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Exporting Email Marketing Data

Learn how to export email marketing performance data from GHL Customer Care Email Statistics. Download campaign, workflow, and bulk email metrics as CSV files.

4 min read791 words7 explained imagesUpdated Wed, 6 May at 12:59 PM
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  1. Key Benefits of Export Email Marketing Data
  2. Email Performance Export Types
  3. Recent Exports
  4. How To Setup Export Email Marketing Data
  5. Frequently Asked Questions
  6. Related Articles

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Exporting Email Marketing Data in GHL Customer Care allows users to download email performance metrics directly from the Email Statistics dashboard as a CSV file. This makes it easier to analyze campaign performance, share results with stakeholders, and maintain reporting records outside of the platform. Exports can include statistics from campaigns, workflows, and bulk email actions, and download links are securely delivered via email.


TABLE OF CONTENTS


What is Export Email Marketing Data?

Export Email Marketing Data allows users to download email performance statistics from GHL Customer Care’s Email Statistics dashboard in CSV format. This capability simplifies reporting by letting teams extract campaign performance metrics and analyze them in spreadsheet tools or external reporting systems.


Key Benefits of Export Email Marketing Data

Exporting email statistics enables teams to analyze performance more efficiently and share insights across marketing, operations, and client reporting workflows.

  • Centralized reporting: Download email performance data directly from the unified Email Statistics dashboard instead of manually collecting metrics from multiple campaign views.

  • Flexible export options: Generate exports for all email activity or focus on specific sources such as campaigns, workflows, or bulk sends.

  • Simplified performance analysis: CSV exports can be opened in spreadsheet tools like Excel or Google Sheets for deeper analysis and custom reporting.

  • Easy sharing and collaboration: Email-delivered download links make it simple to distribute reports to team members or clients.

  • Secure file delivery: Export download links remain valid for 30 days, providing secure and time-limited access to reporting data.

  • Export visibility: The Recent Downloads area allows users to track export activity and confirm when files were generated.


Email Performance Export Types

GHL Customer Care supports multiple export scopes so users can download the exact set of email statistics needed for reporting or analysis. Each export type corresponds to email activity tracked in the Email Statistics dashboard.

Export TypeExplanation
All CampaignsExports statistics for all email activity visible in Email Statistics, including campaigns, workflows, and bulk sends.
Email Marketing Campaigns OnlyExports performance metrics for email campaigns created in Marketing → Emails → Campaigns.
Workflows Only (Individual Email Action Level)Exports performance data for individual email actions within workflows.
Bulk Actions OnlyExports statistics for emails sent through Contacts → Bulk Actions.

Recent Exports

The Recent Exports area provides a centralized place to track exported files generated from the Email Statistics dashboard. It helps teams verify that exports were successfully created and allows users to review reporting activity within their location.

Recent exports stores export records for up to 30 days, providing visibility into recent reporting requests and making it easier for teams to coordinate reporting tasks.

Information typically displayed in Recent Exports includes:

  • Export file name or description

  • Export type (Campaigns, Workflows, Bulk Actions, etc.)

  • User who requested the export

  • Date and time the export was created

  • Export status (for example, Completed)

Recent Exports (image 1 of 7) What this shows Export file name or description Export type (Campaigns, Workflows, Bulk Actions, etc.) User who requested the export Date and time the… What this shows Illustrates the "Recent Exports" section of "Exporting Email Marketing Data". This screenshot appears in the "Recent Exports" section of "Exporting Email Marketing Data". The text alongside this image reads: Export file name or description Export type (Campaigns, Workflows, Bulk Actions, etc.) User who requested the export Date and time the export was created Export status (for example, Completed). This part of the guide covers 5 fields, listed below. Immediately after, the guide continues: Exporting email performance data requires no additional configuration once Email Statistics is available for your location. Users can generate exports directly from the Email Statistics dashboard and receive the download link via email. Image 1 of 7 What to fill inExport file name or description Export type (Campaigns, Workflows, Bulk Actions, etc.) User who requested the export Date and time the export was created Export status (for example, Completed)
Fields in this part of the guide Export file name or descriptionExport type (Campaigns, Workflows, Bulk Actions, etc.)User who requested the exportDate and time the export was createdExport status (for example, Completed)
Buttons and menus referenced Recent Exportsup to 30 days
Next stepExporting email performance data requires no additional configuration once Email Statistics is available for your location. Users can generate exports directly from the Email Statistics dashboard and receive the download link via email.
All 5 steps in this procedure
  1. Export file name or description
  2. Export type (Campaigns, Workflows, Bulk Actions, etc.)
  3. User who requested the export
  4. Date and time the export was created
  5. Export status (for example, Completed)

How To Setup Export Email Marketing Data

Exporting email performance data requires no additional configuration once Email Statistics is available for your location. Users can generate exports directly from the Email Statistics dashboard and receive the download link via email.

  1. Navigate to Marketing → Emails → Statistics. Choose the Campaign typeand Click Export.

    Step 1 of 6: Navigate to Marketing → Emails → Statistics. Choose the Campaign… What this shows Step 1 of 6: Navigate to Marketing → Emails → Statistics. What this shows Shows where to go for step 1 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". This screenshot accompanies step 1 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". At this point in the walkthrough you navigate to Marketing → Emails → Statistics. Choose the Campaign typeand Click Export. The next step is to choose the Campaign typeand Click Export. Step 1 of 6Image 2 of 7 Where to goNavigate to Marketing → Emails → Statistics. Choose the Campaign typeand Click Export.
    Buttons and menus referenced Marketing → Emails→Statistics.Export.email address(es)CampaignsSettings → Recent Exports
    Next stepChoose the Campaign typeand Click Export.
    All 6 steps in this procedure
    1. Navigate to Marketing → Emails → Statistics. Choose the Campaign typeand Click Export. this image
    2. Choose the Campaign typeand Click Export.
    3. Add the email address(es) where you want to receive the file and proceed.
    4. Check your email inbox for the message containing the download link to the exported CSV file.
    5. All exports include key performance metrics such as deliveries, opens, and clicks.
    6. To access past exports, go to Campaigns → Settings → Recent Exports
  2. Choose the Campaign typeand Click Export.

    Step 2 of 6: Choose the Campaign typeand Click Export What this shows Step 2 of 6: Choose the Campaign typeand Click Export. What this shows Shows what to choose for step 2 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". This screenshot accompanies step 2 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". At this point in the walkthrough you choose the Campaign typeand Click Export. The next step is to add the email address(es) where you want to receive the file and proceed. Step 2 of 6Image 3 of 7 What to chooseChoose the Campaign typeand Click Export.
    Buttons and menus referenced Export.Marketing → Emails→Statistics.email address(es)CampaignsSettings → Recent Exports
    Next stepAdd the email address(es) where you want to receive the file and proceed.
    All 6 steps in this procedure
    1. Navigate to Marketing → Emails → Statistics. Choose the Campaign typeand Click Export.
    2. Choose the Campaign typeand Click Export. this image
    3. Add the email address(es) where you want to receive the file and proceed.
    4. Check your email inbox for the message containing the download link to the exported CSV file.
    5. All exports include key performance metrics such as deliveries, opens, and clicks.
    6. To access past exports, go to Campaigns → Settings → Recent Exports
  3. Add the email address(es) where you want to receive the file and proceed.

    Step 3 of 6: Add the email address(es) where you want to receive the file and proceed What this shows Step 3 of 6: Add the email address(es) where you want to receive the file and proceed. What this shows Shows what this covers for step 3 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". This screenshot accompanies step 3 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". At this point in the walkthrough you add the email address(es) where you want to receive the file and proceed. The next step is to check your email inbox for the message containing the download link to the exported CSV file. Step 3 of 6Image 4 of 7 What this coversAdd the email address(es) where you want to receive the file and proceed.
    Buttons and menus referenced email address(es)Marketing → Emails→Statistics.Export.CampaignsSettings → Recent Exports
    Next stepCheck your email inbox for the message containing the download link to the exported CSV file.
    All 6 steps in this procedure
    1. Navigate to Marketing → Emails → Statistics. Choose the Campaign typeand Click Export.
    2. Choose the Campaign typeand Click Export.
    3. Add the email address(es) where you want to receive the file and proceed. this image
    4. Check your email inbox for the message containing the download link to the exported CSV file.
    5. All exports include key performance metrics such as deliveries, opens, and clicks.
    6. To access past exports, go to Campaigns → Settings → Recent Exports
  4. Check your email inbox for the message containing the download link to the exported CSV file.

    Step 4 of 6: Check your email inbox for the message containing the download link to… What this shows Step 4 of 6: Check your email inbox for the message containing the download link to the exported CSV file. What this shows Shows what this covers for step 4 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". This screenshot accompanies step 4 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". At this point in the walkthrough you check your email inbox for the message containing the download link to the exported CSV file. The next step is to all exports include key performance metrics such as deliveries, opens, and clicks. Step 4 of 6Image 5 of 7 What this coversCheck your email inbox for the message containing the download link to the exported CSV file.
    Buttons and menus referenced Marketing → Emails→Statistics.Export.email address(es)CampaignsSettings → Recent Exports
    Next stepAll exports include key performance metrics such as deliveries, opens, and clicks.
    All 6 steps in this procedure
    1. Navigate to Marketing → Emails → Statistics. Choose the Campaign typeand Click Export.
    2. Choose the Campaign typeand Click Export.
    3. Add the email address(es) where you want to receive the file and proceed.
    4. Check your email inbox for the message containing the download link to the exported CSV file. this image
    5. All exports include key performance metrics such as deliveries, opens, and clicks.
    6. To access past exports, go to Campaigns → Settings → Recent Exports
  5. All exports include key performance metrics such as deliveries, opens, and clicks.
    Step 5 of 6: All exports include key performance metrics such as deliveries, opens… What this shows Step 5 of 6: All exports include key performance metrics such as deliveries, opens, and clicks. What this shows Shows what this covers for step 5 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". This screenshot accompanies step 5 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". At this point in the walkthrough you all exports include key performance metrics such as deliveries, opens, and clicks. The next step is to to access past exports, go to Campaigns → Settings → Recent Exports. Step 5 of 6Image 6 of 7 What this coversAll exports include key performance metrics such as deliveries, opens, and clicks.
    Buttons and menus referenced Marketing → Emails→Statistics.Export.email address(es)CampaignsSettings → Recent Exports
    Next stepTo access past exports, go to Campaigns → Settings → Recent Exports
    All 6 steps in this procedure
    1. Navigate to Marketing → Emails → Statistics. Choose the Campaign typeand Click Export.
    2. Choose the Campaign typeand Click Export.
    3. Add the email address(es) where you want to receive the file and proceed.
    4. Check your email inbox for the message containing the download link to the exported CSV file.
    5. All exports include key performance metrics such as deliveries, opens, and clicks. this image
    6. To access past exports, go to Campaigns → Settings → Recent Exports
  6. To access past exports, go to Campaigns → Settings → Recent Exports

    Step 6 of 6: To access past exports, go to Campaigns → Settings → Recent Exports What this shows Step 6 of 6: To access past exports, go to Campaigns → Settings → Recent Exports What this shows Shows what this covers for step 6 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". This animation accompanies step 6 of 6 in the "How To Setup Export Email Marketing Data" section of "Exporting Email Marketing Data". At this point in the walkthrough you to access past exports, go to Campaigns → Settings → Recent Exports. Step 6 of 6Image 7 of 7 What this coversTo access past exports, go to Campaigns → Settings → Recent Exports
    Buttons and menus referenced Campaigns→Settings → Recent ExportsMarketing → EmailsStatistics.Export.email address(es)
    All 6 steps in this procedure
    1. Navigate to Marketing → Emails → Statistics. Choose the Campaign typeand Click Export.
    2. Choose the Campaign typeand Click Export.
    3. Add the email address(es) where you want to receive the file and proceed.
    4. Check your email inbox for the message containing the download link to the exported CSV file.
    5. All exports include key performance metrics such as deliveries, opens, and clicks.
    6. To access past exports, go to Campaigns → Settings → Recent Exports this image

Frequently Asked Questions

Q: What metrics are included in the export?
A: The export includes key email performance metrics available in Email Statistics, such as deliveries, opens, and clicks.

Q: How do I receive the exported file?
A: GHL Customer Care sends the CSV download link to the email address provided when the export request is created.

Q: How long is the export download link valid?
A: Download links remain valid for 30 days after the export is generated.

Q: Can I export workflow email performance?
A: Yes. Workflow exports provide performance data at the individual email action level within workflows.

Q: Where can I see past exports?
A: Export history is available in Settings → Recent Exports, which shows exports generated within the last 30 days.

Q: Does exporting email data affect campaigns or contacts?
A: No. Exporting data is a reporting action only and does not modify campaigns, workflows, contacts, or statistics.


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