# How to Set Up WhatsApp for a Sub-Account

> Learn how to set up WhatsApp in GHL Customer Care sub-accounts. Covers new/existing number setup, templates, pricing, conversations, and agency reselling options.

- Source: https://docs.ghlcustomercare.com/docs/reselling-products/whatsapp/how-to-set-up-whatsapp-for-a-sub-account
- Section: Reselling Products / WhatsApp
- Reading time: 3 min
- Images: 30, each explained below
- Modified on Fri, 10 Apr at 4:46 AM

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# WhatsApp Business Integration Guide

Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation.

Choose Your Method

 [1 **Connect Your Existing WhatsApp Business App**Keep using your existing app alongside the platform (Coexistence)](#method1)   [2 **Connect a New WhatsApp Business Number**Starting fresh with a brand-new number](#method2)   [3 **Migrate from an Existing BSP**Switch from another Business Solution Provider](#method3) 

Method 1 Connect Your Existing WhatsApp Business App

**Unsupported Countries**The Coexistence feature is not available for phone numbers from **Nigeria** or **South Africa**.

1

Start the Signup Process

Navigate to **Settings > WhatsApp** and select **Connect your WhatsApp** 

![WhatsApp Business Integration Guide (image 1 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068866417/original/r3dsHG6zB383rfDc90_xjJAZlT9ihZ8_fw.png)

**WhatsApp Business Integration Guide (image 1 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

2

Continue with Signup

Follow the on-screen instructions to begin the registration process.

![WhatsApp Business Integration Guide (image 2 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068219765/original/xTm9S3Z9ldn0UfREJiwYFuTqPggAIgJ3MA.png)

**WhatsApp Business Integration Guide (image 2 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

3

Connect to LeadConnector

Click **Continue** to proceed with the integration.

![WhatsApp Business Integration Guide (image 3 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068219910/original/TTKILOUtALTLbFyy6d1A6DJ4fQEV-f7Jew.png)

**WhatsApp Business Integration Guide (image 3 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

4

Select WhatsApp Business App

Click **Connect a WhatsApp Business App**, then tap **Next**.

![WhatsApp Business Integration Guide (image 4 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068220051/original/3GmkmmH3EMZtbjSv8e0b9Jc65oISHf4ZWA.png)

**WhatsApp Business Integration Guide (image 4 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

5

Enter Your Phone Number

Add your WhatsApp Business phone number and tap **Next**.

![WhatsApp Business Integration Guide (image 5 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068220625/original/iElLIxQgV3dy-5QESvidKZ8PKytsLWB0WQ.png)

**WhatsApp Business Integration Guide (image 5 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

6

Verify Your Account Details

Review your WhatsApp Business Account details and make any corrections before proceeding.

![WhatsApp Business Integration Guide (image 6 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068220988/original/-O0YimSqQ5M6ebVOIfVDMVQZRd_vz0NUdA.png)

**WhatsApp Business Integration Guide (image 6 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

7

Import Contacts & Chat History

Import contacts and up to six months of chat history from the WhatsApp Business App into LeadConnector.

-   Update your WhatsApp Business App to the **latest version** before this step.
-   Look for a message from the official Facebook Business account and **scan the QR code** when prompted.

![WhatsApp Business Integration Guide (image 7 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068221149/original/BHiYbmUDl3s8S-ryqs2DW1G6PNJ6BfmFYQ.png)

**WhatsApp Business Integration Guide (image 7 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

![WhatsApp Business Integration Guide (image 8 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155042340580/original/gDY7lvaLoNYQAZP5_2qNVMM8ML1JkoFp_g.jpeg)

**WhatsApp Business Integration Guide (image 8 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

8

Connect to the Business Platform

Scan the QR code to complete the connection. You can continue using your WhatsApp Business App alongside the Business Platform.

![WhatsApp Business Integration Guide (image 9 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155042340573/original/tOrUqFIQkdpDzo4xqWlM2apae5x1EZp2eQ.jpeg)

**WhatsApp Business Integration Guide (image 9 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

9

Share Chat History & Contacts

Your contacts and conversations will be securely synced with LeadConnector.

![WhatsApp Business Integration Guide (image 10 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155042340571/original/BwfZzATGprc6FkS8Xvk6avdPdOfF12e6ow.jpeg)

**WhatsApp Business Integration Guide (image 10 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

10

Setup Complete

Your WhatsApp Business App is now successfully integrated with LeadConnector.

![WhatsApp Business Integration Guide (image 11 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155042340569/original/qC5ig-QDZ90SeapgT442xhG_SLJBCeKwPw.jpeg)

**WhatsApp Business Integration Guide (image 11 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

11

Review and Confirm

Check all entered details carefully, then click **Confirm**.

![WhatsApp Business Integration Guide (image 12 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068221597/original/-HMkj3ItayOdNt7uaqk8_K0WMgPeKu--7w.png)

**WhatsApp Business Integration Guide (image 12 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

✓

Integration Complete

Click **Finish**. Your WhatsApp Business App is fully integrated with LeadConnector.

![WhatsApp Business Integration Guide (image 13 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068222120/original/oh98jpgqaNQMucJSyhgIeR2-h6FhPBZDEg.png)

**WhatsApp Business Integration Guide (image 13 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

**NOTE**
1. Sending template messages is not supported via the WhatsApp Business App — they can only be sent through the CRM.
2. You will manage your WhatsApp profile from the WhatsApp Business App, not the CRM.
3. You can only have a maximum of one phone number under Coexistence.

Method 2 Connect a New WhatsApp Business Number

1

Start the Signup Process

Navigate to **Settings > WhatsApp** and click **Create a new WhatsApp business account.**

![WhatsApp Business Integration Guide (image 14 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068866323/original/TnKW8ldmLwyyJCxoYzjt44QqvX8MlDkIpA.png)

**WhatsApp Business Integration Guide (image 14 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

2

Continue with Facebook

Click **Continue with Facebook** and log in using the Facebook account associated with your business.

![WhatsApp Business Integration Guide (image 15 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068214206/original/kSjQvGuFyf-w_WH37iVKB5g3BKzztzTNNw.png)

**WhatsApp Business Integration Guide (image 15 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

3

Begin Setup

Tap **Continue** to initiate the integration process.

![WhatsApp Business Integration Guide (image 16 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068214355/original/ZN8MJ2FYKRcoiKIQhwJ3EhJp3Po9AAzkyA.png)

**WhatsApp Business Integration Guide (image 16 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

4

Enter Business Details

Fill in all required business information, select **Create WhatsApp Business Account**, then click **Next**.

![WhatsApp Business Integration Guide (image 17 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068214872/original/rIfuYZJrnzFtH6WG0WjBONujSiLlLY3vdw.png)

**WhatsApp Business Integration Guide (image 17 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

5

Add Your Phone Number

Enter the phone number you want to integrate. Make sure it's active and accessible for verification.

![WhatsApp Business Integration Guide (image 18 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068215543/original/IW_9Cd0a7nFBYhk9EKgcZF8b5-7QCHGwtw.png)

**WhatsApp Business Integration Guide (image 18 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

6

Verify via OTP

Enter the one-time password received by SMS or voice call, then click **Next**.

![WhatsApp Business Integration Guide (image 19 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068216096/original/NFjQ8O_NFH4L3R4Rn75iN7UH0p1Q0lfOrg.png)

**WhatsApp Business Integration Guide (image 19 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

7

Review and Confirm

Check all entered details carefully, then click **Confirm**.

![WhatsApp Business Integration Guide (image 20 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068216333/original/eJbzYX4YGjAFSMYfZ7A_y7tMXXiE8doA1g.png)

**WhatsApp Business Integration Guide (image 20 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

✓

Integration Complete

Your WhatsApp Business Account is now successfully integrated and ready to use.

![WhatsApp Business Integration Guide (image 21 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068216551/original/bIQdElpzhwrR77RM_MO_6ZgMatqi7xHRnA.png)

**WhatsApp Business Integration Guide (image 21 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

Method 3 Migrate from an Existing BSP

1

Start the Signup Process

Navigate to **Settings > WhatsApp** and click **Migrating from an existing BSP (Business Solution Provider)**.

![WhatsApp Business Integration Guide (image 22 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068231392/original/xm8xeioPaOdBJ-ONlH28mRKpd8isjMKwnA.png)

**WhatsApp Business Integration Guide (image 22 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

2

Begin Setup

Tap **Continue** to initiate the migration process.

![WhatsApp Business Integration Guide (image 23 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068232341/original/35JdIfnbjXCJmWeUXLVwDSH-TVeZCmqTBg.png)

**WhatsApp Business Integration Guide (image 23 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

3

Select Business Assets

Choose the business assets you'd like to migrate. Make sure you select the correct WhatsApp Business Account and associated assets.

![WhatsApp Business Integration Guide (image 24 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068232381/original/1JCGx_m6ssERZWj11f04ECpOGN5aumAj9A.png)

**WhatsApp Business Integration Guide (image 24 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

4

Enter Business Details

Fill in all required business information accurately, then click **Next**.

![WhatsApp Business Integration Guide (image 25 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068232468/original/z-OBYOVT295MvSpGlt1-dR5Gt9EyJ122kg.png)

**WhatsApp Business Integration Guide (image 25 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

5

Add Your Phone Number

Enter the phone number you wish to migrate. Ensure it's active and accessible for verification, then click **Next**.

![WhatsApp Business Integration Guide (image 26 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068232654/original/pp0ADaTlIZfrvkBGPikSH1YOqQgoV_P6Ag.png)

**WhatsApp Business Integration Guide (image 26 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

6

Verify Your Phone Number

Click **Next** to receive your verification code and proceed with number verification.

![WhatsApp Business Integration Guide (image 27 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068232808/original/rZfQa1A7HILQHpwGrLRIzaOZ-FvTj3t7NQ.png)

**WhatsApp Business Integration Guide (image 27 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

7

Enter the OTP

Enter the one-time password received by SMS or voice call, then click **Next**.

![WhatsApp Business Integration Guide (image 28 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068233477/original/NLTcp3lo2FA5b07q2smSVDCMA5JdGtBMOg.png)

**WhatsApp Business Integration Guide (image 28 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

8

Review and Confirm

Check all entered details carefully, then click **Confirm** to complete the migration.

![WhatsApp Business Integration Guide (image 29 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068237829/original/RqWTQGKCtu3nAP0DKRZ1FKjWdXrOu_4Ulw.png)

**WhatsApp Business Integration Guide (image 29 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

✓

Migration Complete

Your WhatsApp Account has been successfully migrated and is ready to use.

![WhatsApp Business Integration Guide (image 30 of 30)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068237867/original/9aW0oeEESoOcoj89o2yg5TK12WKpGGhbNw.png)

**WhatsApp Business Integration Guide (image 30 of 30)**

This screenshot appears in the "WhatsApp Business Integration Guide" section of "How to Set Up WhatsApp for a Sub-Account". For context, this section explains: WhatsApp Business Integration Guide Connect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation. Choose Your Method 1 Connect Your Existing WhatsApp Business App Keep using your existing app alongside the platform (Coexistence) 2 Connect a New WhatsApp….
- Controls: Connect a New WhatsApp Business Number, Migrate from an Existing BSP, Unsupported Countries, Nigeria, South Africa, Settings > WhatsApp, Connect your WhatsApp, Continue, Connect a WhatsApp Business App, Next, latest version, scan the QR code

Full procedure:

1. Update your WhatsApp Business App to the latest version before this step.
2. Look for a message from the official Facebook Business account and scan the QR code when prompted.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com