# Guide: Funnel & Website Stats Definitions

> Learn what each Funnel and Website Stat means. This guide explains Page Views, Opt-ins, Sales metrics, and more to help you improve your funnel performance.

- Source: https://docs.ghlcustomercare.com/docs/sites/funnels-and-websites/guide-funnel-website-stats-definitions
- Section: Sites / Funnels and Websites
- Reading time: 2 min

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This guide explains the meaning of each metric you’ll see when viewing your Funnel & Website Stats. Use these definitions to understand your performance and improve your marketing.

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**TABLE OF CONTENTS**

-   [Page Views](#page-views)
-   [Opt-Ins](#opt-ins)
-   [Sales - Orders](#sales-orders)
-   [Sales - Rate](#sales-rate)
-   [Sales - Quantity](#sales-quantity)
-   [Sales - Amount](#sales-amount)
-   [Average Cart Value](#average-cart-value)
-   [Earnings/Page Views](#earnings-page-views)
-   [Performance Indicators](#performance-indicators)

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## **Page Views**

How many times your funnel pages are visited.

<table style="width: 100%"><tbody><tr><td class="fr-thick" style="width: 30.7799%">Type</td><td class="fr-thick" dir="ltr" style="width: 69.2201%">Description</td></tr><tr><td dir="ltr" style="width: 30.7799%">All</td><td dir="ltr" style="width: 69.2201%">All page views - includes repeat visits.</td></tr><tr><td dir="ltr" style="width: 30.7799%">Unique</td><td dir="ltr" style="width: 69.2201%">Unique visitors that visited the page.</td></tr></tbody></table>

> **Example: 1 person visits twice → All = 2, Unique = 1.**

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## **Opt-Ins**

Tracks users who express interest in your offer.

<table style="width: 100%"><tbody><tr><td class="fr-thick" style="width: 30.5874%">Type</td><td class="fr-thick" dir="ltr" style="width: 69.134%">Description</td></tr><tr><td dir="ltr" style="width: 30.5874%">All</td><td dir="ltr" style="width: 69.134%">Number of users who opted in for the product, bought the product, submitted a form/survey, or booked an appointment through a calendar.</td></tr><tr><td dir="ltr" style="width: 30.5874%">Rate</td><td dir="ltr" style="width: 69.134%">"All Opt-ins" divided by Unique Page Views.</td></tr></tbody></table>

> **Example: 50 opt-ins from 200 unique views → Rate = 25%  
> **

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## **Sales - Orders**

Counts purchases in your funnel.

<table style="width: 100%"><tbody><tr><td dir="ltr" style="width: 30.4318%">Level</td><td dir="ltr" style="width: 69.5682%">Description</td></tr><tr><td dir="ltr" style="width: 30.4318%">Funnel Step Level</td><td dir="ltr" style="width: 69.5682%">Number of sale orders that happened -&gt; how many orders were placed (does not consider number of products or quantities purchased).</td></tr><tr><td dir="ltr" style="width: 30.4318%">Individual Product Level</td><td dir="ltr" style="width: 69.5682%">Number of times the particular product has been purchased.</td></tr><tr><td dir="ltr" style="width: 30.4318%">Bump Product</td><td dir="ltr" style="width: 69.5682%">Number of times the bump product is purchased.</td></tr></tbody></table>

> **Example: 30 orders placed in a step, 18 of those included product A and 5 included the bump product so Funnel Step Level = 30, Individual Product Level = 18 and Bump Product = 5.**

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## **Sales - Rate**

Shows conversion from views to purchases.

<table style="width: 100%"><tbody><tr><td dir="ltr" style="width: 30.3621%">Level</td><td dir="ltr" style="width: 69.6379%">Description</td></tr><tr><td dir="ltr" style="width: 30.3621%">Funnel Step Level</td><td dir="ltr" style="width: 69.6379%">Number of times ANY product is purchased divided by Unique Page Views.</td></tr><tr><td dir="ltr" style="width: 30.3621%">Individual Product Level</td><td dir="ltr" style="width: 69.6379%">Number of times the particular product is purchased divided by Unique Page Views.</td></tr><tr><td dir="ltr" style="width: 30.3621%">Bump Product</td><td dir="ltr" style="width: 69.6379%">Number of times the bump product is purchased divided by total orders placed for the step.</td></tr></tbody></table>

> **Example: 20 bump purchases out of 100 orders → Rate = 20%.**

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## **Sales - Quantity**

Total items sold.

<table style="width: 100%"><tbody><tr><td dir="ltr" style="width: 30.3621%">Level</td><td dir="ltr" style="width: 69.6379%">Description</td></tr><tr><td dir="ltr" style="width: 30.3621%">Funnel Step Level</td><td dir="ltr" style="width: 69.6379%">Total quantity of all products purchased in this funnel step.</td></tr><tr><td dir="ltr" style="width: 30.3621%">Product Level</td><td dir="ltr" style="width: 69.6379%">Total quantity of the specific product in that funnel step.</td></tr></tbody></table>

> **Example: 10 orders with 3 items each → Quantity = 30.**

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## **Sales - Amount**

Total revenue generated.

<table style="width: 100%"><tbody><tr><td dir="ltr" style="width: 30.3621%">Level</td><td dir="ltr" style="width: 69.6379%">Description</td></tr><tr><td dir="ltr" style="width: 30.3621%">Funnel Step Level</td><td dir="ltr" style="width: 69.6379%">Total value of all products purchased in that funnel step.</td></tr><tr><td dir="ltr" style="width: 30.3621%">Product Level</td><td dir="ltr" style="width: 69.6379%">Total sale value of a specific product in that funnel step.</td></tr></tbody></table>

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## **Average Cart Value**

Average revenue per order.

<table style="width: 100%"><tbody><tr><td dir="ltr" style="width: 30.3621%">Level</td><td dir="ltr" style="width: 69.6379%">Description</td></tr><tr><td dir="ltr" style="width: 30.3621%">Funnel Step Level</td><td dir="ltr" style="width: 69.6379%">Total Amount divided by Total Orders.</td></tr><tr><td dir="ltr" style="width: 30.3621%">Product Level</td><td dir="ltr" style="width: 69.6379%">Not Applicable.</td></tr></tbody></table>

> **Example: $1000 in sales from 20 orders → Average Cart Value = $50.**  

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## **Earnings/Page Views**

Revenue per page view.

<table style="width: 100%"><tbody><tr><td dir="ltr" style="width: 30.3621%">Type</td><td dir="ltr" style="width: 69.6379%">Description</td></tr><tr><td dir="ltr" style="width: 30.3621%">All</td><td dir="ltr" style="width: 69.6379%">Sales Value divided by All Page Views (not unique page views). Total Sales Value ÷ All Page Views.</td></tr><tr><td dir="ltr" style="width: 30.3621%">Uniques</td><td dir="ltr" style="width: 69.6379%">Earnings divided by Unique Page Views. Total Sales Value ÷ Unique Page Views.</td></tr></tbody></table>

> **Example: $5000 sales with 5000 page views → $1 per view.**

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## **Performance Indicators**

#### **What to Aim For?**

1.  Growing unique visitors and opt-ins.
2.  Healthy and stable conversion rates.
3.  Strong average cart value and high revenue per view.

#### **Performance Warning Signs**

1.  Declining or consistently low unique traffic.
2.  Low opt-in or sales conversion rates.
3.  Small average order values or poor upsell performance.

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