# Unable to send whats app text, due to invalid parameter error.

> WhatsApp "Invalid Parameter" Error Why this happens when the "From" and "To" numbers match WhatsApp text fails with invalid parameter errors, as per the…

- Source: https://docs.ghlcustomercare.com/docs/reselling-products/whatsapp/unable-to-send-whats-app-text-due-to-invalid-parameter-error
- Section: Reselling Products / WhatsApp
- Reading time: 1 min
- Images: 2, each explained below

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# WhatsApp "Invalid Parameter" Error

Why this happens when the "From" and "To" numbers match

WhatsApp text fails with invalid parameter errors, as per the screenshot below.

![WhatsApp "Invalid Parameter" Error (image 1 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155045416532/original/qfxzFl3vBfbvog8o6oToLFny6oH_7nHzAA.png)

**WhatsApp "Invalid Parameter" Error (image 1 of 2)**

This screenshot appears in the "WhatsApp "Invalid Parameter" Error" section of "Unable to send whats app text, due to invalid parameter error.". For context, this section explains: WhatsApp "Invalid Parameter" Error Why this happens when the "From" and "To" numbers match WhatsApp text fails with invalid parameter errors, as per the screenshot below. Solution In this case, check whether the "From" and "To" numbers are the same. If both numbers are identical, the WhatsApp….

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## Solution

In this case, check whether the "From" and "To" numbers are the same. If both numbers are identical, the WhatsApp message will fail with an "Invalid Parameter" error.

This is because sending WhatsApp messages to the same number from which it is being sent is not supported. Please inform the client to use a different number for testing.

![Solution (image 2 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155045416555/original/oEzUfUBFQ574x6OY4yrCRPoIR2NvLVbDsg.png)

**Solution (image 2 of 2)**

This screenshot appears in the "Solution" section of "Unable to send whats app text, due to invalid parameter error.". For context, this section explains: WhatsApp "Invalid Parameter" Error Why this happens when the "From" and "To" numbers match WhatsApp text fails with invalid parameter errors, as per the screenshot below. Solution In this case, check whether the "From" and "To" numbers are the same. If both numbers are identical, the WhatsApp….

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com