# How to send personalized payment links to multiple contacts?

> how you can send payment links to your contacts where their details like name, email, phone number etc. already filled in the payment link.

- Source: https://docs.ghlcustomercare.com/docs/payments/payment-links/how-to-send-personalized-payment-links-to-multiple-contacts
- Section: Payments / Payment Links
- Reading time: 1 min
- Images: 4, each explained below
- Modified on Thu, 8 Aug, 2024 at 4:55 PM

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**Overview**

This documents covers how you can send payment links to your contacts where their details like name, email, phone number etc. already filled in, which enables a good customer experience and helps the sender to improve conversions.

**What can you do while creating the payment link?**

1\. Business users now have the capability to choose multiple contacts and directly send out personalized payment-links to the contact via email & sms from editor by clicking on copy/send button on the top right.

2\. Business user's can configure their own email and sms templates to send or even use the default template provided.

![Figure 1](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155027642475/original/IjY8JG4Bnwcc-WKG-JRGQ0Wpdnh18zLSww.png)

**Figure 1**

This screenshot appears in "How to send personalized payment links to multiple contacts?". The text alongside this image reads: 2. Business user's can configure their own email and sms templates to send or even use the default template provided. Immediately after, the guide continues: 3. Along with this the business user also has an option to copy the standard link or choose a contact from the dropdown and get personalized payment link for the contact.
- What this covers: 2. Business user's can configure their own email and sms templates to send or even use the default template provided.
- Controls: Overview
- Next: 3. Along with this the business user also has an option to copy the standard link or choose a contact from the dropdown and get personalized payment link for the contact.

3\. Along with this the business user also has an option to copy the standard link or choose a contact from the dropdown and get personalized payment link for the contact.

![Figure 2](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155027642787/original/1lYoOee9fdNiOls_vSzIwWauNwPIBuR8VQ.png)

**Figure 2**

This screenshot appears in "How to send personalized payment links to multiple contacts?". The text alongside this image reads: 3. Along with this the business user also has an option to copy the standard link or choose a contact from the dropdown and get personalized payment link for the contact. Immediately after, the guide continues: What will the receiver of the link see?
- What to choose: 3. Along with this the business user also has an option to copy the standard link or choose a contact from the dropdown and get personalized payment link for the contact.
- Controls: Overview
- Next: What will the receiver of the link see?

**What will the receiver of the link see?**

1\. Once the user (receiver) opens up the payment-link from sent using the above template, they would have all their data like name, email, phone already filled in, making it a personalized payment experience.

![Figure 3](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155027642805/original/l0UGhwipSaja2hHix39w_K-6KqWuwjD-bw.png)

**Figure 3**

This screenshot appears in "How to send personalized payment links to multiple contacts?". The text alongside this image reads: 1. Once the user (receiver) opens up the payment-link from sent using the above template, they would have all their data like name, email, phone already filled in, making it a personalized payment experience. Immediately after, the guide continues: 1. Go to Payments Tab -> Payment-Links -> Edit.
- What this covers: 1. Once the user (receiver) opens up the payment-link from sent using the above template, they would have all their data like name, email, phone already filled in, making it a personalized payment experience.
- Controls: Overview
- Next: 1. Go to Payments Tab -> Payment-Links -> Edit

**How to Use it?**

1\. Go to Payments Tab -> Payment-Links -> Edit

2\. In the top right corner one would be able to see a Copy / Send Button ( on saved links or post saving a new link)

_Note - User needs to save a payment-link first and then this feature would be available, it would also be available for already saved links._

![Figure 4](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155027642860/original/6VvEjBknfwusFltbgGqEJu54WSg5lfyfZg.png)

**Figure 4**

This screenshot appears in "How to send personalized payment links to multiple contacts?". The text alongside this image reads: Note - User needs to save a payment-link first and then this feature would be available, it would also be available for already saved links. Immediately after, the guide continues: Limitations for personalized payment links?
- How to confirm: Note - User needs to save a payment-link first and then this feature would be available, it would also be available for already saved links.
- Controls: Overview
- Next: Limitations for personalized payment links?

**Limitations for personalized payment links?**

1\. You can send personalized payment links to a maximum of 50 contacts in bulk in one time

2\. The personalized links will only be sent to the contact if the contact has a valid email Id and valid phone number associated to it.

3\. The payment links won't be sent to the contacts if they have DND enabled.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com