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Conversation AI: Live Chat Channel in Workflow Action

TABLE OF CONTENTS What's New? How it Works: What's New? We’ve added the ability to include live chat as a channel in workflow actions. This new feature…

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TABLE OF CONTENTS

What's New?

We’ve added the ability to include live chat as a channel in workflow actions. This new feature allows you to seamlessly integrate live chat into your workflows, enhancing real-time communication within your automated processes.

How it Works:

While adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there.

How it Works: (image 1 of 3) What this shows While adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there. What this shows Illustrates the "How it Works:" section of "Conversation AI: Live Chat Channel in Workflow Action". This screenshot appears in the "How it Works:" section of "Conversation AI: Live Chat Channel in Workflow Action". The text alongside this image reads: While adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there. Image 1 of 3 What to chooseWhile adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there.
How it Works: (image 2 of 3) What this shows While adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there. What this shows Illustrates the "How it Works:" section of "Conversation AI: Live Chat Channel in Workflow Action". This screenshot appears in the "How it Works:" section of "Conversation AI: Live Chat Channel in Workflow Action". The text alongside this image reads: While adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there. Image 2 of 3 What to chooseWhile adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there.
How it Works: (image 3 of 3) What this shows While adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there. What this shows Illustrates the "How it Works:" section of "Conversation AI: Live Chat Channel in Workflow Action". This screenshot appears in the "How it Works:" section of "Conversation AI: Live Chat Channel in Workflow Action". The text alongside this image reads: While adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there. Image 3 of 3 What to chooseWhile adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there.

Frequently asked questions

What's New?
We’ve added the ability to include live chat as a channel in workflow actions. This new feature allows you to seamlessly integrate live chat into your workflows, enhancing real-time communication within your automated processes.

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