How to Use the WhatsApp Business Onboarding Checklist
Once WhatsApp is connected to GHL Customer Care, the onboarding checklist guides setup of templates, automations, and chat widgets so you can message customers fast.
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WhatsApp Business Onboarding Checklist
Quickly explore and activate key features connected to your CRM setup.
The WhatsApp Business Onboarding Checklist enables users to quickly explore and activate key features connected to their CRM setup. This onboarding experience helps users quickly tap into core functionalities while streamlining their setup process.
TABLE OF CONTENTS
What is WhatsApp Business Onboarding Checklist?
WhatsApp Business Onboarding Checklist transforms the post-setup phase into an engaging journey. It helps users complete the most important next steps for using WhatsApp effectively within the CRM. Designed to accelerate engagement and adoption, this checklist links users to key functionalities like templates, automations, and chat widgets with just one click.
Key Benefits of WhatsApp Business Onboarding Checklist
This checklist is purposefully designed to deliver a more valuable and efficient post-setup experience. Enjoy benefits such as:
Key Engagement Touchpoints
This checklist highlights six curated engagement touchpoints to help you dive into the core functionalities of WhatsApp Business. These include:
How to Use the WhatsApp Business Onboarding Checklist
Ensuring a smooth onboarding process with WhatsApp Business on the CRM is straightforward with this guided checklist. Follow these setup steps:
Complete your WhatsApp Business configuration by following the setup guide.
Once configured, the What's Next button appears automatically.
All 6 steps in this procedure
- What is WhatsApp Business Onboarding Checklist?
- Key Benefits of WhatsApp Business Onboarding Checklist
- Key Engagement Touchpoints
- How to Use the WhatsApp Business Onboarding Checklist
- Frequently Asked Questions
- Related Articles
Click the What's Next button to expand and view the six key engagement touchpoints.
Monitor your progress using the green checkmarks that update as you complete each task.
All 6 steps in this procedure
- What is WhatsApp Business Onboarding Checklist?
- Key Benefits of WhatsApp Business Onboarding Checklist
- Key Engagement Touchpoints
- How to Use the WhatsApp Business Onboarding Checklist
- Frequently Asked Questions
- Related Articles
Frequently Asked Questions
Q: Can I change the checklist items?
The checklist items are curated to ensure you explore core functionalities. Customization options are not available, preserving a consistent onboarding experience.
Q: What benefits can I expect after completing the checklist?
You'll enjoy better feature discovery, faster time-to-value, and enhanced engagement with complementary CRM tools.
Q: Can I access the checklist again later?
Yes, you can reopen it from the same location at any time post-setup.
Q: Does the checklist appear for all users?
It appears for accounts with WhatsApp Business successfully connected.
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Frequently asked questions
What is WhatsApp Business Onboarding Checklist?
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