Template Library Visibility Control for Sub-Accounts
Control Template Library access per sub-account or by product in GHL Customer Care. Hide the library or allow only selected modules like Funnels, Websites, or Emails.
3 min read629 words6 explained imagesUpdated Thu, 20 Nov, 2025 at 12:39 PM
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This guide walks you through the steps to hide the template library for a specific sub-account or limit visibility by module. This helps streamline the experience for location users and prevent clutter or misuse.
Template Library Visibility Control lets Agency Admins decide whether a sub‑account can access the Template Library at all, and if allowed, which products (modules) the sub‑account can browse. This setting reduces distractions for location users and helps agencies standardize how templates are used across accounts.
Configure per sub‑account from the Agency view.
Choose to Hide, Show, or Hide for specific products.
Changes apply instantly and affect location (sub‑account) users.
Key Benefits of Template Library Visibility Control
Granular Control: Hide the entire library, show all, or expose only selected products to a sub‑account.
Cleaner Experience: Remove irrelevant templates so location users see only what they need.
Policy Enforcement: Prevent misuse or off‑policy templates in specific modules.
Faster Onboarding: Guide users to approved templates and reduce how‑to questions.
Instant Changes: Updates take effect immediately after saving.
Access & Permissions
Proper role access is required to configure visibility, and scope differs for Agency vs. sub‑account users. This context prevents confusion about who sees what.
Only Agency Admins can configure Template Library visibility for sub‑accounts.
Agency users/admins always see the Template Library in every location. Restrictions apply only to location (sub‑account) users.
System Email templates are always visible to users, regardless of visibility settings.
How to Set Up Template Library Visibility (Per Sub‑Account)
Follow these steps to quickly and easily configure visibility of the template library for specific sub-accounts.
Step 1: Navigate to Template Library
Log in as an agency admin. From the Agency Dashboard, navigate to the main menu and select Template Library
Step 1: Navigate to Template Library (image 1 of 6)What this shows Log in as an agency admin.What this showsIllustrates the "Step 1: Navigate to Template Library" section of "Template Library Visibility Control for Sub-Accounts".This screenshot appears in the "Step 1: Navigate to Template Library" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Log in as an agency admin. From the Agency Dashboard, navigate to the main menu and select Template Library. Immediately after, the guide continues: Click on the S ettings (Gear Icon) button in the top-right corner of the Template Library module.Image 1 of 6What to chooseLog in as an agency admin. From the Agency Dashboard, navigate to the main menu and select Template Library
Buttons and menus referencedTemplate Library
Next stepClick on the S ettings (Gear Icon) button in the top-right corner of the Template Library module.
Step 2: Open Template Settings
Click on the Settings (Gear Icon) button in the top-right corner of the Template Library module.
Step 2: Open Template Settings (image 2 of 6)What this shows Click on the S ettings (Gear Icon) button in the top-right corner of the Template Library module.What this showsIllustrates the "Step 2: Open Template Settings" section of "Template Library Visibility Control for Sub-Accounts".This screenshot appears in the "Step 2: Open Template Settings" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Click on the S ettings (Gear Icon) button in the top-right corner of the Template Library module. Immediately after, the guide continues: Using the left-side navigation bar, select the Customize for Sub-Account Settings tab.Image 2 of 6What to clickClick on the S ettings (Gear Icon) button in the top-right corner of the Template Library module.
Buttons and menus referencedSettings
Next stepUsing the left-side navigation bar, select the Customize for Sub-Account Settings tab
Step 3: OpenCustomize for Sub-Account Settings
Using the left-side navigation bar, select the Customize for Sub-Account Settings tab
Step 3: Open Customize for Sub-Account Settings (image 3 of 6)What this shows Using the left-side navigation bar, select the Customize for Sub-Account Settings tabWhat this showsIllustrates the "Step 3: Open Customize for Sub-Account Settings" section of "Template Library Visibility Control for Sub-Accounts".This screenshot appears in the "Step 3: Open Customize for Sub-Account Settings" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Using the left-side navigation bar, select the Customize for Sub-Account Settings tab. Immediately after, the guide continues: Use the search box to locate the sub-account you would like to update. click the Edit button next to the selected sub-account.Image 3 of 6What to chooseUsing the left-side navigation bar, select the Customize for Sub-Account Settings tab
Buttons and menus referencedCustomize for Sub-Account Settings
Next stepUse the search box to locate the sub-account you would like to update. click the Edit button next to the selected sub-account.
Step 4: Search and Select Sub-Account
Use the search box to locate the sub-account you would like to update. click the Edit button next to the selected sub-account.
Step 4: Search and Select Sub-Account (image 4 of 6)What this shows Use the search box to locate the sub-account you would like to update.What this showsIllustrates the "Step 4: Search and Select Sub-Account" section of "Template Library Visibility Control for Sub-Accounts".This screenshot appears in the "Step 4: Search and Select Sub-Account" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Use the search box to locate the sub-account you would like to update. click the Edit button next to the selected sub-account. Immediately after, the guide continues: Under the General Settings tab, choose one of the following.Image 4 of 6What to clickUse the search box to locate the sub-account you would like to update. click the Edit button next to the selected sub-account.
Buttons and menus referencedEdit
Next stepUnder the General Settings tab, choose one of the following:
Step 5: Set Visibility Preferences
Under the General Settings tab, choose one of the following:
Hide: hides the entire Template Library for that sub‑account.
Show: shows the entire Template Library.
Hide for specific products: opens a selector to limit visibility by module (funnels, websites, stores, forms, etc).
Step 5: Set Visibility Preferences (image 5 of 6)What this shows Hide: hides the entire Template Library for that sub‑account.What this showsIllustrates the "Step 5: Set Visibility Preferences" section of "Template Library Visibility Control for Sub-Accounts".This screenshot appears in the "Step 5: Set Visibility Preferences" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Hide: hides the entire Template Library for that sub‑account. Show: shows the entire Template Library. Hide for specific products: opens a selector to limit visibility by module (funnels, websites, stores, forms, etc). Immediately after, the guide continues: Click the Categories tab. Use the product dropdown (e.g., Websites, Funnels, Emails) to choose the product you want to edit visibility for. You can then.Image 5 of 6What this coversHide: hides the entire Template Library for that sub‑account. Show: shows the entire Template Library. Hide for specific products: opens a selector to limit visibility by module (funnels, websites, stores, forms, etc).
Buttons and menus referencedGeneral Settings,
Next stepClick the Categories tab. Use the product dropdown (e.g., Websites, Funnels, Emails) to choose the product you want to edit visibility for. You can then:All 3 steps in this procedure
Hide: hides the entire Template Library for that sub‑account.
Show: shows the entire Template Library.
Hide for specific products: opens a selector to limit visibility by module (funnels, websites, stores, forms, etc).
Step 6: Edit Based on Categories
Click the Categories tab. Use the product dropdown (e.g., Websites, Funnels, Emails) to choose the product you want to edit visibility for. You can then:
Toggle Hide all Categories to hide every category for the selected product; or
Use the individual Hide sliders to hide specific categories for that product.
Step 6: Edit Based on Categories (image 6 of 6)What this shows Toggle Hide all Categories to hide every category for the selected product; or Use the individual Hide sliders to hide specific categories…What this showsIllustrates the "Step 6: Edit Based on Categories" section of "Template Library Visibility Control for Sub-Accounts".This screenshot appears in the "Step 6: Edit Based on Categories" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Toggle Hide all Categories to hide every category for the selected product; or Use the individual Hide sliders to hide specific categories for that product. Immediately after, the guide continues: Q: Do agency‑level users lose access when I hide the library? No. Agency users/admins always see the Template Library in all locations.Image 6 of 6What to chooseToggle Hide all Categories to hide every category for the selected product; or Use the individual Hide sliders to hide specific categories for that product.
Buttons and menus referencedCategoriesWebsitesFunnelsEmailsHide all CategoriesHide
Next stepQ: Do agency‑level users lose access when I hide the library? No. Agency users/admins always see the Template Library in all locations.All 2 steps in this procedure
Toggle Hide all Categories to hide every category for the selected product; or
Use the individual Hide sliders to hide specific categories for that product.
Frequently Asked Questions
Q: Do agency‑level users lose access when I hide the library? No. Agency users/admins always see the Template Library in all locations.
Q: Are System Email templates affected by these settings? No. System Email templates are always visible.
Q: Can I apply the same visibility to many sub‑accounts at once? Not at this time. Configure visibility per sub‑account.
Q: Do changes affect existing assets already created from templates? No. Hiding the library restricts browsing/importing new templates. Assets already created from templates in the sub‑account remain available for editing.
