# Agency Tax ID Guide

> Follow this guide to add or update your Agency Tax ID in GHL Customer Care. Ensure accurate tax reporting and billing compliance with clear, step-by-step instructions.

- Source: https://docs.ghlcustomercare.com/docs/settings/agency-settings-2/agency-tax-id-guide
- Section: Settings / Agency Settings
- Reading time: 5 min
- Images: 3, each explained below
- Modified on Fri, 14 Aug at 9:00 AM

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GHL Customer Care has begun capturing Tax ID numbers from its customers worldwide to ensure we are meeting our tax obligations. Here's a quick guide to update the Tax information for your agency.  

**Value Added Tax (VAT)**
If your organization is located within the European Union, Norway, Turkey, or the United Kingdom, Value-added tax (or VAT) will be added to your purchases (e.g. subscriptions, renewals) and you'll see the tax as a separate line item on your invoices.

**VAT Exemption**
If you are a registered business, you may be exempt from VAT (i.e. reverse charge may apply) on your future purchases if a valid VAT ID is entered via the Agency Settings > Billing > Payments page.

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**TABLE OF CONTENTS**

-   [How to Update the Tax ID](#how-to-update-the-tax-id)
-   [How to Choose the Correct Tax ID Type](#how-to-choose-the-correct-tax-id-type)[](#related-articles)
-   [Related Articles](#related-articles)

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## **How to Update the Tax ID**

1.  Tax ID information can be accessed in **_Agency Settings > Billing > Payments_**
    
    
![Step 1 of 4: Tax ID information can be accessed in Agency Settings > Billing >…](https://jumpshare.com/share/RY1EuputfiVESeSdNQds+/Screen+Shot+2026-08-14+at+18.54.53.png)

**Step 1 of 4: Tax ID information can be accessed in Agency Settings > Billing >…**

This screenshot accompanies step 1 of 4 in the "How to Update the Tax ID" section of "Agency Tax ID Guide". At this point in the walkthrough you tax ID information can be accessed in Agency Settings > Billing > Payments. The navigation path used here is Agency Settings > Billing > Payments. This part of the guide covers 1 field, listed below. The next step is to select the Edit button to start updating the Tax ID information.

- Path: Agency Settings > Billing > Payments
- What this covers: Tax ID information can be accessed in Agency Settings > Billing > Payments
- Fields: In the Tax ID pop-up as shown below:
- Controls: Agency Settings > Billing > Payments, Edit, Choose, Tax, ID, type, region, Enter, Save, I do not have a Tax ID, not in the list, do not have
- Next: Select the Edit button to start updating the Tax ID information.

Full procedure:

1. Tax ID information can be accessed in Agency Settings > Billing > Payments  <- this image
2. Select the Edit button to start updating the Tax ID information.
3. In the Tax ID pop-up as shown below:
4. Select Save.

    
2.  Select the **_Edit_** button to start updating the Tax ID information.
    
    
![Step 2 of 4: Select the Edit button to start updating the Tax ID information](https://jumpshare.com/share/NBs3pWcCCPg6j5tW0S83+/Screen+Shot+2026-08-14+at+18.56.18.png)

**Step 2 of 4: Select the Edit button to start updating the Tax ID information**

This screenshot accompanies step 2 of 4 in the "How to Update the Tax ID" section of "Agency Tax ID Guide". At this point in the walkthrough you select the Edit button to start updating the Tax ID information. The navigation path used here is Agency Settings > Billing > Payments Select. This part of the guide covers 1 field, listed below. The next step is to in the Tax ID pop-up as shown below.

- Path: Agency Settings > Billing > Payments Select
- What to choose: Select the Edit button to start updating the Tax ID information.
- Fields: In the Tax ID pop-up as shown below:
- Controls: Edit, Agency Settings > Billing > Payments, Choose, Tax, ID, type, region, Enter, Save, I do not have a Tax ID, not in the list, do not have
- Next: In the Tax ID pop-up as shown below:

Full procedure:

1. Tax ID information can be accessed in Agency Settings > Billing > Payments
2. Select the Edit button to start updating the Tax ID information.  <- this image
3. In the Tax ID pop-up as shown below:
4. Select Save.

    
3.  In the Tax ID pop-up as shown below:
    1.  **Choose** the **Tax****ID****type** based on your **region**. _(A detailed guide on choosing the correct region based on your country is available below.)_
    2.  **Enter** the **Tax****ID** number.
4.  Select **_Save_**.
    
    
![Step 4 of 4: Select Save](https://jumpshare.com/share/lGtNZIzbAOhxkhEmPBw0+/Screen+Shot+2026-08-14+at+18.58.32.png)

**Step 4 of 4: Select Save**

This screenshot accompanies step 4 of 4 in the "How to Update the Tax ID" section of "Agency Tax ID Guide". At this point in the walkthrough you select Save. For context, this section explains: Tax ID information can be accessed in Agency Settings > Billing > Payments Select the Edit button to start updating the Tax ID information. In the Tax ID pop-up as shown below: Select Save. The navigation path used here is Agency Settings > Billing > Payments Select. This part of the guide covers 1 field, listed below.

- Path: Agency Settings > Billing > Payments Select
- What to choose: Select Save.
- Fields: In the Tax ID pop-up as shown below:
- Controls: Save, Agency Settings > Billing > Payments, Edit, Choose, Tax, ID, type, region, Enter, I do not have a Tax ID, not in the list, do not have

Full procedure:

1. Tax ID information can be accessed in Agency Settings > Billing > Payments
2. Select the Edit button to start updating the Tax ID information.
3. In the Tax ID pop-up as shown below:
4. Select Save.  <- this image

    

Select the '**I do not have a Tax ID**' checkbox if:
  
\- you have a Tax ID but it is **not in the list** below  
\- you **do not have** a Tax ID number  
\- you do not wish to disclose your Tax ID

If you have multiple Tax IDs, please contact support to clarify which one to use. For example, if you have "ca\_bn", "ca\_gst\_hst", and "ca\_pst\_bc", support would say to use the "ca\_gst\_hst" ID as it is the only ID that will exempt you from both HST and PST.

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## **How to Choose the Correct Tax ID Type**

GHL Customer Care supports all Tax ID types that are used across the globe. Though the **Tax ID Type options are at a regional level**, and you need to know the correct region of your Tax ID registration to be able to update the Tax information without any roadblocks. Once the correct region is selected, you can proceed to enter your country level Tax ID number, and we will implicitly identify the country level Tax ID type.

Here's the list of all countries mapped to their respective regions and Tax ID Types:

| COUNTRY | Tax ID Type | DESCRIPTION | EXAMPLE |
| --- | --- | --- | --- |
| _Andorra_ | _`ad_nrt`_ | _Andorran NRT number_ | _A-123456-Z_ |
| _Argentina_ | _`ar_cuit`_ | _Argentinian tax ID number_ | _12-3456789-01_ |
| _Australia_ | _`au_abn`_ | _Australian Business Number (AU ABN)_ | _12345678912_ |
| _Australia_ | _`au_arn`_ | _Australian Taxation Office Reference Number_ | _123456789123_ |
| _Austria_ | _`eu_vat`_ | _European VAT number_ | _ATU12345678_ |
| _Bahrain_ | _`bh_vat`_ | _Bahraini VAT Number_ | _123456789012345_ |
| _Belgium_ | _`eu_vat`_ | _European VAT number_ | _BE0123456789_ |
| _Bolivia_ | _`bo_tin`_ | _Bolivian tax ID_ | _123456789_ |
| _Brazil_ | _`br_cnpj`_ | _Brazilian CNPJ number_ | _01.234.456/5432-10_ |
| _Brazil_ | _`br_cpf`_ | _Brazilian CPF number_ | _123.456.789-87_ |
| _Bulgaria_ | _`bg_uic`_ | _Bulgaria Unified Identification Code_ | _123456789_ |
| _Bulgaria_ | _`eu_vat`_ | _European VAT number_ | _BG0123456789_ |
| _Canada_ | _`ca_bn`_ | _Canadian BN_ | _123456789_ |
| _Canada_ | _`ca_gst_hst`_ | _Canadian GST/HST number_ | _123456789RT0002_ |
| _Canada_ | _`ca_pst_bc`_ | _Canadian PST number (British Columbia)_ | _PST-1234-5678_ |
| _Canada_ | _`ca_pst_mb`_ | _Canadian PST number (Manitoba)_ | _123456-7_ |
| _Canada_ | _`ca_pst_sk`_ | _Canadian PST number (Saskatchewan)_ | _1234567_ |
| _Canada_ | _`ca_qst`_ | _Canadian QST number (Québec)_ | _1234567890TQ1234_ |
| _Chile_ | _`cl_tin`_ | _Chilean TIN_ | _12.345.678-K_ |
| _China_ | _`cn_tin`_ | _Chinese tax ID_ | _123456789012345678_ |
| _Colombia_ | _`co_nit`_ | _Colombian NIT number_ | _123.456.789-0_ |
| _Costa Rica_ | _`cr_tin`_ | _Costa Rican tax ID_ | _1-234-567890_ |
| _Croatia_ | _`eu_vat`_ | _European VAT number_ | _HR12345678912_ |
| _Cyprus_ | _`eu_vat`_ | _European VAT number_ | _CY12345678Z_ |
| _Czech Republic_ | _`eu_vat`_ | _European VAT number_ | _CZ1234567890_ |
| _Denmark_ | _`eu_vat`_ | _European VAT number_ | _DK12345678_ |
| _Dominican Republic_ | _`do_rcn`_ | _Dominican RCN number_ | _123-4567890-1_ |
| _Ecuador_ | _`ec_ruc`_ | _Ecuadorian RUC number_ | _1234567890001_ |
| _Egypt_ | _`eg_tin`_ | _Egyptian Tax Identification Number_ | _123456789_ |
| _El Salvador_ | _`sv_nit`_ | _El Salvadorian NIT number_ | _1234-567890-123-4_ |
| _Estonia_ | _`eu_vat`_ | _European VAT number_ | _EE123456789_ |
| _EU_ | _`eu_oss_vat`_ | _European One Stop Shop VAT number for non-Union scheme_ | _EU123456789_ |
| _Finland_ | _`eu_vat`_ | _European VAT number_ | _FI12345678_ |
| _France_ | _`eu_vat`_ | _European VAT number_ | _FRAB123456789_ |
| _Georgia_ | _`ge_vat`_ | _Georgian VAT_ | _123456789_ |
| _Germany_ | _`eu_vat`_ | _European VAT number_ | _DE123456789_ |
| _Greece_ | _`eu_vat`_ | _European VAT number_ | _EL123456789_ |
| _Hong Kong_ | _`hk_br`_ | _Hong Kong BR number_ | _12345678_ |
| _Hungary_ | _`eu_vat`_ | _European VAT number_ | _HU12345678_ |
| _Hungary_ | _`hu_tin`_ | _Hungary tax number (adószám)_ | _12345678-1-23_ |
| _Iceland_ | _`is_vat`_ | _Icelandic VAT_ | _123456_ |
| _India_ | _`in_gst`_ | _Indian GST number_ | _12ABCDE3456FGZH_ |
| _Indonesia_ | _`id_npwp`_ | _Indonesian NPWP number_ | _12.345.678.9-012.345_ |
| _Ireland_ | _`eu_vat`_ | _European VAT number_ | _IE1234567AB_ |
| _Israel_ | _`il_vat`_ | _Israel VAT_ | _000012345_ |
| _Italy_ | _`eu_vat`_ | _European VAT number_ | _IT12345678912_ |
| _Japan_ | _`jp_cn`_ | _Japanese Corporate Number (\*Hōjin Bangō\*)_ | _1234567891234_ |
| _Japan_ | _`jp_rn`_ | _Japanese Registered Foreign Businesses' Registration Number (\*Tōroku Kokugai Jigyōsha no Tōroku Bangō\*)_ | _12345_ |
| _Japan_ | _`jp_trn`_ | _Japanese Tax Registration Number (\*Tōroku Bangō\*)_ | _T1234567891234_ |
| _Kazakhstan_ | _`kz_bin`_ | _Kazakhstani Business Identification Number_ | _123456789012_ |
| _Kenya_ | _`ke_pin`_ | _Kenya Revenue Authority Personal Identification Number_ | _P000111111A_ |
| _Latvia_ | _`eu_vat`_ | _European VAT number_ | _LV12345678912_ |
| _Liechtenstein_ | _`li_uid`_ | _Liechtensteinian UID number_ | _CHE123456789_ |
| _Lithuania_ | _`eu_vat`_ | _European VAT number_ | _LT123456789123_ |
| _Luxembourg_ | _`eu_vat`_ | _European VAT number_ | _LU12345678_ |
| _Malaysia_ | _`my_frp`_ | _Malaysian FRP number_ | _12345678_ |
| _Malaysia_ | _`my_itn`_ | _Malaysian ITN_ | _C 1234567890_ |
| _Malaysia_ | _`my_sst`_ | _Malaysian SST number_ | _A12-3456-78912345_ |
| _Malta_ | _`eu_vat`_ | _European VAT number_ | _MT12345678_ |
| _Mexico_ | _`mx_rfc`_ | _Mexican RFC number_ | _ABC010203AB9_ |
| _Netherlands_ | _`eu_vat`_ | _European VAT number_ | _NL123456789B12_ |
| _New Zealand_ | _`nz_gst`_ | _New Zealand GST number_ | _123456789_ |
| _Nigeria_ | _`ng_tin`_ | _Nigerian Tax Identification Number_ | _12345678-0001_ |
| _Norway_ | _`no_vat`_ | _Norwegian VAT number_ | _123456789MVA_ |
| _Norway_ | _`no_voec`_ | _Norwegian VAT on e-commerce number_ | _1234567_ |
| _Oman_ | _`om_vat`_ | _Omani VAT Number_ | _OM1234567890_ |
| _Peru_ | _`pe_ruc`_ | _Peruvian RUC number_ | _12345678901_ |
| _Philippines_ | _`ph_tin`_ | _Philippines Tax Identification Number_ | _123456789012_ |
| _Poland_ | _`eu_vat`_ | _European VAT number_ | _PL1234567890_ |
| _Portugal_ | _`eu_vat`_ | _European VAT number_ | _PT123456789_ |
| _Romania_ | _`eu_vat`_ | _European VAT number_ | _RO1234567891_ |
| _Romania_ | _`ro_tin`_ | _Romanian tax ID number_ | _1234567890123_ |
| _Russia_ | _`ru_inn`_ | _Russian INN_ | _1234567891_ |
| _Russia_ | _`ru_kpp`_ | _Russian KPP_ | _123456789_ |
| _Saudi Arabia_ | _`sa_vat`_ | _Saudi Arabia VAT_ | _123456789012345_ |
| _Serbia_ | _`rs_pib`_ | _Serbian PIB number_ | _123456789_ |
| _Singapore_ | _`sg_gst`_ | _Singaporean GST_ | _M12345678X_ |
| _Singapore_ | _`sg_uen`_ | _Singaporean UEN_ | _123456789F_ |
| _Slovakia_ | _`eu_vat`_ | _European VAT number_ | _SK1234567891_ |
| _Slovenia_ | _`eu_vat`_ | _European VAT number_ | _SI12345678_ |
| _Slovenia_ | _`si_tin`_ | _Slovenia tax number (davčna številka)_ | _12345678_ |
| _South Africa_ | _`za_vat`_ | _South African VAT number_ | _4123456789_ |
| _South Korea_ | _`kr_brn`_ | _Korean BRN_ | _123-45-67890_ |
| _Spain_ | _`es_cif`_ | _Spanish NIF number (previously Spanish CIF number)_ | _A12345678_ |
| _Spain_ | _`eu_vat`_ | _European VAT number_ | _ESA1234567Z_ |
| _Sweden_ | _`eu_vat`_ | _European VAT number_ | _SE123456789123_ |
| _Switzerland_ | _`ch_vat`_ | _Switzerland VAT number_ | _CHE-123.456.789 MWST_ |
| _Taiwan_ | _`tw_vat`_ | _Taiwanese VAT_ | _12345678_ |
| _Thailand_ | _`th_vat`_ | _Thai VAT_ | _1234567891234_ |
| _Turkey_ | _`tr_tin`_ | _Turkish Tax Identification Number_ | _0123456789_ |
| _Ukraine_ | _`ua_vat`_ | _Ukrainian VAT_ | _123456789_ |
| _United Arab Emirates_ | _`ae_trn`_ | _United Arab Emirates TRN_ | _123456789012345_ |
| _United Kingdom_ | _`eu_vat`_ | _Northern Ireland VAT number_ | _XI123456789_ |
| _United Kingdom_ | _`gb_vat`_ | _United Kingdom VAT number_ | _GB123456789_ |
| _United States_ | _`us_ein`_ | _United States EIN_ | _12-3456789_ |
| _Uruguay_ | _`uy_ruc`_ | _Uruguayan RUC number_ | _123456789012_ |
| _Venezuela_ | _`ve_rif`_ | _Venezuelan RIF number_ | _A-12345678-9_ |
| _Vietnam_ | _`vn_tin`_ | _Vietnamese tax ID number_ | _1234567890_ |

**Important:** Select the 'I do not have a Tax ID' checkbox if you have a Tax ID but your country is not in the list above.

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### **Related Articles**

-   [Automatic Tax Category IDs and Names](https://docs.ghlcustomercare.com/docs/payments/products-taxes-and-coupons/automatic-tax-category-ids-and-names)

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com