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This article will walk you through connecting your Calendly account to GHL Customer Care calendars. You’ll learn how to authorize access, select which calendars to sync, and update your sync preferences at any time.
The Calendly integration enables GHL Customer Care to automatically import events from your selected Calendly calendars. This allows you to trigger automations, create contacts, and schedule workflows based on real-time bookings. Setting up the integration is the first step in syncing your Calendly scheduling activity with your CRM.
Key Benefits of Connecting Calendly
Connecting your Calendly account unlocks powerful automation and contact management features. Once synced, events flow seamlessly into GHL Customer Care for downstream use.
Automatically import new appointments into your calendar
Create contacts from Calendly bookings
Assign appointments to users based on calendar ownership
Sync shared or personal Calendly calendars
Enable automation triggers based on new bookings
How to Connect Your Calendly Account
Setting up the integration is fast and only requires a few clicks. Follow these steps to securely connect your Calendly account and select calendars for syncing.
Access Calendar Settings
Navigate to the Calendars section in the left-hand menu, then click on Calendar Settings in the top-right corner. This is where you’ll manage all calendar connections, including Calendly.
Go to Calendars > Calendar Settings >
Access Calendar Settings (image 1 of 9)What this shows Go to Calendars > Calendar Settings >What this showsIllustrates the "Access Calendar Settings" section of "Integrate Calendly with GHL Customer Care Calendars".This screenshot appears in the "Access Calendar Settings" section of "Integrate Calendly with GHL Customer Care Calendars". The text alongside this image reads: Go to Calendars > Calendar Settings >. For context, this section explains: Navigate to the Calendars section in the left-hand menu, then click on Calendar Settings in the top-right corner. This is where you’ll manage all calendar connections, including Calendly. The navigation path used here is Calendars > Calendar Settings. Immediately after, the guide continues: Click on the Connections tab at the top to view and manage all integrated calendar accounts. This is where you’ll add, edit, or remove third-party calendars like Calendly.Path: Calendars > Calendar SettingsImage 1 of 9Where to goGo to Calendars > Calendar Settings >
Buttons and menus referencedCalendarsCalendar Settings
Next stepClick on the Connections tab at the top to view and manage all integrated calendar accounts. This is where you’ll add, edit, or remove third-party calendars like Calendly.
Open Connections Tab
Click on the Connections tab at the top to view and manage all integrated calendar accounts. This is where you’ll add, edit, or remove third-party calendars like Calendly.
Open Connections Tab (image 2 of 9)What this shows Click on the Connections tab at the top to view and manage all integrated calendar accounts.What this showsIllustrates the "Open Connections Tab" section of "Integrate Calendly with GHL Customer Care Calendars".This screenshot appears in the "Open Connections Tab" section of "Integrate Calendly with GHL Customer Care Calendars". The text alongside this image reads: Click on the Connections tab at the top to view and manage all integrated calendar accounts. This is where you’ll add, edit, or remove third-party calendars like Calendly. Immediately after, the guide continues: Click the + Add New button to start a new calendar connection. This is where you’ll initiate the process to connect your Calendly account with GHL Customer Care.Image 2 of 9What to clickClick on the Connections tab at the top to view and manage all integrated calendar accounts. This is where you’ll add, edit, or remove third-party calendars like Calendly.
Buttons and menus referencedConnections
Next stepClick the + Add New button to start a new calendar connection. This is where you’ll initiate the process to connect your Calendly account with GHL Customer Care.
Add New Integration
Click the + Add New button to start a new calendar connection. This is where you’ll initiate the process to connect your Calendly account with GHL Customer Care.
Add New Integration (image 3 of 9)What this shows Click the + Add New button to start a new calendar connection.What this showsIllustrates the "Add New Integration" section of "Integrate Calendly with GHL Customer Care Calendars".This screenshot appears in the "Add New Integration" section of "Integrate Calendly with GHL Customer Care Calendars". The text alongside this image reads: Click the + Add New button to start a new calendar connection. This is where you’ll initiate the process to connect your Calendly account with GHL Customer Care. Immediately after, the guide continues: Find Calendly in the list of calendar providers and click Connect. This begins the authorization process to sync your Calendly events with GHL Customer Care.Image 3 of 9What to clickClick the + Add New button to start a new calendar connection. This is where you’ll initiate the process to connect your Calendly account with GHL Customer Care.
Buttons and menus referenced+ Add New
Next stepFind Calendly in the list of calendar providers and click Connect. This begins the authorization process to sync your Calendly events with GHL Customer Care.
Select Calendly Option
Find Calendly in the list of calendar providers and click Connect. This begins the authorization process to sync your Calendly events with GHL Customer Care.
Select Calendly Option (image 4 of 9)What this shows Find Calendly in the list of calendar providers and click Connect.What this showsIllustrates the "Select Calendly Option" section of "Integrate Calendly with GHL Customer Care Calendars".This screenshot appears in the "Select Calendly Option" section of "Integrate Calendly with GHL Customer Care Calendars". The text alongside this image reads: Find Calendly in the list of calendar providers and click Connect. This begins the authorization process to sync your Calendly events with GHL Customer Care. Immediately after, the guide continues: Complete the authentication process by logging into your Calendly account and granting access. Enter the email address associated with your Calendly account and click Continue. You can also log in using your Google or Microsoft….Image 4 of 9What to clickFind Calendly in the list of calendar providers and click Connect. This begins the authorization process to sync your Calendly events with GHL Customer Care.
Buttons and menus referencedCalendlyConnect
Next stepComplete the authentication process by logging into your Calendly account and granting access. Enter the email address associated with your Calendly account and click Continue. You can also log in using your Google or Microsoft credentials if linked.
Log Into Calendly
Complete the authentication process by logging into your Calendly account and granting access. Enter the email address associated with your Calendly account and click Continue. You can also log in using your Google or Microsoft credentials if linked.
Log Into Calendly (image 5 of 9)What this shows Complete the authentication process by logging into your Calendly account and granting access.What this showsIllustrates the "Log Into Calendly" section of "Integrate Calendly with GHL Customer Care Calendars".This screenshot appears in the "Log Into Calendly" section of "Integrate Calendly with GHL Customer Care Calendars". The text alongside this image reads: Complete the authentication process by logging into your Calendly account and granting access. Enter the email address associated with your Calendly account and click Continue. You can also log in using your Google or Microsoft credentials if linked. Immediately after, the guide continues: Select the Calendly calendars you want to sync into GHL Customer Care. Only events from these selected calendars will be pulled into your system as appointments.Image 5 of 9What to fill inComplete the authentication process by logging into your Calendly account and granting access. Enter the email address associated with your Calendly account and click Continue. You can also log in using your Google or Microsoft credentials if linked.
Buttons and menus referencedContinue
Next stepSelect the Calendly calendars you want to sync into GHL Customer Care. Only events from these selected calendars will be pulled into your system as appointments.
Choose Calendly Calendars
Select the Calendly calendars you want to sync into GHL Customer Care. Only events from these selected calendars will be pulled into your system as appointments.
Choose Calendly Calendars (image 6 of 9)What this shows Select the Calendly calendars you want to sync into GHL Customer Care.What this showsIllustrates the "Choose Calendly Calendars" section of "Integrate Calendly with GHL Customer Care Calendars".This screenshot appears in the "Choose Calendly Calendars" section of "Integrate Calendly with GHL Customer Care Calendars". The text alongside this image reads: Select the Calendly calendars you want to sync into GHL Customer Care. Only events from these selected calendars will be pulled into your system as appointments. Immediately after, the guide continues: Check the consent box to allow GHL Customer Care to fetch your Calendly events and related details. Then click Save to complete the sync setup.Image 6 of 9What to chooseSelect the Calendly calendars you want to sync into GHL Customer Care. Only events from these selected calendars will be pulled into your system as appointments.Next stepCheck the consent box to allow GHL Customer Care to fetch your Calendly events and related details. Then click Save to complete the sync setup.
Approve Sync Access
Check the consent box to allow GHL Customer Care to fetch your Calendly events and related details. Then click Save to complete the sync setup.
We automatically import both upcoming events and past events created within the last 180 days at the time of connecting your Calendly account.Important:Workflows trigger only for future events. Past events imported during the initial Calendly connection do not trigger workflows.
Approve Sync Access (image 7 of 9)What this shows We automatically import both upcoming events and past events created within the last 180 days at the time of connecting your Calendly account.What this showsIllustrates the "Approve Sync Access" section of "Integrate Calendly with GHL Customer Care Calendars".This screenshot appears in the "Approve Sync Access" section of "Integrate Calendly with GHL Customer Care Calendars". The text alongside this image reads: We automatically import both upcoming events and past events created within the last 180 days at the time of connecting your Calendly account. Important: Workflows trigger only for future events. Past events imported during the initial Calendly connection do not trigger workflows. Immediately after, the guide continues: GHL Customer Care can import a guest’s phone number from Calendly in more than one way. When multiple sources are possible, you can choose what GHL Customer Care should sync to the contact profile.Image 7 of 9What this coversWe automatically import both upcoming events and past events created within the last 180 days at the time of connecting your Calendly account. Important: Workflows trigger only for future events. Past events imported during the initial Calendly connection do not trigger workflows.
Buttons and menus referencedSave
Next stepGHL Customer Care can import a guest’s phone number from Calendly in more than one way. When multiple sources are possible, you can choose what GHL Customer Care should sync to the contact profile.
Phone number sync (Location vs Form fields)
GHL Customer Care can import a guest’s phone number from Calendly in more than one way. When multiple sources are possible, you can choose what GHL Customer Care should sync to the contact profile.
Automatic sync from meeting location phone number
If the guest’s phone number is entered in the Calendly meeting location and there are no phone fields in the Calendly form, GHL Customer Care automatically syncs that number to the contact.
Mapping modal when phone numbers come from Calendly form fields
If a phone number field exists in the Calendly form (Q&A), GHL Customer Care shows a mapping screen so you can choose what to sync:
Select a phone value from a form field
Select the meeting location phone field (if present)
Choose Do not sync (to avoid mapping a phone number)
Note: If the selected Calendly calendar/event type has no phone fields (neither location phone nor form phone), the phone sync step is skipped with no prompts or errors.
Shared calendars: If any user updates the phone number sync option, the change applies to all users linked to that calendar.
How to Edit or Update Synced Calendars
Edit Calendar Selection
Once connected, your Calendly integration will appear under Connected Calendars. Click the pencil icon to edit which Calendly calendars are synced with GHL Customer Care.
You can easily update your calendar selections if your preferences change or new team calendars are added.
Edit Calendar Selection (image 8 of 9)What this shows You can easily update your calendar selections if your preferences change or new team calendars are added.What this showsIllustrates the "Edit Calendar Selection" section of "Integrate Calendly with GHL Customer Care Calendars".This screenshot appears in the "Edit Calendar Selection" section of "Integrate Calendly with GHL Customer Care Calendars". The text alongside this image reads: You can easily update your calendar selections if your preferences change or new team calendars are added. Immediately after, the guide continues: Update your calendar selections by checking or unchecking the events you’d like to sync. Only the calendars selected here will continue syncing into GHL Customer Care.Image 8 of 9What this coversYou can easily update your calendar selections if your preferences change or new team calendars are added.
Buttons and menus referencedpencil icon
Next stepUpdate your calendar selections by checking or unchecking the events you’d like to sync. Only the calendars selected here will continue syncing into GHL Customer Care.
Modify Synced Calendars
Update your calendar selections by checking or unchecking the events you’d like to sync. Only the calendars selected here will continue syncing into GHL Customer Care.
Events from newly selected calendars will begin syncing after you save your changes.
Modify Synced Calendars (image 9 of 9)What this shows Events from newly selected calendars will begin syncing after you save your changes.What this showsIllustrates the "Modify Synced Calendars" section of "Integrate Calendly with GHL Customer Care Calendars".This screenshot appears in the "Modify Synced Calendars" section of "Integrate Calendly with GHL Customer Care Calendars". The text alongside this image reads: Events from newly selected calendars will begin syncing after you save your changes. Immediately after, the guide continues: Q: Can I connect multiple Calendly accounts to one user?Image 9 of 9How to confirmEvents from newly selected calendars will begin syncing after you save your changes.Next stepQ: Can I connect multiple Calendly accounts to one user?
Frequently Asked Questions
Q: Can I connect multiple Calendly accounts to one user?
No. Each user can connect only one Calendly account per subaccount.
Q: Can the same Calendly account be used by multiple users?
Yes. A single Calendly account can be connected to multiple users across different subaccounts.
Q: What plans does this integration support?
Only Standard, Teams, and Enterprise Calendly plans are supported. Free and Essentials plans are not compatible.
Q: What happens if I’m on a trial?
You can connect Calendly during the trial. If you don’t upgrade to a supported plan after the trial ends, the integration will stop working.
Q: Can I edit Calendly events in GHL Customer Care?
No. This is a one-way sync. All event changes must be made inside Calendly.
