# WhatsApp Template Error: “New English (US) content can't be added while the existing English (US) content is being deleted. Try again in 4 weeks or consider creating a new message template.”

> WhatsApp Template Error: English (US) Content Cool-Down Why you can't re-add English (US) content right after deleting it, and how to work around it…

- Source: https://docs.ghlcustomercare.com/docs/reselling-products/whatsapp/whatsapp-template-error-new-english-us-content-can-t-be-added-while-the-existing
- Section: Reselling Products / WhatsApp
- Reading time: 1 min
- Images: 1, each explained below

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# WhatsApp Template Error: English (US) Content Cool-Down

Why you can't re-add English (US) content right after deleting it, and how to work around it.

When creating or updating a WhatsApp Message Template, you may see the following error:

Error Message

"New English (US) content can't be added while the existing English (US) content is being deleted. Try again in 4 weeks or consider creating a new message template."

![English US content deletion error](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155052793979/original/x9Cj-r2EA93ETkN34myit8SgVM6rGLewQg.png)

**WhatsApp Template Error: English (US) Content Cool-Down (image 1 of 1)**

This screenshot appears in the "WhatsApp Template Error: English (US) Content Cool-Down" section of "WhatsApp Template Error: “New English (US) content can't be added while the existing English (US) content is being deleted. Try again in 4 weeks or consider creating a new message template.”". For context, this section explains: WhatsApp Template Error: English (US) Content Cool-Down Why you can't re-add English (US) content right after deleting it, and how to work around it. When creating or updating a WhatsApp Message Template, you may see the following error: Error Message "New English (US) content can't be added while….
- Controls: cool-down period of up to 4 weeks, new template

Full procedure:

1. Once you delete English (US) content from a template, Meta enforces a cool-down period of up to 4 weeks before you can add English (US) content again.
2. This is part of Meta's compliance checks to ensure consistent use of language in approved templates.

## Why This Happens

Meta (WhatsApp) does not allow **new English (US) content to be added immediately** if the same language content is in the process of being deleted.

-   Once you delete English (US) content from a template, Meta enforces a **cool-down period of up to 4 weeks** before you can add English (US) content again.
-   This is part of Meta's compliance checks to ensure consistent use of language in approved templates.

## How to Resolve

You have two options to move forward:

Option 1: Wait for 4 Weeks

After 4 weeks from the deletion date, you can add English (US) content back to the same template name.

Option 2: Create a New Template RECOMMENDED

-   Instead of waiting, you can create a **new template** with the required English (US) content.
-   Use a unique template name (e.g., `promo_offer_v2` instead of `promo_offer`) to ensure it passes Meta's review.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com