# Regulatory Bundle and Address Creation for Sub-Accounts > Address Bundle is preselected; forms auto-populate from the location profile; deletions require confirmation and block when in use. Reduce errors and speed provisioning in GHL Customer Care. - Source: https://docs.ghlcustomercare.com/docs/phone-system/lc-phone-system/regulatory-bundle-and-address-creation-for-sub-accounts - Section: Phone System / LC Phone System - Reading time: 8 min - Images: 7, each explained below - Modified on Fri, 4 Sep at 1:31 PM --- International Phone Number Compliance Regulatory Bundle and Address Creation for Sub-Accounts Create Address Bundles and Regulatory Bundles, submit country-specific compliance information, monitor review status, and connect approved bundles to regulated phone-number purchases in GHL Customer Care. Overview Some phone numbers require verified identity, address, or regulatory information before they can be purchased or activated. GHL Customer Care lets LC Phone users create and manage this information directly from the sub-account under **Phone System → Regulatory Bundle/Address**. Address Bundles store identity and physical-address information, while Regulatory Bundles collect the country- and number-type-specific information required by local telecom rules. This guide explains when each bundle type is needed, how to create and submit bundles, how to monitor their status, how to use an approved bundle during phone-number purchase, and how deletion safeguards work. Important A **Regulatory Bundle is not required for standard United States or Canada phone-number purchases**. Other verification processes can still apply, including identity verification and messaging-specific registrations. Requirements outside the United States and Canada vary by country, number type, intended use, and local regulation. Follow the fields and document requirements presented in GHL Customer Care for the exact number you are attempting to purchase. Table of Contents [What is a Regulatory Bundle?](#what-is-regulatory-bundle) [Key Benefits of Address and Regulatory Bundles](#key-benefits) [Address Bundle vs. Regulatory Bundle](#address-vs-regulatory) [Auto-Populated Business Details](#business-details) [How to Set Up Address and Regulatory Bundles](#setup) [Assign an Approved Bundle to a Phone Number](#assign-bundle) [Manage and Delete Bundles and Addresses](#manage-bundles) [Troubleshooting Regulatory Bundles](#troubleshooting) [Frequently Asked Questions](#faq) [Related Articles](#related) # **What is a Regulatory Bundle?** Regulatory Bundles and Address Bundles provide the identity, location, and compliance information required to provision certain phone numbers. They help ensure that the person or business using a regulated number meets the requirements imposed by the applicable country and number type. An **Address Bundle** stores business or individual identity and physical-address information. A **Regulatory Bundle** stores additional compliance information and supporting documentation when required for a specific country or number type. These requirements are most commonly encountered when purchasing international phone numbers. GHL Customer Care displays the applicable requirement during the phone-number purchase process so you can complete the correct compliance path. ## **Key Benefits of Address and Regulatory Bundles** Creating the correct bundle before purchasing a regulated number reduces failed purchase attempts and keeps required compliance information organized inside the sub-account. - **Regulatory Compliance:** Provide the information required for phone-number provisioning in regulated countries. - **Purchase Readiness:** Complete required address and regulatory checks before attempting to purchase an affected number. - **In-App Management:** Create, submit, review, and manage bundle records directly from GHL Customer Care. - **Auto-Populated Details:** Reuse available location-profile information to reduce repetitive address entry. - **Clear Review Status:** Monitor bundle progress from the Regulatory Bundle/Address list. - **Deletion Protection:** Prevent removal of bundles or addresses that are still connected to an active dependency. ## **Address Bundle vs. Regulatory Bundle** Choosing the correct bundle type prevents unnecessary submissions and helps ensure the phone number is connected to the compliance information expected for its country and number type. | Bundle Type | Purpose | When It May Be Needed | | --- | --- | --- | | **Address Bundle** | Stores business or individual identity and physical-address information. | When the selected phone number requires an approved address. | | **Regulatory Bundle** | Stores country- and number-type-specific compliance information and supporting documents. | When local telecom rules require additional identity or business verification. | **Which one should I create?** Use the requirement shown during phone-number purchase as your source of truth. Some international numbers require an Address Bundle, a Regulatory Bundle, or both. ## **Auto-Populated Business Details** GHL Customer Care can pre-fill Address Bundle fields using information already stored in the location profile. Reviewing these values before submission helps prevent mismatches between the bundle and the documents used to verify the business. Available profile information can populate fields such as: - Business or customer name - Address Line 1 - Address Line 2 - City - State, province, or region - Postal or ZIP code - Country Auto-populated fields remain editable. If information is missing from the location profile, complete the blank fields manually and make sure the submitted information matches the supporting documents. ## **How to Set Up Address and Regulatory Bundles** Creating the bundle in the same sub-account that will use the phone number keeps the regulatory information connected to the correct location. Complete each requested field carefully because country-specific reviews can depend on exact matches between the form and uploaded documents. ### **Step 1: Open Regulatory Bundle/Address** 1. Open the sub-account that will use the phone number. 2. Click **Settings**. 3. Under Business Services, open **Phone System**. 4. Select **Regulatory Bundle/Address**. ![Step 1: Open Regulatory Bundle/Address (image 1 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080148462/original/pUaQH9xhC1uLd8eDEjEsyPLQRqrrpZju6Q.png) **Step 1: Open Regulatory Bundle/Address (image 1 of 7)** This screenshot appears in the "Step 1: Open Regulatory Bundle/Address" section of "Regulatory Bundle and Address Creation for Sub-Accounts". For context, this section explains: International Phone Number Compliance Regulatory Bundle and Address Creation for Sub-Accounts Create Address Bundles and Regulatory Bundles, submit country-specific compliance information, monitor review status, and connect approved bundles to regulated phone-number purchases in GHL Customer Care…. This part of the guide covers 7 fields, listed below. - Fields: Business or customer name, Address Line 1, Address Line 2, City, State, province, or region, Postal or ZIP code, Country - Controls: Phone System → Regulatory Bundle/Address, Address Bundle, Regulatory Bundle, Address Bundle vs. Regulatory Bundle, Auto-Populated Business Details, Step 1: Open Regulatory Bundle/Address, Settings, Phone System, Regulatory Bundle/Address, Step 2: Create an Address Bundle, + Create, Next Example values (illustrative, not read from the screenshot): - Business or customer name: Priya Raman - Address Line 1: 4180 W Belmont Ave - Address Line 2: 4180 W Belmont Ave - City: Chicago - Postal or ZIP code: 60641 - Country: United States Full procedure: 1. Regulatory Compliance: Provide the information required for phone-number provisioning in regulated countries. 2. Purchase Readiness: Complete required address and regulatory checks before attempting to purchase an affected number. 3. In-App Management: Create, submit, review, and manage bundle records directly from GHL Customer Care. 4. Auto-Populated Details: Reuse available location-profile information to reduce repetitive address entry. 5. Clear Review Status: Monitor bundle progress from the Regulatory Bundle/Address list. 6. Deletion Protection: Prevent removal of bundles or addresses that are still connected to an active dependency. Settings highlighted from the sub-account dashboard. ![Step 1: Open Regulatory Bundle/Address (image 2 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080148485/original/rXXNOnnuMdMqGASh8B3NgMN0NVso9-Kkzw.png) **Step 1: Open Regulatory Bundle/Address (image 2 of 7)** This screenshot appears in the "Step 1: Open Regulatory Bundle/Address" section of "Regulatory Bundle and Address Creation for Sub-Accounts". For context, this section explains: International Phone Number Compliance Regulatory Bundle and Address Creation for Sub-Accounts Create Address Bundles and Regulatory Bundles, submit country-specific compliance information, monitor review status, and connect approved bundles to regulated phone-number purchases in GHL Customer Care…. This part of the guide covers 7 fields, listed below. - Fields: Business or customer name, Address Line 1, Address Line 2, City, State, province, or region, Postal or ZIP code, Country - Controls: Phone System → Regulatory Bundle/Address, Address Bundle, Regulatory Bundle, Address Bundle vs. Regulatory Bundle, Auto-Populated Business Details, Step 1: Open Regulatory Bundle/Address, Settings, Phone System, Regulatory Bundle/Address, Step 2: Create an Address Bundle, + Create, Next Example values (illustrative, not read from the screenshot): - Business or customer name: Priya Raman - Address Line 1: 4180 W Belmont Ave - Address Line 2: 4180 W Belmont Ave - City: Chicago - Postal or ZIP code: 60641 - Country: United States Full procedure: 1. Regulatory Compliance: Provide the information required for phone-number provisioning in regulated countries. 2. Purchase Readiness: Complete required address and regulatory checks before attempting to purchase an affected number. 3. In-App Management: Create, submit, review, and manage bundle records directly from GHL Customer Care. 4. Auto-Populated Details: Reuse available location-profile information to reduce repetitive address entry. 5. Clear Review Status: Monitor bundle progress from the Regulatory Bundle/Address list. 6. Deletion Protection: Prevent removal of bundles or addresses that are still connected to an active dependency. Phone System → Regulatory Bundle/Address with the Create button. ### **Step 2: Create an Address Bundle** 1. Click **\+ Create**. 2. Review the **Address Bundle** and **Regulatory Bundle** options. 3. Select **Address Bundle**. It is pre-selected by default in the bundle picker. 4. Click **Next**. 5. Review or enter the requested business and address information. 6. Click **Submit**. ![Step 2: Create an Address Bundle (image 3 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080148489/original/EdnQh_KJ8LA6xPJRkr0mKteqiW_k3PLzaw.png) **Step 2: Create an Address Bundle (image 3 of 7)** This screenshot appears in the "Step 2: Create an Address Bundle" section of "Regulatory Bundle and Address Creation for Sub-Accounts". For context, this section explains: International Phone Number Compliance Regulatory Bundle and Address Creation for Sub-Accounts Create Address Bundles and Regulatory Bundles, submit country-specific compliance information, monitor review status, and connect approved bundles to regulated phone-number purchases in GHL Customer Care…. This part of the guide covers 7 fields, listed below. - Fields: Business or customer name, Address Line 1, Address Line 2, City, State, province, or region, Postal or ZIP code, Country - Controls: Phone System → Regulatory Bundle/Address, Address Bundle, Regulatory Bundle, Address Bundle vs. Regulatory Bundle, Auto-Populated Business Details, Step 1: Open Regulatory Bundle/Address, Settings, Phone System, Regulatory Bundle/Address, Step 2: Create an Address Bundle, + Create, Next Example values (illustrative, not read from the screenshot): - Business or customer name: Priya Raman - Address Line 1: 4180 W Belmont Ave - Address Line 2: 4180 W Belmont Ave - City: Chicago - Postal or ZIP code: 60641 - Country: United States Full procedure: 1. Regulatory Compliance: Provide the information required for phone-number provisioning in regulated countries. 2. Purchase Readiness: Complete required address and regulatory checks before attempting to purchase an affected number. 3. In-App Management: Create, submit, review, and manage bundle records directly from GHL Customer Care. 4. Auto-Populated Details: Reuse available location-profile information to reduce repetitive address entry. 5. Clear Review Status: Monitor bundle progress from the Regulatory Bundle/Address list. 6. Deletion Protection: Prevent removal of bundles or addresses that are still connected to an active dependency. Bundle picker showing Address Bundle selected. ![Step 2: Create an Address Bundle (image 4 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080148493/original/5m62UyWGIeVXosNSVzwyiZA6FM8aoRiZYg.png) **Step 2: Create an Address Bundle (image 4 of 7)** This screenshot appears in the "Step 2: Create an Address Bundle" section of "Regulatory Bundle and Address Creation for Sub-Accounts". For context, this section explains: International Phone Number Compliance Regulatory Bundle and Address Creation for Sub-Accounts Create Address Bundles and Regulatory Bundles, submit country-specific compliance information, monitor review status, and connect approved bundles to regulated phone-number purchases in GHL Customer Care…. This part of the guide covers 7 fields, listed below. - Fields: Business or customer name, Address Line 1, Address Line 2, City, State, province, or region, Postal or ZIP code, Country - Controls: Phone System → Regulatory Bundle/Address, Address Bundle, Regulatory Bundle, Address Bundle vs. Regulatory Bundle, Auto-Populated Business Details, Step 1: Open Regulatory Bundle/Address, Settings, Phone System, Regulatory Bundle/Address, Step 2: Create an Address Bundle, + Create, Next Example values (illustrative, not read from the screenshot): - Business or customer name: Priya Raman - Address Line 1: 4180 W Belmont Ave - Address Line 2: 4180 W Belmont Ave - City: Chicago - Postal or ZIP code: 60641 - Country: United States Full procedure: 1. Regulatory Compliance: Provide the information required for phone-number provisioning in regulated countries. 2. Purchase Readiness: Complete required address and regulatory checks before attempting to purchase an affected number. 3. In-App Management: Create, submit, review, and manage bundle records directly from GHL Customer Care. 4. Auto-Populated Details: Reuse available location-profile information to reduce repetitive address entry. 5. Clear Review Status: Monitor bundle progress from the Regulatory Bundle/Address list. 6. Deletion Protection: Prevent removal of bundles or addresses that are still connected to an active dependency. Enter Business details form with editable address fields and Submit. ### **Step 3: Create a Regulatory Bundle** 1. Return to **Phone System → Regulatory Bundle/Address**. 2. Click **\+ Create**. 3. Select **Regulatory Bundle**. 4. Choose the required **Country**. 5. Choose the appropriate **Number Type**, such as Local, Mobile, National, or Toll-Free when available. 6. Complete the requested business, individual, or representative information. 7. Upload each supporting document requested by the form. 8. Review the information and submit the bundle for review. **Document requirements vary.** Do not assume that requirements from one country or number type apply to another. Use the fields and upload prompts shown for the bundle you are creating. ### **Step 4: Monitor the Bundle Status** Return to **Regulatory Bundle/Address** to monitor each submission. The list shows the country, bundle type, bundle ID, number type or address, and current status. If a bundle is rejected, review the reason provided, correct the requested information or documentation, and resubmit when the interface provides that option. Do not rely on a fixed approval time because review requirements can differ by country and submission. ![Step 4: Monitor the Bundle Status (image 5 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080148494/original/mkTHjvcHR80OGxjFRoOK1eiS5HeEGKbgQA.png) **Step 4: Monitor the Bundle Status (image 5 of 7)** This screenshot appears in the "Step 4: Monitor the Bundle Status" section of "Regulatory Bundle and Address Creation for Sub-Accounts". For context, this section explains: International Phone Number Compliance Regulatory Bundle and Address Creation for Sub-Accounts Create Address Bundles and Regulatory Bundles, submit country-specific compliance information, monitor review status, and connect approved bundles to regulated phone-number purchases in GHL Customer Care…. This part of the guide covers 7 fields, listed below. - Fields: Business or customer name, Address Line 1, Address Line 2, City, State, province, or region, Postal or ZIP code, Country - Controls: Phone System → Regulatory Bundle/Address, Address Bundle, Regulatory Bundle, Address Bundle vs. Regulatory Bundle, Auto-Populated Business Details, Step 1: Open Regulatory Bundle/Address, Settings, Phone System, Regulatory Bundle/Address, Step 2: Create an Address Bundle, + Create, Next Example values (illustrative, not read from the screenshot): - Business or customer name: Priya Raman - Address Line 1: 4180 W Belmont Ave - Address Line 2: 4180 W Belmont Ave - City: Chicago - Postal or ZIP code: 60641 - Country: United States Full procedure: 1. Regulatory Compliance: Provide the information required for phone-number provisioning in regulated countries. 2. Purchase Readiness: Complete required address and regulatory checks before attempting to purchase an affected number. 3. In-App Management: Create, submit, review, and manage bundle records directly from GHL Customer Care. 4. Auto-Populated Details: Reuse available location-profile information to reduce repetitive address entry. 5. Clear Review Status: Monitor bundle progress from the Regulatory Bundle/Address list. 6. Deletion Protection: Prevent removal of bundles or addresses that are still connected to an active dependency. Regulatory Bundle/Address list showing bundle IDs and review statuses. ## **Assign an Approved Bundle to a Phone Number** Creating a bundle does not automatically complete every phone-number purchase. When the selected number requires regulatory information, the approved bundle must be associated with the purchase before the number can be provisioned. 1. Open the applicable sub-account. 2. Go to **Settings → Phone System**. 3. Open **Manage Numbers**. 4. Click **\+ Add Number** and select **Add Phone Number**. 5. Select the desired country, number type, and available phone number. 6. Continue to the purchase screen. 7. If GHL Customer Care requires regulatory information, select the applicable approved Address Bundle or Regulatory Bundle. 8. Complete the remaining purchase steps. ![Assign an Approved Bundle to a Phone Number (image 6 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080148508/original/klz2a1hnu6hTYbaBGuPFl8989bUaAvRTfw.png) **Assign an Approved Bundle to a Phone Number (image 6 of 7)** This screenshot appears in the "Assign an Approved Bundle to a Phone Number" section of "Regulatory Bundle and Address Creation for Sub-Accounts". For context, this section explains: International Phone Number Compliance Regulatory Bundle and Address Creation for Sub-Accounts Create Address Bundles and Regulatory Bundles, submit country-specific compliance information, monitor review status, and connect approved bundles to regulated phone-number purchases in GHL Customer Care…. This part of the guide covers 7 fields, listed below. - Fields: Business or customer name, Address Line 1, Address Line 2, City, State, province, or region, Postal or ZIP code, Country - Controls: Phone System → Regulatory Bundle/Address, Address Bundle, Regulatory Bundle, Address Bundle vs. Regulatory Bundle, Auto-Populated Business Details, Step 1: Open Regulatory Bundle/Address, Settings, Phone System, Regulatory Bundle/Address, Step 2: Create an Address Bundle, + Create, Next Example values (illustrative, not read from the screenshot): - Business or customer name: Priya Raman - Address Line 1: 4180 W Belmont Ave - Address Line 2: 4180 W Belmont Ave - City: Chicago - Postal or ZIP code: 60641 - Country: United States Full procedure: 1. Regulatory Compliance: Provide the information required for phone-number provisioning in regulated countries. 2. Purchase Readiness: Complete required address and regulatory checks before attempting to purchase an affected number. 3. In-App Management: Create, submit, review, and manage bundle records directly from GHL Customer Care. 4. Auto-Populated Details: Reuse available location-profile information to reduce repetitive address entry. 5. Clear Review Status: Monitor bundle progress from the Regulatory Bundle/Address list. 6. Deletion Protection: Prevent removal of bundles or addresses that are still connected to an active dependency. Manage Numbers → + Add Number → Add Phone Number.  [Learn more about purchasing a phone number in GHL Customer Care →](https://docs.ghlcustomercare.com/docs/phone-system/phone-numbers/how-to-purchase-a-phone-number)  ## **Manage and Delete Bundles and Addresses** Bundle management includes confirmation and dependency safeguards designed to prevent accidental removal of regulatory information that is still being used by a phone number or provisioning workflow. ### **Delete a Bundle or Address** 1. Go to **Phone System → Regulatory Bundle/Address**. 2. Locate the bundle or address you want to remove. 3. Open the available actions and choose the delete option. 4. Review the confirmation modal. 5. Verify the displayed **Type**, **Country**, and **Bundle ID** before confirming deletion. ![Delete a Bundle or Address (image 7 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155080148518/original/0Fk3CaNSjlDgwFboFfDTO3ZRaQSUiUIsNQ.png) **Delete a Bundle or Address (image 7 of 7)** This screenshot appears in the "Delete a Bundle or Address" section of "Regulatory Bundle and Address Creation for Sub-Accounts". For context, this section explains: International Phone Number Compliance Regulatory Bundle and Address Creation for Sub-Accounts Create Address Bundles and Regulatory Bundles, submit country-specific compliance information, monitor review status, and connect approved bundles to regulated phone-number purchases in GHL Customer Care…. This part of the guide covers 7 fields, listed below. - Fields: Business or customer name, Address Line 1, Address Line 2, City, State, province, or region, Postal or ZIP code, Country - Controls: Phone System → Regulatory Bundle/Address, Address Bundle, Regulatory Bundle, Address Bundle vs. Regulatory Bundle, Auto-Populated Business Details, Step 1: Open Regulatory Bundle/Address, Settings, Phone System, Regulatory Bundle/Address, Step 2: Create an Address Bundle, + Create, Next Example values (illustrative, not read from the screenshot): - Business or customer name: Priya Raman - Address Line 1: 4180 W Belmont Ave - Address Line 2: 4180 W Belmont Ave - City: Chicago - Postal or ZIP code: 60641 - Country: United States Full procedure: 1. Regulatory Compliance: Provide the information required for phone-number provisioning in regulated countries. 2. Purchase Readiness: Complete required address and regulatory checks before attempting to purchase an affected number. 3. In-App Management: Create, submit, review, and manage bundle records directly from GHL Customer Care. 4. Auto-Populated Details: Reuse available location-profile information to reduce repetitive address entry. 5. Clear Review Status: Monitor bundle progress from the Regulatory Bundle/Address list. 6. Deletion Protection: Prevent removal of bundles or addresses that are still connected to an active dependency. Delete Regulatory Bundle confirmation showing Type, Country, and Bundle ID. **Deletion is permanent.** If a bundle or address is already in use, GHL Customer Care can disable deletion to protect the active dependency. Remove or update the dependency first if a different bundle or address needs to be used. ## **Troubleshooting Regulatory Bundles** Most bundle issues are caused by missing regulatory requirements, mismatched business information, incomplete documentation, or attempting to use a bundle that is not yet approved for the selected country and number type. The Phone Number Cannot Be Purchased Check whether the selected number requires an Address Bundle, Regulatory Bundle, identity verification, or another compliance step. Complete the requirement shown in the purchase flow before retrying. The Regulatory Bundle Was Rejected Review the rejection reason and compare the submitted name, address, registration information, and documents. Correct the requested item and resubmit when the bundle workflow permits it. The Correct Bundle Does Not Appear During Purchase Confirm that the bundle was created in the correct sub-account, matches the required country and number type, and has completed the required review. The Delete Option Is Disabled The bundle or address is likely connected to an active dependency. Review the explanation shown in GHL Customer Care and remove or update that dependency before attempting deletion again. No Suitable International Number Appears Number availability can change based on country, number type, inventory, and regulatory requirements. Confirm the required bundle is complete, broaden the available filters, or follow the unavailable-number process if inventory remains unavailable. ## **Frequently Asked Questions** Q: Do I need a Regulatory Bundle for a United States or Canada phone number? A Regulatory Bundle is not required for standard US or Canada purchases. Separate requirements such as identity verification, A2P 10DLC registration, or Toll-Free Verification can still apply depending on the number and intended use. Q: Does every international phone number require the same documents? No. Required fields and documents vary by country, number type, business or individual use, and applicable local regulation. Follow the requirements displayed for the bundle you are creating. Q: How long does Regulatory Bundle approval take? Review time can vary by country, number type, documentation quality, and the applicable regulatory review. Monitor the Status column in Regulatory Bundle/Address instead of relying on a fixed approval time. Q: Can an approved Regulatory Bundle be used for multiple phone numbers? An approved bundle can be reused for additional eligible numbers when they fall under the same applicable regulatory requirements. The purchase flow determines whether the bundle is valid for the selected number. Q: What should I do if my business details were auto-populated incorrectly? Correct the editable fields before submitting the Address Bundle. The information should match the business or identity documents being used for verification. Q: Can I edit a Regulatory Bundle after submission? Available actions depend on the bundle's status and regulatory workflow. If a rejected bundle provides a correction or resubmission option, follow the reviewer instructions. If the submitted record cannot be edited, create a new bundle with the correct information. Q: Why can't I delete an Address Bundle or Regulatory Bundle? GHL Customer Care blocks deletion when the item is connected to an active dependency. Review the message shown in the UI and remove or update that dependency before deleting the bundle or address. Q: What should I include when contacting GHL Customer Care Support about a bundle problem? Include the affected sub-account, country, number type, Bundle ID or Address ID, current status, any rejection message, and a screenshot of the issue. If the problem occurs during purchase, also include the phone number or number type you are attempting to buy. ### **Related Articles**  [How to Purchase a Phone Number](https://docs.ghlcustomercare.com/docs/phone-system/phone-numbers/how-to-purchase-a-phone-number)   [Identity Verification for Phone Number Purchases (US/CA/PR/IL)](https://docs.ghlcustomercare.com/docs/phone-system/phone-numbers/identity-verification-for-phone-number-purchases-us-ca-pr-il)   [How to Create and Link a Regulatory Bundle for Australian Local Numbers](https://docs.ghlcustomercare.com/docs/phone-system/lc-phone-system/how-to-create-and-link-a-regulatory-bundle-for-australian-local-numbers)   [How to Request an Unavailable Phone Number](https://docs.ghlcustomercare.com/docs/phone-system/phone-numbers/how-to-request-a-number-that-s-not-available)   [Moving Phone Numbers Across Accounts (US and International)](https://docs.ghlcustomercare.com/docs/phone-system/phone-numbers/moving-phone-numbers-across-accounts-us-and-international)   [What is the Native Phone System?](https://docs.ghlcustomercare.com/docs/phone-system/lc-phone-system/what-is-the-ghl-customer-care-s-native-phone-system-lc-phone) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com