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Attach Files to Email Campaigns in the Email Builder

Learn how to attach files to an email campaign using Email Builder’s Send or Schedule screen, plus tips for deliverability and previews.

2 min read369 words6 explained images
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Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.
On this page
  1. Key Benefits of Adding Attachments to Emails in Email Builder
  2. How to Attach Files
  3. Frequently Asked Questions
  4. Related Articles

Send a complete email package in one go by adding files as email attachments directly from GHL Customer Care’s Email Builder. This article shows where to attach files and how they’re delivered to recipients.

TABLE OF CONTENTS

Key Benefits of Adding Attachments to Emails in Email Builder

  • Simple Workflow: Attach files right before sending or scheduling, without leaving the Email Builder.

  • Fewer Clicks for Recipients: Attachments are available directly from the inbox.

  • Send everything in one message: Deliver your email and supporting documents (PDFs, images, etc.) together.

  • Great for common use cases: Perfect for brochures, proposals, menus, pricing sheets, onboarding docs, and forms.

  • More control over what recipients receive: Ensures everyone gets the exact file version you intended (vs. outdated links).

How to Attach Files

Follow the steps below to locate the Attach Files button and add attachments from Email Builder.

  1. Go to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing).

    Step 1 of 6: Go to Marketing → Emails → Campaigns → + New (or open the email… What this shows Step 1 of 6: Go to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing). What this shows Shows where to go for step 1 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". This screenshot accompanies step 1 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". At this point in the walkthrough you go to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing). The next step is to open the email in the Email Builder and finish designing your email content. Step 1 of 6Image 1 of 6 Where to goGo to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing).
    Buttons and menus referenced Marketing → Emails → Campaigns→ + NewAttach FilesEmail BuilderSend or ScheduleSend NowScheduleBatch ScheduleRSS ScheduleSmart Send
    Next stepOpen the email in the Email Builder and finish designing your email content.
    All 6 steps in this procedure
    1. Go to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing). this image
    2. Open the email in the Email Builder and finish designing your email content.
    3. Click Send or Schedule.
    4. On the Send or Schedule screen, click Attach Files (top of the screen).
    5. Upload/select the file(s) you want to attach.
    6. Confirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send

  2. Open the email in the Email Builder and finish designing your email content.

    Step 2 of 6: Open the email in the Email Builder and finish designing your email… What this shows Step 2 of 6: Open the email in the Email Builder and finish designing your email content. What this shows Shows where to go for step 2 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". This screenshot accompanies step 2 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". At this point in the walkthrough you open the email in the Email Builder and finish designing your email content. The next step is to click Send or Schedule. Step 2 of 6Image 2 of 6 Where to goOpen the email in the Email Builder and finish designing your email content.
    Buttons and menus referenced Email BuilderAttach FilesMarketing → Emails → Campaigns→ + NewSend or ScheduleSend NowScheduleBatch ScheduleRSS ScheduleSmart Send
    Next stepClick Send or Schedule.
    All 6 steps in this procedure
    1. Go to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing).
    2. Open the email in the Email Builder and finish designing your email content. this image
    3. Click Send or Schedule.
    4. On the Send or Schedule screen, click Attach Files (top of the screen).
    5. Upload/select the file(s) you want to attach.
    6. Confirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send

  3. Click Send or Schedule.

    Step 3 of 6: Click Send or Schedule What this shows Step 3 of 6: Click Send or Schedule. What this shows Shows what to click for step 3 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". This screenshot accompanies step 3 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". At this point in the walkthrough you click Send or Schedule. For context, this section explains: Follow the steps below to locate the Attach Files button and add attachments from Email Builder. The next step is to on the Send or Schedule screen, click Attach Files (top of the screen). Step 3 of 6Image 3 of 6 What to clickClick Send or Schedule.
    Buttons and menus referenced Send or ScheduleAttach FilesMarketing → Emails → Campaigns→ + NewEmail BuilderSend NowScheduleBatch ScheduleRSS ScheduleSmart Send
    Next stepOn the Send or Schedule screen, click Attach Files (top of the screen).
    All 6 steps in this procedure
    1. Go to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing).
    2. Open the email in the Email Builder and finish designing your email content.
    3. Click Send or Schedule. this image
    4. On the Send or Schedule screen, click Attach Files (top of the screen).
    5. Upload/select the file(s) you want to attach.
    6. Confirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send

  4. On the Send or Schedule screen, click Attach Files (top of the screen).

    Step 4 of 6: On the Send or Schedule screen, click Attach Files (top of the screen) What this shows Step 4 of 6: On the Send or Schedule screen, click Attach Files (top of the screen). What this shows Shows what to click for step 4 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". This screenshot accompanies step 4 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". At this point in the walkthrough you on the Send or Schedule screen, click Attach Files (top of the screen). The next step is to upload/select the file(s) you want to attach. Step 4 of 6Image 4 of 6 What to clickOn the Send or Schedule screen, click Attach Files (top of the screen).
    Buttons and menus referenced Send or ScheduleAttach FilesMarketing → Emails → Campaigns→ + NewEmail BuilderSend NowScheduleBatch ScheduleRSS ScheduleSmart Send
    Next stepUpload/select the file(s) you want to attach.
    All 6 steps in this procedure
    1. Go to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing).
    2. Open the email in the Email Builder and finish designing your email content.
    3. Click Send or Schedule.
    4. On the Send or Schedule screen, click Attach Files (top of the screen). this image
    5. Upload/select the file(s) you want to attach.
    6. Confirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send

  5. Upload/select the file(s) you want to attach.

    Step 5 of 6: Upload/select the file(s) you want to attach What this shows Step 5 of 6: Upload/select the file(s) you want to attach. What this shows Shows what to choose for step 5 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". This animation accompanies step 5 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". At this point in the walkthrough you upload/select the file(s) you want to attach. The next step is to confirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send. Step 5 of 6Image 5 of 6 What to chooseUpload/select the file(s) you want to attach.
    Buttons and menus referenced Attach FilesMarketing → Emails → Campaigns→ + NewEmail BuilderSend or ScheduleSend NowScheduleBatch ScheduleRSS ScheduleSmart Send
    Next stepConfirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send
    All 6 steps in this procedure
    1. Go to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing).
    2. Open the email in the Email Builder and finish designing your email content.
    3. Click Send or Schedule.
    4. On the Send or Schedule screen, click Attach Files (top of the screen).
    5. Upload/select the file(s) you want to attach. this image
    6. Confirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send

  6. Confirm the attachment(s) are added, then choose one of the delivery options:
    Send Now
    Schedule
    Batch Schedule
    RSS Schedule
    Smart Send

    Step 6 of 6: Confirm the attachment(s) are added, then choose one of the delivery… What this shows Step 6 of 6: Confirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send What this shows Shows what to choose for step 6 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". This screenshot accompanies step 6 of 6 in the "How to Attach Files" section of "Attach Files to Email Campaigns in the Email Builder". At this point in the walkthrough you confirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send. Step 6 of 6Image 6 of 6 What to chooseConfirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send
    Buttons and menus referenced Send NowScheduleBatch ScheduleRSS ScheduleSmart SendAttach FilesMarketing → Emails → Campaigns→ + NewEmail BuilderSend or Schedule
    All 6 steps in this procedure
    1. Go to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing).
    2. Open the email in the Email Builder and finish designing your email content.
    3. Click Send or Schedule.
    4. On the Send or Schedule screen, click Attach Files (top of the screen).
    5. Upload/select the file(s) you want to attach.
    6. Confirm the attachment(s) are added, then choose one of the delivery options: Send Now Schedule Batch Schedule RSS Schedule Smart Send this image
     
Note: Email Builder supports multiple attachments up to 10 MB total.

Frequently Asked Questions

Q: Can I attach multiple files?
Yes, you can attach multiple files as long as you stay within the supported attachment limits for email.

Q: Will attachments affect deliverability?
They can. Large attachments or uncommon file types may increase the likelihood of spam filtering or delivery issues. If deliverability is a priority, consider hosting larger files and including a link instead.

Q: Why don’t I see the attachment in the email body preview?
Attachments don’t display inside the email body. They show as attachments in the recipient’s email client. Use Send test email to confirm the attachment appears correctly in the inbox.

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