensive guide to managing billing within GHL Customer Care sub-accounts. Learn how to handle subscriptions, payments, and wallet balances effectively using the intuitive interface designed…
4 min10Custom Values Settings
Custom Values are key:value pairs that can be created once and reused throughout the platform. TABLE OF CONTENTS What Are Custom Values? How To Create Custom Values How To Manage Custom Values Folders Folder Menu…
2 min20Complete Guide to Media Storage!
This guide explains the core Media Storage workflows in GHL Customer Care, including how to access, upload, organize, search, preview, manage, and recover media files. TABLE OF CONTENTS Access Media Storage Upload Files…
5 min11Understanding the Manage Scoring Page in HiRise Design
The Manage Scoring page in GHL Customer Care has been rebuilt with the HiRise design, giving you a faster, cleaner workspace and share-friendly URLs that remember your exact view—helping teams fine-tune engagement…
3 min5WhatsApp Settings
This article provides a comprehensive guide to the WhatsApp Settings page within your GHL Customer Care location. Learn how to manage your account status, add phone numbers, create message templates, and build…
6 min12Wallet Pricing Page
Billing & Wallet Wallet Pricing Page Access centralized pricing for every wallet-billed product in GHL Customer Care. View country-specific rates, search products, and understand exactly what you're being charged. What…
6 min6