WhatsApp Reselling via Wallet
This article will show you how SaaS v2 sub-accounts can now resell WhatsApp subscriptions more flexibly using wallet balances. By enabling wallet-based…
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This article will show you how SaaS v2 sub-accounts can now resell WhatsApp subscriptions more flexibly using wallet balances.
By enabling wallet-based purchasing, you can offer WhatsApp reselling to more customers, even those not using Stripe. This update helps you grow your customer base, increase revenue, and streamline subscription management.
TABLE OF CONTENTS
- What is WhatsApp Reselling?
- Key Benefits of WhatsApp Reselling
- How To Set Up WhatsApp Reselling with Wallet Integration
- Resell WhatsApp with Wallet Balance
- Seamless Wallet Integration
- Unified Subscription Management
- Real-Time Transaction Updates
- Frequently Asked Questions
What is WhatsApp Reselling?
WhatsApp Reselling with Wallet Integration empowers agencies to offer WhatsApp subscriptions using wallet balances or Stripe.
This feature upgrade allows customers without a Stripe connection to easily resell WhatsApp services, unlocking new markets and simplifying payment handling.
Key Benefits of WhatsApp Reselling
Offering flexible payment options helps you scale your business, improve customer satisfaction, and simplify operations.
Expand your customer base to include users who don’t use Stripe.
Increase revenue by offering flexible purchasing options.
Simplify subscription management with a unified dashboard.
Improve customer experience with seamless wallet recharges.
Enhance transparency with real-time webhook updates.
Prepare for future expansion with support for additional resellable products.
How To Set Up WhatsApp Reselling
Setting up WhatsApp reselling with wallet support ensures a frictionless experience for both you and your customers.
Access Agency Settings: Go to your Agency Dashboard.
Step 1 of 3: Access Agency Settings: Go to your Agency Dashboard What this shows Step 1 of 3: Access Agency Settings: Go to your Agency Dashboard. What this shows Shows what this covers for step 1 of 3 in the "How To Set Up WhatsApp Reselling" section of "WhatsApp Reselling via Wallet". This screenshot accompanies step 1 of 3 in the "How To Set Up WhatsApp Reselling" section of "WhatsApp Reselling via Wallet". At this point in the walkthrough you access Agency Settings: Go to your Agency Dashboard. The next step is to select Reselling: Select Reselling from the left menu. What this coversAccess Agency Settings: Go to your Agency Dashboard. Buttons and menus referenced Access Agency SettingsSelect ResellingNext stepSelect Reselling: Select Reselling from the left menu.All 3 steps in this procedure
- Access Agency Settings: Go to your Agency Dashboard. this image
- Select Reselling: Select Reselling from the left menu.
- Scroll down to view Re-sell WhatsApp option: Define your pricing.
Select Reselling: Select Reselling from the left menu.
Step 2 of 3: Select Reselling: Select Reselling from the left menu What this shows Step 2 of 3: Select Reselling: Select Reselling from the left menu. What this shows Shows what to choose for step 2 of 3 in the "How To Set Up WhatsApp Reselling" section of "WhatsApp Reselling via Wallet". This screenshot accompanies step 2 of 3 in the "How To Set Up WhatsApp Reselling" section of "WhatsApp Reselling via Wallet". At this point in the walkthrough you select Reselling: Select Reselling from the left menu. The next step is to scroll down to view Re-sell WhatsApp option: Define your pricing. What to chooseSelect Reselling: Select Reselling from the left menu. Buttons and menus referenced Select ResellingAccess Agency SettingsNext stepScroll down to view Re-sell WhatsApp option: Define your pricing.All 3 steps in this procedure
- Access Agency Settings: Go to your Agency Dashboard.
- Select Reselling: Select Reselling from the left menu. this image
- Scroll down to view Re-sell WhatsApp option: Define your pricing.
Scroll down to view Re-sell WhatsApp option: Define your pricing.
Step 3 of 3: Scroll down to view Re-sell WhatsApp option: Define your pricing What this shows Step 3 of 3: Scroll down to view Re-sell WhatsApp option: Define your pricing. What this shows Shows what this covers for step 3 of 3 in the "How To Set Up WhatsApp Reselling" section of "WhatsApp Reselling via Wallet". This screenshot accompanies step 3 of 3 in the "How To Set Up WhatsApp Reselling" section of "WhatsApp Reselling via Wallet". At this point in the walkthrough you scroll down to view Re-sell WhatsApp option: Define your pricing. What this coversScroll down to view Re-sell WhatsApp option: Define your pricing. Buttons and menus referenced Access Agency SettingsSelect ResellingAll 3 steps in this procedure
- Access Agency Settings: Go to your Agency Dashboard.
- Select Reselling: Select Reselling from the left menu.
- Scroll down to view Re-sell WhatsApp option: Define your pricing. this image
Resell WhatsApp with Wallet Balance
Allowing wallet-based purchases removes payment provider limitations and increases customer accessibility.
When wallet reselling is enabled, customers are given the option to pay using their wallet funds. If the wallet balance is insufficient, the system automatically prompts them to recharge, ensuring a smooth purchase journey without needing to exit the flow.
Seamless Wallet Integration
The wallet service now directly integrates with the paywall, delivering a frictionless checkout experience.
The system automatically verifies the wallet balance before confirming a subscription purchase. If the balance is too low, customers can instantly recharge without restarting their purchase flow, leading to higher conversion rates and fewer abandoned transactions.
Unified Subscription Management
Manage all your WhatsApp subscriptions, regardless of payment method, from one centralized dashboard.
Stripe and wallet-based subscriptions are now viewable in a single place, providing a simplified, consolidated view of all reselling activities. This eliminates the need to switch between multiple management screens.
Real-Time Transaction Updates
Stay fully informed with real-time webhook support for wallet subscription events.
Webhook events notify you of important subscription changes, including:
Wallet recharge initiated
Subscription purchase successful
Subscription renewal using wallet
Recharge failure alerts
This ensures you are always aware of your customers’ transaction statuses without having to manually check dashboards.
Frequently Asked Questions
Q: Can customers without Stripe accounts resell WhatsApp now?
Yes! Wallet integration allows any customer to resell WhatsApp, even if Stripe is not connected.
Q: What happens if a customer’s wallet balance is too low?
The system prompts the user to recharge automatically before completing their purchase.
Q: Can I track wallet-based transactions separately?
While all transactions are shown in one dashboard, you can filter them by payment method to see wallet-only activity.
Q: Will other products besides WhatsApp be supported soon?
Yes, future plans include supporting wallet reselling for other GHL Customer Care resellable products.
Q: Is webhook setup mandatory for wallet reselling?
Webhook setup is optional but highly recommended to get real-time updates and reduce manual monitoring.
Q: How do automatic wallet recharges work?
You set minimum balance thresholds and recharge amounts; when a wallet drops below the threshold during a purchase, the system automatically prompts a recharge.
Next Steps
Enable Wallet-Based WhatsApp Reselling in your SaaS v2 settings.
Configure wallet recharge settings for optimal purchase flow.
Set up webhook notifications to stay informed in real-time.
Prepare to enable wallet reselling for additional products as new features roll out.
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