# Trigger - Note Added -> Workflow Trigger - Note Added > TABLE OF CONTENTS Overview Trigger Name Trigger Description How to Configure Example Overview The "Note Added" trigger is used to initiate specific… - Source: https://docs.ghlcustomercare.com/docs/workflows/notes-workflow-triggers/trigger-note-added-workflow-trigger-note-added - Section: Workflows / Notes Workflow Triggers - Reading time: 1 min - Images: 2, each explained below --- **TABLE OF CONTENTS** - [Overview](#overview) - [Trigger Name](#trigger-name) - [Trigger Description](#trigger-description) - [How to Configure](#how-to-configure) - [Example](#example-haircut-note-notification) ## Overview The "Note Added" trigger is used to initiate specific actions within a workflow whenever a note is added to a contact’s record. ## Trigger Name Note Added ## Trigger Description This trigger can be used to automate a variety of tasks, such as sending internal notifications, updating contact information, or triggering subsequent actions in your automation processes. ## How to Configure ![How to Configure (image 1 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155031735352/original/3DZrIODcvvb3FnjC51E91xPf76V7HM_h0w.png) **How to Configure (image 1 of 2)** This screenshot appears in the "How to Configure" section of "Trigger - Note Added -> Workflow Trigger - Note Added". The text alongside this image reads: This trigger can be used to automate a variety of tasks, such as sending internal notifications, updating contact information, or triggering subsequent actions in your automation processes. Immediately after, the guide continues: Value Description Mandatory Choose a Workflow Trigger Select "Note Added" from the dropdown. Yes Workflow Trigger Name Enter a name for your trigger, e.g., " Note Added " Yes Filters Specify conditions to narrow down the trigger, such as…. - What this covers: This trigger can be used to automate a variety of tasks, such as sending internal notifications, updating contact information, or triggering subsequent actions in your automation processes. - Controls: Step-by-Step Guide - Next: Value Description Mandatory Choose a Workflow Trigger Select "Note Added" from the dropdown. Yes Workflow Trigger Name Enter a name for your trigger, e.g., " Note Added " Yes Filters Specify conditions to narrow down the trigger, such as Has Tag/ Doesn't Have tag No Full procedure: 1. Navigate to Workflow Triggers 2. Choose a Workflow Trigger: Select "Note Added" from the list of available triggers. 3. Name Your Trigger: Enter a descriptive name for the trigger, such as "Note Added." 4. Set Up Filters (Optional): Add filters to specify which filters it should trigger the workflow. For example, you can filter by standard fields such as Has tag/ Doesn't have tag or custom fields if present.

Value	Description	Mandatory
Choose a Workflow Trigger	Select "Note Added" from the dropdown.	Yes
Workflow Trigger Name	Enter a name for your trigger, e.g., "Note Added"	Yes
Filters	Specify conditions to narrow down the trigger, such as Has Tag/ Doesn't Have tag	No

**Step-by-Step Guide** - Navigate to Workflow Triggers - Choose a Workflow Trigger: Select "Note Added" from the list of available triggers. - Name Your Trigger: Enter a descriptive name for the trigger, such as "Note Added." - Set Up Filters (Optional): Add filters to specify which filters it should trigger the workflow. For example, you can filter by standard fields such as Has tag/ Doesn't have tag or custom fields if present. ## Example : Haircut Note Notification **Scenario:** A Saloon wants to ensure that any note labeled "Haircut" triggers an immediate internal notification to the saloon manager. #### **Trigger Setup:** - **Trigger:** Note Added - **Name:** Haircut Note Alert - **Filter:** Note contains the tag "Haircut" #### **Workflow Actions:** 1. **Notification:** Send an internal notification to the saloon manager with the content of the note. 2. **Task Creation:** Automatically create a task for the saloon manager to review the note. **Outcome:** This automation ensures that any note mark ![Workflow Actions: (image 2 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155031736934/original/bKUxyiduXUe2DVglxJlbSFVAoBDXO8blGA.png) **Workflow Actions: (image 2 of 2)** This screenshot appears in the "Workflow Actions:" section of "Trigger - Note Added -> Workflow Trigger - Note Added". The text alongside this image reads: Outcome: This automation ensures that any note mark. - What this covers: Outcome: This automation ensures that any note mark Full procedure: 1. Notification: Send an internal notification to the saloon manager with the content of the note. 2. Task Creation: Automatically create a task for the saloon manager to review the note. ed as "Haircut" is immediately flagged for the saloon manager’s attention, enabling prompt action and improving response times for critical issues. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com