# Funnels & Websites | Creating Categories in the Navigation Menu > Learn how to organize your website’s navigation using drag-and-drop categories. Improve user experience with clean, nested menu structures in GHL Customer Care. - Source: https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/funnels-websites-creating-categories-in-the-navigation-menu - Section: Sites / Funnels and Websites - Reading time: 2 min - Images: 3, each explained below - Modified on Fri, 18 Jul, 2025 at 12:55 PM --- This article shows you how to create drop-down categories in your website or funnel’s navigation menu by nesting menu items under parent items. This helps organize your navigation and improves the user experience with cleaner, more intuitive menus. --- **TABLE OF CONTENTS** - [What Are Categories in the Navigation Menu?](#what-are-categories-in-the-navigation-menu) - [Key Benefits of Navigation Menu Categories](#key-benefits-of-navigation-menu-categories) - [How to Create Categories in the Navigation Menu](#how-to-create-categories-in-the-navigation-menu) - [Previewing and Organizing Menu Items](#previewing-and-organizing-menu-items) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- # **What Are Categories in the Navigation Menu?** Creating categories in your navigation menu means grouping related menu items under a single parent item, forming a drop-down menu. This allows you to structure your navigation for clarity and efficiency. In GHL Customer Care, this is done with a simple drag-and-drop indentation method inside the Navigation Menu element. --- ## **Key Benefits of Navigation Menu Categories** - **Cleaner Navigation**: Declutters the main navigation bar by nesting related links - **Improved UX**: Users can find grouped pages quickly and intuitively - **Drag-and-Drop Simplicity**: Build drop-down menus easily with no code - **Flexible Structure**: Rearrange or update categories by dragging items - **Responsive-Friendly**: Menus adapt to desktop and mobile layouts --- ## **How to Create Categories in the Navigation Menu** To create drop-down menus (categories), follow these steps: 1. Open your funnel or website in the builder 2. Select the **Navigation Menu** element in your layout ![Step 2 of 6: Select the Navigation Menu element in your layout](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050091978/original/f97PmFrGYYKhDEy_PFu2n_EU1o2yH6P2pQ.png) **Step 2 of 6: Select the Navigation Menu element in your layout** This screenshot accompanies step 2 of 6 in the "How to Create Categories in the Navigation Menu" section of "Funnels & Websites | Creating Categories in the Navigation Menu". At this point in the walkthrough you select the Navigation Menu element in your layout. This part of the guide covers 2 fields, listed below. The next step is to in the right-hand panel, click Add Item → New Menu Item. - What to choose: Select the Navigation Menu element in your layout - Fields: In the right-hand panel, click Add Item → New Menu Item, Name the item something descriptive - Controls: Navigation Menu, Add Item → New Menu Item, Name the item, Save, Preview - Next: In the right-hand panel, click Add Item → New Menu Item Example values (illustrative, not read from the screenshot): - Name the item something descriptive: Priya Raman Full procedure: 1. Open your funnel or website in the builder 2. Select the Navigation Menu element in your layout <- this image 3. In the right-hand panel, click Add Item → New Menu Item 4. Name the item something descriptive 5. Drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down 6. Click Save then Preview and hover over the parent item to see the drop-down appear 3. In the right-hand panel, click **Add Item → New Menu Item** ![Step 3 of 6: In the right-hand panel, click Add Item → New Menu Item](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050091935/original/tB7qSTdcg8RCz0FfRbdRau_LfxdReoI78g.png) **Step 3 of 6: In the right-hand panel, click Add Item → New Menu Item** This screenshot accompanies step 3 of 6 in the "How to Create Categories in the Navigation Menu" section of "Funnels & Websites | Creating Categories in the Navigation Menu". At this point in the walkthrough you in the right-hand panel, click Add Item → New Menu Item. This part of the guide covers 2 fields, listed below. The next step is to name the item something descriptive. - What to click: In the right-hand panel, click Add Item → New Menu Item - Fields: In the right-hand panel, click Add Item → New Menu Item, Name the item something descriptive - Controls: Add Item → New Menu Item, Navigation Menu, Name the item, Save, Preview - Next: Name the item something descriptive Example values (illustrative, not read from the screenshot): - Name the item something descriptive: Priya Raman Full procedure: 1. Open your funnel or website in the builder 2. Select the Navigation Menu element in your layout 3. In the right-hand panel, click Add Item → New Menu Item <- this image 4. Name the item something descriptive 5. Drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down 6. Click Save then Preview and hover over the parent item to see the drop-down appear 4. **Name the item** something descriptive 5. Drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down ![Step 5 of 6: Drag and drop the new item underneath a parent item (e.g., “Home”)…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050092023/original/vqRAKvDU-o5f-NvmmZIFg7lOX5kgqK_nZg.png) **Step 5 of 6: Drag and drop the new item underneath a parent item (e.g., “Home”)…** This screenshot accompanies step 5 of 6 in the "How to Create Categories in the Navigation Menu" section of "Funnels & Websites | Creating Categories in the Navigation Menu". At this point in the walkthrough you drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down. This part of the guide covers 2 fields, listed below. The next step is to click Save then Preview and hover over the parent item to see the drop-down appear. - What this covers: Drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down - Fields: In the right-hand panel, click Add Item → New Menu Item, Name the item something descriptive - Controls: Navigation Menu, Add Item → New Menu Item, Name the item, Save, Preview - Next: Click Save then Preview and hover over the parent item to see the drop-down appear Example values (illustrative, not read from the screenshot): - Name the item something descriptive: Priya Raman Full procedure: 1. Open your funnel or website in the builder 2. Select the Navigation Menu element in your layout 3. In the right-hand panel, click Add Item → New Menu Item 4. Name the item something descriptive 5. Drag and drop the new item underneath a parent item (e.g., “Home”). When it indents slightly, that means it’s nested and will appear as a drop-down <- this image 6. Click Save then Preview and hover over the parent item to see the drop-down appear 6. Click **Save** then **Preview** and hover over the parent item to see the drop-down appear --- ## **Previewing and Organizing Menu Items** - Preview your navigation menu to verify structure - Hover over any parent item (like “Home”) to confirm drop-down functionality - Use the drag-and-drop interface to reorder or rename menu items - You can nest multiple items under the same parent --- ## **Frequently Asked Questions** **Q: Can I create more than one level of drop-downs?** No, To keep navigation user-friendly, especially on mobile, it is limited to one layer of nested pages. **Q: Can menu items link to sections within the same page?** Yes. Use anchor links to scroll to sections. For more info, see [Scroll to Elements or Sections in Websites or Funnels](https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/scroll-to-elements-or-sections-in-websites-or-funnels). **Q: How do I remove or rename items?** Click on the 3 dots next to the item in the sidebar. Edit the name or click the **Delete** button to delete. **Q: Is this process the same in funnels and websites?** Yes, the Navigation Menu element behaves the same across both. --- ## **Related Articles** - [Navigation Menus in the GHL Customer Care Funnel Builder](https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/navigation-menus-in-the-ghl-customer-care-funnel-builder) -  [Navigation Menu Revamp with Mega Navigation Support](https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/navigation-menu-revamp-with-mega-navigation-support) - [Prebuilt Mega Menu Headers](https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/prebuilt-mega-menu-headers) - [Scroll to Elements or Sections in Websites or Funnels](https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/scroll-to-elements-or-sections-in-websites-or-funnels) - [Customizing GHL Customer Care Menus: A Guide to Custom Menu Links](https://docs.ghlcustomercare.com/docs/settings/agency-settings-2/customizing-ghl-customer-care-menus-a-guide-to-custom-menu-links) - [Sites Overview](https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/websites-overview) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com