# How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites > TABLE OF CONTENTS Setting Up the Cookie Consent Banner 1. Enable the Banner 2. Configure Button Actions 3. Customize Cookie Preferences Customizing the… - Source: https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/how-to-use-the-cookie-consent-banner-in-ghl-funnels-websites - Section: Sites / Funnels and Websites - Reading time: 5 min - Images: 12, each explained below --- **TABLE OF CONTENTS** - [Setting Up the Cookie Consent Banner](#setting-up-the-cookie-consent-banner) - [1\. Enable the Banner](#1-enable-the-banner) - [2\. Configure Button Actions](#2-configure-button-actions) - [3\. Customize Cookie Preferences](#3-customize-cookie-preferences) - [Customizing the Cookie Consent Banner](#customizing-the-cookie-consent-banner) - [General Settings](#general-settings) - [Advanced Settings](#advanced-settings) - [Layout Options](#layout-options) - [**Customizable Text for Buttons and Popup**](#customizable-text-for-buttons-and-popup) - [**⚠️ New: Region-Based Display Controls**](#new-region-based-display-controls) - [Managing the Cookie List](#managing-the-cookie-list) - [Predefined Cookie Categories](#predefined-cookie-categories) - [Adding Cookies to Categories](#adding-cookies-to-categories) - [Using Regex Patterns](#using-regex-patterns) - [Scanning Your Website for Cookies](#scanning-your-website-for-cookies) - [Integrating with Marketing Tools](#integrating-with-marketing-tools) - [Best Practices](#best-practices) - [Frequently Asked Questions (FAQs)](#frequently-asked-questions-faqs) --- ### Overview ### The Cookie Consent Banner in Funnels & Websites helps you manage user consent for cookies. It allows visitors to accept or decline cookies, supporting your efforts to comply with privacy regulations.  ### Introduction This guide will show you how to set up, customize, and manage the Cookie Consent Banner in Funnels & Websites. By following these steps, you can support your compliance program while providing visitors with control over their cookie preferences. > **⚠️ Please note that using this tool does not guarantee compliance with any specific law.** --- ## Setting Up the Cookie Consent Banner ### 1\. Enable the Banner 1. Open your funnel or website in the Funnels & Websites Builder. 2. Go to the page where you want to enable the banner. 3. Click on the Cookie Consent Banner Settings icon. 4. Toggle the switch to enable or disable the banner. ### 2\. Configure Button Actions - Accept Essential – Accepts only necessary cookies for website functionality. - Accept All – Accepts all cookies, including tracking and analytics. ### 3\. Customize Cookie Preferences - Reject – Accepts only essential cookies. - Cancel – Closes the popup and reopens the main banner. - Save Preferences – Saves the user’s selected cookie settings. ![3. Customize Cookie Preferences (image 1 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119013/original/MXh_5iu-N1_wiJXDDyDjHdSKdVeNVJUv-g.jpeg) **3. Customize Cookie Preferences (image 1 of 12)** This screenshot appears in the "3. Customize Cookie Preferences" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: Reject – Accepts only essential cookies. Cancel – Closes the popup and reopens the main banner. Save Preferences – Saves the user’s selected cookie settings. Immediately after, the guide continues: Enable or disable the cookie list. Choose the compliance type: Add a message description and link to your privacy policy. Customize the banner’s appearance: colors, fonts, text size, etc. - How to confirm: Reject – Accepts only essential cookies. Cancel – Closes the popup and reopens the main banner. Save Preferences – Saves the user’s selected cookie settings. - Next: Enable or disable the cookie list. Choose the compliance type: Add a message description and link to your privacy policy. Customize the banner’s appearance: colors, fonts, text size, etc. Full procedure: 1. Reject – Accepts only essential cookies. 2. Cancel – Closes the popup and reopens the main banner. 3. Save Preferences – Saves the user’s selected cookie settings. --- ## Customizing the Cookie Consent Banner ### **General Settings** - Enable or disable the cookie list. - Choose the compliance type: - **Ask to Opt-In** – Displays "Accept Essential" and "Accept All" buttons. - **Don’t Ask** – Shows only an "OK" button. - Add a message description and link to your privacy policy. - Customize the banner’s appearance: colors, fonts, text size, etc. ![General Settings (image 2 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119012/original/AAAWd9G3edH4Npxa6yglHfnPMKcJGuuHJQ.png) **General Settings (image 2 of 12)** This screenshot appears in the "General Settings" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: Enable or disable the cookie list. Choose the compliance type: Add a message description and link to your privacy policy. Customize the banner’s appearance: colors, fonts, text size, etc. Immediately after, the guide continues: Consent Expiration - Set the number of days before consent needs to be re-asked. - What to fill in: Enable or disable the cookie list. Choose the compliance type: Add a message description and link to your privacy policy. Customize the banner’s appearance: colors, fonts, text size, etc. - Controls: Ask to Opt-In, Don’t Ask - Next: Consent Expiration - Set the number of days before consent needs to be re-asked. Full procedure: 1. Enable or disable the cookie list. 2. Choose the compliance type: 3. Add a message description and link to your privacy policy. 4. Customize the banner’s appearance: colors, fonts, text size, etc. ### **Advanced Settings** - **Consent Expiration** - Set the number of days before consent needs to be re-asked. ### **Layout Options** - Choose different banner display styles to match your site layout and brand. ### **Customizable Text for Buttons and Popup** You can now edit the text for all buttons in both the **banner** and **preferences popup** to match your brand and localization needs: ### **Editable Banner Buttons:** - Accept All - Accept Essential - Customize - OK ### **Editable Popup Buttons:** - Reject - Save Preferences - Cancel > **Important:** Once you customize these labels, automatic translations (i18n) are **disabled**. > You must manually add translations for all supported languages to ensure a consistent multilingual experience. ![Editable Popup Buttons: (image 3 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119001/original/bFHbm3pTtoQk6n6FZAPxiAXT39EO5dlcbQ.png) **Editable Popup Buttons: (image 3 of 12)** This screenshot appears in the "Editable Popup Buttons:" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: Important: Once you customize these labels, automatic translations (i18n) are disabled. You must manually add translations for all supported languages to ensure a consistent multilingual experience. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: You can now control where the cookie banner appears based on the visitor’s location. - What this covers: Important: Once you customize these labels, automatic translations (i18n) are disabled. You must manually add translations for all supported languages to ensure a consistent multilingual experience. - Fields: Reject, Cancel - Controls: disabled - Next: You can now control where the cookie banner appears based on the visitor’s location: Full procedure: 1. Reject 2. Save Preferences 3. Cancel ![Editable Popup Buttons: (image 4 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119006/original/c0Hw_SH-DHczRID4cmALycDo9iIclUr2LA.png) **Editable Popup Buttons: (image 4 of 12)** This screenshot appears in the "Editable Popup Buttons:" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: Important: Once you customize these labels, automatic translations (i18n) are disabled. You must manually add translations for all supported languages to ensure a consistent multilingual experience. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: You can now control where the cookie banner appears based on the visitor’s location. - What this covers: Important: Once you customize these labels, automatic translations (i18n) are disabled. You must manually add translations for all supported languages to ensure a consistent multilingual experience. - Fields: Reject, Cancel - Controls: disabled - Next: You can now control where the cookie banner appears based on the visitor’s location: Full procedure: 1. Reject 2. Save Preferences 3. Cancel ![Editable Popup Buttons: (image 5 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119000/original/a-Db5I9aoZvRSdWZ0_qL5J5Lds-4ftYnMQ.png) **Editable Popup Buttons: (image 5 of 12)** This screenshot appears in the "Editable Popup Buttons:" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: Important: Once you customize these labels, automatic translations (i18n) are disabled. You must manually add translations for all supported languages to ensure a consistent multilingual experience. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: You can now control where the cookie banner appears based on the visitor’s location. - What this covers: Important: Once you customize these labels, automatic translations (i18n) are disabled. You must manually add translations for all supported languages to ensure a consistent multilingual experience. - Fields: Reject, Cancel - Controls: disabled - Next: You can now control where the cookie banner appears based on the visitor’s location: Full procedure: 1. Reject 2. Save Preferences 3. Cancel ![Editable Popup Buttons: (image 6 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119007/original/G8sYSIv51cECgohB9LQxodiEt4CVhODsIQ.png) **Editable Popup Buttons: (image 6 of 12)** This screenshot appears in the "Editable Popup Buttons:" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: Important: Once you customize these labels, automatic translations (i18n) are disabled. You must manually add translations for all supported languages to ensure a consistent multilingual experience. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: You can now control where the cookie banner appears based on the visitor’s location. - What this covers: Important: Once you customize these labels, automatic translations (i18n) are disabled. You must manually add translations for all supported languages to ensure a consistent multilingual experience. - Fields: Reject, Cancel - Controls: disabled - Next: You can now control where the cookie banner appears based on the visitor’s location: Full procedure: 1. Reject 2. Save Preferences 3. Cancel --- ## **⚠️ New: Region-Based Display Controls** You can now control where the cookie banner appears based on the visitor’s location: - **Worldwide** – Display the banner to all visitors. - **EU & UK** – Display only to users in the European Union and United Kingdom. - **Select Countries** – Manually select specific countries where the banner should appear. > This helps minimize unnecessary prompts for visitors outside regulated areas, improving user experience while maintaining legal compliance. ![⚠️ New: Region-Based Display Controls (image 7 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119003/original/wlfpNdieGHepssJ8sfaWAXEng593nLh2fA.png) **⚠️ New: Region-Based Display Controls (image 7 of 12)** This screenshot appears in the "⚠️ New: Region-Based Display Controls" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: This helps minimize unnecessary prompts for visitors outside regulated areas, improving user experience while maintaining legal compliance. Immediately after, the guide continues: The Cookie List feature lets users enable or disable different types of cookies. When activated, visitors can select which cookies they want to allow. - What this covers: This helps minimize unnecessary prompts for visitors outside regulated areas, improving user experience while maintaining legal compliance. - Controls: Worldwide, EU & UK, Select Countries - Next: The Cookie List feature lets users enable or disable different types of cookies. When activated, visitors can select which cookies they want to allow. Full procedure: 1. Worldwide – Display the banner to all visitors. 2. EU & UK – Display only to users in the European Union and United Kingdom. 3. Select Countries – Manually select specific countries where the banner should appear. ![⚠️ New: Region-Based Display Controls (image 8 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119004/original/qqpR_Zkm7Wz4_Kr1uqCGQz8Z2MrGH0sWtQ.png) **⚠️ New: Region-Based Display Controls (image 8 of 12)** This screenshot appears in the "⚠️ New: Region-Based Display Controls" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: This helps minimize unnecessary prompts for visitors outside regulated areas, improving user experience while maintaining legal compliance. Immediately after, the guide continues: The Cookie List feature lets users enable or disable different types of cookies. When activated, visitors can select which cookies they want to allow. - What this covers: This helps minimize unnecessary prompts for visitors outside regulated areas, improving user experience while maintaining legal compliance. - Controls: Worldwide, EU & UK, Select Countries - Next: The Cookie List feature lets users enable or disable different types of cookies. When activated, visitors can select which cookies they want to allow. Full procedure: 1. Worldwide – Display the banner to all visitors. 2. EU & UK – Display only to users in the European Union and United Kingdom. 3. Select Countries – Manually select specific countries where the banner should appear. ![⚠️ New: Region-Based Display Controls (image 9 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119005/original/Z146c5KQoDyzQDj2bBMq-x2nTGfRbtQHhQ.png) **⚠️ New: Region-Based Display Controls (image 9 of 12)** This screenshot appears in the "⚠️ New: Region-Based Display Controls" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: This helps minimize unnecessary prompts for visitors outside regulated areas, improving user experience while maintaining legal compliance. Immediately after, the guide continues: The Cookie List feature lets users enable or disable different types of cookies. When activated, visitors can select which cookies they want to allow. - What this covers: This helps minimize unnecessary prompts for visitors outside regulated areas, improving user experience while maintaining legal compliance. - Controls: Worldwide, EU & UK, Select Countries - Next: The Cookie List feature lets users enable or disable different types of cookies. When activated, visitors can select which cookies they want to allow. Full procedure: 1. Worldwide – Display the banner to all visitors. 2. EU & UK – Display only to users in the European Union and United Kingdom. 3. Select Countries – Manually select specific countries where the banner should appear. --- ## Managing the Cookie List The Cookie List feature lets users enable or disable different types of cookies. When activated, visitors can select which cookies they want to allow. ![Managing the Cookie List (image 10 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119011/original/S81fnVUtZh7A51b2jYSsG6rQFQHpfl6tMA.png) **Managing the Cookie List (image 10 of 12)** This screenshot appears in the "Managing the Cookie List" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: The Cookie List feature lets users enable or disable different types of cookies. When activated, visitors can select which cookies they want to allow. Immediately after, the guide continues: Essential – Required for website functionality (always enabled). Functional – Supports features like social media sharing and feedback collection. Analytics – Tracks visitor behavior (e.g., page views, bounce rates). Performance – Helps…. - What to choose: The Cookie List feature lets users enable or disable different types of cookies. When activated, visitors can select which cookies they want to allow. - Next: Essential – Required for website functionality (always enabled). Functional – Supports features like social media sharing and feedback collection. Analytics – Tracks visitor behavior (e.g., page views, bounce rates). Performance – Helps optimize site speed and user experience. Advertising – Used for targeted ads and marketing. Uncategorized – Any cookies not assigned to the above categories. ### Predefined Cookie Categories - Essential – Required for website functionality (always enabled). - Functional – Supports features like social media sharing and feedback collection. - Analytics – Tracks visitor behavior (e.g., page views, bounce rates). - Performance – Helps optimize site speed and user experience. - Advertising – Used for targeted ads and marketing. - Uncategorized – Any cookies not assigned to the above categories. ### Adding Cookies to Categories For each cookie, specify: - Cookie Key – Name of the cookie (supports regex patterns for multiple cookies). - Duration – How long the cookie lasts (e.g., 1 day, 30 days, 1 year). - Domain – The domain setting the cookie. - Description – Purpose of the cookie. ![Adding Cookies to Categories (image 11 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119008/original/ZswYHx3KvqTToOvPM9rdREX3AouL0ia2ng.jpeg) **Adding Cookies to Categories (image 11 of 12)** This screenshot appears in the "Adding Cookies to Categories" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: Cookie Key – Name of the cookie (supports regex patterns for multiple cookies). Duration – How long the cookie lasts (e.g., 1 day, 30 days, 1 year). Domain – The domain setting the cookie. Description – Purpose of the cookie. Immediately after, the guide continues: You can use regex patterns to match multiple cookies, such as. - What this covers: Cookie Key – Name of the cookie (supports regex patterns for multiple cookies). Duration – How long the cookie lasts (e.g., 1 day, 30 days, 1 year). Domain – The domain setting the cookie. Description – Purpose of the cookie. - Next: You can use regex patterns to match multiple cookies, such as: Full procedure: 1. Cookie Key – Name of the cookie (supports regex patterns for multiple cookies). 2. Duration – How long the cookie lasts (e.g., 1 day, 30 days, 1 year). 3. Domain – The domain setting the cookie. 4. Description – Purpose of the cookie. ### Using Regex Patterns You can use regex patterns to match multiple cookies, such as: - ga-\* – Matches all cookies starting with "ga-" (e.g., ga-1234, ga-3241). - \_fbp – Matches Meta Pixel cookies. - \_ga.\* – Matches all Google Analytics cookies. ![Using Regex Patterns (image 12 of 12)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048119014/original/Ujey8BfAVY6J3GGNLeL0_d08vzSla36XMg.jpeg) **Using Regex Patterns (image 12 of 12)** This screenshot appears in the "Using Regex Patterns" section of "How to Use the Cookie Consent Banner in GHL Customer Care Funnels & Websites". The text alongside this image reads: ga-* – Matches all cookies starting with "ga-" (e.g., ga-1234, ga-3241). _fbp – Matches Meta Pixel cookies. _ga.* – Matches all Google Analytics cookies. Immediately after, the guide continues: Temporarily disable the Cookie Consent Banner. Use a free tool like CookieServe to scan your website. Review the detected cookies and assign them to the correct categories. - What this covers: ga-* – Matches all cookies starting with "ga-" (e.g., ga-1234, ga-3241). _fbp – Matches Meta Pixel cookies. _ga.* – Matches all Google Analytics cookies. - Next: Temporarily disable the Cookie Consent Banner. Use a free tool like CookieServe to scan your website. Review the detected cookies and assign them to the correct categories. Full procedure: 1. ga-* – Matches all cookies starting with "ga-" (e.g., ga-1234, ga-3241). 2. _fbp – Matches Meta Pixel cookies. 3. _ga.* – Matches all Google Analytics cookies. ### Scanning Your Website for Cookies 1. Temporarily disable the Cookie Consent Banner. 2. Use a free tool like [CookieServe](https://www.cookieserve.com/) to scan your website. 3. Review the detected cookies and assign them to the correct categories. Important: Disable the banner before scanning, as it blocks non-essential cookies, preventing a complete scan. --- ## Integrating with Marketing Tools To ensure proper tracking, categorize cookies correctly: - Advertising – Facebook Pixel (fbp, \_fbc), other ad platform cookies. - Analytics – Google Analytics (ga, \_gid), Google Tag Manager, other tracking tools. For integration details, refer to the Marketing Tools to Use in Funnel & Website Cookie Bannerarticle. --- ## Best Practices - Regularly scan your website for new cookies. - Provide clear, simple descriptions for each cookie. - Use regex patterns to organize similar cookies. - Ensure marketing tool cookies are correctly categorized. - Keep cookie expiration settings accurate and up-to-date. By following these practices, you can help address privacy law requirements while giving users more control over their data.  > **⚠️** **Please note that using this tool does not guarantee compliance with any specific law.** --- ## Frequently Asked Questions (FAQs) ### 1\. Why do I need a Cookie Consent Banner? This feature is designed to help you address compliance with privacy laws like GDPR and CCPA for websites that collect user data.  ### 2\. Can users change their cookie preferences later? No users cannot update their preferences later ### 3\. What happens if a user rejects all cookies? Only essential cookies will be stored, while all tracking and analytics cookies will be disabled. ### 4\. Can I customize the appearance of the Cookie Consent Banner? Yes, you can adjust colors, fonts, button styles, and text descriptions in the settings. ### 5\. Does the cookie consent apply to all pages in a funnel or website? Yes, once enabled, the banner applies to all steps/pages in the funnel or website since cookies are managed at the domain level. > Using the Cookie Consent Banner helps your website address privacy law requirements while giving visitors more control over their cookie settings. Customize the banner to fit your brand and compliance needs to create a seamless user experience. **You are responsible for ensuring your website’s overall compliance with applicable laws.** --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com