# How to Cancel WhatsApp subscription > How to Cancel Your WhatsApp Subscription Cancel or disconnect your WhatsApp subscription, and what to expect afterward TABLE OF CONTENTS How to Cancel… - Source: https://docs.ghlcustomercare.com/docs/reselling-products/whatsapp/how-to-cancel-whatsapp-subscription - Section: Reselling Products / WhatsApp - Reading time: 2 min - Images: 4, each explained below --- # How to Cancel Your WhatsApp Subscription Cancel or disconnect your WhatsApp subscription, and what to expect afterward **TABLE OF CONTENTS** - [How to Cancel Your WhatsApp Subscription](#how-to-cancel-your-whatsapp-subscription) - [How to Cancel Your WhatsApp Subscription](#how-to-cancel-your-whatsapp-subscription-2) - [How to Disconnect WhatsApp](#how-to-disconnect-whatsapp) - [Frequently Asked Questions](#frequently-asked-questions) **Note:** The WhatsApp subscription can be cancelled only by Agency Admins and Owners. **Note:** A prorated refund will be issued based on the number of unused days remaining in your subscription period, within 7-8 working days. --- ## How to Cancel Your WhatsApp Subscription 1Navigate to **Settings > Whatsapp**. ![How to Cancel Your WhatsApp Subscription (image 1 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155077613923/original/W9ntMshHa-9uby__QEPaC8iXoJ-XP6wrWQ.png) **How to Cancel Your WhatsApp Subscription (image 1 of 4)** This screenshot appears in the "How to Cancel Your WhatsApp Subscription" section of "How to Cancel WhatsApp subscription". For context, this section explains: How to Cancel Your WhatsApp Subscription Cancel or disconnect your WhatsApp subscription, and what to expect afterward TABLE OF CONTENTS Note: The WhatsApp subscription can be cancelled only by Agency Admins and Owners. Note: A prorated refund will be issued based on the number of unused days…. This part of the guide covers 3 fields, listed below. - Fields: How to Cancel Your WhatsApp Subscription, How to Disconnect WhatsApp, Frequently Asked Questions - Controls: TABLE OF CONTENTS, Settings > Whatsapp, three dots, Cancel Subscription, Proceed to Cancellation 2Tap on the **three dots**, then select **Cancel Subscription**. ![How to Cancel Your WhatsApp Subscription (image 2 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155077613770/original/Bd_JGE-Y4vrBsPljoTd_3pe1hBz_EGWisA.png) **How to Cancel Your WhatsApp Subscription (image 2 of 4)** This screenshot appears in the "How to Cancel Your WhatsApp Subscription" section of "How to Cancel WhatsApp subscription". For context, this section explains: How to Cancel Your WhatsApp Subscription Cancel or disconnect your WhatsApp subscription, and what to expect afterward TABLE OF CONTENTS Note: The WhatsApp subscription can be cancelled only by Agency Admins and Owners. Note: A prorated refund will be issued based on the number of unused days…. This part of the guide covers 3 fields, listed below. - Fields: How to Cancel Your WhatsApp Subscription, How to Disconnect WhatsApp, Frequently Asked Questions - Controls: TABLE OF CONTENTS, Settings > Whatsapp, three dots, Cancel Subscription, Proceed to Cancellation 3Click **Proceed to Cancellation**. ![How to Cancel Your WhatsApp Subscription (image 3 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155077614108/original/2BA6URfEn6tYhHXJ77J4eZg8P3d7hXDQmg.png) **How to Cancel Your WhatsApp Subscription (image 3 of 4)** This screenshot appears in the "How to Cancel Your WhatsApp Subscription" section of "How to Cancel WhatsApp subscription". For context, this section explains: How to Cancel Your WhatsApp Subscription Cancel or disconnect your WhatsApp subscription, and what to expect afterward TABLE OF CONTENTS Note: The WhatsApp subscription can be cancelled only by Agency Admins and Owners. Note: A prorated refund will be issued based on the number of unused days…. This part of the guide covers 3 fields, listed below. - Fields: How to Cancel Your WhatsApp Subscription, How to Disconnect WhatsApp, Frequently Asked Questions - Controls: TABLE OF CONTENTS, Settings > Whatsapp, three dots, Cancel Subscription, Proceed to Cancellation 4Select the reason for cancellation, then tap **Cancel Subscription** to finalize the process. ![How to Cancel Your WhatsApp Subscription (image 4 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155077614253/original/mZBeTCerzrj7_IHloiVYlSlpb_x9FO31-A.png) **How to Cancel Your WhatsApp Subscription (image 4 of 4)** This screenshot appears in the "How to Cancel Your WhatsApp Subscription" section of "How to Cancel WhatsApp subscription". For context, this section explains: How to Cancel Your WhatsApp Subscription Cancel or disconnect your WhatsApp subscription, and what to expect afterward TABLE OF CONTENTS Note: The WhatsApp subscription can be cancelled only by Agency Admins and Owners. Note: A prorated refund will be issued based on the number of unused days…. This part of the guide covers 3 fields, listed below. - Fields: How to Cancel Your WhatsApp Subscription, How to Disconnect WhatsApp, Frequently Asked Questions - Controls: TABLE OF CONTENTS, Settings > Whatsapp, three dots, Cancel Subscription, Proceed to Cancellation --- ## How to Disconnect WhatsApp --- ## Frequently Asked Questions Q. Where can I find the option to cancel my subscription? The cancellation option is available under Settings > WhatsApp > Three dots menu > Cancel Subscription. Q. Will I receive a confirmation after canceling my subscription? Yes, after completing the cancellation process, you should receive a confirmation message stating that your subscription has been successfully canceled. Q. What happens after I cancel my WhatsApp subscription? Once canceled: - You will no longer be charged for the subscription. - Your WhatsApp Business services may be limited or disabled, depending on the plan you were on. - You may lose access to certain WhatsApp Business features. Q. Can I reactivate my subscription after canceling it? Yes, if you wish to use WhatsApp Business services again, you can subscribe again by going to Settings and selecting a new plan. Q. Do I need to provide a reason for cancellation? Yes, during the cancellation process, you will be prompted to select a reason before confirming the cancellation. Q. Will I receive a refund if I cancel my subscription? A prorated refund will be issued based on the number of unused days remaining in your subscription period. Q. Will I lose my templates or data if I cancel and later resubscribe to WhatsApp? No, canceling your WhatsApp subscription will not delete your existing templates or data. All approved message templates, WhatsApp Business Account (WABA) settings, and historical data remain intact in your account. When you choose to resubscribe, you'll be able to access and use the same templates without needing to reapply for approval. However, you won't be able to send messages until the subscription is active again. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com