# Configuring User Limits for SaaS Sub-Accounts

> More Tutorials From the Community https://www.youtube.com/watch?v=jbbZX18_0tw https://www.youtube.com/watch?v=KsuZU3IJ7Bs&feature=youtu.be SaaS mode now…

- Source: https://docs.ghlcustomercare.com/docs/saas-configurator/saas-mode/configuring-user-limits-for-saas-sub-accounts
- Section: SaaS Configurator / Saas Mode
- Reading time: 1 min
- Images: 5, each explained below
- Modified on Wed, 29 Nov, 2023 at 8:52 AM

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### More Tutorials From the Community

[https://www.youtube.com/watch?v=jbbZX18\_0tw](https://www.youtube.com/watch?v=jbbZX18_0tw)

[https://www.youtube.com/watch?v=KsuZU3IJ7Bs&feature=youtu.be](https://www.youtube.com/watch?v=KsuZU3IJ7Bs&feature=youtu.be)

SaaS mode now allows you to restrict the number of users that can be added to sub-accounts.

The limit only applies to the number of sub-account level users that can be added. You can still add as many agency level users to the sub-account as you require.

**TABLE OF CONTENTS**

-   [Configuring user limits for SaaS plans](#configuring-user-limits-for-saas-plans)[](#updating-user-limits-for-specific-sub-accounts)
-   [Updating user limits for specific sub-accounts](#updating-user-limits-for-specific-sub-accounts)

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### **Configuring user limits for SaaS plans**

### **Step 1:** Go to the SaaS configurator. Select ‘Edit Details’ for the plan you need to set the user limit for.

![brwghjbwhjtghbwrtkghwbthgbhrwktgrwthbgrtwg](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155010478521/original/8K_wxqV7dV_pAb9YlxIgrX_m7gKLSyutJQ.png)

**Step 1: Go to the SaaS configurator. Select ‘Edit Details’ for the plan you need to set the user limit for. (image 1 of 5)**

This screenshot appears in the "Step 1: Go to the SaaS configurator. Select ‘Edit Details’ for the plan you need to set the user limit for." section of "Configuring User Limits for SaaS Sub-Accounts". The text alongside this image reads: Configuring user limits for SaaS plans Updating user limits for specific sub-accounts. Immediately after, the guide continues: The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them.
- What this covers: Configuring user limits for SaaS plans Updating user limits for specific sub-accounts
- Next: The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them.

### **Step 2:** Go to the ‘Usage Limits’ tab. ‘User limit’ option can be found there.

![brwghjbwhjtghbwrtkghwbthgbhrwktgrwthbgrtwg](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155010478590/original/XrEPNmvH03naclIKC7uT7lg-9Dhm38YkYw.png)

**Step 2: Go to the ‘Usage Limits’ tab. ‘User limit’ option can be found there. (image 2 of 5)**

This screenshot appears in the "Step 2: Go to the ‘Usage Limits’ tab. ‘User limit’ option can be found there." section of "Configuring User Limits for SaaS Sub-Accounts". The text alongside this image reads: Configuring user limits for SaaS plans Updating user limits for specific sub-accounts. Immediately after, the guide continues: The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them.
- What this covers: Configuring user limits for SaaS plans Updating user limits for specific sub-accounts
- Next: The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them.

### **Step 3:** By default, unlimited users are allowed. Enable the User Limit toggle and set the desired limit for this plan.

**

![brwghjbwhjtghbwrtkghwbthgbhrwktgrwthbgrtwg](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155010478645/original/7TxP28d_eOeVBsEV0Rcj5bkkebvr7VMkcA.png)

**Step 3: By default, unlimited users are allowed. Enable the User Limit toggle and set the desired limit for this plan. (image 3 of 5)**

This screenshot appears in the "Step 3: By default, unlimited users are allowed. Enable the User Limit toggle and set the desired limit for this plan." section of "Configuring User Limits for SaaS Sub-Accounts". The text alongside this image reads: Configuring user limits for SaaS plans Updating user limits for specific sub-accounts. Immediately after, the guide continues: The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them.
- What this covers: Configuring user limits for SaaS plans Updating user limits for specific sub-accounts
- Next: The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them.

**

# **Step 4:** Select 'Save'.

The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them.

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### **Updating user limits for specific sub-accounts**

### **Step 1:** Go to the Sub-accounts page at the agency level. Select the sub-account you need to set the user limit for.

![brwghjbwhjtghbwrtkghwbthgbhrwktgrwthbgrtwg](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155010479308/original/AGxyN3VXB_zVDl0-fRmLT-O5ViVDWsj_Bg.png)

**Step 1: Go to the Sub-accounts page at the agency level. Select the sub-account you need to set the user limit for. (image 4 of 5)**

This screenshot appears in the "Step 1: Go to the Sub-accounts page at the agency level. Select the sub-account you need to set the user limit for." section of "Configuring User Limits for SaaS Sub-Accounts". The text alongside this image reads: The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them. Immediately after, the guide continues: The user limit that is set on the 'Manage Client' page overrides the limit of the subscribed plan for that sub-account. If the sub-account upgrades their plan, then the limit will also be reset according to their new plan.
- What this covers: The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them.
- Next: The user limit that is set on the 'Manage Client' page overrides the limit of the subscribed plan for that sub-account. If the sub-account upgrades their plan, then the limit will also be reset according to their new plan.

### **Step 2:** Once you are on the ‘Manage Client’ page, navigate to the ‘Usage Limits’ section. User limits can be found there.

![brwghjbwhjtghbwrtkghwbthgbhrwktgrwthbgrtwg](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155010479367/original/g4LWyrGNHsNgJOILqfNcHCsart6_OQ2lzg.png)

**Step 2: Once you are on the ‘Manage Client’ page, navigate to the ‘Usage Limits’ section. User limits can be found there. (image 5 of 5)**

This screenshot appears in the "Step 2: Once you are on the ‘Manage Client’ page, navigate to the ‘Usage Limits’ section. User limits can be found there." section of "Configuring User Limits for SaaS Sub-Accounts". The text alongside this image reads: The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them. Immediately after, the guide continues: The user limit that is set on the 'Manage Client' page overrides the limit of the subscribed plan for that sub-account. If the sub-account upgrades their plan, then the limit will also be reset according to their new plan.
- What this covers: The user limit is now set for the plan and any new sub-accounts that are created with/upgraded to this plan will have this limit applied to them.
- Next: The user limit that is set on the 'Manage Client' page overrides the limit of the subscribed plan for that sub-account. If the sub-account upgrades their plan, then the limit will also be reset according to their new plan.

### **Step 3:** Set/update the desired limit and select ‘Save’

The user limit that is set on the 'Manage Client' page overrides the limit of the subscribed plan for that sub-account. **If the sub-account upgrades their plan, then the limit will also be reset according to their new plan**.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com