# WordPress Access & Activity Logs > This guide is designed to help users understand the new Access & Activity Logs feature available in their WordPress Admin Panel on the GHL Customer Care… - Source: https://docs.ghlcustomercare.com/docs/sites/wordpress/wordpress-access-activity-logs - Section: Sites / Wordpress - Reading time: 2 min - Images: 3, each explained below - Modified on Tue, 20 May, 2025 at 1:39 PM --- This guide is designed to help users understand the new **Access & Activity Logs** feature available in their WordPress Admin Panel on the GHL Customer Care platform. This functionality provides a comprehensive way to track user activities, monitor access requests, and maintain transparency in site management. The logs include detailed insights for enhanced security, troubleshooting, and accountability. **TABLE OF CONTENTS** - [Activity Logs](#activity-logs)[](#how-to-use-activity-logs) - [How to Use Activity Logs?](#how-to-use-activity-logs) - [Access Logs](#access-logs)[](#how-to-use-access-logs) - [How to Use Access Logs?](#how-to-use-access-logs) - [Audit Logs](#audit-logs)[](#how-to-use-audit-logs) - [How to Use Audit Logs?](#how-to-use-audit-logs) - [Troubleshooting & Best Practices](#troubleshooting-and-best-practices) - [Frequently Asked Questions](#frequently-asked-questions) --- # Key Features Overview ## **Activity Logs** - **Purpose**: Review all actions taken on your GHL Customer Care WordPress account or specific site. - **Details Captured**: - **User Identification**: See who performed each action. - **Timestamp**: Know exactly when an action was taken. - **Action Status**: Check if the action was successful or if it encountered errors. - **Use Case**: Ideal for tracking changes in your site's configuration or monitoring user activity. ### How to Use Activity Logs? - Navigate to **WordPress Dashboard** → **Manage Site** - **Select Activity Logs** from the sub menu → **Enable** - Select **time range** → Logs will start displaying after the selected time has passed once logs are enabled ![How to Use Activity Logs? (image 1 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155036265511/original/GUpi6xqLctEvqluSbov8Uq8Z0t33y3ZLNQ.png) **How to Use Activity Logs? (image 1 of 3)** This screenshot appears in the "How to Use Activity Logs?" section of "WordPress Access & Activity Logs". The text alongside this image reads: Navigate to WordPress Dashboard → Manage Site Select Activity Logs from the sub menu → Enable Select time range → Logs will start displaying after the selected time has passed once logs are enabled. Immediately after, the guide continues: Purpose: Monitor all server requests to help you understand traffic patterns and user behavior. Details Captured: Use Case: Great for analyzing site traffic, detecting unusual access patterns, and optimizing site performance. - Where to go: Navigate to WordPress Dashboard → Manage Site Select Activity Logs from the sub menu → Enable Select time range → Logs will start displaying after the selected time has passed once logs are enabled - Controls: WordPress Dashboard, Manage Site, Select Activity Logs, Enable, time range - Next: Purpose: Monitor all server requests to help you understand traffic patterns and user behavior. Details Captured: Use Case: Great for analyzing site traffic, detecting unusual access patterns, and optimizing site performance. Full procedure: 1. Navigate to WordPress Dashboard → Manage Site 2. Select Activity Logs from the sub menu → Enable 3. Select time range → Logs will start displaying after the selected time has passed once logs are enabled ## **Access Logs** - **Purpose**: Monitor all server requests to help you understand traffic patterns and user behavior. - **Details Captured**: - **Requested URL**: Track specific URLs accessed. - **Client IP Address**: Identify where the request originated from. - **Timestamp**: Know the exact time of each request. - **HTTP Status Code**: Review the response status (e.g., 200 for success, 404 for not found). - **Response Size**: Understand the size of the data sent to the client. - **Use Case**: Great for analyzing site traffic, detecting unusual access patterns, and optimizing site performance. ### How to Use Access Logs? - Navigate to **WordPress Dashboard** → **Manage Site** - Select **Analytics →** **Visitors Report** **→ Scroll to the bottom and view Access Logs**  ![How to Use Access Logs? (image 2 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155036265527/original/0woR1jXOxQN6k1pinuFlN6wA9VAITwoeyQ.png) **How to Use Access Logs? (image 2 of 3)** This screenshot appears in the "How to Use Access Logs?" section of "WordPress Access & Activity Logs". The text alongside this image reads: Navigate to WordPress Dashboard → Manage Site Select Analytics → Visitors Report → Scroll to the bottom and view Access Logs. Immediately after, the guide continues: Purpose: Integrate WordPress logs with the existing GHL Customer Care Platform Audit Logs for comprehensive user activity tracking. Details Captured: Use Case: Enhances accountability by providing a clear audit trail of significant events…. - Where to go: Navigate to WordPress Dashboard → Manage Site Select Analytics → Visitors Report → Scroll to the bottom and view Access Logs - Controls: WordPress Dashboard, Manage Site, Analytics →, Visitors Report - Next: Purpose: Integrate WordPress logs with the existing GHL Customer Care Platform Audit Logs for comprehensive user activity tracking. Details Captured: Use Case: Enhances accountability by providing a clear audit trail of significant events on your WordPress account. Full procedure: 1. Navigate to WordPress Dashboard → Manage Site 2. Select Analytics → Visitors Report → Scroll to the bottom and view Access Logs ## **Audit Logs** - **Purpose**: Integrate WordPress logs with the existing GHL Customer Care Platform Audit Logs for comprehensive user activity tracking. - **Details Captured**: - **User Actions**: Trace back users responsible for critical actions like WordPress Purchases, Unsubscribes, Site Creation, and Site Deletion. - **Use Case**: Enhances accountability by providing a clear audit trail of significant events on your WordPress account. ### How to Use Audit Logs? - Navigate to **Subaccount Settings** from the left sidemenu - Scroll all the way down **and select** **Audit Logs** ## ![How to Use Audit Logs? (image 3 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155036265627/original/M6HDffWGIcRJr9IuCFi3gGKfZ1INAHflug.png) **How to Use Audit Logs? (image 3 of 3)** This screenshot appears in the "How to Use Audit Logs?" section of "WordPress Access & Activity Logs". The text alongside this image reads: Navigate to Subaccount Settings from the left sidemenu Scroll all the way down and select Audit Logs. Immediately after, the guide continues: Logs Not Showing: Ensure you have the necessary permissions to view logs. Suspicious Activity Detected: Immediately change your passwords and review server access controls. High Error Rates in Logs: Use the logs to identify failing…. - Where to go: Navigate to Subaccount Settings from the left sidemenu Scroll all the way down and select Audit Logs - Next: Logs Not Showing: Ensure you have the necessary permissions to view logs. Suspicious Activity Detected: Immediately change your passwords and review server access controls. High Error Rates in Logs: Use the logs to identify failing plugins or misconfigured settings. # Troubleshooting & Best Practices - **Logs Not Showing**: Ensure you have the necessary permissions to view logs. - **Suspicious Activity Detected**: Immediately change your passwords and review server access controls. - **High Error Rates in Logs**: Use the logs to identify failing plugins or misconfigured settings. --- # **Frequently Asked Questions** Currently no frequently asked questions. Submit feedback on this article to help is add questions to this section. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com