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Manus - Actions & Triggers in Workflows

Learn how to use Manus triggers and actions in GHL Customer Care Workflows to automate AI tasks, manage execution, and scale structured automation.

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  1. Key Benefits of Manus Actions & Triggers
  2. Prerequisites & Permissions
  3. Connecting Your Manus Account
  4. Connect from Workflow Builder
  5. Connect from Integrations Page
  6. Available Triggers (Manus → GHL Customer Care)
  7. Available Actions (GHL Customer Care → Manus)
  8. Best Practice: Store the Task ID
  9. How to Use Manus in a Workflow
  10. Common Use Cases
  11. 1. Proposal Generation + ClickUp Review Task
  12. 2. Lead Research + Google Contacts Enrichment
  13. 3. Website Scraping & Personalized Prospecting (Opportunity-Based)
  14. Step 1: Create Task (Manus) – Website Analysis
  15. Step 2: Store Task ID
  16. Step 3: Wait (1–2 min) → Get Task
  17. Step 4: Use the Output
  18. 4. Competitor Ad Scraping + AI Content Generation (Manus + OpenRouter)
  19. Trigger
  20. Step 1: Create Task (Manus) – Scrape & Analyze Ads
  21. Step 2: Store Task ID
  22. Step 3: Wait → Get Task
  23. Step 4: Generate Creative (OpenRouter Action)
  24. Step 5: Route Output
  25. Frequently Asked Questions
  26. Related Articles

Automate structured AI workflows by integrating Manus directly into GHL Customer Care Workflows. With native Manus triggers and actions, you can create, manage, and continue AI tasks without third-party automation tools. This integration enables real-time AI execution, lifecycle-based automation, and scalable task orchestration directly inside GHL Customer Care.

TABLE OF CONTENTS

What is Manus – Actions & Triggers in Workflows?

Manus is a task-based AI system where each task begins with a prompt, processes structured AI logic, and returns an output. Tasks can also be continued with additional prompts, allowing multi-step AI execution within a single task lifecycle.

The Manus integration in GHL Customer Care enables two-way automation:

  • GHL Customer Care → Manus: Create, update, continue, fetch, or delete AI tasks using workflow actions.

  • Manus → GHL Customer Care: Trigger workflows automatically when task events occur (such as task creation or completion).

This eliminates the need for external middleware tools and allows you to build fully automated AI-driven workflows directly inside GHL Customer Care.

Key Benefits of Manus Actions & Triggers

Integrating Manus into GHL Customer Care Workflows allows agencies and businesses to operationalize AI in a structured, scalable way.

  • Native AI Automation: Create and manage Manus tasks directly inside GHL Customer Care without third-party tools.

  • Instant Task-Based Triggers: Automatically trigger workflows when Manus tasks are created or stopped.

  • Multi-Step AI Logic: Continue existing tasks with follow-up prompts to create structured AI workflows.

  • End-to-End Visibility: Track task IDs and execution logs within GHL Customer Care.

  • Premium Workflow Integration: Manus steps function as Premium Workflow actions and support agency rebilling.

  • Scalable AI Operations: Build repeatable automations for prospecting, research, content creation, and more.

Prerequisites & Permissions

Before using Manus triggers and actions in workflows, ensure the following requirements are met:

  • Workflow Access: You must have access to Automation → Workflows in the sub-account.

  • Premium Features Enabled: Manus triggers and actions are premium workflow steps and must be enabled at the agency level if required.

  • Valid Manus Subscription: AI task processing and usage limits depend on your Manus subscription plan.

  • API Key Access: You must generate a valid API key from your Manus dashboard.

Connecting Your Manus Account

A one-time connection allows GHL Customer Care to securely communicate with Manus via API authentication.

Connect from Workflow Builder

  1. In GHL Customer Care, open Automation → Workflows and add any Manus action or trigger.
    → If not connected, click Connect Now and sign in to Manus to approve access.
    → If already connected, fields load instantly in the step.
Connect from Workflow Builder (image 1 of 4) What this shows In GHL Customer Care, open Automation → Workflows and add any Manus action or trigger. What this shows Illustrates the "Connect from Workflow Builder" section of "Manus - Actions & Triggers in Workflows". This screenshot appears in the "Connect from Workflow Builder" section of "Manus - Actions & Triggers in Workflows". The text alongside this image reads: In GHL Customer Care, open Automation → Workflows and add any Manus action or trigger. → If not connected, click Connect Now and sign in to Manus to approve access. → If already connected, fields load instantly in the step. Immediately after, the guide continues: Sub-Account settings → Integrations → Manus → Connect. Image 1 of 4 What to clickIn GHL Customer Care, open Automation → Workflows and add any Manus action or trigger. → If not connected, click Connect Now and sign in to Manus to approve access. → If already connected, fields load instantly in the step. Next stepSub-Account settings → Integrations → Manus → Connect.

Connect from Integrations Page

  1. Sub-Account settings → Integrations → Manus → Connect.
Connect from Integrations Page (image 2 of 4) What this shows Sub-Account settings → Integrations → Manus → Connect. What this shows Illustrates the "Connect from Integrations Page" section of "Manus - Actions & Triggers in Workflows". This screenshot appears in the "Connect from Integrations Page" section of "Manus - Actions & Triggers in Workflows". The text alongside this image reads: Sub-Account settings → Integrations → Manus → Connect. Immediately after, the guide continues: Navigate to Manus API Settings. Click on Create New. Copy the generated API key. Paste the key into the API key field when prompted. Image 2 of 4 What this coversSub-Account settings → Integrations → Manus → Connect.
Buttons and menus referenced Getting Your Manus API KeyManus API SettingsCreate New
Next stepNavigate to Manus API Settings. Click on Create New. Copy the generated API key. Paste the key into the API key field when prompted.
All 4 steps in this procedure
  1. Navigate to Manus API Settings.
  2. Click on Create New.
  3. Copy the generated API key.
  4. Paste the key into the API key field when prompted.

Getting Your Manus API Key

  1. Navigate to Manus API Settings.

  2. Click on Create New.

  3. Copy the generated API key.

  4. Paste the key into the API key field when prompted.

Available Triggers (Manus → GHL Customer Care)

Manus triggers allow workflows to start automatically based on AI task lifecycle events. These triggers fire instantly when conditions are met.

TriggerDescription
New Task CreatedFires when a new task is created in Manus
Task StoppedFires when a Manus task is stopped or completed

  • Triggers fire instantly.

  • Triggers only activate for tasks created through GHL Customer Care workflows.

  • Tasks created directly inside the Manus application will not trigger workflows.

Available Actions (GHL Customer Care → Manus)

Manus actions allow you to control AI task execution directly from within a workflow.

ActionDescription
Create TaskCreate a new task in Manus
Get TaskRetrieve details of a specific task
Update TaskModify task metadata or parameters
Fetch TasksRetrieve a list of tasks
Delete TaskRemove a task
Continue a Task with a PromptAdd a follow-up prompt to an existing task

Each action requires a stored Task ID when referencing an existing task.

Best Practice: Store the Task ID

Every time you use the Create Task action, Manus returns a unique Task ID. Storing this Task ID in a custom contact or opportunity field ensures reliable automation.

This is required when using:

  • Get Task

  • Continue Task with Prompt

  • Update Task

  • Delete Task

Without storing the Task ID, downstream workflow steps may fail or reference the wrong task.

How to Use Manus in a Workflow

  1. Go to Automation → Workflows and click + Create Workflow (or open an existing one).
  2. Select a trigger (Manus trigger or another workflow trigger)
    Step 2 of 7: Select a trigger (Manus trigger or another workflow trigger) What this shows Step 2 of 7: Select a trigger (Manus trigger or another workflow trigger) What this shows Shows what to choose for step 2 of 7 in the "How to Use Manus in a Workflow" section of "Manus - Actions & Triggers in Workflows". This screenshot accompanies step 2 of 7 in the "How to Use Manus in a Workflow" section of "Manus - Actions & Triggers in Workflows". At this point in the walkthrough you select a trigger (Manus trigger or another workflow trigger). This part of the guide covers 6 fields, listed below. The next step is to add a Manus action (e.g., Create Task). Step 2 of 7Image 3 of 4 What to chooseSelect a trigger (Manus trigger or another workflow trigger)
    Fields in this part of the guide Map merge fields such as:{{contact.first_name}}{{contact.email}}{{opportunity.name}}Optionally store the returned Task ID in a custom fieldTest and Publish
    Buttons and menus referenced Automation → Workflows
    Next stepAdd a Manus action (e.g., Create Task)
    All 7 steps in this procedure
    1. Go to Automation → Workflows and click + Create Workflow (or open an existing one).
    2. Select a trigger (Manus trigger or another workflow trigger) this image
    3. Add a Manus action (e.g., Create Task)
    4. Map merge fields such as:
    5. Optionally store the returned Task ID in a custom field
    6. Add conditions or Wait steps
    7. Test and Publish

  3. Add a Manus action (e.g., Create Task)

    Step 3 of 7: Add a Manus action (e.g., Create Task) What this shows Step 3 of 7: Add a Manus action (e.g., Create Task) What this shows Shows what this covers for step 3 of 7 in the "How to Use Manus in a Workflow" section of "Manus - Actions & Triggers in Workflows". This screenshot accompanies step 3 of 7 in the "How to Use Manus in a Workflow" section of "Manus - Actions & Triggers in Workflows". At this point in the walkthrough you add a Manus action (e.g., Create Task). For context, this section explains: Go to Automation → Workflows and click + Create Workflow (or open an existing one). Select a trigger (Manus trigger or another workflow trigger) Add a Manus action (e.g., Create Task) Map merge fields such as: Optionally store the returned Task ID in a custom field Add conditions or Wait steps…. This part of the guide covers 6 fields, listed below. The next step is to map merge fields such as. Step 3 of 7Image 4 of 4 What this coversAdd a Manus action (e.g., Create Task)
    Fields in this part of the guide Map merge fields such as:{{contact.first_name}}{{contact.email}}{{opportunity.name}}Optionally store the returned Task ID in a custom fieldTest and Publish
    Buttons and menus referenced Automation → Workflows
    Next stepMap merge fields such as:
    All 7 steps in this procedure
    1. Go to Automation → Workflows and click + Create Workflow (or open an existing one).
    2. Select a trigger (Manus trigger or another workflow trigger)
    3. Add a Manus action (e.g., Create Task) this image
    4. Map merge fields such as:
    5. Optionally store the returned Task ID in a custom field
    6. Add conditions or Wait steps
    7. Test and Publish

  4. Map merge fields such as:

    • {{contact.first_name}}

    • {{contact.email}}

    • {{opportunity.name}}

    • {{custom_values}}

  5. Optionally store the returned Task ID in a custom field

  6. Add conditions or Wait steps

  7. Test and Publish

Common Use Cases

Below are practical agency and business examples.

1. Proposal Generation + ClickUp Review Task

Goal: Auto-generate proposal when deal reaches “Proposal Requested” and create review task in ClickUp.

Trigger
Pipeline Stage Changed → Stage = Proposal Requested

Workflow Steps

  1. Create Task (Manus)
    Prompt: Generate a proposal for {{contact.first_name}} for {{opportunity.name}} including scope, deliverables, pricing, and timeline.

  2. Store Task ID → manus_proposal_task_id

  3. Wait (1–2 min)

  4. Get Task (Manus)

  5. Create Internal Note (GHL Customer Care) → Attach draft

  6. Create Task (ClickUp) → “Review Proposal – {{opportunity.name}}”

  7. Internal Notification → Assigned sales rep

Outcome: Sales gets a ready draft. Delivery sees task instantly in ClickUp.

2. Lead Research + Google Contacts Enrichment

Goal: Auto-research inbound leads before sales outreach.

Trigger
Form Submitted → Inbound Lead Form

Workflow Steps

  1. Create Task (Manus)
    Prompt: Research {{custom.company_name}}. Summarize industry, size, competitors, and likely pain points.

  2. Store Task ID

  3. Wait

  4. Get Task (Manus)

  5. Create Internal Note (GHL Customer Care)

  6. Update Contact (Google Contacts) → Add research summary

  7. Internal Notification → Sales rep

Outcome: Rep starts call with AI-generated insights. CRM and Google Contacts both enriched.

3. Website Scraping & Personalized Prospecting (Opportunity-Based)

Goal: Automatically research a prospect’s company website from an Opportunity and generate personalized outbound messaging.
Trigger

  • Pipeline Stage Changed → “Prospecting”

  • OR Opportunity Created

Store website in an Opportunity custom field:
{{opportunity.website}}

Step 1: Create Task (Manus) – Website Analysis

Add Create Task (Manus).

Prompt Example:

Analyze this website: {{opportunity.website}}

Extract:
- Positioning
- Core services
- Target audience
- Differentiators

Then write 1 personalized cold email referencing their positioning and services.
Keep it concise and consultative.

Step 2: Store Task ID

Save to: manus_scrape_task_id

Step 3: Wait (1–2 min) → Get Task

Use Get Task (Manus) to retrieve:

  • Website insights

  • Personalized email draft

Step 4: Use the Output

  • Create internal note on Opportunity

  • Update Opportunity custom fields

  • Send generated email

  • Create follow-up task for SDR

Outcome: When an Opportunity enters Prospecting, the system auto-researches the company and drafts tailored outreach — reducing manual SDR effort and improving personalization at scale.

4. Competitor Ad Scraping + AI Content Generation (Manus + OpenRouter)

Goal: Scrape competitor ads, extract messaging patterns, and generate differentiated ad creatives automatically.

Trigger

  • Pipeline Stage Changed → “Content Strategy”

  • OR Opportunity Tag Added → “Ad Research”

Store competitor URLs in:
{{opportunity.competitor_urls}}

Step 1: Create Task (Manus) – Scrape & Analyze Ads

Add Create Task (Manus).

Prompt Example:

Scrape ads from:

{{opportunity.competitor_urls}}

Extract:
- Hooks
- Value propositions
- Offers
- CTAs
- Emotional triggers

Summarize common themes and identify positioning gaps.

Step 2: Store Task ID

Save to: manus_ad_research_task_id

Step 3: Wait → Get Task

Retrieve structured competitor insights.

Step 4: Generate Creative (OpenRouter Action)

Add OpenRouter Action.

Prompt Example:

Using this competitor analysis:

{{manus_output}}

Create:
- 3 Facebook ad variations
- 2 LinkedIn ads
- 1 landing page section

Differentiate clearly from competitors.
Tone: Conversion-focused and authoritative.

Step 5: Route Output

  • Create internal note

  • Create “Review Ads” task

  • Push to ClickUp/Notion

  • Notify marketing team

Outcome: When an Opportunity enters Content Strategy, competitor ads are analyzed automatically and differentiated creatives are generated — creating an AI-driven competitive intelligence and content engine inside GHL Customer Care.

Frequently Asked Questions

Q: Where can I view the full output of a Manus task?
Full prompt history and task lifecycle details are available in your Manus dashboard.

Q: How do I retrieve the output of a task inside GHL Customer Care?
Use the “Get Task” action and reference the stored Task ID to fetch the latest task details.

Q: What are common reasons a task might fail?
Integration disconnected, invalid Task ID, task already stopped, missing required prompt input, or API authorization failure. Check Automation → Workflows → Execution Logs for error details.

Q: Do I need a paid Manus plan to use this integration?
The integration works with Manus accounts, but usage limits and advanced features depend on your Manus subscription.

Q: Are Manus actions and triggers premium workflow steps?
Yes, they follow GHL Customer Care Premium Workflow billing rules.

Q: Is there a limit to how many tasks I can create?
Task limits depend on your Manus subscription plan and API usage caps.

Q : Does GHL Customer Care include AI credits for Manus?
No. GHL Customer Care does not include AI credits for Manus. AI usage is billed by Manus, along with standard automation rates in GHL Customer Care.

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