# Voice Notes on WhatsApp (Mobile App)

> Voice Notes on WhatsApp (Mobile App) Record and send voice notes directly from a WhatsApp conversation on the mobile app Table of Contents • What's New •…

- Source: https://docs.ghlcustomercare.com/docs/reselling-products/whatsapp/voice-notes-on-whatsapp-mobile-app
- Section: Reselling Products / WhatsApp
- Reading time: 1 min
- Images: 2, each explained below

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# Voice Notes on WhatsApp (Mobile App)

Record and send voice notes directly from a WhatsApp conversation on the mobile app

Table of Contents

-   [• What's New](#whats-new)
-   [• How It Works](#how-it-works)

We're thrilled to announce our latest update to the mobile app: the ability to record and send voice notes using WhatsApp as a channel on Conversations. This update is available on CRM, LeadConnector, and whitelabelled apps (whitelabel update needs to be requested).

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## What's New

-   **Record voice note:** Start recording a new voice note by tapping on the voice note icon.
-   **Pause and delete:** Pause and resume the voice note you're recording. You can even delete the existing recording and start a new one.
-   **Send voice notes:** Send the voice note directly inside the conversation.

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## How It Works

1Open the mobile app with your preferred sub-account.

2Navigate to the Conversations section and select an ongoing WhatsApp chat.

3You'll now see an icon next to the text field to record a voice note.

4Record a voice note, pause and resume it, or delete it.

5Once you've recorded your voice note, tap the send icon to send it. And you're all set!

![How It Works (image 1 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155040831387/original/tKMO1Iwf0AN-RazkwCn1XZvVksX1NgwINw.jpg)

**How It Works (image 1 of 2)**

This screenshot appears in the "How It Works" section of "Voice Notes on WhatsApp (Mobile App)". For context, this section explains: Voice Notes on WhatsApp (Mobile App) Record and send voice notes directly from a WhatsApp conversation on the mobile app Table of Contents We're thrilled to announce our latest update to the mobile app: the ability to record and send voice notes using WhatsApp as a channel on Conversations. This….

Full procedure:

1. • What's New
2. • How It Works

![How It Works (image 2 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155040831392/original/qA1nZAkybV_5pWt_TunEkrVgGO9bg0tPjw.jpg)

**How It Works (image 2 of 2)**

This screenshot appears in the "How It Works" section of "Voice Notes on WhatsApp (Mobile App)". For context, this section explains: Voice Notes on WhatsApp (Mobile App) Record and send voice notes directly from a WhatsApp conversation on the mobile app Table of Contents We're thrilled to announce our latest update to the mobile app: the ability to record and send voice notes using WhatsApp as a channel on Conversations. This….

Full procedure:

1. • What's New
2. • How It Works

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com