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Error Notifications in workflows

Introducing a new workflow feature: users now receive email notifications for errors, with a dedicated Needs Review tab to manage them and options to…

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On this page
  1. Whats new
  2. What actions are covered in phase 1?
  3. How to use?
  4. Click on "Workflow Settings" to set up the emails for receiving notifications.
  5. Points to be noted :
  6. How to disable notifications?
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Introducing a new workflow feature: users now receive email notifications for errors, with a dedicated Needs Review tab to manage them and options to configure notifications and acknowledge errors.

In This Article

Whats new

Whats new (image 1 of 5) What this shows Whats new What actions are covered in phase 1? What this shows Illustrates the "Whats new" section of "Error Notifications in workflows". This screenshot appears in the "Whats new" section of "Error Notifications in workflows". The text alongside this image reads: Whats new What actions are covered in phase 1? How to use? Points to be noted: How to disable notifications? Immediately after, the guide continues: Users will now receive emails and have a dedicated section to view workflows that contain errors. Image 1 of 5 What this coversWhats new What actions are covered in phase 1? How to use? Points to be noted: How to disable notifications? Next stepUsers will now receive emails and have a dedicated section to view workflows that contain errors.
All 4 steps in this procedure
  1. New Workflow Settings Section: A new "Workflow Settings" option is available. Clicking this will take users to a settings page where they can configure email notifications.
  2. "Needs Review" Tab: A new tab on the workflows list page called "Needs Review" displays all workflows containing an error.
  3. Automated Error Notifications: An email will automatically be sent to sub-account admins whenever there is an error in a workflow.
  4. Error Acknowledgment: A new button in execution logs allows users to acknowledge that they have viewed the errors.
Users will now receive emails and have a dedicated section to view workflows that contain errors.
  • New Workflow Settings Section:
     A new "Workflow Settings" option is available. Clicking this will take users to a settings page where they can configure email notifications.
  • "Needs Review" Tab: 
    A new tab on the workflows list page called "Needs Review" displays all workflows containing an error.
  • Automated Error Notifications:
     An email will automatically be sent to sub-account admins whenever there is an error in a workflow.
  • Error Acknowledgment: 
    A new button in execution logs allows users to acknowledge that they have viewed the errors.

What actions are covered in phase 1?

  • Webhook & Custom webhooks
  • Premium actions: Slack, Array, Custom code, Chatgpt, Google sheets
  • Facebook : Add to custom audience, Remove from custom audience, Conversion API ,Messenger, Interactive messenger
  • Instagram :Instagram dm, Interactive messenger

How to use?

  • Click on "Workflow Settings" to set up the emails for receiving notifications.

  • Use the "Needs Review" tab in workflows to view a list of workflows with errors.
Click on "Workflow Settings" to set up the emails for receiving notifications. (image 2 of 5) What this shows Click on "Workflow Settings" to set up the emails for receiving notifications. What this shows Illustrates the "Click on "Workflow Settings" to set up the emails for receiving notifications." section of "Error Notifications in workflows". This screenshot appears in the "Click on "Workflow Settings" to set up the emails for receiving notifications." section of "Error Notifications in workflows". The text alongside this image reads: Click on "Workflow Settings" to set up the emails for receiving notifications. Use the "Needs Review" tab in workflows to view a list of workflows with errors. Immediately after, the guide continues: Click on any item to navigate to the execution logs. Mark errors as read to acknowledge them. Image 2 of 5 What to clickClick on "Workflow Settings" to set up the emails for receiving notifications. Use the "Needs Review" tab in workflows to view a list of workflows with errors. Next stepClick on any item to navigate to the execution logs. Mark errors as read to acknowledge them.
All 2 steps in this procedure
  1. Click on "Workflow Settings" to set up the emails for receiving notifications.
  2. Use the "Needs Review" tab in workflows to view a list of workflows with errors.
  • Click on any item to navigate to the execution logs.
  • Mark errors as read to acknowledge them.
Click on "Workflow Settings" to set up the emails for receiving notifications. (image 3 of 5) What this shows Click on any item to navigate to the execution logs. What this shows Illustrates the "Click on "Workflow Settings" to set up the emails for receiving notifications." section of "Error Notifications in workflows". This screenshot appears in the "Click on "Workflow Settings" to set up the emails for receiving notifications." section of "Error Notifications in workflows". The text alongside this image reads: Click on any item to navigate to the execution logs. Mark errors as read to acknowledge them. Immediately after, the guide continues: By default, Notifications will be turned off. Email recipients can be added or removed as needed. Users will receive an email immediately when an error occurs in a workflow. "Review it" button on the email will take the user to needs…. Image 3 of 5 What to clickClick on any item to navigate to the execution logs. Mark errors as read to acknowledge them. Next stepBy default, Notifications will be turned off. Email recipients can be added or removed as needed. Users will receive an email immediately when an error occurs in a workflow. "Review it" button on the email will take the user to needs review tab Users will receive only one email every 24 hours. A subsequent email will be sent if new errors are detected after this 24-hour window.
All 2 steps in this procedure
  1. Click on "Workflow Settings" to set up the emails for receiving notifications.
  2. Use the "Needs Review" tab in workflows to view a list of workflows with errors.

Points to be noted :

  • By default, Notifications will be turned off.
  • Email recipients can be added or removed as needed.
  • Users will receive an email immediately when an error occurs in a workflow.
  •  "Review it" button on the email will take the user to needs review tab
  • Users will receive only one email every 24 hours. A subsequent email will be sent if new errors are detected after this 24-hour window.
Points to be noted : (image 4 of 5) What this shows By default, Notifications will be turned off. What this shows Illustrates the "Points to be noted :" section of "Error Notifications in workflows". This screenshot appears in the "Points to be noted:" section of "Error Notifications in workflows". The text alongside this image reads: By default, Notifications will be turned off. Email recipients can be added or removed as needed. Users will receive an email immediately when an error occurs in a workflow. "Review it" button on the email will take the user to needs review tab Users will receive only one email every 24 hours. A…. Immediately after, the guide continues: Simply go to workflow settings and turn off the toggle. This will stop users from receiving any error notification emails. Image 4 of 5 What this coversBy default, Notifications will be turned off. Email recipients can be added or removed as needed. Users will receive an email immediately when an error occurs in a workflow. "Review it" button on the email will take the user to needs review tab Users will receive only one email every 24 hours. A subsequent email will be sent if new errors are detected after this 24-hour window. Next stepSimply go to workflow settings and turn off the toggle. This will stop users from receiving any error notification emails.
All 2 steps in this procedure
  1. Click on "Workflow Settings" to set up the emails for receiving notifications.
  2. Use the "Needs Review" tab in workflows to view a list of workflows with errors.

How to disable notifications?

Simply go to workflow settings and turn off the toggle. This will stop users from receiving any error notification emails.

How to disable notifications? (image 5 of 5) What this shows Simply go to workflow settings and turn off the toggle. What this shows Illustrates the "How to disable notifications?" section of "Error Notifications in workflows". This screenshot appears in the "How to disable notifications?" section of "Error Notifications in workflows". The text alongside this image reads: Simply go to workflow settings and turn off the toggle. This will stop users from receiving any error notification emails. Image 5 of 5 What to chooseSimply go to workflow settings and turn off the toggle. This will stop users from receiving any error notification emails.
All 2 steps in this procedure
  1. Click on "Workflow Settings" to set up the emails for receiving notifications.
  2. Use the "Needs Review" tab in workflows to view a list of workflows with errors.

Frequently asked questions

What actions are covered in phase 1?
Webhook & Custom webhooks Premium actions: Slack, Array, Custom code, Chatgpt, Google sheets Facebook : Add to custom audience, Remove from custom audience, Conversion API ,Messenger, Interactive messenger Instagram :Instagram dm, Interactive messenger
How to use?
Click on "Workflow Settings" to set up the emails for receiving notifications. Use the "Needs Review" tab in workflows to view a list of workflows with errors. Click on any item to navigate to the execution logs. Mark errors as read to acknowledge them. Points to be noted : By default, Notifications will be turned off. Email recipients can be added or removed as needed. Users will receive an email immediately when an error occurs in a workflow. "Review it" button on the email will take the user to needs review tab Users will receive only one email every 24 hours. A subsequent email will be sent if new errors are detected after this 24-hour window. How to disable notifications? Simply go to workflow settings and turn off the toggle. This will stop users from receiving any error notification emails.

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