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You can now discover and install marketplace apps directly from inside the Workflow Builder—no need to navigate to the marketplace separately. This streamlined process makes it faster and easier to enhance your workflows with powerful third-party and GHL Customer Care-built integrations.
Inside the Workflow Builder, you’ll see a “Discover” button located within the action panel. Clicking this opens a full list of available marketplace apps without ever leaving your workflow. This integrated view brings convenience and clarity to app discovery.
Accessing the App Directory in Workflows (image 1 of 6)What this shows Inside the Workflow Builder, you’ll see a “Discover” button located within the action panel.What this showsIllustrates the "Accessing the App Directory in Workflows" section of "Installing Marketplace Apps Directly from the Workflow Builder".This screenshot appears in the "Accessing the App Directory in Workflows" section of "Installing Marketplace Apps Directly from the Workflow Builder". The text alongside this image reads: Inside the Workflow Builder, you’ll see a “Discover” button located within the action panel. Clicking this opens a full list of available marketplace apps without ever leaving your workflow. This integrated view brings convenience and clarity to app discovery. Immediately after, the guide continues: To help you find the right app quickly, the in-workflow app directory supports categorized browsing. You can explore apps by.Image 1 of 6What this coversInside the Workflow Builder, you’ll see a “Discover” button located within the action panel. Clicking this opens a full list of available marketplace apps without ever leaving your workflow. This integrated view brings convenience and clarity to app discovery.Next stepTo help you find the right app quickly, the in-workflow app directory supports categorized browsing. You can explore apps by:
Browsing and Filtering Apps
To help you find the right app quickly, the in-workflow app directory supports categorized browsing. You can explore apps by:
•Top Installed – Most frequently added by users.
•Top Free – Popular apps available at no cost.
•Top Paid – Best-selling premium integrations.
•Newly Added – Recently published or updated apps.
This categorization gives you a clear overview of what’s trending or newly available.
Browsing and Filtering Apps (image 2 of 6)What this shows This categorization gives you a clear overview of what’s trending or newly available.What this showsIllustrates the "Browsing and Filtering Apps" section of "Installing Marketplace Apps Directly from the Workflow Builder".This screenshot appears in the "Browsing and Filtering Apps" section of "Installing Marketplace Apps Directly from the Workflow Builder". The text alongside this image reads: This categorization gives you a clear overview of what’s trending or newly available. Immediately after, the guide continues: Need something specific? Use the Global Search Bar to find.Image 2 of 6What this coversThis categorization gives you a clear overview of what’s trending or newly available.Next stepNeed something specific? Use the Global Search Bar to find:
Using the Global Search Bar
Need something specific? Use the Global Search Bar to find:
•GHL Customer Care-built workflow actions
•Marketplace app actions
•Workflow triggers from both built-in and marketplace sources
This universal search ensures you’re not toggling between tabs to locate what you need.
Using the Global Search Bar (image 3 of 6)What this shows This universal search ensures you’re not toggling between tabs to locate what you need.What this showsIllustrates the "Using the Global Search Bar" section of "Installing Marketplace Apps Directly from the Workflow Builder".This screenshot appears in the "Using the Global Search Bar" section of "Installing Marketplace Apps Directly from the Workflow Builder". The text alongside this image reads: This universal search ensures you’re not toggling between tabs to locate what you need. Immediately after, the guide continues: Once you’ve found an app, click on it to view detailed information including.Image 3 of 6What this coversThis universal search ensures you’re not toggling between tabs to locate what you need.Next stepOnce you’ve found an app, click on it to view detailed information including:
Viewing App Details and Installing Apps
Once you’ve found an app, click on it to view detailed information including:
•Overview of what the app does
•Available actions and triggers
•Pricing (if applicable)
•Reviews and ratings
You’ll also see a prominent Install button that lets you add the app to your account instantly. After installation, the app’s actions and triggers will appear in your “All Actions” panel in the workflow builder, just like built-in steps.
Viewing App Details and Installing Apps (image 4 of 6)What this shows You’ll also see a prominent Install button that lets you add the app to your account instantly.What this showsIllustrates the "Viewing App Details and Installing Apps" section of "Installing Marketplace Apps Directly from the Workflow Builder".This screenshot appears in the "Viewing App Details and Installing Apps" section of "Installing Marketplace Apps Directly from the Workflow Builder". The text alongside this image reads: You’ll also see a prominent Install button that lets you add the app to your account instantly. After installation, the app’s actions and triggers will appear in your “All Actions” panel in the workflow builder, just like built-in steps. Immediately after, the guide continues: If you’ve already installed an app and new actions have since been added by the developer, you’ll see an Update tag next to the app in the Discover panel. This helps you stay informed about new capabilities that you can start using right….Image 4 of 6What this coversYou’ll also see a prominent Install button that lets you add the app to your account instantly. After installation, the app’s actions and triggers will appear in your “All Actions” panel in the workflow builder, just like built-in steps.Next stepIf you’ve already installed an app and new actions have since been added by the developer, you’ll see an Update tag next to the app in the Discover panel. This helps you stay informed about new capabilities that you can start using right away without needing to reinstall the app.Viewing App Details and Installing Apps (image 5 of 6)What this shows You’ll also see a prominent Install button that lets you add the app to your account instantly.What this showsIllustrates the "Viewing App Details and Installing Apps" section of "Installing Marketplace Apps Directly from the Workflow Builder".This screenshot appears in the "Viewing App Details and Installing Apps" section of "Installing Marketplace Apps Directly from the Workflow Builder". The text alongside this image reads: You’ll also see a prominent Install button that lets you add the app to your account instantly. After installation, the app’s actions and triggers will appear in your “All Actions” panel in the workflow builder, just like built-in steps. Immediately after, the guide continues: If you’ve already installed an app and new actions have since been added by the developer, you’ll see an Update tag next to the app in the Discover panel. This helps you stay informed about new capabilities that you can start using right….Image 5 of 6What this coversYou’ll also see a prominent Install button that lets you add the app to your account instantly. After installation, the app’s actions and triggers will appear in your “All Actions” panel in the workflow builder, just like built-in steps.Next stepIf you’ve already installed an app and new actions have since been added by the developer, you’ll see an Update tag next to the app in the Discover panel. This helps you stay informed about new capabilities that you can start using right away without needing to reinstall the app.
Identifying App Updates
If you’ve already installed an app and new actions have since been added by the developer, you’ll see an Update tag next to the app in the Discover panel. This helps you stay informed about new capabilities that you can start using right away without needing to reinstall the app.
Identifying App Updates (image 6 of 6)What this shows If you’ve already installed an app and new actions have since been added by the developer, you’ll see an Update tag next to the app in the…What this showsIllustrates the "Identifying App Updates" section of "Installing Marketplace Apps Directly from the Workflow Builder".This screenshot appears in the "Identifying App Updates" section of "Installing Marketplace Apps Directly from the Workflow Builder". The text alongside this image reads: If you’ve already installed an app and new actions have since been added by the developer, you’ll see an Update tag next to the app in the Discover panel. This helps you stay informed about new capabilities that you can start using right away without needing to reinstall the app. Immediately after, the guide continues: Q: Do I need to leave the workflow builder to install a new app?Image 6 of 6What this coversIf you’ve already installed an app and new actions have since been added by the developer, you’ll see an Update tag next to the app in the Discover panel. This helps you stay informed about new capabilities that you can start using right away without needing to reinstall the app.Next stepQ: Do I need to leave the workflow builder to install a new app?
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FAQ
Q: Do I need to leave the workflow builder to install a new app?
No. You can now browse, install, and explore app options directly within the workflow builder using the Discover button.
Q: Where do I find actions for apps I’ve already installed?
All installed app actions are accessible under the “All Actions” section in the workflow builder.
Q: What does the Update tag mean next to an app?
It indicates that the app has new actions or triggers that were not available when you originally installed it.
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By bringing the app marketplace directly into workflows, managing your integrations is easier and more seamless than ever. Use the Discover feature to keep your automations powerful, up-to-date, and connected with the tools you use most.
