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Business Profile Settings - Business Physical Address

Set address, time zone, platform language, and outbound language so calendars, automations, and custom values format correctly for your GHL Customer Care sub-account.

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  1. Business Physical Address
  2. Time Zone
  3. Platform Language
  4. Outbound Communication Language for Custom Values
  5. Related Articles

Your Business Physical Address is a very important component of your Business Profile. This information not only can be used when verifying your business for certain features that may need verification, but it can also be used when adding Custom Fields and Custom Values in messages, social posts, email campaigns, websites, and even funnels.

To learn more about the Business Profile Settings, including how to navigate to the settings panel, see: Business Profile Settings Overview

TABLE OF CONTENTS

Business Physical Address Settings

These fields act as the single source of truth for location and locale preferences in GHL Customer Care. Complete each entry carefully, matching official records where noted. After updating, save your changes and spot-check a booking page and a test email/SMS to confirm that dates, times, and formatting look correct.

Business Physical Address Settings (image 1 of 6) What this shows These fields act as the single source of truth for location and locale preferences in GHL Customer Care. What this shows Illustrates the "Business Physical Address Settings" section of "Business Profile Settings - Business Physical Address". This screenshot appears in the "Business Physical Address Settings" section of "Business Profile Settings - Business Physical Address". The text alongside this image reads: These fields act as the single source of truth for location and locale preferences in GHL Customer Care. Complete each entry carefully, matching official records where noted. After updating, save your changes and spot-check a booking page and a test email/SMS to confirm that dates, times, and…. Immediately after, the guide continues: The Business Physical Address should match the address on your EIN listing. This information may be used to verify your business if needed. Image 1 of 6 How to confirmThese fields act as the single source of truth for location and locale preferences in GHL Customer Care. Complete each entry carefully, matching official records where noted. After updating, save your changes and spot-check a booking page and a test email/SMS to confirm that dates, times, and formatting look correct. Next stepThe Business Physical Address should match the address on your EIN listing. This information may be used to verify your business if needed.

Business Physical Address

The Business Physical Address should match the address on your EIN listing. This information may be used to verify your business if needed. 

Business Physical Address (image 2 of 6) What this shows The Business Physical Address should match the address on your EIN listing. What this shows Illustrates the "Business Physical Address" section of "Business Profile Settings - Business Physical Address". This screenshot appears in the "Business Physical Address" section of "Business Profile Settings - Business Physical Address". The text alongside this image reads: The Business Physical Address should match the address on your EIN listing. This information may be used to verify your business if needed. Immediately after, the guide continues: Automated events within campaigns work with this field to determine when to send. You may be able to override this default timezone setting depending on the feature being used, such as workflows or email campaigns. Always check your…. Image 2 of 6 What this coversThe Business Physical Address should match the address on your EIN listing. This information may be used to verify your business if needed.
Buttons and menus referenced match the address on your EIN listing
Next stepAutomated events within campaigns work with this field to determine when to send. You may be able to override this default timezone setting depending on the feature being used, such as workflows or email campaigns. Always check your business profile settings and the settings of the feature being used to make sure the correct time zone is selected.

Time Zone

Automated events within campaigns work with this field to determine when to send. You may be able to override this default timezone setting depending on the feature being used, such as workflows or email campaigns. Always check your business profile settings and the settings of the feature being used to make sure the correct time zone is selected.

Time Zone (image 3 of 6) What this shows Automated events within campaigns work with this field to determine when to send. What this shows Illustrates the "Time Zone" section of "Business Profile Settings - Business Physical Address". This screenshot appears in the "Time Zone" section of "Business Profile Settings - Business Physical Address". The text alongside this image reads: Automated events within campaigns work with this field to determine when to send. You may be able to override this default timezone setting depending on the feature being used, such as workflows or email campaigns. Always check your business profile settings and the settings of the feature being…. Immediately after, the guide continues: This setting controls what language your sub-account displays in. Meaning, if you speak and read English, you would want your GHL Customer Care sub-account to be displayed in English. If you speak and read Spanish, you would most likely…. Image 3 of 6 What this coversAutomated events within campaigns work with this field to determine when to send. You may be able to override this default timezone setting depending on the feature being used, such as workflows or email campaigns. Always check your business profile settings and the settings of the feature being used to make sure the correct time zone is selected. Next stepThis setting controls what language your sub-account displays in. Meaning, if you speak and read English, you would want your GHL Customer Care sub-account to be displayed in English. If you speak and read Spanish, you would most likely want your sub-account to be displayed in Spanish.

Platform Language

This setting controls what language your sub-account displays in. Meaning, if you speak and read English, you would want your GHL Customer Care sub-account to be displayed in English. If you speak and read Spanish, you would most likely want your sub-account to be displayed in Spanish.

Note: Checkout pages seen by payers inherit language from Platform Language. This affects hosted payment experiences across Invoices, Payment Links, Subscriptions, Manage Cards, Forms, and Course purchases.
Platform Language (image 4 of 6) What this shows Note: Checkout pages seen by payers inherit language from Platform Language. What this shows Illustrates the "Platform Language" section of "Business Profile Settings - Business Physical Address". This screenshot appears in the "Platform Language" section of "Business Profile Settings - Business Physical Address". The text alongside this image reads: Note: Checkout pages seen by payers inherit language from Platform Language. This affects hosted payment experiences across Invoices, Payment Links, Subscriptions, Manage Cards, Forms, and Course purchases. Immediately after, the guide continues: You can see in the example below that we changed the "Platform Language" to Spanish, and all of the text in the application is now showing in Spanish. Image 4 of 6 What this coversNote: Checkout pages seen by payers inherit language from Platform Language. This affects hosted payment experiences across Invoices, Payment Links, Subscriptions, Manage Cards, Forms, and Course purchases. Next stepYou can see in the example below that we changed the "Platform Language" to Spanish, and all of the text in the application is now showing in Spanish

You can see in the example below that we changed the "Platform Language" to Spanish, and all of the text in the application is now showing in Spanish

Platform Language (image 5 of 6) What this shows You can see in the example below that we changed the "Platform Language" to Spanish, and all of the text in the application is now showing… What this shows Illustrates the "Platform Language" section of "Business Profile Settings - Business Physical Address". This screenshot appears in the "Platform Language" section of "Business Profile Settings - Business Physical Address". The text alongside this image reads: You can see in the example below that we changed the "Platform Language" to Spanish, and all of the text in the application is now showing in Spanish. Immediately after, the guide continues: When you are sending Custom Fields and Custom Values in messages, GHL Customer Care needs to know how you want that information to be displayed to the person or persons receiving the message. Selecting the proper language here will make…. Image 5 of 6 What this coversYou can see in the example below that we changed the "Platform Language" to Spanish, and all of the text in the application is now showing in Spanish Next stepWhen you are sending Custom Fields and Custom Values in messages, GHL Customer Care needs to know how you want that information to be displayed to the person or persons receiving the message. Selecting the proper language here will make sure that when you send a message with Custom Fields or Custom Values, or use Custom Fields and Custom Values anywhere else such as in websites and funnels, that the correct language is being displayed.

Outbound Communication Language for Custom Values

When you are sending Custom Fields and Custom Values in messages, GHL Customer Care needs to know how you want that information to be displayed to the person or persons receiving the message. Selecting the proper language here will make sure that when you send a message with Custom Fields or Custom Values, or use Custom Fields and Custom Values anywhere else such as in websites and funnels, that the correct language is being displayed.

Outbound Communication Language for Custom Values (image 6 of 6) What this shows When you are sending Custom Fields and Custom Values in messages, GHL Customer Care needs to know how you want that information to be… What this shows Illustrates the "Outbound Communication Language for Custom Values" section of "Business Profile Settings - Business Physical Address". This screenshot appears in the "Outbound Communication Language for Custom Values" section of "Business Profile Settings - Business Physical Address". The text alongside this image reads: When you are sending Custom Fields and Custom Values in messages, GHL Customer Care needs to know how you want that information to be displayed to the person or persons receiving the message. Selecting the proper language here will make sure that when you send a message with Custom Fields or Custom…. Immediately after, the guide continues: To see a list of the Custom Fields and Custom Values that are affected by changing the default language, take a look below. Image 6 of 6 What this coversWhen you are sending Custom Fields and Custom Values in messages, GHL Customer Care needs to know how you want that information to be displayed to the person or persons receiving the message. Selecting the proper language here will make sure that when you send a message with Custom Fields or Custom Values, or use Custom Fields and Custom Values anywhere else such as in websites and funnels, that the correct language is being displayed. Next stepTo see a list of the Custom Fields and Custom Values that are affected by changing the default language, take a look below.

To see a list of the Custom Fields and Custom Values that are affected by changing the default language, take a look below.

Supported Languages:

  • English
  • Spanish
  • French (France)
  • French (Canada)
  • Dutch
  • German
  • Portuguese (Brazil)
  • Portuguese (Portugal)
  • Italian
  • Swedish
  • Danish
  • Finnish
  • Norwegian

Custom Fields and Custom Values:

Below is a list of custom fields and custom values that are affected by changing the language in this setting. Please be aware that more may be added and affected in the future. We will do our best to update this list as needed:

  • {{appointment.start_time}}
  • {{appointment.end_time}}

  • {{appointment.only_start_date}}

  • {{appointment.only_end_date}}

  • {{appointment.only_start_time}}

  • {{appointment.only_end_time}}

  • {{appointment.month}}

  • {{appointment.month}}

  • {{appointment.day_of_week}}

  • {{right_now.time}}

  • {{right_now.day}}

  • {{right_now.day_of_week}}

  • {{right_now.month}}

  • {{right_now.month_english}}

  • {{right_now.month_name}}

  • {{right_now.middle_endian_date}}

  • {{right_now.little_endian_date}}

  • {{right_now.hour}}

  • {{right_now.hour_ampm}}

  • {{right_now.second}}

  • {{right_now.date}}

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