Skip to content
Agency View

How to Cancel Your Prospecting Tool Subscription in-app

We’ve introduced a new feature that allows you to cancel your Prospecting Tool subscription directly from the app. Here’s a step-by-step guide to help…

1 min read188 words5 explained images
View as markdownOpen in ClaudeOpen in ChatGPT
Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.
On this page
  1. Steps to Cancel Your Subscription:
  2. What Happens After You Cancel:
  3. Why This Update Matters:

We’ve introduced a new feature that allows you to cancel your Prospecting Tool subscription directly from the app. Here’s a step-by-step guide to help you through the process.

Steps to Cancel Your Subscription:

  1. Go to the Prospecting Tab:

    • Log in to your Agency Account.

    • Navigate to the Prospecting Tab in the left-hand menu.

      Step 2 of 2: Navigate to the Prospecting Tab in the left-hand menu What this shows Step 2 of 2: Navigate to the Prospecting Tab in the left-hand menu. What this shows Shows where to go for step 2 of 2 in the "Steps to Cancel Your Subscription:" section of "How to Cancel Your Prospecting Tool Subscription in-app". This screenshot accompanies step 2 of 2 in the "Steps to Cancel Your Subscription:" section of "How to Cancel Your Prospecting Tool Subscription in-app". At this point in the walkthrough you navigate to the Prospecting Tab in the left-hand menu. This part of the guide covers 3 fields, listed below. Step 2 of 2Image 1 of 5 Where to goNavigate to the Prospecting Tab in the left-hand menu.
      Fields in this part of the guide Access Settings:Unsubscribe:Confirmation:
      Buttons and menus referenced Prospecting TabSettingsUnsubscribe
      All 2 steps in this procedure
      1. Log in to your Agency Account.
      2. Navigate to the Prospecting Tab in the left-hand menu. this image

  2. Access Settings:

    • Once in the Prospecting Tab, click on Settings located in the top-right corner.

      Step 1 of 1: Once in the Prospecting Tab, click on Settings located in the… What this shows Step 1 of 1: Once in the Prospecting Tab, click on Settings located in the top-right corner. What this shows Shows what to click for step 1 of 1 in the "Steps to Cancel Your Subscription:" section of "How to Cancel Your Prospecting Tool Subscription in-app". This screenshot accompanies step 1 of 1 in the "Steps to Cancel Your Subscription:" section of "How to Cancel Your Prospecting Tool Subscription in-app". At this point in the walkthrough you once in the Prospecting Tab, click on Settings located in the top-right corner. This part of the guide covers 3 fields, listed below. Step 1 of 1Image 2 of 5 What to clickOnce in the Prospecting Tab, click on Settings located in the top-right corner.
      Fields in this part of the guide Access Settings:Unsubscribe:Confirmation:
      Buttons and menus referenced SettingsProspecting TabUnsubscribe

  3. Unsubscribe:

    • In the Settings menu, click the Unsubscribe button.

    • Follow the quick 3-step cancellation flow to confirm your cancellation.

      Step 2 of 2: Follow the quick 3-step cancellation flow to confirm your cancellation What this shows Step 2 of 2: Follow the quick 3-step cancellation flow to confirm your cancellation. What this shows Shows how to confirm for step 2 of 2 in the "Steps to Cancel Your Subscription:" section of "How to Cancel Your Prospecting Tool Subscription in-app". This screenshot accompanies step 2 of 2 in the "Steps to Cancel Your Subscription:" section of "How to Cancel Your Prospecting Tool Subscription in-app". At this point in the walkthrough you follow the quick 3-step cancellation flow to confirm your cancellation. This part of the guide covers 3 fields, listed below. Step 2 of 2Image 3 of 5 How to confirmFollow the quick 3-step cancellation flow to confirm your cancellation.
      Fields in this part of the guide Access Settings:Unsubscribe:Confirmation:
      Buttons and menus referenced Prospecting TabSettingsUnsubscribe
      All 2 steps in this procedure
      1. In the Settings menu, click the Unsubscribe button.
      2. Follow the quick 3-step cancellation flow to confirm your cancellation. this image
      Step 2 of 2: Follow the quick 3-step cancellation flow to confirm your cancellation What this shows Step 2 of 2: Follow the quick 3-step cancellation flow to confirm your cancellation. What this shows Shows how to confirm for step 2 of 2 in the "Steps to Cancel Your Subscription:" section of "How to Cancel Your Prospecting Tool Subscription in-app". This screenshot accompanies step 2 of 2 in the "Steps to Cancel Your Subscription:" section of "How to Cancel Your Prospecting Tool Subscription in-app". At this point in the walkthrough you follow the quick 3-step cancellation flow to confirm your cancellation. This part of the guide covers 3 fields, listed below. Step 2 of 2Image 4 of 5 How to confirmFollow the quick 3-step cancellation flow to confirm your cancellation.
      Fields in this part of the guide Access Settings:Unsubscribe:Confirmation:
      Buttons and menus referenced Prospecting TabSettingsUnsubscribe
      All 2 steps in this procedure
      1. In the Settings menu, click the Unsubscribe button.
      2. Follow the quick 3-step cancellation flow to confirm your cancellation. this image

      Step 2 of 2: Follow the quick 3-step cancellation flow to confirm your cancellation What this shows Step 2 of 2: Follow the quick 3-step cancellation flow to confirm your cancellation. What this shows Shows how to confirm for step 2 of 2 in the "Steps to Cancel Your Subscription:" section of "How to Cancel Your Prospecting Tool Subscription in-app". This screenshot accompanies step 2 of 2 in the "Steps to Cancel Your Subscription:" section of "How to Cancel Your Prospecting Tool Subscription in-app". At this point in the walkthrough you follow the quick 3-step cancellation flow to confirm your cancellation. This part of the guide covers 3 fields, listed below. Step 2 of 2Image 5 of 5 How to confirmFollow the quick 3-step cancellation flow to confirm your cancellation.
      Fields in this part of the guide Access Settings:Unsubscribe:Confirmation:
      Buttons and menus referenced Prospecting TabSettingsUnsubscribe
      All 2 steps in this procedure
      1. In the Settings menu, click the Unsubscribe button.
      2. Follow the quick 3-step cancellation flow to confirm your cancellation. this image

  4. Confirmation:

    • After completing the steps, you’ll see a confirmation message indicating that your subscription has been canceled successfully.

What Happens After You Cancel:

  • Your access to the Premium Prospecting Tool will be removed immediately

  • However, All saved data and reports will remain accessible.

  • You can continue to generate free reports.

Why This Update Matters:

  • Convenience: Cancel your subscription directly within the app without needing to contact support.

  • Transparency: Get clear information about the cancellation terms and data retention policies.

  • Control: Manage your subscription easily and efficiently.

For any additional assistance, please reach out to our support team. We’re here to help!

Was this guide helpful?

Related guides

How to Enable Support Access for Your GHL Customer Care Account1 min read · 2 imagesSkills Platform for AI Agents9 min read · 4 imagesNew MCP connectors10 min read · 3 imagesAgency Launchpad4 min read · 4 images