This Workflow Action is used to respond to a comment with a comment. TABLE OF CONTENTS What Is Reply In Comments? Where To Find This Action Components…
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In your Facebook or Instagram account there are comments on your post. Once a workflow has been triggered by one of these comments, you can use this action to reply to that comment with a comment underneath it. You can also like the comment.
Navigate to Automation > Workflow > Workflow Builder > Actions > Communication > Reply In Comments.
Where To Find This Action (image 1 of 3)What this shows Navigate to Automation > Workflow > Workflow Builder > Actions > Communication > Reply In Comments.What this showsIllustrates the "Where To Find This Action" section of "Workflow Action - Reply In Comments".This screenshot appears in the "Where To Find This Action" section of "Workflow Action - Reply In Comments". The text alongside this image reads: Navigate to Automation > Workflow > Workflow Builder > Actions > Communication > Reply In Comments. The navigation path used here is Automation > Workflow > Workflow Builder > Actions > Communication > Reply In Comments. Immediately after, the guide continues: The Reply In Comments Action only has two components.Path: Automation > Workflow > Workflow Builder > Actions > Communication > Reply In CommentsImage 1 of 3Where to goNavigate to Automation > Workflow > Workflow Builder > Actions > Communication > Reply In Comments.Next stepThe Reply In Comments Action only has two components:Where To Find This Action (image 2 of 3)What this shows Navigate to Automation > Workflow > Workflow Builder > Actions > Communication > Reply In Comments.What this showsIllustrates the "Where To Find This Action" section of "Workflow Action - Reply In Comments".This screenshot appears in the "Where To Find This Action" section of "Workflow Action - Reply In Comments". The text alongside this image reads: Navigate to Automation > Workflow > Workflow Builder > Actions > Communication > Reply In Comments. The navigation path used here is Automation > Workflow > Workflow Builder > Actions > Communication > Reply In Comments. Immediately after, the guide continues: The Reply In Comments Action only has two components.Path: Automation > Workflow > Workflow Builder > Actions > Communication > Reply In CommentsImage 2 of 3Where to goNavigate to Automation > Workflow > Workflow Builder > Actions > Communication > Reply In Comments.Next stepThe Reply In Comments Action only has two components:
Components
The Reply In Comments Action only has two components:
Comments: Create up to ten (10) comments to be used randomly. You can manually type a prewritten reply and/or you can use the tag icon to pull in a reply from another source such as a custom value or a previous AI action.
Like Comments: Toggle off to not like the comment. Toggle on to like the comment you're replying to.
Components (image 3 of 3)What this shows Comments: Create up to ten (10) comments to be used randomly.What this showsIllustrates the "Components" section of "Workflow Action - Reply In Comments".This screenshot appears in the "Components" section of "Workflow Action - Reply In Comments". The text alongside this image reads: Comments: Create up to ten (10) comments to be used randomly. You can manually type a prewritten reply and/or you can use the tag icon to pull in a reply from another source such as a custom value or a previous AI action. Like Comments: Toggle off to not like the comment. Toggle on to like the…. Immediately after, the guide continues: Q: What trigger(s) do I need to use with the Reply In Comments action?Image 3 of 3What to fill inComments: Create up to ten (10) comments to be used randomly. You can manually type a prewritten reply and/or you can use the tag icon to pull in a reply from another source such as a custom value or a previous AI action. Like Comments: Toggle off to not like the comment. Toggle on to like the comment you're replying to.Next stepQ: What trigger(s) do I need to use with the Reply In Comments action?All 2 steps in this procedure
Comments: Create up to ten (10) comments to be used randomly. You can manually type a prewritten reply and/or you can use the tag icon to pull in a reply from another source such as a custom value or a previous AI action.
Like Comments: Toggle off to not like the comment. Toggle on to like the comment you're replying to.
Frequently Asked Questions
Q: What trigger(s) do I need to use with the Reply In Comments action?
A: You should use the Facebook Comment(s) On A Post and Instagram Comment(s) On A Post triggers so that the action knows what comment to reply to.
Q: Can I use the Reply In Comments action to like a comment?
A: Yes, the Reply In Comments action has a toggle to turn on/off liking the comment being replied to.
Q: Can I use the Reply In Comments action with AI?
A: Yes, if you have an AI action before it, you can use the response from that action in Reply In Comments.
Q: Can I assign particular replies to particular comments?
A: No, the Reply In Comments action chooses randomly from the provided replies. If you want tailored replies you can use an AI action before it or use an If/Else branch, or you could use different comment triggers with different criteria in different workflows.
Frequently asked questions
What Is Reply In Comments?
In your Facebook or Instagram account there are comments on your post. Once a workflow has been triggered by one of these comments, you can use this action to reply to that comment with a comment underneath it. You can also like the comment. Note that the Reply In Comments action must be used with a relevant trigger: Facebook Comment(s) On A Post or Instagram Comment(s) On A Post .
