20 articles141 explained images
WhatsApp Full Setup Guide for Agency
WhatsApp Auto-Reselling Guide for Agencies Learn how to resell WhatsApp to your clients, configure pricing, manage billing, and deploy WhatsApp with or without Stripe. Table of Contents 1. Pre-requisites for…
6 min14WhatsApp - Messaging Limits
WhatsApp Messaging Limits Understand how WhatsApp messaging limits work, how to increase them, and best practices to keep your messaging quality high. Messaging limits are the maximum number of unique WhatsApp user…
6 min1How to Set Up WhatsApp for a Sub-Account
WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your…
3 min30WhatsApp Pricing, Billing, and Rebilling Guide
WhatsApp Billing & Pricing Guide A comprehensive overview of WhatsApp pricing, billing, and rebilling for agencies and sub-accounts in GHL Customer Care. Upcoming Billing Change Service Messages & In-Window Utility…
19 min5WhatsApp Template Statuses and Best Practice
WhatsApp Templates WhatsApp Template Statuses and Best Practices Understand WhatsApp template approval, inline variable validation, common rejection reasons, sending requirements, and template statuses in…
6 min3How to create a WhatsApp Template?
WhatsApp Templates How to Create a WhatsApp Template Create WhatsApp templates in GHL Customer Care using supported content, variables, media, and buttons. The template builder now validates common variable errors inline…
5 min1Template Categorisation Guidelines
WhatsApp Template Categorization Guidelines Our template category guidelines define how message templates are classified on WhatsApp. Use these guidelines when choosing a category for each of your templates. Our…
9 minWhatsApp - Workflow Integration
WhatsApp Workflow Automation In this article, we will discuss how WhatsApp can be integrated to create automated workflows in the CRM. Table of Contents How to Create an Automation Workflow Automating WhatsApp…
5 min22WhatsApp Contact Management and Smartlist
The "Valid WhatsApp" Contact Field Using this feature, users can check if a particular contact is on WhatsApp or not. This field can be used to create a smart list of contacts which have a valid WhatsApp number to…
4 min7WhatsApp Bulk Action
WhatsApp Bulk Action WhatsApp Bulk Action allows you to send approved WhatsApp template messages to multiple contacts at once while tracking delivery, read rates, errors, and skips. Table of Contents Overview How to…
3 min7WhatsApp Business Display Name Guidelines
WhatsApp Business Display Name Guidelines This article provides businesses on the WhatsApp Business Platform with clear guidelines for creating a compliant and effective display name. Table of Contents WhatsApp…
2 minWhatsApp Media Templates
WhatsApp Media Templates WhatsApp's media templates support enables you to send Images, Videos, Documents, and Location content. This guide shows how to leverage this feature to enhance communication and improve…
4 min16WhatsApp Business Profile Management
Setup Guide WhatsApp Business Profile Management Learn how to set up and update your WhatsApp Business profile — including your profile picture, business description, address, and contact details. What you'll learn +…
4 min8How to use LeadConnector/Twilio phone number for WhatsApp Business Account
Setup Guide Connect LC / Twilio Number to WhatsApp Business Use your GHL Customer Care or Twilio phone number to register a WhatsApp Business Account — no separate number needed. What you'll learn ✓ Purchase an LC Phone…
5 min15WhatsApp Delivery Status under Workflows
WhatsApp Delivery Status in Workflows In this article, we will discuss how to use WhatsApp delivery status inside workflows. Table of Contents Prerequisite for Using WhatsApp Under Workflows Recipe for WhatsApp…
1 min7WhatsApp Quality Rating, Status Changes, and Messaging Limits
WhatsApp Quality Rating, Status Changes, and Messaging Limits Understand how your WhatsApp Business quality rating works, what happens when your phone number status changes, and how Meta's messaging limit tiers…
3 minWhatsApp FAQs
WhatsApp Frequently Asked Questions Answers to common questions about subscriptions, migrations, frequency capping, business verification, and conversation charges. Table of Contents Subscriptions & Account Status…
6 min1Marketing Opt-out Button to Your Message Template
Marketing Opt-Out Button You can now add a Marketing Opt-Out button to new promotional WhatsApp templates — giving customers greater control over how they receive communications from your business. Table of Contents…
2 minWhatsApp Media Templates Now Available on Mobile Apps
WhatsApp Media Templates Now Available on Mobile Apps Sub-account admins and users can now send media-rich WhatsApp messages directly from the mobile app using pre-approved templates. We're excited to roll out a…
2 minWhatsApp Voice Note
WhatsApp Voice Notes Send voice notes to your customers directly from the CRM for faster, more personal conversations Table of Contents • How to Send a WhatsApp Voice Note • Real-Life Use Cases • FAQs for WhatsApp…
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