# Workflow Trigger - Company Changed

> Use the Company Changed trigger in GHL Customer Care to start workflows when company fields are updated.

- Source: https://docs.ghlcustomercare.com/docs/workflows/company-workflow-triggers/workflow-trigger-company-changed
- Section: Workflows / Company Workflow Triggers
- Reading time: 1 min
- Images: 1, each explained below

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**TABLE OF CONTENTS**

-   [Overview](#overview)
-   [Trigger Name](#trigger-name)
-   [Trigger Description](#trigger-description)
-   [How to Configure](#how-to-configure)
-   [Examples](#examples)

## Overview

The **Company Changed** trigger starts a workflow whenever selected fields in a **Company record** are updated. This trigger allows you to react instantly to changes in company details, ensuring that automations stay in sync with the most up-to-date data.

## Trigger Name

Company Changed

## Trigger Description

This trigger runs when:

-   A **Company record** is updated.
    
-   The update matches one or more field conditions you configure in the trigger.
    

You can choose **specific fields** to monitor (e.g., Industry, Status, Domain). When those fields change, the workflow automatically begins.

## How to Configure

![How to Configure (image 1 of 1)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055005957/original/2jOQH3Y4U0-yFKxL8sniERm7idQUxcGW4A.png)

**How to Configure (image 1 of 1)**

This screenshot appears in the "How to Configure" section of "Workflow Trigger - Company Changed". The text alongside this image reads: You can choose specific fields to monitor (e.g., Industry, Status, Domain). When those fields change, the workflow automatically begins. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Add the Trigger Select Fields to Monitor Apply Operators Add Multiple Filters (Optional) Save the Trigger.
- What to choose: You can choose specific fields to monitor (e.g., Industry, Status, Domain). When those fields change, the workflow automatically begins.
- Fields: For each field, choose an operator:
- Controls: Add the Trigger, Company Changed, Select Fields to Monitor, Apply Operators, Is not empty, Contains Phrase, Add Multiple Filters (Optional), AND logic, Save the Trigger
- Next: Add the Trigger Select Fields to Monitor Apply Operators Add Multiple Filters (Optional) Save the Trigger

Full procedure:

1. Add the Trigger
2. Select Fields to Monitor
3. Apply Operators
4. Add Multiple Filters (Optional)
5. Save the Trigger

-   **Add the Trigger**
    
    -   Choose **Company Changed** as your workflow trigger.
        
-   **Select Fields to Monitor**
    
    -   Pick one or more Company fields (standard or custom) to track for changes.
        
    -   Example: Industry, Domain, Status.
        
-   **Apply Operators**
    
    -   For each field, choose an operator:
        
        -   **Is not empty** – fires when the field has any value.
            
        -   **Contains Phrase** – fires when the field value contains a specified keyword/phrase.
            
-   **Add Multiple Filters (Optional)**
    
    -   Combine filters using **AND logic** (all conditions must be met for the trigger to fire).
        
-   **Save the Trigger**
    
    -   Once saved, the workflow will automatically enroll Companies whenever they meet your configured conditions.
        

## Examples

#### **Example 1: Track Industry Changes**

**Goal:** Trigger onboarding when a Company’s Industry contains “Healthcare.”

**Setup**

-   **Filter:** Industry → Contains Phrase → Healthcare
    
-   **Action:** Enroll in Healthcare Onboarding Workflow
    

**How It Works**

1.  Company Industry field is updated to “Healthcare Providers.”
    
2.  Workflow triggers.
    
3.  The Company is enrolled into the Healthcare-specific workflow.
    

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#### **Example 2: Ensure Domain Is Captured**

**Goal:** Notify a team member whenever a Company record is created or updated without an empty domain.

**Setup**

-   **Filter:** Domain → Is not empty
    
-   **Action:** Send Internal Notification
    

**How It Works**

1.  Company Domain field is populated with a value.
    
2.  Workflow triggers.
    
3.  Internal notification is sent to the sales team.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com