# Using the Workflow Switcher in GHL Customer Care

> Switch between workflows faster in GHL Customer Care using the Workflow Switcher. Learn how to search, manage, and navigate workflows in one panel

- Source: https://docs.ghlcustomercare.com/docs/workflows/getting-started-w-workflows/using-the-workflow-switcher-in-ghl-customer-care
- Section: Workflows / Getting Started w/ Workflows
- Reading time: 2 min
- Images: 2, each explained below

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The Workflow Switcher allows you to quickly navigate between workflows without leaving the builder.

You can search, open, create, duplicate, and delete workflows directly from the switcher panel, helping you stay focused while managing automations.

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**TABLE OF CONTENTS**

-   [What’s New](#whats-new)
-   [How to Open the Workflow Switcher](#how-to-open-the-workflow-switcher)
-   [Workflow Switcher Interface](#workflow-switcher-interface)
-   [How to Switch Between Workflows](#how-to-switch-between-workflows)
-   [Manage Workflows from the Switcher](#manage-workflows-from-the-switcher)
-   [Navigation Improvements](#navigation-improvements)
-   [Keyboard Shortcut](#keyboard-shortcut)
-   [Frequently Asked Questions](#frequently-asked-questions)
-   [Related Articles](#related-articles)

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## **What’s New**

The Workflow Switcher now includes:

-   Same-tab workflow switching to reduce tab clutter
    
-   Faster loading and smoother navigation
    
-   Infinite scroll to browse all workflows
    
-   In-panel actions to create, duplicate, and delete workflows
    
-   Availability in both Advanced and Standard Workflow Builders
    

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## **How to Open the Workflow Switcher**

1.  Go to **Automations → Workflows**
    
2.  Open any workflow
    
3.  Click the **Workflow Switcher** in the left sidebar
    
    -   Or press **Shift + W**
        

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## **Workflow Switcher Interface**

Below is an overview of the Workflow Switcher inside the builder:

![Workflow Switcher Interface (image 1 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069958894/original/qaDgc6c3vn8EArVM0dKvDj-HRgSxQVSdeg.png)

**Workflow Switcher Interface (image 1 of 2)**

This screenshot appears in the "Workflow Switcher Interface" section of "Using the Workflow Switcher in GHL Customer Care". The text alongside this image reads: Below is an overview of the Workflow Switcher inside the builder. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: Search for workflows View recent workflows Switch between workflows without leaving the builder.
- What this covers: Below is an overview of the Workflow Switcher inside the builder:
- Fields: View recent workflows, Duplicate an existing workflow
- Next: Search for workflows View recent workflows Switch between workflows without leaving the builder

Full procedure:

1. Search for workflows
2. View recent workflows
3. Switch between workflows without leaving the builder

This panel allows you to:

-   Search for workflows
    
-   View recent workflows
    
-   Switch between workflows without leaving the builder
    

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![Workflow Switcher Interface (image 2 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069958895/original/0C3NaluEZ3A6kDlYi5XWCHfRkGf3-NWkyw.png)

**Workflow Switcher Interface (image 2 of 2)**

This screenshot appears in the "Workflow Switcher Interface" section of "Using the Workflow Switcher in GHL Customer Care". The text alongside this image reads: Search for workflows View recent workflows Switch between workflows without leaving the builder. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: Create a new workflow Duplicate an existing workflow Open a workflow in a new tab Delete workflows.
- What this covers: Search for workflows View recent workflows Switch between workflows without leaving the builder
- Fields: View recent workflows, Duplicate an existing workflow
- Next: Create a new workflow Duplicate an existing workflow Open a workflow in a new tab Delete workflows

Full procedure:

1. Search for workflows
2. View recent workflows
3. Switch between workflows without leaving the builder

From this panel, you can:

-   Create a new workflow
    
-   Duplicate an existing workflow
    
-   Open a workflow in a new tab
    
-   Delete workflows
    

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## **How to Switch Between Workflows**

1.  Open the Workflow Switcher
    
2.  Use the search bar or scroll to find a workflow
    
3.  Click the workflow name
    

The selected workflow will open in the same tab.

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## **Manage Workflows from the Switcher**

Inside the switcher, you can:

-   Create a new workflow using the **\+ icon**
    
-   Duplicate workflows from the options menu
    
-   Delete workflows you no longer need
    

These actions are available directly within the panel, so you don’t need to leave the builder.

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## **Navigation Improvements**

-   **Same-tab switching** keeps your workspace focused
    
-   **Infinite scroll** allows browsing large workflow lists without pagination
    
-   **Improved performance** speeds up loading and switching between workflows
    

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## **Keyboard Shortcut**

Press **Shift + W** to open or close the Workflow Switcher.

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## **Frequently Asked Questions**

**Can I open a workflow in a new tab?**

Yes. Use the options menu or right-click a workflow and select **Open in new tab**.

**Will I lose unsaved changes when switching workflows?**

No. You will be prompted to save or discard changes before switching.

**Is the Workflow Switcher available in all builders?**

Yes. It is available in both Advanced and Standard Workflow Builders.

**Is there a limit to how many workflows I can view?**

No. Infinite scroll allows you to browse all workflows without pagination.

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## **Related Articles**

-   [Getting Started with Workflows](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/getting-started-with-workflows)
    
-   [Keyboard Shortcuts in Workflow Builder](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/keyboard-shortcuts-in-workflow-builder)

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com