# Transfer a Domain Out of GHL Customer Care > Learn how to check transfer eligibility, unlock your domain, request an EPP code, and move a GHL Customer Care-managed domain safely to another registrar successfully. - Source: https://docs.ghlcustomercare.com/docs/settings/domain-purchase-transfer/transfer-a-domain-out-of-ghl-customer-care - Section: Settings / Domain Purchase / Transfer - Reading time: 5 min - Images: 7, each explained below --- Transferring a domain out of GHL Customer Care lets you move its registration and renewal management to another registrar without contacting Support for most standard transfers. GHL Customer Care checks whether the domain is eligible, allows you to unlock it, and sends the EPP authorization code needed by the receiving registrar. --- **TABLE OF CONTENTS** - [What Is Domain Transfer-Out?](#what-is-domain-transfer-out) - [What Is Domain Transfer-Out?](#what-is-domain-transfer-out) - [Key Benefits of Domain Transfer-Out](#key-benefits-of-domain-transfer-out) - [Domain Transfer Eligibility](#domain-transfer-eligibility) - [How To Transfer-Out a Domain](#how-to-transfer-out-a-domain) - [Step 1: Open the Domain Settings](#step-1-open-the-domain-settings) - [Step 2: Open Advanced Settings](#step-2-open-advanced-settings) - [Step 3: Select a Registrar](#step-3-select-a-registrar) - [Step 4: Unlock the Domain](#step-4-unlock-the-domain) - [Step 5: Request the EPP Authorization Code](#step-5-request-the-epp-authorization-code) - [Step 6: Check the Authorized Email Inboxes](#step-6-check-the-authorized-email-inboxes) - [Step 7: Complete the Transfer With the Receiving Registrar](#step-7-complete-the-transfer-with-the-receiving-registrar) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- ## **What Is Domain Transfer-Out?** Domain Transfer-Out is a self-service feature for moving an eligible domain purchased through or transferred into GHL Customer Care to another domain registrar. It simplifies the first part of the transfer by checking eligibility, unlocking the domain when required, and providing the EPP authorization code used to verify the request. The transfer begins in the domain’s **Advanced Settings** in GHL Customer Care. After receiving the authorization code, you must complete the remaining transfer steps with the receiving registrar. **Important:** Transfers to Cloudflare use a dedicated process and should not be completed through the standard EPP-code workflow. Follow [Transfer Domain from GHL Customer Care to Cloudflare](https://docs.ghlcustomercare.com/docs/settings/domain-purchase-transfer/domain-transfer-out-to-cloudflare) for the current Cloudflare-specific instructions. **Note:** Transfer-out of .uk TLD family (.uk , .co.uk , .org.uk ,.me.uk) requires support intervention --- ## **Key Benefits of Domain Transfer-Out** - **Self-service transfers:** Start an eligible domain transfer directly from GHL Customer Care. - **Automated eligibility checks:** Identify transfer restrictions before requesting an authorization code. - **Simplified domain unlocking:** Unlock the domain from the same transfer workflow when required. - **Secure authorization:** Receive an EPP code that verifies the transfer with the receiving registrar. - **Registrar flexibility:** Move an eligible domain to another supported registrar. - **Clear exception handling:** Follow dedicated processes for Cloudflare, `.uk` domains, and domains in cancelled accounts. --- ## **Domain Transfer Eligibility** Transfer eligibility protects domains from unauthorized movement and ensures that registry and registrar requirements are satisfied. Reviewing the eligibility result before starting the transfer helps you understand whether you can proceed immediately or must resolve a restriction first. A domain may be ineligible for transfer when: - It has been registered or transferred within past 60 days - It is prohibited by the current registrar/registry for transfer - It is already undergoing a transfer When the domain is not eligible, review the message shown in the eligibility result and resolve the identified restriction before trying again. **Important:** The standard self-service workflow is intended for domains accessible through an active GHL Customer Care account. When the account has already been cancelled, submit a domain release request instead. Follow [Release Purchased Domains from Cancelled Accounts](https://docs.ghlcustomercare.com/docs/settings/domain-purchase-transfer/releasing-purchased-domains-from-a-cancelled-account) and provide the requested ownership and account details. --- ## **How To Transfer-Out a Domain** Completing each step in order ensures that GHL Customer Care can verify the domain’s status and securely provide the authorization code. Requesting the EPP code starts the transfer process, but the transfer must still be submitted and completed through the receiving registrar. ### **Step 1:** Open the Domain Settings Go to **Settings > Domains & URL Redirects.**  Locate the domain you want to transfer and click **Manage.** ![Step 1: Open the Domain Settings (image 1 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155077835124/original/TO7ooxYzoiB_oj2Z_bUcQNhawRh4rnTMQw.png) **Step 1: Open the Domain Settings (image 1 of 7)** This screenshot appears in the "Step 1: Open the Domain Settings" section of "Transfer a Domain Out of GHL Customer Care". The text alongside this image reads: Go to Settings > Domains & URL Redirects. Locate the domain you want to transfer and click Manage. The navigation path used here is Settings > Domains. Immediately after, the guide continues: Select the domain’s Advanced Settings tab. Click Configuration then locate the Transfer to Another Registrar option. - Path: Settings > Domains - Where to go: Go to Settings > Domains & URL Redirects. Locate the domain you want to transfer and click Manage. - Controls: Settings > Domains & URL Redirects., Manage. - Next: Select the domain’s Advanced Settings tab. Click Configuration then locate the Transfer to Another Registrar option. ### **Step 2:** Open Advanced Settings Select the domain’s **Advanced Settings** tab. Click **Configuration** then locate the **Transfer to Another Registrar** option. Once you click **Transfer to Another Registrar**, the domain will automatically go through an eligibility check. ![Step 2: Open Advanced Settings (image 2 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155077835274/original/-B-vdUvLaGqBesqto4hTn2li6k9wnvhAPA.png) **Step 2: Open Advanced Settings (image 2 of 7)** This screenshot appears in the "Step 2: Open Advanced Settings" section of "Transfer a Domain Out of GHL Customer Care". The text alongside this image reads: Once you click Transfer to Another Registrar, the domain will automatically go through an eligibility check. Immediately after, the guide continues: Choose the registrar that will receive the domain from the available dropdown. Selecting the registrar does not complete the transfer. It identifies where you intend to move the domain before requesting the authorization code. - What to click: Once you click Transfer to Another Registrar, the domain will automatically go through an eligibility check. - Controls: Advanced Settings, Configuration, Transfer to Another Registrar - Next: Choose the registrar that will receive the domain from the available dropdown. Selecting the registrar does not complete the transfer. It identifies where you intend to move the domain before requesting the authorization code. ### **Step 3:** Select a Registrar Choose the registrar that will receive the domain from the available dropdown. Selecting the registrar does not complete the transfer. It identifies where you intend to move the domain before requesting the authorization code. ![Step 3: Select a Registrar (image 3 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155077835441/original/0yGOdtyhkKfz_D4W7sTQiysS_ER3azitrw.png) **Step 3: Select a Registrar (image 3 of 7)** This screenshot appears in the "Step 3: Select a Registrar" section of "Transfer a Domain Out of GHL Customer Care". The text alongside this image reads: Choose the registrar that will receive the domain from the available dropdown. Selecting the registrar does not complete the transfer. It identifies where you intend to move the domain before requesting the authorization code. Immediately after, the guide continues: If the domain is locked, use the available control to unlock it. A registrar lock protects the domain against unauthorized transfers. The domain must be unlocked before the receiving registrar can complete the transfer. - What to choose: Choose the registrar that will receive the domain from the available dropdown. Selecting the registrar does not complete the transfer. It identifies where you intend to move the domain before requesting the authorization code. - Next: If the domain is locked, use the available control to unlock it. A registrar lock protects the domain against unauthorized transfers. The domain must be unlocked before the receiving registrar can complete the transfer. ### **Step 4:** Unlock the Domain If the domain is locked, use the available control to unlock it. A registrar lock protects the domain against unauthorized transfers. The domain must be unlocked before the receiving registrar can complete the transfer. ![Step 4: Unlock the Domain (image 4 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155077835463/original/zxRcDWDc3oqqNwfgGXs2Awse3AfTzvmlPA.png) **Step 4: Unlock the Domain (image 4 of 7)** This screenshot appears in the "Step 4: Unlock the Domain" section of "Transfer a Domain Out of GHL Customer Care". The text alongside this image reads: If the domain is locked, use the available control to unlock it. A registrar lock protects the domain against unauthorized transfers. The domain must be unlocked before the receiving registrar can complete the transfer. Immediately after, the guide continues: Click ** Get Code ** to request the EPP authorization code. The EPP code confirms that the person initiating the transfer is authorized to move the domain. After the request succeeds, GHL Customer Care displays the masked email addresses…. - What this covers: If the domain is locked, use the available control to unlock it. A registrar lock protects the domain against unauthorized transfers. The domain must be unlocked before the receiving registrar can complete the transfer. - Next: Click ** Get Code ** to request the EPP authorization code. The EPP code confirms that the person initiating the transfer is authorized to move the domain. After the request succeeds, GHL Customer Care displays the masked email addresses where the authorization code was sent. The EPP code itself is not displayed on this screen. ### **Step 5:** Request the EPP Authorization Code Click \*\***Get Code**\*\* to request the EPP authorization code. The EPP code confirms that the person initiating the transfer is authorized to move the domain. After the request succeeds, GHL Customer Care displays the masked email addresses where the authorization code was sent. The EPP code itself is not displayed on this screen. ![Step 5: Request the EPP Authorization Code (image 5 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155077835500/original/t7ccbwJ2j2xyf6ZH269wlqVnz3h5OQP-IQ.png) **Step 5: Request the EPP Authorization Code (image 5 of 7)** This screenshot appears in the "Step 5: Request the EPP Authorization Code" section of "Transfer a Domain Out of GHL Customer Care". The text alongside this image reads: Click ** Get Code ** to request the EPP authorization code. The EPP code confirms that the person initiating the transfer is authorized to move the domain. After the request succeeds, GHL Customer Care displays the masked email addresses where the authorization code was sent. The EPP code itself is…. Immediately after, the guide continues: After you request the EPP authorization code, the confirmation screen shows the masked email addresses where GHL Customer Care sent the code. Email addresses are masked to protect the full address: 1. For a local part or domain segment with…. - What to click: Click ** Get Code ** to request the EPP authorization code. The EPP code confirms that the person initiating the transfer is authorized to move the domain. After the request succeeds, GHL Customer Care displays the masked email addresses where the authorization code was sent. The EPP code itself is not displayed on this screen. - Controls: Get Code - Next: After you request the EPP authorization code, the confirmation screen shows the masked email addresses where GHL Customer Care sent the code. Email addresses are masked to protect the full address: 1. For a local part or domain segment with more than two characters, GHL Customer Care shows the first and last characters and masks the characters between them. ### **Step 6:** Check the Authorized Email Inboxes After you request the EPP authorization code, the confirmation screen shows the masked email addresses where GHL Customer Care sent the code. **Email addresses are masked to protect the full address:** 1\. For a local part or domain segment with more than two characters, GHL Customer Care shows the first and last characters and masks the characters between them. 2\. For a two-character segment, GHL Customer Care shows only the first character. 3\. For a single-character segment, GHL Customer Care masks the character completely. 4\. The top-level domain, such as \`.com\` or \`.org\`, remains visible. When the code is sent to more than two email addresses, GHL Customer Care displays the first two masked addresses and a \*\*+N more\*\* indicator. Hover over the indicator to view the additional masked addresses. Check the inboxes, spam folders, and filtered folders for the displayed email addresses. The EPP authorization code is sent by email and is not displayed on the transfer confirmation screen. When the code does not arrive or another code is needed, wait at least five minutes before requesting it again. Use the most recently delivered code when completing the transfer. ![Step 6: Check the Authorized Email Inboxes (image 6 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155077835588/original/UTOv-ihw2VaWIlUtvo3Mu5XpDZrxV1tnmA.png) **Step 6: Check the Authorized Email Inboxes (image 6 of 7)** This screenshot appears in the "Step 6: Check the Authorized Email Inboxes" section of "Transfer a Domain Out of GHL Customer Care". The text alongside this image reads: 4. The top-level domain, such as `.com` or `.org`, remains visible. When the code is sent to more than two email addresses, GHL Customer Care displays the first two masked addresses and a **+N more** indicator. Hover over the indicator to view the additional masked addresses. Check the inboxes, spam…. Immediately after, the guide continues: Sign in to the receiving registrar and open its domain-transfer process. Enter the domain name and EPP authorization code, then complete any required payment, contact verification, or transfer approval steps. - What this covers: 4. The top-level domain, such as `.com` or `.org`, remains visible. When the code is sent to more than two email addresses, GHL Customer Care displays the first two masked addresses and a **+N more** indicator. Hover over the indicator to view the additional masked addresses. Check the inboxes, spam folders, and filtered folders for the displayed email addresses. The EPP authorization code is sent by email and is not displayed on the transfer confirmation screen. When the code does not arrive or another code is needed, wait at least five minutes before requesting it again. Use the most recently delivered code when completing the transfer. - Next: Sign in to the receiving registrar and open its domain-transfer process. Enter the domain name and EPP authorization code, then complete any required payment, contact verification, or transfer approval steps. ![Step 6: Check the Authorized Email Inboxes (image 7 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080115814/original/4Fg357w8bLvA0XMmxhdN1JnupTe6EHv98g.png) **Step 6: Check the Authorized Email Inboxes (image 7 of 7)** This screenshot appears in the "Step 6: Check the Authorized Email Inboxes" section of "Transfer a Domain Out of GHL Customer Care". The text alongside this image reads: 4. The top-level domain, such as `.com` or `.org`, remains visible. When the code is sent to more than two email addresses, GHL Customer Care displays the first two masked addresses and a **+N more** indicator. Hover over the indicator to view the additional masked addresses. Check the inboxes, spam…. Immediately after, the guide continues: Sign in to the receiving registrar and open its domain-transfer process. Enter the domain name and EPP authorization code, then complete any required payment, contact verification, or transfer approval steps. - What this covers: 4. The top-level domain, such as `.com` or `.org`, remains visible. When the code is sent to more than two email addresses, GHL Customer Care displays the first two masked addresses and a **+N more** indicator. Hover over the indicator to view the additional masked addresses. Check the inboxes, spam folders, and filtered folders for the displayed email addresses. The EPP authorization code is sent by email and is not displayed on the transfer confirmation screen. When the code does not arrive or another code is needed, wait at least five minutes before requesting it again. Use the most recently delivered code when completing the transfer. - Next: Sign in to the receiving registrar and open its domain-transfer process. Enter the domain name and EPP authorization code, then complete any required payment, contact verification, or transfer approval steps. ### **Step 7:** Complete the Transfer With the Receiving Registrar Sign in to the receiving registrar and open its domain-transfer process. Enter the domain name and EPP authorization code, then complete any required payment, contact verification, or transfer approval steps. Monitor the receiving registrar account and authorized email inboxes for status updates or approval requests. After the transfer is complete, confirm that the domain appears in the new registrar account, review the nameservers and DNS records, and test any connected websites, funnels, and email services. --- ## **Frequently Asked Questions** **Q: Does requesting an EPP code complete the transfer?** No. Requesting the EPP code only provides the authorization needed to begin the transfer with the receiving registrar. You must submit and complete the transfer through that registrar. **Q: Can I transfer a domain that I connected to GHL Customer Care but purchased elsewhere?** A domain purchased from another registrar remains managed by that registrar. Begin the transfer through the registrar where the domain is currently registered. **Q: Can I transfer a domain to Cloudflare using the standard process?** No. Cloudflare transfers use a dedicated workflow. Follow the Cloudflare transfer article for the applicable steps. **Q: Can I transfer a `.uk` domain with an EPP code?** The `.uk` extension family uses a different transfer process. Contact GHL Customer Care Support for assistance. **Q: What should I do when my GHL Customer Care account is cancelled?** Use the domain release request process for cancelled accounts. The standard transfer controls may not be available after account access ends. --- ## **Related Articles** - [Domains - Transfer-In Process](https://docs.ghlcustomercare.com/docs/settings/domain-purchase-transfer/domains-transfer-in-process) - [Transfer Domain from GHL Customer Care to Cloudflare](https://docs.ghlcustomercare.com/docs/settings/domain-purchase-transfer/domain-transfer-out-to-cloudflare) - [Domains - Transfer-In Process](https://docs.ghlcustomercare.com/docs/settings/domain-purchase-transfer/domains-transfer-in-process) - [Configure & Connect Purchased Domains](https://docs.ghlcustomercare.com/docs/settings/domain-purchase-transfer/configure-connect-purchased-domains) - [Releasing Purchased Domains from a Cancelled Account](https://docs.ghlcustomercare.com/docs/settings/domain-purchase-transfer/releasing-purchased-domains-from-a-cancelled-account) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com