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How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)

Unlock advanced automation, SaaS mode, and deeper analytics by upgrading to GHL Customer Care’s Agency Pro plan, built for scaling and streamlining your business.

3 min read611 words4 explained imagesUpdated Wed, 15 Oct, 2025 at 1:38 AM
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On this page
  1. What is the High-Level Pro Plan?
  2. Key Features of the Pro Plan:
  3. Key Benefits of Upgrading to the Pro Plan
  4. Top Benefits:
  5. Plan Comparison: Choosing the Right Upgrade
  6. How to Upgrade to the GHL Customer Care Pro Plan
  7. Step 1: Access the Billing Dashboard
  8. Step 3: Choose Your Preferred Plan
  9. Step 4: Confirm Payment and Upgrade
  10. Frequently Asked Questions

This article provides a step-by-step guide on upgrading your GHL Customer Care subscription to a Pro plan. You’ll learn how to navigate the Billing Dashboard, review available plans, and complete the upgrade process seamlessly.

Tip: For more about SAAS Mode and it's setup refer to SaaS Mode - Full Setup Guide + FAQ

TABLE OF CONTENTS

What is the High-Level Pro Plan?

The High-Level Pro Plan is designed for businesses that need advanced automation, SaaS mode, and enhanced analytics. Upgrading to this plan provides additional features that help streamline workflows and improve customer management.

Key Features of the Pro Plan:

  • SaaS Mode for reselling services.

  • Enhanced email, phone, and text rebelling.

  • AI-powered conversational bots.

  • Unlimited accounts and users.

Key Benefits of Upgrading to the Pro Plan

Upgrading to the Pro Plan unlocks features that enhance your business's automation, analytics, and scalability.

Top Benefits:

  • SaaS Mode Activation: Ability to resell GHL Customer Care’s platform to clients.

  • Advanced Reporting & Analytics: Gain deeper insights into business performance.

  • Unlimited Sub-Accounts: Manage multiple clients seamlessly.

  • Custom API Access: Customize workflows with advanced integrations.

  • Priority Support: Get faster response times and dedicated assistance.

  • White-Labeling Options: Customize client portals with your branding.

Plan Comparison: Choosing the Right Upgrade

Before upgrading, review the key differences between plans. Also please note that the Freelancer Plan includes all features available in the Starter Plan, while the Agency Pro Plan includes everything in the Freelancer Plan plus additional advanced capabilities. Below is a comparison of key features to help you choose the right upgrade. You can also refer to our Pricing Page.

FeatureStarterFreelancerAgency Pro
Unlimited Users✅✅✅
Unlimited Accounts❌✅✅
SaaS Mode❌❌✅
Advanced API Access❌❌✅
White-Labeling❌✅✅
Split Testing✅✅✅
Email / Phone / Text Rebilling❌✅ (without markup)✅ (with markup)
Agent Reporting❌❌✅
AI Employee✅✅✅

How to Upgrade to the GHL Customer Care Pro Plan

Upgrading your GHL Customer Care plan is a simple process that allows you to access advanced features and optimize your business operations. Follow the steps below to seamlessly transition to the Pro Plan and take advantage of its powerful capabilities.

Step 1: Access the Billing Dashboard

  1. Click on Settings from your agency account.

    Step 1 of 3: Click on Settings from your agency account What this shows Step 1 of 3: Click on Settings from your agency account. What this shows Shows what to click for step 1 of 3 in the "Step 1: Access the Billing Dashboard" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". This screenshot accompanies step 1 of 3 in the "Step 1: Access the Billing Dashboard" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". At this point in the walkthrough you click on Settings from your agency account. The next step is to click on Billing. Step 1 of 3Image 1 of 4 What to clickClick on Settings from your agency account.
    Buttons and menus referenced SettingsBillingWant toModify/Cancel Subscription?"
    Next stepClick on Billing.
    All 3 steps in this procedure
    1. Click on Settings from your agency account. this image
    2. Click on Billing.
    3. Click on the " Want to Modify/Cancel Subscription?" button under Subscriptions.

  2. Click on Billing.

  3. Click on the "Want to Modify/Cancel Subscription?" button under Subscriptions.

    Step 3 of 3: Click on the " Want to Modify/Cancel Subscription?" button under… What this shows Step 3 of 3: Click on the " Want to Modify/Cancel Subscription?" button under Subscriptions. What this shows Shows what to click for step 3 of 3 in the "Step 1: Access the Billing Dashboard" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". This screenshot accompanies step 3 of 3 in the "Step 1: Access the Billing Dashboard" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". At this point in the walkthrough you click on the " Want to Modify/Cancel Subscription?" button under Subscriptions. Step 3 of 3Image 2 of 4 What to clickClick on the " Want to Modify/Cancel Subscription?" button under Subscriptions.
    Buttons and menus referenced Want toModify/Cancel Subscription?"SettingsBilling
    All 3 steps in this procedure
    1. Click on Settings from your agency account.
    2. Click on Billing.
    3. Click on the " Want to Modify/Cancel Subscription?" button under Subscriptions. this image

Step 3: Choose Your Preferred Plan

  1. Select Upgrade Your Plan from the available options.

    Step 1 of 3: Select Upgrade Your Plan from the available options What this shows Step 1 of 3: Select Upgrade Your Plan from the available options. What this shows Shows what to choose for step 1 of 3 in the "Step 3: Choose Your Preferred Plan" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". This screenshot accompanies step 1 of 3 in the "Step 3: Choose Your Preferred Plan" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". At this point in the walkthrough you select Upgrade Your Plan from the available options. The next step is to choose between Monthly or Annual billing. Step 1 of 3Image 3 of 4 What to chooseSelect Upgrade Your Plan from the available options.
    Buttons and menus referenced Upgrade Your PlanMonthlyAnnualAgency Pro PlanUpgrade Now
    Next stepChoose between Monthly or Annual billing.
    All 3 steps in this procedure
    1. Select Upgrade Your Plan from the available options. this image
    2. Choose between Monthly or Annual billing.
    3. Select the Agency Pro Plan and click Upgrade Now.

  2. Choose between Monthly or Annual billing.

  3. Select the Agency Pro Plan and click Upgrade Now.

    Step 3 of 3: Select the Agency Pro Plan and click Upgrade Now What this shows Step 3 of 3: Select the Agency Pro Plan and click Upgrade Now. What this shows Shows what to choose for step 3 of 3 in the "Step 3: Choose Your Preferred Plan" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". This screenshot accompanies step 3 of 3 in the "Step 3: Choose Your Preferred Plan" section of "How To Upgrade to GHL Customer Care's Agency Pro Plan ($497 SaaS plan)". At this point in the walkthrough you select the Agency Pro Plan and click Upgrade Now. Step 3 of 3Image 4 of 4 What to chooseSelect the Agency Pro Plan and click Upgrade Now.
    Buttons and menus referenced Agency Pro PlanUpgrade NowUpgrade Your PlanMonthlyAnnual
    All 3 steps in this procedure
    1. Select Upgrade Your Plan from the available options.
    2. Choose between Monthly or Annual billing.
    3. Select the Agency Pro Plan and click Upgrade Now. this image

Step 4: Confirm Payment and Upgrade

  1. Review your payment details.

  2. Confirm the upgrade and proceed with the payment.

Note: You might receive a Payment Confirmation Mail in order to comply with your bank's security measures.

Frequently Asked Questions

Q. How does upgrading affect my billing cycle?

Your new plan and pricing will take effect immediately, and you will be billed accordingly.

Q. Can I downgrade after upgrading?

Yes, you can downgrade at any time by navigating to the Billing section and selecting a lower-tier plan.

Q. What happens to my existing features after upgrading?

All previous features remain, and additional Pro Plan benefits will be added to your account.

Q. Is there a trial for the Pro Plan?

GHL Customer Care does not currently offer a free trial for Pro, but you can test features within the first billing cycle.

Frequently asked questions

What is the High-Level Pro Plan?
The High-Level Pro Plan is designed for businesses that need advanced automation, SaaS mode, and enhanced analytics. Upgrading to this plan provides additional features that help streamline workflows and improve customer management.

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