# SaaS User Level Permissions Vs Sub-Account Level Permissions

> Sub-accounts generated through SaaS Mode (meaning the account was created by someone signing up to a Stripe Subscription that was created by the SaaS Plan configurator in your Agency account) are governed by a set of Sub-Account Level permissions that are

- Source: https://docs.ghlcustomercare.com/docs/saas-configurator/saas-mode/saas-user-level-permissions-vs-sub-account-level-permissions
- Section: SaaS Configurator / Saas Mode
- Reading time: 1 min
- Images: 2, each explained below
- Modified on Fri, 23 Feb, 2024 at 7:19 PM

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Sub-accounts generated through SaaS Mode (meaning the account was created by someone signing up to a Stripe Subscription that was created by the SaaS Configurator in your Agency Account) are governed by a set of Sub-Account Level permissions that are determined by the feature set of each of the plans in the SaaS Configurator. (This is located in the Agency View > SaaS Configurator > Plans & Pricing tab > Edit Details button)

![Figure 1](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155021328180/original/VrCbj0X5aVBhOW6UGye02E7m2FzU5jaE7w.png)

**Figure 1**

This screenshot appears in "SaaS User Level Permissions Vs Sub-Account Level Permissions". The text alongside this image reads: Sub-accounts generated through SaaS Mode (meaning the account was created by someone signing up to a Stripe Subscription that was created by the SaaS Configurator in your Agency Account) are governed by a set of Sub-Account Level permissions that are determined by the feature set of each of the…. The navigation path used here is Agency View > SaaS Configurator > Plans. Immediately after, the guide continues: When the system generates the User account for the person who signed up for a SaaS Mode plan, their User Permissions are determined by the Sub-Account Level permissions.

- Path: Agency View > SaaS Configurator > Plans
- What this covers: Sub-accounts generated through SaaS Mode (meaning the account was created by someone signing up to a Stripe Subscription that was created by the SaaS Configurator in your Agency Account) are governed by a set of Sub-Account Level permissions that are determined by the feature set of each of the plans in the SaaS Configurator. (This is located in the Agency View > SaaS Configurator > Plans & Pricing tab > Edit Details button)
- Next: When the system generates the User account for the person who signed up for a SaaS Mode plan, their User Permissions are determined by the Sub-Account Level permissions.

When the system generates the User account for the person who signed up for a SaaS Mode plan, their User Permissions are determined by the Sub-Account Level permissions.

A User cannot have more permissions than the Sub-Account Level permissions allow.

## Adjusting Sub-Account Level Permissions

To adjust Sub-Account level permissions:

1.  Go to your Agency Account (Agency View) > Sub-Accounts tab > Search for a sub-account you want to change permissions for
2.  Click the three dots > click "Manage Client" 
3.  Scroll down to the "Enable/Disable Products" section, where you can toggle on/off features. 

![Adjusting Sub-Account Level Permissions (image 2 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48104854697/original/Db-BL1fgapK8zQx-hLUC0kaJ8abnhmjhxw.png)

**Adjusting Sub-Account Level Permissions (image 2 of 2)**

This screenshot appears in the "Adjusting Sub-Account Level Permissions" section of "SaaS User Level Permissions Vs Sub-Account Level Permissions". The text alongside this image reads: Go to your Agency Account (Agency View) > Sub-Accounts tab > Search for a sub-account you want to change permissions for Click the three dots > click "Manage Client" Scroll down to the "Enable/Disable Products" section, where you can toggle on/off features. Immediately after, the guide continues: Toggling on a feature unlocks the corresponding User Permission, which could be activated by going into the sub-account > Settings > Team Management, where an admin can click Edit and adjust the User Permissions.
- Where to go: Go to your Agency Account (Agency View) > Sub-Accounts tab > Search for a sub-account you want to change permissions for Click the three dots > click "Manage Client" Scroll down to the "Enable/Disable Products" section, where you can toggle on/off features.
- Next: Toggling on a feature unlocks the corresponding User Permission, which could be activated by going into the sub-account > Settings > Team Management, where an admin can click Edit and adjust the User Permissions.

Full procedure:

1. Go to your Agency Account (Agency View) > Sub-Accounts tab > Search for a sub-account you want to change permissions for
2. Click the three dots > click "Manage Client"
3. Scroll down to the "Enable/Disable Products" section, where you can toggle on/off features.

Toggling on a feature unlocks the corresponding User Permission, which could be activated by going into the sub-account > Settings > Team Management, where an admin can click Edit and adjust the User Permissions.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com