# Template Library Visibility Control for Sub-Accounts > Control Template Library access per sub-account or by product in GHL Customer Care. Hide the library or allow only selected modules like Funnels, Websites, or Emails. - Source: https://docs.ghlcustomercare.com/docs/marketing/template-library-2/template-library-visibility-control-for-sub-accounts - Section: Marketing / Template Library - Reading time: 3 min - Images: 6, each explained below - Modified on Thu, 20 Nov, 2025 at 12:39 PM --- This guide walks you through the steps to hide the template library for a specific sub-account or limit visibility by module. This helps streamline the experience for location users and prevent clutter or misuse. --- **TABLE OF CONTENTS** - [What is Template Library Visibility Control?](#what-is-template-library-visibility-control) - [Key Benefits of Template Library Visibility Control](#key-benefits-of-template-library-visibility-control) - [Access & Permissions](#access-and-permissions) - [How to Set Up Template Library Visibility (Per Sub‑Account)](#how-to-set-up-template-library-visibility-per-sub-account) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- # **What is Template Library Visibility Control?** Template Library Visibility Control lets Agency Admins decide whether a sub‑account can access the Template Library at all, and if allowed, which products (modules) the sub‑account can browse. This setting reduces distractions for location users and helps agencies standardize how templates are used across accounts. - Configure per sub‑account from the Agency view. - Choose to **Hide**, **Show**, or **Hide for specific products**. - Changes apply instantly and affect **location (sub‑account) users**. --- ## **Key Benefits of Template Library Visibility Control** - **Granular Control:** Hide the entire library, show all, or expose only selected products to a sub‑account. - **Cleaner Experience:** Remove irrelevant templates so location users see only what they need. - **Policy Enforcement:** Prevent misuse or off‑policy templates in specific modules. - **Faster Onboarding:** Guide users to approved templates and reduce how‑to questions. - **Instant Changes:** Updates take effect immediately after saving. --- ## **Access & Permissions** Proper role access is required to configure visibility, and scope differs for Agency vs. sub‑account users. This context prevents confusion about who sees what. - Only **Agency Admins** can configure Template Library visibility for sub‑accounts. - **Agency users/admins** always see the Template Library in every location. Restrictions apply **only to location (sub‑account) users**. - **System Email templates** are always visible to users, regardless of visibility settings. --- ## **How to Set Up Template Library Visibility (Per Sub‑Account)** Follow these steps to quickly and easily configure visibility of the template library for specific sub-accounts.  #### **Step 1:** Navigate to Template Library Log in as an agency admin. From the Agency Dashboard, navigate to the main menu and select **Template Library** ![Step 1: Navigate to Template Library (image 1 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155058795466/original/Dnbj9BmT0DsttQbtyEdfak38ELI5x9Y5_Q.png) **Step 1: Navigate to Template Library (image 1 of 6)** This screenshot appears in the "Step 1: Navigate to Template Library" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Log in as an agency admin. From the Agency Dashboard, navigate to the main menu and select Template Library. Immediately after, the guide continues: Click on the S ettings (Gear Icon) button in the top-right corner of the Template Library module. - What to choose: Log in as an agency admin. From the Agency Dashboard, navigate to the main menu and select Template Library - Controls: Template Library - Next: Click on the S ettings (Gear Icon) button in the top-right corner of the Template Library module. #### **Step 2:** Open Template Settings Click on the **S****ettings** (Gear Icon) button in the top-right corner of the Template Library module. ![Step 2: Open Template Settings (image 2 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155058795510/original/HbAaszvZb3_T2hlGNTj84MyYXqtAv40Ohw.png) **Step 2: Open Template Settings (image 2 of 6)** This screenshot appears in the "Step 2: Open Template Settings" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Click on the S ettings (Gear Icon) button in the top-right corner of the Template Library module. Immediately after, the guide continues: Using the left-side navigation bar, select the Customize for Sub-Account Settings tab. - What to click: Click on the S ettings (Gear Icon) button in the top-right corner of the Template Library module. - Controls: S, ettings - Next: Using the left-side navigation bar, select the Customize for Sub-Account Settings tab #### **Step 3:** OpenCustomize for Sub-Account Settings Using the left-side navigation bar, select the **Customize for Sub-Account Settings** tab ![Step 3: Open Customize for Sub-Account Settings (image 3 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155058795563/original/vf3wvRWTrcg3LaEIIp17wzFwjDQgl8izUA.png) **Step 3: Open Customize for Sub-Account Settings (image 3 of 6)** This screenshot appears in the "Step 3: Open Customize for Sub-Account Settings" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Using the left-side navigation bar, select the Customize for Sub-Account Settings tab. Immediately after, the guide continues: Use the search box to locate the sub-account you would like to update. click the Edit button next to the selected sub-account. - What to choose: Using the left-side navigation bar, select the Customize for Sub-Account Settings tab - Controls: Customize for Sub-Account Settings - Next: Use the search box to locate the sub-account you would like to update. click the Edit button next to the selected sub-account. #### **Step 4:** Search and Select Sub-Account Use the search box to locate the sub-account you would like to update. click the **Edit** button next to the selected sub-account. ![Step 4: Search and Select Sub-Account (image 4 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155058881203/original/sPP_1x6iIIAPK6rRXIhx_EuxIEKcotlngg.png) **Step 4: Search and Select Sub-Account (image 4 of 6)** This screenshot appears in the "Step 4: Search and Select Sub-Account" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Use the search box to locate the sub-account you would like to update. click the Edit button next to the selected sub-account. Immediately after, the guide continues: Under the General Settings tab, choose one of the following. - What to click: Use the search box to locate the sub-account you would like to update. click the Edit button next to the selected sub-account. - Controls: Edit - Next: Under the General Settings tab, choose one of the following: #### **Step 5:** Set Visibility Preferences Under the **General Settings** tab**,** choose one of the following: - **Hide:** hides the entire Template Library for that sub‑account. - **Show:** shows the entire Template Library. - **Hide for specific products:** opens a selector to limit visibility by module (funnels, websites, stores, forms, etc). ![Step 5: Set Visibility Preferences (image 5 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155058881555/original/PmMdOhHtn1gLIUvNyEXZp1Dg8K4vyWSD3w.png) **Step 5: Set Visibility Preferences (image 5 of 6)** This screenshot appears in the "Step 5: Set Visibility Preferences" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Hide: hides the entire Template Library for that sub‑account. Show: shows the entire Template Library. Hide for specific products: opens a selector to limit visibility by module (funnels, websites, stores, forms, etc). Immediately after, the guide continues: Click the Categories tab. Use the product dropdown (e.g., Websites, Funnels, Emails) to choose the product you want to edit visibility for. You can then. - What this covers: Hide: hides the entire Template Library for that sub‑account. Show: shows the entire Template Library. Hide for specific products: opens a selector to limit visibility by module (funnels, websites, stores, forms, etc). - Controls: General Settings, , - Next: Click the Categories tab. Use the product dropdown (e.g., Websites, Funnels, Emails) to choose the product you want to edit visibility for. You can then: Full procedure: 1. Hide: hides the entire Template Library for that sub‑account. 2. Show: shows the entire Template Library. 3. Hide for specific products: opens a selector to limit visibility by module (funnels, websites, stores, forms, etc). #### **Step 6:** Edit Based on Categories Click the **Categories** tab. Use the product dropdown (e.g., **Websites**, **Funnels**, **Emails**) to choose the product you want to edit visibility for. You can then: - Toggle **Hide all Categories** to hide every category for the selected product; or - Use the individual **Hide** sliders to hide specific categories for that product. ![Step 6: Edit Based on Categories (image 6 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155058885559/original/f4FbJQ_x2nRg-1z2hFn8FqsmHwXZyLImmA.png) **Step 6: Edit Based on Categories (image 6 of 6)** This screenshot appears in the "Step 6: Edit Based on Categories" section of "Template Library Visibility Control for Sub-Accounts". The text alongside this image reads: Toggle Hide all Categories to hide every category for the selected product; or Use the individual Hide sliders to hide specific categories for that product. Immediately after, the guide continues: Q: Do agency‑level users lose access when I hide the library? No. Agency users/admins always see the Template Library in all locations. - What to choose: Toggle Hide all Categories to hide every category for the selected product; or Use the individual Hide sliders to hide specific categories for that product. - Controls: Categories, Websites, Funnels, Emails, Hide all Categories, Hide - Next: Q: Do agency‑level users lose access when I hide the library? No. Agency users/admins always see the Template Library in all locations. Full procedure: 1. Toggle Hide all Categories to hide every category for the selected product; or 2. Use the individual Hide sliders to hide specific categories for that product. --- ## **Frequently Asked Questions** **Q: Do agency‑level users lose access when I hide the library?** No. Agency users/admins always see the Template Library in all locations. **Q: Are System Email templates affected by these settings?** No. System Email templates are always visible. **Q: Can I apply the same visibility to many sub‑accounts at once?** Not at this time. Configure visibility per sub‑account. **Q: Do changes affect existing assets already created from templates?** No. Hiding the library restricts browsing/importing new templates. Assets already created from templates in the sub‑account remain available for editing. --- ## **Related Articles** - [Template Library Overview & Setup](https://docs.ghlcustomercare.com/docs/marketing/template-library-2/template-library-overview-setup) - [Simplify Your Template Library by Hiding Types and Tags](https://docs.ghlcustomercare.com/docs/marketing/template-library-2/simplify-your-template-library-by-hiding-types-and-tags) - [How to manage categories, types and tags?](https://docs.ghlcustomercare.com/docs/marketing/template-library-2/how-to-manage-categories-types-and-tags) - [Add Custom Templates to Template Library](https://docs.ghlcustomercare.com/docs/marketing/template-library-2/add-custom-templates-to-template-library) - [Hide Individual Templates From Subaccounts](https://docs.ghlcustomercare.com/docs/marketing/template-library-2/hide-individual-templates-from-subaccounts) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com