# Basecamp Actions & Triggers in Workflows > Automate Basecamp with GHL Customer Care. Use instant triggers and premium actions to create projects, to‑do lists, tasks, and documents—plus setup, tips, and FAQs. - Source: https://docs.ghlcustomercare.com/docs/workflows/getting-started-w-workflows/basecamp-actions-triggers-in-workflows - Section: Workflows / Getting Started w/ Workflows - Reading time: 5 min - Images: 10, each explained below --- Connect Basecamp to GHL Customer Care to automate project setup, tasks, and team communication in real time. This guide mirrors the Typeform article’s structure and covers instant Basecamp → GHL Customer Care triggers, all available Basecamp actions you can run from a workflow, and step‑by‑step setup. You’ll also find mapping tips, billing notes, and related resources so your team can launch confidently. --- **TABLE OF CONTENTS** - [What is the Basecamp Integration in Workflows?](#what-is-the-basecamp-integration-in-workflows) - [Key Benefits of the Basecamp Integration](#key-benefits-of-the-basecamp-integration) - [Triggers & Actions](#triggers-and-actions) - [How To Set Up the Basecamp Integration](#how-to-set-up-the-basecamp-integration) - [Build your first flow](#build-your-first-flow) - [Use Cases](#use-cases) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- # **What is the Basecamp Integration in Workflows?** GHL Customer Care’s native Basecamp integration lets you react to Basecamp activity instantly and perform Basecamp tasks directly from a workflow. Use Basecamp triggers (like **New To‑do** or **New Message Posted**) to enroll records the moment activity happens, and add Basecamp actions (like **Create Project**, **Create/Update To‑do**, **Create Message**, **Create Document**) to streamline onboarding, task tracking, and client delivery. --- ## **Key Benefits of the Basecamp Integration** - **Faster handoffs:** Automatically create projects, to‑do lists, and tasks when deals move to delivery. - **Instant triggers:** Webhook‑based triggers fire immediately—no polling delays. - **Fewer duplicates:** “Find” actions (Project/List/To‑do/Person/Document) let you search first, then create only when needed. - **Flexible plans:** Works with Basecamp’s free and paid plans (feature availability depends on your Basecamp plan). - **Predictable costs:** Basecamp triggers/actions are premium and billed per execution under Workflow Pro tiers; agencies can optionally rebill. --- ## **Triggers & Actions** **Triggers (Basecamp → GHL Customer Care)** These events enroll records into a workflow the moment they occur in Basecamp. | Trigger | Fires when | | --- | --- | | New To‑do | A new to‑do is created in Basecamp. | | New Comment Added | A comment is added to a to‑do or message. | | New Document | A new document is created. | | New Activity | New activity occurs in a Basecamp project (project‑level event). | | New Message Posted | A new message is posted in a project. | | New To‑do List | A new to‑do list is created. | **Actions (GHL Customer Care → Basecamp)** Run these steps in workflows to create, update, or look up items inside Basecamp. | Action | Purpose / Example uses | | --- | --- | | Create Project | Create a new project (blank or from a template, where supported). | | Create To‑do List | Create a list inside a specific project. | | Create To‑do | Add a task to a selected to‑do list (title, due date, assignee, etc.). | | Update To‑do | Modify an existing task’s fields (title, due date, assignee, status). | | Create Message | Post to a project’s message board. | | Create Campfire Message | Send a chat message to a project's Campfire room. | | Create Document | Create a text note or file entry in a project. | | Add Person to Project | Add a team member or client to a project. | | Find Project | Locate an existing project to reference later steps and prevent duplicates. | | Find To‑do List | Locate an existing to‑do list for downstream mapping. | | Find To‑do | Locate a to‑do by name/ID so you can update it reliably. | | Find Document | Locate an existing document to link/update. | | Find Person | Locate a Basecamp user/client to add/assign. | --- ## **How To Set Up the Basecamp Integration** **Connect Basecamp (two paths)** 1. **From a Trigger/Action step** - In Workflows → open or create a workflow. - Click **\+ Add Trigger** (or **\+ Add Action**) and search **Basecamp**. - Choose a Basecamp trigger or action, then click **Connect Now**. - Sign in to Basecamp and authorize GHL Customer Care. ![Step 4 of 4: Sign in to Basecamp and authorize GHL Customer Care](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155057547751/original/AKqrLWY6rg1u7SlikflT-Nt_JAIUoCxYCw.png) **Step 4 of 4: Sign in to Basecamp and authorize GHL Customer Care** This screenshot accompanies step 4 of 4 in the "How To Set Up the Basecamp Integration" section of "Basecamp Actions & Triggers in Workflows". At this point in the walkthrough you sign in to Basecamp and authorize GHL Customer Care. This part of the guide covers 2 fields, listed below. - What this covers: Sign in to Basecamp and authorize GHL Customer Care. - Fields: From a Trigger/Action step, From Settings → Integrations - Controls: Connect Basecamp (two paths), From a Trigger/Action step, + Add Trigger, + Add Action, Basecamp, Connect Now, From Settings → Integrations, Settings → Integrations, per sub‑account (location) Full procedure: 1. In Workflows → open or create a workflow. 2. Click + Add Trigger (or + Add Action) and search Basecamp. 3. Choose a Basecamp trigger or action, then click Connect Now. 4. Sign in to Basecamp and authorize GHL Customer Care. <- this image 2. **From Settings → Integrations** - Go to **Settings → Integrations**, locate **Basecamp**, and complete the OAuth connection. - **Note:** Connections are **per sub‑account (location)**. Install/bulk install does not auto‑connect every location—authorize in each sub‑account that needs Basecamp. ![Step 2 of 2: Note: Connections are per sub‑account (location). Install/bulk install…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155057547803/original/NhDc-5xITyJcKXF0SHxBvSrZOaONnWEk9A.png) **Step 2 of 2: Note: Connections are per sub‑account (location). Install/bulk install…** This screenshot accompanies step 2 of 2 in the "How To Set Up the Basecamp Integration" section of "Basecamp Actions & Triggers in Workflows". At this point in the walkthrough you note: Connections are per sub‑account (location). Install/bulk install does not auto‑connect every location—authorize in each sub‑account that needs Basecamp. This part of the guide covers 2 fields, listed below. - What this covers: Note: Connections are per sub‑account (location). Install/bulk install does not auto‑connect every location—authorize in each sub‑account that needs Basecamp. - Fields: From a Trigger/Action step, From Settings → Integrations - Controls: per sub‑account (location), Connect Basecamp (two paths), From a Trigger/Action step, + Add Trigger, + Add Action, Basecamp, Connect Now, From Settings → Integrations, Settings → Integrations Full procedure: 1. Go to Settings → Integrations, locate Basecamp, and complete the OAuth connection. 2. Note: Connections are per sub‑account (location). Install/bulk install does not auto‑connect every location—authorize in each sub‑account that needs Basecamp. <- this image ## **Build your first flow** 1. From the desired sub‑account, go to **Automations → Workflows** and click **Create Workflow** (or open an existing one). ![Step 1 of 5: From the desired sub‑account, go to Automations → Workflows and click…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155057547881/original/D3_V9Kb0d_yu1u3zNKHrPOONI0QlsZmLkA.png) **Step 1 of 5: From the desired sub‑account, go to Automations → Workflows and click…** This screenshot accompanies step 1 of 5 in the "Build your first flow" section of "Basecamp Actions & Triggers in Workflows". At this point in the walkthrough you from the desired sub‑account, go to Automations → Workflows and click Create Workflow (or open an existing one). The next step is to add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). - What to click: From the desired sub‑account, go to Automations → Workflows and click Create Workflow (or open an existing one). - Controls: Automations → Workflows, Create Workflow, Trigger, Actions, Notify User, Send Email, Update Opportunity, Publish, Execution Logs - Next: Add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). Full procedure: 1. From the desired sub‑account, go to Automations → Workflows and click Create Workflow (or open an existing one). <- this image 2. Add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). 3. Add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). 4. Add internal follow‑ups (e.g., Notify User, Send Email, Update Opportunity). 5. Publish and perform a one‑time event (e.g., create a to‑do in Basecamp) to verify entries appear in Execution Logs. 2. Add a Basecamp **Trigger** (e.g., _New To‑do_) and select the target project or scope (as required). ![Step 2 of 5: Add a Basecamp Trigger (e.g., New To‑do) and select the target project…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155057547912/original/zmOYumtJrnMy6nY80amqxGDtmUCiTS6OjQ.png) **Step 2 of 5: Add a Basecamp Trigger (e.g., New To‑do) and select the target project…** This screenshot accompanies step 2 of 5 in the "Build your first flow" section of "Basecamp Actions & Triggers in Workflows". At this point in the walkthrough you add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). The next step is to add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). - What to choose: Add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). - Controls: Trigger, Automations → Workflows, Create Workflow, Actions, Notify User, Send Email, Update Opportunity, Publish, Execution Logs - Next: Add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). Full procedure: 1. From the desired sub‑account, go to Automations → Workflows and click Create Workflow (or open an existing one). 2. Add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). <- this image 3. Add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). 4. Add internal follow‑ups (e.g., Notify User, Send Email, Update Opportunity). 5. Publish and perform a one‑time event (e.g., create a to‑do in Basecamp) to verify entries appear in Execution Logs. ![Step 2 of 5: Add a Basecamp Trigger (e.g., New To‑do) and select the target project…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155057547940/original/TZdRZVxmPaEZdylzZhxTZvUdZwJU27qcqw.png) **Step 2 of 5: Add a Basecamp Trigger (e.g., New To‑do) and select the target project…** This screenshot accompanies step 2 of 5 in the "Build your first flow" section of "Basecamp Actions & Triggers in Workflows". At this point in the walkthrough you add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). The next step is to add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). - What to choose: Add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). - Controls: Trigger, Automations → Workflows, Create Workflow, Actions, Notify User, Send Email, Update Opportunity, Publish, Execution Logs - Next: Add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). Full procedure: 1. From the desired sub‑account, go to Automations → Workflows and click Create Workflow (or open an existing one). 2. Add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). <- this image 3. Add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). 4. Add internal follow‑ups (e.g., Notify User, Send Email, Update Opportunity). 5. Publish and perform a one‑time event (e.g., create a to‑do in Basecamp) to verify entries appear in Execution Logs. 3. Add Basecamp **Actions** (e.g., _Find Project_ → _If Not Found_ → _Create Project_, then _Create To‑do List_ → _Create To‑do_). ![Step 3 of 5: Add Basecamp Actions (e.g., Find Project → If Not Found → Create…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155057547984/original/y85Xxu12til6jE1PM0hm2QdHZc_DL209oA.png) **Step 3 of 5: Add Basecamp Actions (e.g., Find Project → If Not Found → Create…** This screenshot accompanies step 3 of 5 in the "Build your first flow" section of "Basecamp Actions & Triggers in Workflows". At this point in the walkthrough you add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). The next step is to add internal follow‑ups (e.g., Notify User, Send Email, Update Opportunity). - What this covers: Add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). - Controls: Actions, Automations → Workflows, Create Workflow, Trigger, Notify User, Send Email, Update Opportunity, Publish, Execution Logs - Next: Add internal follow‑ups (e.g., Notify User, Send Email, Update Opportunity). Full procedure: 1. From the desired sub‑account, go to Automations → Workflows and click Create Workflow (or open an existing one). 2. Add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). 3. Add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). <- this image 4. Add internal follow‑ups (e.g., Notify User, Send Email, Update Opportunity). 5. Publish and perform a one‑time event (e.g., create a to‑do in Basecamp) to verify entries appear in Execution Logs. ![Step 3 of 5: Add Basecamp Actions (e.g., Find Project → If Not Found → Create…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155057548033/original/XPK2FXPjR53TxzHSb_1x8UaBWKitWcxQGg.png) **Step 3 of 5: Add Basecamp Actions (e.g., Find Project → If Not Found → Create…** This screenshot accompanies step 3 of 5 in the "Build your first flow" section of "Basecamp Actions & Triggers in Workflows". At this point in the walkthrough you add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). The next step is to add internal follow‑ups (e.g., Notify User, Send Email, Update Opportunity). - What this covers: Add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). - Controls: Actions, Automations → Workflows, Create Workflow, Trigger, Notify User, Send Email, Update Opportunity, Publish, Execution Logs - Next: Add internal follow‑ups (e.g., Notify User, Send Email, Update Opportunity). Full procedure: 1. From the desired sub‑account, go to Automations → Workflows and click Create Workflow (or open an existing one). 2. Add a Basecamp Trigger (e.g., New To‑do) and select the target project or scope (as required). 3. Add Basecamp Actions (e.g., Find Project → If Not Found → Create Project, then Create To‑do List → Create To‑do). <- this image 4. Add internal follow‑ups (e.g., Notify User, Send Email, Update Opportunity). 5. Publish and perform a one‑time event (e.g., create a to‑do in Basecamp) to verify entries appear in Execution Logs. 4. Add internal follow‑ups (e.g., **Notify User**, **Send Email**, **Update Opportunity**). 5. **Publish** and perform a one‑time event (e.g., create a to‑do in Basecamp) to verify entries appear in **Execution Logs**. --- ## **Use Cases** ### **Use Case 1: Create To‑do + Project Document from a GHL Customer Care Form** - **Goal:** Turn a submitted intake form into actionable Basecamp work and documentation. - **Workflow Setup:** - Trigger: **Form Submitted** - Filter: Form Name = “Project Intake Form” - Actions: **Create To‑do** (Basecamp), **Create Document** (Basecamp), **Notify User** - **Example:** A client submits the “Project Intake” form. A task appears in Basecamp (“Create workspace for Client X”), a document is created with the form answers, and your team is notified to kick off. ![Step 3 of 3: Example: A client submits the “Project Intake” form. A task appears in…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155057548792/original/37eojZUOd_6M3GRscwD3gYAcV3Thi1fFmw.png) **Step 3 of 3: Example: A client submits the “Project Intake” form. A task appears in…** This screenshot accompanies step 3 of 3 in the "Use Case 1: Create To‑do + Project Document from a GHL Customer Care Form" section of "Basecamp Actions & Triggers in Workflows". At this point in the walkthrough you example: A client submits the “Project Intake” form. A task appears in Basecamp (“Create workspace for Client X”), a document is created with the form answers, and your team is notified to kick off. This part of the guide covers 3 fields, listed below. - What this covers: Example: A client submits the “Project Intake” form. A task appears in Basecamp (“Create workspace for Client X”), a document is created with the form answers, and your team is notified to kick off. - Fields: Workflow Setup:, Trigger: Form Submitted, Filter: Form Name = “Project Intake Form” - Controls: Form Submitted, Create To‑do, Create Document, Notify User Full procedure: 1. Goal: Turn a submitted intake form into actionable Basecamp work and documentation. 2. Workflow Setup: 3. Example: A client submits the “Project Intake” form. A task appears in Basecamp (“Create workspace for Client X”), a document is created with the form answers, and your team is notified to kick off. <- this image ### **Use Case 2: AI Kickoff Brief on “Closed Won”** - **Goal:** Generate a project summary via AI, store it in Basecamp, and alert the team. - **Workflow Setup:** - Trigger: **Opportunity Stage Changed** (Stage = Closed Won) - Filter: Opportunity Stage = “Closed Won” - Actions: **GPT (OpenAI)** → **Create Document** (Basecamp) → **Notify User** - **Example:** When the deal closes, AI drafts a kickoff brief using opportunity details. The brief is saved as a Basecamp document and the onboarding team is notified. ![Use Case 2: AI Kickoff Brief on “Closed Won” (image 9 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155057551339/original/w9yYKJ6rlsUbWLFp6xmZDyPdrG59zravpw.png) **Use Case 2: AI Kickoff Brief on “Closed Won” (image 9 of 10)** This screenshot appears in the "Use Case 2: AI Kickoff Brief on “Closed Won”" section of "Basecamp Actions & Triggers in Workflows". The text alongside this image reads: Goal: Generate a project summary via AI, store it in Basecamp, and alert the team. Workflow Setup: Example: When the deal closes, AI drafts a kickoff brief using opportunity details. The brief is saved as a Basecamp document and the onboarding team is notified. This part of the guide covers 3 fields, listed below. Immediately after, the guide continues: Goal: Stand up a fresh list with a first task whenever a request form is submitted. Workflow Setup: Example: On submission, a new list “Website Redesign – Client ABC” is created. If successful, a task “Assign designer & schedule kickoff”…. - What this covers: Goal: Generate a project summary via AI, store it in Basecamp, and alert the team. Workflow Setup: Example: When the deal closes, AI drafts a kickoff brief using opportunity details. The brief is saved as a Basecamp document and the onboarding team is notified. - Fields: Workflow Setup:, Trigger: Opportunity Stage Changed (Stage = Closed Won), Filter: Opportunity Stage = “Closed Won” - Controls: Opportunity Stage Changed, GPT (OpenAI), Create Document, Notify User - Next: Goal: Stand up a fresh list with a first task whenever a request form is submitted. Workflow Setup: Example: On submission, a new list “Website Redesign – Client ABC” is created. If successful, a task “Assign designer & schedule kickoff” is added so work can begin immediately. Full procedure: 1. Goal: Generate a project summary via AI, store it in Basecamp, and alert the team. 2. Workflow Setup: 3. Example: When the deal closes, AI drafts a kickoff brief using opportunity details. The brief is saved as a Basecamp document and the onboarding team is notified. ### **Use Case 3: Create To‑do List + Task from a GHL Customer Care Form** - **Goal:** Stand up a fresh list with a first task whenever a request form is submitted. - **Workflow Setup:** - Trigger: **Form Submitted** - Filter: None - Actions: **Create To‑do List** (Basecamp) → **Condition** → **Create To‑do** (Basecamp) - **Example:** On submission, a new list “Website Redesign – Client ABC” is created. If successful, a task “Assign designer & schedule kickoff” is added so work can begin immediately. ![Use Case 3: Create To‑do List + Task from a GHL Customer Care Form (image 10 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155057551439/original/Bm75Z4SbFhLo0XzZ_97Juo1ujHFZyICR6A.png) **Use Case 3: Create To‑do List + Task from a GHL Customer Care Form (image 10 of 10)** This screenshot appears in the "Use Case 3: Create To‑do List + Task from a GHL Customer Care Form" section of "Basecamp Actions & Triggers in Workflows". The text alongside this image reads: Goal: Stand up a fresh list with a first task whenever a request form is submitted. Workflow Setup: Example: On submission, a new list “Website Redesign – Client ABC” is created. If successful, a task “Assign designer & schedule kickoff” is added so work can begin immediately. This part of the guide covers 3 fields, listed below. Immediately after, the guide continues: Q: Do I need a paid Basecamp plan? The integration works with Basecamp’s free and paid plans. Advanced Basecamp features still follow your Basecamp subscription limits. - What this covers: Goal: Stand up a fresh list with a first task whenever a request form is submitted. Workflow Setup: Example: On submission, a new list “Website Redesign – Client ABC” is created. If successful, a task “Assign designer & schedule kickoff” is added so work can begin immediately. - Fields: Workflow Setup:, Trigger: Form Submitted, Filter: None - Controls: Form Submitted, Create To‑do List, Condition, Create To‑do - Next: Q: Do I need a paid Basecamp plan? The integration works with Basecamp’s free and paid plans. Advanced Basecamp features still follow your Basecamp subscription limits. Full procedure: 1. Goal: Stand up a fresh list with a first task whenever a request form is submitted. 2. Workflow Setup: 3. Example: On submission, a new list “Website Redesign – Client ABC” is created. If successful, a task “Assign designer & schedule kickoff” is added so work can begin immediately. --- ## **Frequently Asked Questions** **Q: Do I need a paid Basecamp plan?** The integration works with Basecamp’s free and paid plans. Advanced Basecamp features still follow your Basecamp subscription limits. **Q: Can I sync data both ways between Basecamp and GHL Customer Care? **The integration currently supports one-way sync. You can trigger workflows when events happen in Basecamp or perform actions in Basecamp from GHL Customer Care. For full bi-directional syncing, use middleware platforms like Make or Zapier. **Q: Are the Basecamp steps premium‑billed in GHL Customer Care?** Yes. Basecamp triggers and actions are premium and billed per execution at your account’s standard rate. Agencies can optionally rebill sub‑accounts. **Q: Can I create a project from a template?** Yes. **Create Project** supports creating from a template when available in your Basecamp account. **Q: Where do I troubleshoot failures?** Open **Execution Logs** to review the specific step error (e.g., invalid ID, missing permission). If authorization expired, reconnect Basecamp under **Settings → Integrations** and re‑run a test. **Q: Can I connect multiple Basecamp accounts?** Yes. Authenticate the appropriate Basecamp account per sub‑account and select the desired connection in each action/trigger step. Changing the selected account may reload or reset account-dependent fields. --- ## **Related Articles** - **[](https://docs.ghlcustomercare.com/docs/workflows/getting-started-w-workflows/introduction-to-workflows-and-automations)**[](https://docs.ghlcustomercare.com/docs/workflows/getting-started-w-workflows/introduction-to-workflows-and-automations)[Introduction to Workflows and Automations](https://docs.ghlcustomercare.com/docs/workflows/getting-started-w-workflows/introduction-to-workflows-and-automations)  - [](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/workflow-builder-walkthrough)[](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/workflow-builder-walkthrough)[Workflow Builder Walkthrough](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/workflow-builder-walkthrough)  - [Workflows Pro Plan - New Pricing Tiers](https://docs.ghlcustomercare.com/docs/workflows/getting-started-w-workflows/workflows-pro-plan-new-pricing-tiers) - [Installing Marketplace Apps Directly from the Workflow Builder](https://docs.ghlcustomercare.com/docs/workflows/workflow-builder/installing-marketplace-apps-directly-from-the-workflow-builder) - [Marketplace Apps – Managing External Connections](https://docs.ghlcustomercare.com/docs/app-marketplace/workflow-triggers-and-actions/marketplace-apps-managing-external-connections) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com