# Source Field in Forms and Surveys > Learn how to use the Source field in GHL Customer Care forms and surveys, override values with a URL parameter, and verify Contact Source after submission. - Source: https://docs.ghlcustomercare.com/docs/sites/forms/source-field-in-forms-and-surveys - Section: Sites / Forms - Reading time: 2 min - Images: 3, each explained below - Modified on Tue, 8 Sep at 2:03 AM --- The Source field in GHL Customer Care forms and surveys lets you assign a predefined source value to submissions without showing the field to respondents. It helps you identify where leads came from and keep Contact Source values organized. --- # **What is the Source Field?** The Source field stores a predefined source value with a form or survey submission. Because the field is hidden from respondents, GHL Customer Care can capture source information automatically in the background. After submission, the value appears with the submission and as the contact’s Contact Source. --- ## **Key Benefits of the Source Field** The Source field helps you keep lead-source information consistent without asking respondents to enter it manually. - **Automatic source capture:** Stores a predefined source value in the background. - **Consistent contact organization:** Helps standardize Contact Source values. - **Flexible URL tracking:** Lets you override the configured Source using a URL parameter. - **Reusable forms and surveys:** Allows one asset to capture different Source values based on the link used. --- ## **Using a Source Value from the URL** URL-based Source values are useful when the same form or survey is shared across multiple campaigns or channels. Add the `source` query parameter to the form or survey URL: `?source=alternative_source` If the builder contains one Source value and the URL contains another, the URL value overrides the Source configured in the builder for that submission. ****Important:** The Source field is different from GHL Customer Care attribution data such as First Attribution, Latest Attribution, Session Source, and `utm_source`.** --- ## **How to Set Up the Source Field** Proper setup ensures GHL Customer Care captures the intended Source value with each submission. 1. Go to **Sites → Forms** or **Sites → Surveys** and open the asset you want to edit. 2. Add the **Source** element to the form or survey. 3. Enter the Source value you want GHL Customer Care to capture. ![Step 3 of 7: Enter the Source value you want GHL Customer Care to capture](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080330759/original/KCKyDGLOw50_F61qwG9k72IxdzOCMBl-yQ.png) **Step 3 of 7: Enter the Source value you want GHL Customer Care to capture** This screenshot accompanies step 3 of 7 in the "How to Set Up the Source Field" section of "Source Field in Forms and Surveys". At this point in the walkthrough you enter the Source value you want GHL Customer Care to capture. The next step is to save the form or survey. - What to fill in: Enter the Source value you want GHL Customer Care to capture. - Controls: Sites → Forms, Sites → Surveys, Source - Next: Save the form or survey. Full procedure: 1. Go to Sites → Forms or Sites → Surveys and open the asset you want to edit. 2. Add the Source element to the form or survey. 3. Enter the Source value you want GHL Customer Care to capture. <- this image 4. Save the form or survey. 5. Submit a test response. 6. Review the submission and confirm the Source value. 7. Open the related contact record and verify the Contact Source. 4. Save the form or survey. 5. Submit a test response. 6. Review the submission and confirm the Source value. ![Step 6 of 7: Review the submission and confirm the Source value](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080330917/original/hmnEm1ozp_UFm6rGcKdQtlKvLZeQ4cUQXg.png) **Step 6 of 7: Review the submission and confirm the Source value** This screenshot accompanies step 6 of 7 in the "How to Set Up the Source Field" section of "Source Field in Forms and Surveys". At this point in the walkthrough you review the submission and confirm the Source value. The next step is to open the related contact record and verify the Contact Source. - How to confirm: Review the submission and confirm the Source value. - Controls: Sites → Forms, Sites → Surveys, Source - Next: Open the related contact record and verify the Contact Source. Full procedure: 1. Go to Sites → Forms or Sites → Surveys and open the asset you want to edit. 2. Add the Source element to the form or survey. 3. Enter the Source value you want GHL Customer Care to capture. 4. Save the form or survey. 5. Submit a test response. 6. Review the submission and confirm the Source value. <- this image 7. Open the related contact record and verify the Contact Source. 7. Open the related contact record and verify the Contact Source. ![How to Set Up the Source Field (image 3 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080331193/original/RzytOhZrzby3EWvq6yG0iyusInXsEzWpDQ.png) **How to Set Up the Source Field (image 3 of 3)** This screenshot appears in the "How to Set Up the Source Field" section of "Source Field in Forms and Surveys". The text alongside this image reads: Go to Sites → Forms or Sites → Surveys and open the asset you want to edit. Add the Source element to the form or survey. Enter the Source value you want GHL Customer Care to capture. Save the form or survey. Submit a test response. Review the submission and confirm the Source value. Open the…. Immediately after, the guide continues: Q: Is Source the same as Attribution Source? No. Source is the raw Source value stored on the contact. GHL Customer Care attribution uses separate data such as First Attribution, Latest Attribution, Session Source, and UTM parameters. - Where to go: Go to Sites → Forms or Sites → Surveys and open the asset you want to edit. Add the Source element to the form or survey. Enter the Source value you want GHL Customer Care to capture. Save the form or survey. Submit a test response. Review the submission and confirm the Source value. Open the related contact record and verify the Contact Source. - Controls: Sites → Forms, Sites → Surveys, Source - Next: Q: Is Source the same as Attribution Source? No. Source is the raw Source value stored on the contact. GHL Customer Care attribution uses separate data such as First Attribution, Latest Attribution, Session Source, and UTM parameters. Full procedure: 1. Go to Sites → Forms or Sites → Surveys and open the asset you want to edit. 2. Add the Source element to the form or survey. 3. Enter the Source value you want GHL Customer Care to capture. 4. Save the form or survey. 5. Submit a test response. 6. Review the submission and confirm the Source value. 7. Open the related contact record and verify the Contact Source. --- ## **Frequently Asked Questions** **Q: Is Source the same as Attribution Source?** No. Source is the raw Source value stored on the contact. GHL Customer Care attribution uses separate data such as First Attribution, Latest Attribution, Session Source, and UTM parameters. **Q: Is `source` the same as `utm_source`?** No. `source` controls the Source field described in this article. `utm_source` is used for attribution tracking. **Q: Can I use different Source values with the same form or survey?** Yes. Add a different `source` value to the URL to override the value configured in the builder. **Q: Can I filter contacts by Contact Source?** Yes. Contact Source can be used in supported contact filters and reporting areas. --- ## **Related Articles** - [Understanding Attribution Source](https://docs.ghlcustomercare.com/docs/reporting/tracking-and-attribution/understanding-attribution-source) - [How to Create a Contact Form in GHL Customer Care](https://docs.ghlcustomercare.com/docs/sites/forms/how-to-create-a-contact-form-in-ghl-customer-care) - [Where Do Survey Answers Show Up?](https://docs.ghlcustomercare.com/docs/sites/surveys/how-to-access-and-export-survey-submissions) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com