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How to Use FTP to Access Your WordPress Website

FTP (File Transfer Protocol) is a secure and fast way to access your website’s files. You can upload, download, or edit files directly, just like…

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On this page
  1. ? Why You Might Use FTP:
  2. ✅ What You’ll Need
  3. ? Step-by-Step: Connect to FTP Using FileZilla
  4. ? Pro Tips
  5. ❓Common Issues
  6. ? Helpful Resources
  7. ? Still need help?

FTP (File Transfer Protocol) is a secure and fast way to access your website’s files. You can upload, download, or edit files directly, just like managing files on your computer.

? Why You Might Use FTP:

  • Upload custom plugins or themes

  • Edit wp-config or .htaccess files

  • Troubleshoot white screen or plugin issues

  • Download backups or specific files

✅ What You’ll Need

Before connecting via FTP, grab these details from your WordPress Hosting dashboard (under Sites → WordPress → Advanced Settings → FTP Access):

  • Host (e.g., 103.67.202.37)

  • Port (usually 21)

  • Username (e.g., example@ssvnXXXX.wpdns.site)

  • Password (click “Reset Password” if not available)

✅ What You’ll Need (image 1 of 2) What this shows Host (e.g., 103.67.202.37) Port (usually 21) Username (e.g., example@ssvnXXXX.wpdns.site) Password (click “Reset Password” if not available) What this shows Illustrates the "✅ What You’ll Need" section of "How to Use FTP to Access Your WordPress Website". This screenshot appears in the "✅ What You’ll Need" section of "How to Use FTP to Access Your WordPress Website". The text alongside this image reads: Host (e.g., 103.67.202.37) Port (usually 21) Username (e.g., example@ssvnXXXX.wpdns.site) Password (click “Reset Password” if not available). This part of the guide covers 4 fields, listed below. Immediately after, the guide continues: We recommend FileZilla, a free and trusted FTP client. Image 1 of 2 What to clickHost (e.g., 103.67.202.37) Port (usually 21) Username (e.g., example@ssvnXXXX.wpdns.site) Password (click “Reset Password” if not available)
Fields in this part of the guide Host (e.g., 103.67.202.37)Port (usually 21)Username (e.g., example@ssvnXXXX.wpdns.site)Password (click “Reset Password” if not available)
Buttons and menus referenced HostPortUsernamePassword
Next stepWe recommend FileZilla, a free and trusted FTP client.
All 4 steps in this procedure
  1. Host (e.g., 103.67.202.37)
  2. Port (usually 21)
  3. Username (e.g., example@ssvnXXXX.wpdns.site)
  4. Password (click “Reset Password” if not available)
✅ What You’ll Need (image 2 of 2) What this shows Host (e.g., 103.67.202.37) Port (usually 21) Username (e.g., example@ssvnXXXX.wpdns.site) Password (click “Reset Password” if not available) What this shows Illustrates the "✅ What You’ll Need" section of "How to Use FTP to Access Your WordPress Website". This screenshot appears in the "✅ What You’ll Need" section of "How to Use FTP to Access Your WordPress Website". The text alongside this image reads: Host (e.g., 103.67.202.37) Port (usually 21) Username (e.g., example@ssvnXXXX.wpdns.site) Password (click “Reset Password” if not available). This part of the guide covers 4 fields, listed below. Immediately after, the guide continues: We recommend FileZilla, a free and trusted FTP client. Image 2 of 2 What to clickHost (e.g., 103.67.202.37) Port (usually 21) Username (e.g., example@ssvnXXXX.wpdns.site) Password (click “Reset Password” if not available)
Fields in this part of the guide Host (e.g., 103.67.202.37)Port (usually 21)Username (e.g., example@ssvnXXXX.wpdns.site)Password (click “Reset Password” if not available)
Buttons and menus referenced HostPortUsernamePassword
Next stepWe recommend FileZilla, a free and trusted FTP client.
All 4 steps in this procedure
  1. Host (e.g., 103.67.202.37)
  2. Port (usually 21)
  3. Username (e.g., example@ssvnXXXX.wpdns.site)
  4. Password (click “Reset Password” if not available)

? Step-by-Step: Connect to FTP Using FileZilla

We recommend FileZilla, a free and trusted FTP client.

1. Download and Install FileZilla

2. Open FileZilla and Enter Your Credentials

At the top of the FileZilla window:

FieldValue
HostYour FTP Host (e.g., 103.67.202.37)
UsernameProvided in the dashboard
PasswordThe one you generated/reset
Port21

Then click Quickconnect.

3. Navigate Your Website Files

  • Right side = Your website files on the server

  • Left side = Your local computer files

  • You can drag & drop files between both sides.

? Pro Tips

  • Don’t delete files unless you know what they do.

  • To edit a file, right-click and select View/Edit.

  • Always download a backup before making changes.

❓Common Issues

IssueSolution
Can't connectDouble-check password, port, and host IP
Timeout errorTry passive mode in FileZilla → Settings
Permission deniedContact your admin or reset FTP password

? Helpful Resources

? Still need help?

If you’re stuck, reach out to your admin with the following:

  • Site name

  • Username

  • Screenshot of your FileZilla settings

Frequently asked questions

? Still need help?
If you’re stuck, reach out to your admin with the following: Site name Username Screenshot of your FileZilla settings

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