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Funnels & Websites | Creating Categories in the Navigation Menu

Learn how to organize your website’s navigation using drag-and-drop categories. Improve user experience with clean, nested menu structures in GHL Customer Care.

2 min read468 words3 explained imagesUpdated Fri, 18 Jul, 2025 at 12:55 PM
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Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.
On this page
  1. Key Benefits of Navigation Menu Categories
  2. How to Create Categories in the Navigation Menu
  3. Previewing and Organizing Menu Items
  4. Frequently Asked Questions
  5. Related Articles

This article shows you how to create drop-down categories in your website or funnel’s navigation menu by nesting menu items under parent items. This helps organize your navigation and improves the user experience with cleaner, more intuitive menus.

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TABLE OF CONTENTS

What Are Categories in the Navigation Menu?

Creating categories in your navigation menu means grouping related menu items under a single parent item, forming a drop-down menu. This allows you to structure your navigation for clarity and efficiency. In GHL Customer Care, this is done with a simple drag-and-drop indentation method inside the Navigation Menu element.

Key Benefits of Navigation Menu Categories

  • Cleaner Navigation: Declutters the main navigation bar by nesting related links

  • Improved UX: Users can find grouped pages quickly and intuitively

  • Drag-and-Drop Simplicity: Build drop-down menus easily with no code

  • Flexible Structure: Rearrange or update categories by dragging items

  • Responsive-Friendly: Menus adapt to desktop and mobile layouts

How to Create Categories in the Navigation Menu

To create drop-down menus (categories), follow these steps:

  1. Open your funnel or website in the builder

  2. Select the Navigation Menu element in your layout

    Step 2 of 6: Select the Navigation Menu element in your layout What this shows Step 2 of 6: Select the Navigation Menu element in your layout What this shows Shows what to choose for step 2 of 6 in the "How to Create Categories in the Navigation Menu" section of "Funnels & Websites | Creating Categories in the Navigation Menu". This screenshot accompanies step 2 of 6 in the "How to Create Categories in the Navigation Menu" section of "Funnels & Websites | Creating Categories in the Navigation Menu". At this point in the walkthrough you select the Navigation Menu element in your layout. This part of the guide covers 2 fields, listed below. The next step is to in the right-hand panel, click Add Item → New Menu Item. Step 2 of 6Image 1 of 3 What to chooseSelect the Navigation Menu element in your layout
    Fields in this part of the guide In the right-hand panel, click Add Item → New Menu ItemName the item something descriptive
    Buttons and menus referenced Navigation MenuAdd Item → New Menu ItemName the itemSavePreview
    Next stepIn the right-hand panel, click Add Item → New Menu Item
    Example values
    Name the item something descriptive
    Priya Raman

    Illustrative values showing the expected format. They are not read from the screenshot.

    All 6 steps in this procedure
    1. Open your funnel or website in the builder
    2. Select the Navigation Menu element in your layout this image
    3. In the right-hand panel, click Add Item → New Menu Item
    4. Name the item something descriptive
    5. Drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down
    6. Click Save then Preview and hover over the parent item to see the drop-down appear

  3. In the right-hand panel, click Add Item → New Menu Item

    Step 3 of 6: In the right-hand panel, click Add Item → New Menu Item What this shows Step 3 of 6: In the right-hand panel, click Add Item → New Menu Item What this shows Shows what to click for step 3 of 6 in the "How to Create Categories in the Navigation Menu" section of "Funnels & Websites | Creating Categories in the Navigation Menu". This screenshot accompanies step 3 of 6 in the "How to Create Categories in the Navigation Menu" section of "Funnels & Websites | Creating Categories in the Navigation Menu". At this point in the walkthrough you in the right-hand panel, click Add Item → New Menu Item. This part of the guide covers 2 fields, listed below. The next step is to name the item something descriptive. Step 3 of 6Image 2 of 3 What to clickIn the right-hand panel, click Add Item → New Menu Item
    Fields in this part of the guide In the right-hand panel, click Add Item → New Menu ItemName the item something descriptive
    Buttons and menus referenced Add Item → New Menu ItemNavigation MenuName the itemSavePreview
    Next stepName the item something descriptive
    Example values
    Name the item something descriptive
    Priya Raman

    Illustrative values showing the expected format. They are not read from the screenshot.

    All 6 steps in this procedure
    1. Open your funnel or website in the builder
    2. Select the Navigation Menu element in your layout
    3. In the right-hand panel, click Add Item → New Menu Item this image
    4. Name the item something descriptive
    5. Drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down
    6. Click Save then Preview and hover over the parent item to see the drop-down appear

  4. Name the item something descriptive

  5. Drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down

    Step 5 of 6: Drag and drop the new item underneath a parent item (e.g., “Home”)… What this shows Step 5 of 6: Drag and drop the new item underneath a parent item (e.g., “Home”). What this shows Shows what this covers for step 5 of 6 in the "How to Create Categories in the Navigation Menu" section of "Funnels & Websites | Creating Categories in the Navigation Menu". This screenshot accompanies step 5 of 6 in the "How to Create Categories in the Navigation Menu" section of "Funnels & Websites | Creating Categories in the Navigation Menu". At this point in the walkthrough you drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down. This part of the guide covers 2 fields, listed below. The next step is to click Save then Preview and hover over the parent item to see the drop-down appear. Step 5 of 6Image 3 of 3 What this coversDrag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down
    Fields in this part of the guide In the right-hand panel, click Add Item → New Menu ItemName the item something descriptive
    Buttons and menus referenced Navigation MenuAdd Item → New Menu ItemName the itemSavePreview
    Next stepClick Save then Preview and hover over the parent item to see the drop-down appear
    Example values
    Name the item something descriptive
    Priya Raman

    Illustrative values showing the expected format. They are not read from the screenshot.

    All 6 steps in this procedure
    1. Open your funnel or website in the builder
    2. Select the Navigation Menu element in your layout
    3. In the right-hand panel, click Add Item → New Menu Item
    4. Name the item something descriptive
    5. Drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down this image
    6. Click Save then Preview and hover over the parent item to see the drop-down appear

  6. Click Save then Preview and hover over the parent item to see the drop-down appear

Previewing and Organizing Menu Items

  • Preview your navigation menu to verify structure

  • Hover over any parent item (like “Home”) to confirm drop-down functionality

  • Use the drag-and-drop interface to reorder or rename menu items

  • You can nest multiple items under the same parent

Frequently Asked Questions

Q: Can I create more than one level of drop-downs?
No, To keep navigation user-friendly, especially on mobile, it is limited to one layer of nested pages.

Q: Can menu items link to sections within the same page?
Yes. Use anchor links to scroll to sections. For more info, see Scroll to Elements or Sections in Websites or Funnels.

Q: How do I remove or rename items?
Click on the 3 dots next to the item in the sidebar. Edit the name or click the Delete button to delete.

Q: Is this process the same in funnels and websites?
Yes, the Navigation Menu element behaves the same across both.

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