# Email Validation feature in Forms and Surveys > We are thrilled to announce the launch of the Email Validation feature for our Forms and Surveys module. This new functionality allows form and survey… - Source: https://docs.ghlcustomercare.com/docs/sites/forms/email-validation-feature-in-forms-and-surveys - Section: Sites / Forms - Reading time: 3 min - Images: 2, each explained below - Modified on Wed, 22 Jan, 2025 at 7:21 PM --- We are thrilled to announce the launch of the Email Validation feature for our Forms and Surveys module. This new functionality allows form and survey participants to validate their email addresses directly within the form or survey, enhancing the integrity of the data collected and providing a more seamless user experience. --- **TABLE OF CONTENTS** - [Email Validation Button](#email-validation-button) - [Validation Code](#validation-code) - [How it works](#how-it-works) - [FAQs](#faqs) - [Q1: Why should I use the email validation feature in my forms and surveys?](#q1-why-should-i-use-the-email-validation-feature-in-my-forms-and-surveys) - [Q2: How does the email validation process improve data accuracy?](#q2-how-does-the-email-validation-process-improve-data-accuracy) - [Q3: Can I customize the validation email that is sent to users?](#q3-can-i-customize-the-validation-email-that-is-sent-to-users) - [Q4: How do I enable the email validation feature in my forms and surveys?](#q4-how-do-i-enable-the-email-validation-feature-in-my-forms-and-surveys) - [Q5: What happens if a user fails to validate their email address?](#q5-what-happens-if-a-user-fails-to-validate-their-email-address) - [Q6: How can I track which email addresses have been validated?](#q6-how-can-i-track-which-email-addresses-have-been-validated) --- ## Email Validation Button ![Email Validation Button (image 1 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155027788086/original/dXp-CiWScwGbgG-pSkv_exCpXDB_S2vF9Q.png) **Email Validation Button (image 1 of 2)** This screenshot appears in the "Email Validation Button" section of "Email Validation feature in Forms and Surveys". The text alongside this image reads: Email Validation Button Validation Code How it works FAQs. Immediately after, the guide continues: A "Verify Email" button is now displayed next to the email input field in forms and surveys. This button is only visible after the user has entered a well formatted email address. Clicking this button sends a validation code to the…. - What this covers: Email Validation Button Validation Code How it works FAQs - Next: A "Verify Email" button is now displayed next to the email input field in forms and surveys. This button is only visible after the user has entered a well formatted email address. Clicking this button sends a validation code to the entered email address, initiating the validation process. A "Verify Email" button is now displayed next to the email input field in forms and surveys. This button is only visible after the user has entered a well formatted email address. Clicking this button sends a validation code to the entered email address, initiating the validation process. ## Validation Code ![Validation Code (image 2 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155027788179/original/G5Et7r-kk6CJ-mHOOLDbdMgyP3B5sVZ1IQ.png) **Validation Code (image 2 of 2)** This screenshot appears in the "Validation Code" section of "Email Validation feature in Forms and Surveys". The text alongside this image reads: A "Verify Email" button is now displayed next to the email input field in forms and surveys. This button is only visible after the user has entered a well formatted email address. Clicking this button sends a validation code to the entered email address, initiating the validation process. Immediately after, the guide continues: Upon clicking the "Verify Email" button, users receive a unique validation code via email. This code must be entered back into the form or survey to confirm the email address. This step ensures that the email address provided is both…. - What to fill in: A "Verify Email" button is now displayed next to the email input field in forms and surveys. This button is only visible after the user has entered a well formatted email address. Clicking this button sends a validation code to the entered email address, initiating the validation process. - Next: Upon clicking the "Verify Email" button, users receive a unique validation code via email. This code must be entered back into the form or survey to confirm the email address. This step ensures that the email address provided is both valid and accessible by the user, thereby enhancing data accuracy. Upon clicking the "Verify Email" button, users receive a unique validation code via email. This code must be entered back into the form or survey to confirm the email address. This step ensures that the email address provided is both valid and accessible by the user, thereby enhancing data accuracy. ## How it works 1. **Email Entry**: Users will enter their email address in the designated field of a form or survey. 2. **Validation Prompt**: Upon entering a valid email, the "Verify Email" button will become visible next to the email input field. 3. **Send Validation Code**: Clicking this button sends a unique validation code to the user's email address. 4. **Enter Validation Code**: Users must enter this code back into the form or survey to verify their email address. 5. **Validation Confirmation**: Once the code is entered correctly, the email address is verified and marked accordingly in the submission data. ## FAQs #### **Q1: Why should I use the email validation feature in my forms and surveys?** **A**: Implementing the email validation feature ensures that the email addresses collected are valid, reducing the likelihood of fake or incorrect submissions. This enhances the quality of your leads and ensures more reliable data for your marketing campaigns. #### **Q2: How does the email validation process improve data accuracy?** **A**: By requiring users to validate their email addresses through a unique code sent to their inbox, you can confirm that the provided email addresses are real and accessible. This reduces the chances of collecting inaccurate or fake email addresses, leading to more precise and effective marketing efforts. #### **Q3: Can I customize the validation email that is sent to users?** **A**: Currently, the validation email is standardized to ensure consistency and reliability. However, future updates may include options for customization. Stay tuned for updates on this feature. #### **Q4: How do I enable the email validation feature in my forms and surveys?** **A** : To enable email validation, navigate to the form or survey settings within the module, and toggle the email validation option in email field. The "Verify Email" button will then automatically appear next to the email input fields in your forms and surveys. #### **Q5: What happens if a user fails to validate their email address?** **A**: If a user does not complete the email validation process, their submission may not be accepted. This ensures that only submissions with validated email addresses are collected, maintaining the integrity of your data. #### **Q6: How can I track which email addresses have been validated?** **A**: The system includes a “Verified Email” field in the form and survey submissions. When an email is successfully validated, it will be marked as “Yes” under this field, allowing you to easily identify verified email addresses. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com