# How to Use Address Auto-Complete in GHL Customer Care Forms and Surveys > Learn how to enable Address Auto-Complete in GHL Customer Care forms and surveys. Capture accurate address data instantly — now free and unlimited for all - Source: https://docs.ghlcustomercare.com/docs/sites/forms/how-to-use-address-auto-complete-in-ghl-customer-care-forms-and-surveys - Section: Sites / Forms - Reading time: 3 min - Images: 7, each explained below - Modified on Wed, 9 Sep at 9:15 AM --- Address Auto-Complete is now **free and unlimited** in all GHL Customer Care accounts. This feature makes it easier for your leads and customers to enter accurate address details in forms and surveys. As users type into the Address field, real-time suggestions appear and automatically fill in the Street, City, State, Country, and Postal Code fields — ensuring fast, accurate, and consistent data collection. --- ## **What is Address Auto-Complete?** Address Auto-Complete converts the standard Address field in GHL Customer Care forms and surveys into a smart, predictive search bar. It uses an integrated global database to surface relevant address suggestions as users type, making form submission faster and error-free. Accurate address data is essential for workflows, segmentation, reporting, and delivery-based actions. Address Auto-Complete eliminates typing errors, guarantees consistent formatting, and speeds up form completion, improving both user experience and data reliability. ### **Smart Search Suggestions** As a user types into the Address field, GHL Customer Care provides live predictive suggestions based on real-world address data. ### **Auto-Fill Address Fields** When the user selects an address from the dropdown, all relevant fields (Street, City, State, Country, and Postal Code) are automatically filled. This ensures consistent formatting and eliminates manual data entry errors. --- ## **Key Benefits of Address Auto-Complete** The Address Auto-Complete feature enhances every form submission by ensuring contact data is validated, consistent, and properly formatted. This reduces downstream corrections and increases user satisfaction. - **Free & Unlimited:** Included in every GHL Customer Care account with no usage limits. - **Improved Data Accuracy:** Ensures consistent, validated address entries. - **Faster Submissions:** Reduces typing effort for leads and clients. - **Higher Conversion Rates:** Frictionless user experience leads to more form completions. - **Better Data for Reporting:** Standardized address formats improve automation accuracy. --- ## **How to Enable Address Auto-Complete** ### **Add the Address Field** Navigate to **Sites → Forms** (or **Surveys**) and open the form builder where you want to use Address Auto-Complete. In the **Form Elements** panel, drag the **Address** field into your form layout. The Address element is marked as **Updated**, indicating that it supports Auto-Complete functionality. ![Add the Address Field (image 1 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055758329/original/1keSyOM9IjxVc9cggUh6vpY5sReynZIdUQ.png) **Add the Address Field (image 1 of 7)** This screenshot appears in the "Add the Address Field" section of "How to Use Address Auto-Complete in GHL Customer Care Forms and Surveys". The text alongside this image reads: In the Form Elements panel, drag the Address field into your form layout. The Address element is marked as Updated, indicating that it supports Auto-Complete functionality. Immediately after, the guide continues: After adding the Address field, click on it to open the settings panel on the right side of the screen. - What this covers: In the Form Elements panel, drag the Address field into your form layout. The Address element is marked as Updated, indicating that it supports Auto-Complete functionality. - Controls: Sites → Forms, Surveys, Form Elements, Address, Updated - Next: After adding the Address field, click on it to open the settings panel on the right side of the screen. ### **Access Address Field Settings** After adding the Address field, click on it to open the settings panel on the right side of the screen. This panel allows you to customize address behavior, enable auto-complete, and control whether users must select a verified address. ![Access Address Field Settings (image 2 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055758336/original/pFSPtlYwSv71eVBrmuOAC8FmwNJFsykfug.png) **Access Address Field Settings (image 2 of 7)** This screenshot appears in the "Access Address Field Settings" section of "How to Use Address Auto-Complete in GHL Customer Care Forms and Surveys". The text alongside this image reads: This panel allows you to customize address behavior, enable auto-complete, and control whether users must select a verified address. Immediately after, the guide continues: In the settings panel, locate the toggle labeled Auto-Complete Address and switch it ON. - What to choose: This panel allows you to customize address behavior, enable auto-complete, and control whether users must select a verified address. - Next: In the settings panel, locate the toggle labeled Auto-Complete Address and switch it ON. ### **Enable Auto-Complete Address** In the settings panel, locate the toggle labeled **Auto-Complete Address** and switch it **ON**. Once activated, this setting transforms the standard address input into a smart search bar that suggests accurate addresses as users type. ![Enable Auto-Complete Address (image 3 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055758423/original/LW7dk4ZxDjLJEfzjjsy-vKEb3AyAzSizFQ.png) **Enable Auto-Complete Address (image 3 of 7)** This screenshot appears in the "Enable Auto-Complete Address" section of "How to Use Address Auto-Complete in GHL Customer Care Forms and Surveys". The text alongside this image reads: Once activated, this setting transforms the standard address input into a smart search bar that suggests accurate addresses as users type. Immediately after, the guide continues: If you want to ensure that users only submit validated addresses, toggle Mandatory to Select Address in Search Bar to ON. - What to fill in: Once activated, this setting transforms the standard address input into a smart search bar that suggests accurate addresses as users type. - Controls: Auto-Complete Address, ON - Next: If you want to ensure that users only submit validated addresses, toggle Mandatory to Select Address in Search Bar to ON. ### **Make Address Selection Mandatory** If you want to ensure that users only submit validated addresses, toggle **Mandatory to Select Address in Search Bar** to **ON**. When enabled, users must pick one of the suggested addresses before they can submit the form. If left OFF, they can enter an address manually. ![Make Address Selection Mandatory (image 4 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055758426/original/RxZTM2OVNrnwIzCdd8ip3sbi6f63t_is_w.jpeg) **Make Address Selection Mandatory (image 4 of 7)** This screenshot appears in the "Make Address Selection Mandatory" section of "How to Use Address Auto-Complete in GHL Customer Care Forms and Surveys". The text alongside this image reads: When enabled, users must pick one of the suggested addresses before they can submit the form. If left OFF, they can enter an address manually. Immediately after, the guide continues: Click Preview at the top right of the form builder to see how the Address field appears in the live form. - What to fill in: When enabled, users must pick one of the suggested addresses before they can submit the form. If left OFF, they can enter an address manually. - Next: Click Preview at the top right of the form builder to see how the Address field appears in the live form. ### **Preview the Form** Click **Preview** at the top right of the form builder to see how the Address field appears in the live form. The Address field will now display a **search bar**, allowing users to begin typing and instantly view address suggestions as they type. ![Preview the Form (image 5 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055758436/original/zGD2LeIC6RMs_jDGsds9JgI1fDnGEbLNOQ.jpeg) **Preview the Form (image 5 of 7)** This screenshot appears in the "Preview the Form" section of "How to Use Address Auto-Complete in GHL Customer Care Forms and Surveys". The text alongside this image reads: The Address field will now display a search bar, allowing users to begin typing and instantly view address suggestions as they type. Immediately after, the guide continues: In the preview, type a few characters (such as part of a street name) into the Address field. - What to fill in: The Address field will now display a search bar, allowing users to begin typing and instantly view address suggestions as they type. - Controls: Preview, search bar - Next: In the preview, type a few characters (such as part of a street name) into the Address field. ### **Test Live Address Suggestions** In the preview, type a few characters (such as part of a street name) into the Address field. You’ll see predictive suggestions appear below the search bar — selecting one will automatically populate the Street, City, State, Country, and Postal Code fields. ![Test Live Address Suggestions (image 6 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155055758434/original/_pK5PJkq8QF9qLUAgJBfLtgDmsd7GQeIrA.jpeg) **Test Live Address Suggestions (image 6 of 7)** This screenshot appears in the "Test Live Address Suggestions" section of "How to Use Address Auto-Complete in GHL Customer Care Forms and Surveys". The text alongside this image reads: You’ll see predictive suggestions appear below the search bar — selecting one will automatically populate the Street, City, State, Country, and Postal Code fields. Immediately after, the guide continues: After confirming that Auto-Complete works as expected, click Save to apply your changes. - What this covers: You’ll see predictive suggestions appear below the search bar — selecting one will automatically populate the Street, City, State, Country, and Postal Code fields. - Next: After confirming that Auto-Complete works as expected, click Save to apply your changes. ### **Save and Publish** After confirming that Auto-Complete works as expected, click **Save** to apply your changes. Once published, every visitor who fills out the form will experience fast, accurate address entry powered by built-in Auto-Complete. ![Save and Publish (image 7 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080506215/original/ldcmBZqziAekjXyvMkoMPT_V0fse3xtbnw.png) **Save and Publish (image 7 of 7)** This screenshot appears in the "Save and Publish" section of "How to Use Address Auto-Complete in GHL Customer Care Forms and Surveys". The text alongside this image reads: Once published, every visitor who fills out the form will experience fast, accurate address entry powered by built-in Auto-Complete. Immediately after, the guide continues: Q: Is Address Auto-Complete still a paid feature? - What this covers: Once published, every visitor who fills out the form will experience fast, accurate address entry powered by built-in Auto-Complete. - Controls: Save - Next: Q: Is Address Auto-Complete still a paid feature? --- ## **Frequently Asked Questions** **Q: Is Address Auto-Complete still a paid feature?** No. It’s now completely free and unlimited for all GHL Customer Care accounts. **Q: Can I still allow users to manually type their address?** Yes. You can disable the Auto-Complete toggle if manual entry is preferred. **Q: Does Address Auto-Complete work globally?** Yes. It supports most countries and postal formats worldwide. **Q: Will my old forms automatically get Auto-Complete enabled?** No. You’ll need to open each form or survey and enable the toggle manually. **Q: What happens if a user doesn’t select a suggested address?** If the “Mandatory to Select Address in Search Bar” toggle is ON, users must pick a suggestion to submit the form. If OFF, they can type freely. **Q: Does Auto-Complete overwrite existing contact data?** No. Submissions follow your usual contact update rules and mapping preferences. --- ## **Related Articles** - [How to Create a Contact Form in GHL Customer Care](https://docs.ghlcustomercare.com/docs/sites/forms/how-to-create-a-contact-form-in-ghl-customer-care) - [Embedding GHL Customer Care Forms on Non-GHL Customer Care Websites](https://docs.ghlcustomercare.com/docs/sites/forms/embedding-ghl-customer-care-forms-on-non-ghl-customer-care-websites) - [Using Themes in Forms & Surveys](https://docs.ghlcustomercare.com/docs/sites/forms/themes-in-forms-surveys) - [Workflow Trigger – Form Submitted](https://docs.ghlcustomercare.com/docs/workflows/events-workflow-triggers/workflow-trigger-form-submitted) - [Workflow Action – Update Contact Field](https://docs.ghlcustomercare.com/docs/workflows/contact-workflow-actions/workflow-action-update-contact-field) - Where Do Form Responses Show Up? --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com