# How To Create Automated Email Notifications for Form and Survey Submissions

> This feature sends an automated response to the person who fills out the form. Users can customize the email's subject upon toggling the feature, opting for a more specific title than the default form title.

- Source: https://docs.ghlcustomercare.com/docs/sites/forms/how-to-create-automated-email-notifications-for-form-and-survey-submissions
- Section: Sites / Forms
- Reading time: 1 min
- Images: 3, each explained below
- Modified on Thu, 15 Feb, 2024 at 2:11 PM

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Once enabled, this feature sends an automated response to the person who fills out the form as well as an option to notify internal team members.

**Covered in this Article:**

-   [How to Activate the Email Notifications](#how-to-activate-the-email-notifications)

**Please Note**:

These options and settings are also available for Surveys.

# **How to Activate the Email Notifications**

Choose the **Sub-account** > **Sites** > **Forms** > **Form Builder** and Add Form, or choose the Form from the list where you want to toggle the Auto-responder.

1\. In the upper left corner, you'll see the "Bell" icon for notifications. Click on that icon.

![How to Activate the Email Notifications (image 1 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155020555297/original/KACnIMc4vTpL9bfpfoX_fkCehWQKcs6icg.png)

**How to Activate the Email Notifications (image 1 of 3)**

This screenshot appears in the "How to Activate the Email Notifications" section of "How To Create Automated Email Notifications for Form and Survey Submissions". The text alongside this image reads: 1. In the upper left corner, you'll see the "Bell" icon for notifications. Click on that icon. Immediately after, the guide continues: 2. The notifications icon gives you two options: the First is to send you an email if someone fills out the form, and the second is the Auto-Responder, which sends an automated message to the person who submits the form. Just toggle the….
- What to click: 1. In the upper left corner, you'll see the "Bell" icon for notifications. Click on that icon.
- Controls: Sub-account, Sites, Forms, Form Builder, Auto-Responder, Best Practice
- Next: 2. The notifications icon gives you two options: the First is to send you an email if someone fills out the form, and the second is the Auto-Responder, which sends an automated message to the person who submits the form. Just toggle the button to activate.

2\. The notifications icon gives you two options: the First is to send you an email if someone fills out the form, and the second is the **_Auto-Responder_**, which sends an automated message to the person who submits the form. Just toggle the button to activate. 

![How to Activate the Email Notifications (image 2 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155020556370/original/ceE2uO_z4WMbqmMxGAaFGoXsmLZWlDjTiA.png)

**How to Activate the Email Notifications (image 2 of 3)**

This screenshot appears in the "How to Activate the Email Notifications" section of "How To Create Automated Email Notifications for Form and Survey Submissions". The text alongside this image reads: 2. The notifications icon gives you two options: the First is to send you an email if someone fills out the form, and the second is the Auto-Responder, which sends an automated message to the person who submits the form. Just toggle the button to activate. Immediately after, the guide continues: 3. Fill in the "Subject" for the automatic email that will be sent. The "reply to email" will be the email address that will receive responses if in case that person replies to this automatic email. The third field, "Sender name," will….
- What to choose: 2. The notifications icon gives you two options: the First is to send you an email if someone fills out the form, and the second is the Auto-Responder, which sends an automated message to the person who submits the form. Just toggle the button to activate.
- Controls: Sub-account, Sites, Forms, Form Builder, Auto-Responder, Best Practice
- Next: 3. Fill in the "Subject" for the automatic email that will be sent. The "reply to email" will be the email address that will receive responses if in case that person replies to this automatic email. The third field, "Sender name," will default to the name of the location if left blank, or you can choose to customize it, so that name will show on the email that will be sent. Once done, hit Save and then Save again, on the upper right, to save the updates on the form itself.

3\. Fill in the "Subject" for the automatic email that will be sent. The "reply to email" will be the email address that will receive responses if in case that person replies to this automatic email.  The third field, "Sender name," will default to the name of the location if left blank, or you can choose to customize it, so that name will show on the email that will be sent. Once done, hit Save  and then Save again, on the upper right, to save the updates on the form itself.

![How to Activate the Email Notifications (image 3 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155020557134/original/fBT19UzAYz-_WhsO3XvBOJmlV0d4HvjiXQ.png)

**How to Activate the Email Notifications (image 3 of 3)**

This screenshot appears in the "How to Activate the Email Notifications" section of "How To Create Automated Email Notifications for Form and Survey Submissions". The text alongside this image reads: 3. Fill in the "Subject" for the automatic email that will be sent. The "reply to email" will be the email address that will receive responses if in case that person replies to this automatic email. The third field, "Sender name," will default to the name of the location if left blank, or you can…. Immediately after, the guide continues: Once the new settings and the form has been saved, click on Preview on the upper right and fill out the form to test if the feature works.
- What to fill in: 3. Fill in the "Subject" for the automatic email that will be sent. The "reply to email" will be the email address that will receive responses if in case that person replies to this automatic email. The third field, "Sender name," will default to the name of the location if left blank, or you can choose to customize it, so that name will show on the email that will be sent. Once done, hit Save and then Save again, on the upper right, to save the updates on the form itself.
- Controls: Sub-account, Sites, Forms, Form Builder, Auto-Responder, Best Practice
- Next: Once the new settings and the form has been saved, click on Preview on the upper right and fill out the form to test if the feature works.

**Best Practice**:

Once the new settings and the form has been saved, click on Preview on the upper right and fill out the form to test if the feature works.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com