Add Product Images to Estimates in GHL Customer Care
Learn how to add up to four photos per estimate line item in GHL Customer Care. Create visual proposals clients approve faster using built-in Media Storage.
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Make your estimates stand out by adding product or service photos directly into each line item. With GHL Customer Care’s Add Photos in Estimates feature, you can attach up to four images per item, giving clients a visual understanding of what they’re buying—helping them approve faster, and reducing back-and-forth questions.
The Add Photos in Estimates feature allows you to attach up to four images to any product or service line within an estimate. These photos appear as thumbnails under each line item and can be clicked to open a full-screen gallery view. You can either upload new images or select from your existing Media Storage files for easy reuse.
What is Add Photos in Estimates? (image 1 of 6)What this shows The Add Photos in Estimates feature allows you to attach up to four images to any product or service line within an estimate.What this showsIllustrates the "What is Add Photos in Estimates?" section of "Add Product Images to Estimates in GHL Customer Care".This screenshot appears in the "What is Add Photos in Estimates?" section of "Add Product Images to Estimates in GHL Customer Care". The text alongside this image reads: The Add Photos in Estimates feature allows you to attach up to four images to any product or service line within an estimate. These photos appear as thumbnails under each line item and can be clicked to open a full-screen gallery view. You can either upload new images or select from your existing…. Immediately after, the guide continues: Adding visuals to your estimates gives clients clarity and boosts your brand professionalism.Image 1 of 6What to chooseThe Add Photos in Estimates feature allows you to attach up to four images to any product or service line within an estimate. These photos appear as thumbnails under each line item and can be clicked to open a full-screen gallery view. You can either upload new images or select from your existing Media Storage files for easy reuse.
Buttons and menus referencedAdd Photos in EstimatesMedia Storage
Next stepAdding visuals to your estimates gives clients clarity and boosts your brand professionalism.
Key Benefits of Add Photos in Estimates
Adding visuals to your estimates gives clients clarity and boosts your brand professionalism.
Faster Approvals: Clients can see exactly what they’re getting.
Fewer Disputes: Avoid confusion around specs, finishes, or product variations.
Professional Look: Present sleek, modern, visual proposals.
Efficiency: Reuse photos directly from Media Storage without re-uploading.
Mobile-Friendly: Clients can view and zoom in on images easily from any device.
Image Source Options
You can choose where each photo comes from depending on your workflow and existing assets.
From Media Storage: Select existing photos from your GHL Customer Care media library.
Upload New: Add images directly from your computer—these automatically save to Media Storage for future use.
Mix & Match: Combine stored and newly uploaded photos, up to four per line item.
Image Source Options (image 2 of 6)What this shows From Media Storage: Select existing photos from your GHL Customer Care media library.What this showsIllustrates the "Image Source Options" section of "Add Product Images to Estimates in GHL Customer Care".This screenshot appears in the "Image Source Options" section of "Add Product Images to Estimates in GHL Customer Care". The text alongside this image reads: From Media Storage: Select existing photos from your GHL Customer Care media library. Upload New: Add images directly from your computer—these automatically save to Media Storage for future use. Mix & Match: Combine stored and newly uploaded photos, up to four per line item. Immediately after, the guide continues: Follow these steps to add product or service images directly within your estimate.Image 2 of 6What to chooseFrom Media Storage: Select existing photos from your GHL Customer Care media library. Upload New: Add images directly from your computer—these automatically save to Media Storage for future use. Mix & Match: Combine stored and newly uploaded photos, up to four per line item.Next stepFollow these steps to add product or service images directly within your estimate.All 3 steps in this procedure
From Media Storage: Select existing photos from your GHL Customer Care media library.
Upload New: Add images directly from your computer—these automatically save to Media Storage for future use.
Mix & Match: Combine stored and newly uploaded photos, up to four per line item.
How to Add Photos to an Estimate
Follow these steps to add product or service images directly within your estimate.
Go to Payments → Invoices & Estimates → Estimates.
Click New Estimate.
Step 2 of 7: Click New EstimateWhat this shows Step 2 of 7: Click New Estimate.What this showsShows what to click for step 2 of 7 in the "How to Add Photos to an Estimate" section of "Add Product Images to Estimates in GHL Customer Care".This screenshot accompanies step 2 of 7 in the "How to Add Photos to an Estimate" section of "Add Product Images to Estimates in GHL Customer Care". At this point in the walkthrough you click New Estimate. For context, this section explains: Follow these steps to add product or service images directly within your estimate. The next step is to enter your estimate details, such as customer information, item names, and pricing.Step 2 of 7Image 3 of 6What to clickClick New Estimate.
Buttons and menus referencedNew EstimateUpload ImagesUploadMedia Storagefour imagesInsert FilesSend
Next stepEnter your estimate details, such as customer information, item names, and pricing.All 7 steps in this procedure
Go to Payments → Invoices & Estimates → Estimates.
Click New Estimate. this image
Enter your estimate details, such as customer information, item names, and pricing.
Under the line item, click Upload Images.
Choose Upload to add new files, or select from Media Storage.
Select up to four images and click Insert Files. 7. Review your estimate to confirm that thumbnails appear beneath the correct line item.
Click Send. Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view.
Enter your estimate details, such as customer information, item names, and pricing.
Under the line item, click Upload Images.
Choose Upload to add new files, or select from Media Storage.
Select up to four images and click Insert Files.
Step 6 of 7: Select up to four images and click Insert Files. 7. Review your…What this shows Step 6 of 7: Select up to four images and click Insert Files.What this showsShows what to choose for step 6 of 7 in the "How to Add Photos to an Estimate" section of "Add Product Images to Estimates in GHL Customer Care".This screenshot accompanies step 6 of 7 in the "How to Add Photos to an Estimate" section of "Add Product Images to Estimates in GHL Customer Care". At this point in the walkthrough you select up to four images and click Insert Files. 7. Review your estimate to confirm that thumbnails appear beneath the correct line item. The next step is to click Send. Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view.Step 6 of 7Image 4 of 6What to chooseSelect up to four images and click Insert Files. 7. Review your estimate to confirm that thumbnails appear beneath the correct line item.
Buttons and menus referencedfour imagesInsert FilesNew EstimateUpload ImagesUploadMedia StorageSend
Next stepClick Send. Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view.All 7 steps in this procedure
Go to Payments → Invoices & Estimates → Estimates.
Click New Estimate.
Enter your estimate details, such as customer information, item names, and pricing.
Under the line item, click Upload Images.
Choose Upload to add new files, or select from Media Storage.
Select up to four images and click Insert Files. 7. Review your estimate to confirm that thumbnails appear beneath the correct line item. this image
Click Send. Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view.
7. Review your estimate to confirm that thumbnails appear beneath the correct line item. Step 6 of 7: Select up to four images and click Insert Files. 7. Review your…What this shows Step 6 of 7: Select up to four images and click Insert Files.What this showsShows what to choose for step 6 of 7 in the "How to Add Photos to an Estimate" section of "Add Product Images to Estimates in GHL Customer Care".This screenshot accompanies step 6 of 7 in the "How to Add Photos to an Estimate" section of "Add Product Images to Estimates in GHL Customer Care". At this point in the walkthrough you select up to four images and click Insert Files. 7. Review your estimate to confirm that thumbnails appear beneath the correct line item. The next step is to click Send. Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view.Step 6 of 7Image 5 of 6What to chooseSelect up to four images and click Insert Files. 7. Review your estimate to confirm that thumbnails appear beneath the correct line item.
Buttons and menus referencedfour imagesInsert FilesNew EstimateUpload ImagesUploadMedia StorageSend
Next stepClick Send. Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view.All 7 steps in this procedure
Go to Payments → Invoices & Estimates → Estimates.
Click New Estimate.
Enter your estimate details, such as customer information, item names, and pricing.
Under the line item, click Upload Images.
Choose Upload to add new files, or select from Media Storage.
Select up to four images and click Insert Files. 7. Review your estimate to confirm that thumbnails appear beneath the correct line item. this image
Click Send. Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view.
Click Send.
Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view.
Step 7 of 7: Click Send. Clients will receive the estimate with clickable…What this shows Step 7 of 7: Click Send.What this showsShows what to click for step 7 of 7 in the "How to Add Photos to an Estimate" section of "Add Product Images to Estimates in GHL Customer Care".This screenshot accompanies step 7 of 7 in the "How to Add Photos to an Estimate" section of "Add Product Images to Estimates in GHL Customer Care". At this point in the walkthrough you click Send. Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view.Step 7 of 7Image 6 of 6What to clickClick Send. Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view.
Buttons and menus referencedSendNew EstimateUpload ImagesUploadMedia Storagefour imagesInsert Files
All 7 steps in this procedure
Go to Payments → Invoices & Estimates → Estimates.
Click New Estimate.
Enter your estimate details, such as customer information, item names, and pricing.
Under the line item, click Upload Images.
Choose Upload to add new files, or select from Media Storage.
Select up to four images and click Insert Files. 7. Review your estimate to confirm that thumbnails appear beneath the correct line item.
Click Send. Clients will receive the estimate with clickable thumbnails that open in a full-screen gallery view. this image
Customer Gallery Experience
When clients receive your estimate, they’ll see thumbnail images beneath each line item. Clicking on any thumbnail opens a full-screen gallery, allowing them to zoom, scroll, and swipe through the attached photos. This creates a clear and interactive review experience—especially on mobile devices.
Limits and Best Practices Keeping your estimates visually appealing and fast-loading is easy if you follow these best practices.
You can add a maximum of 4 images per line item.
Supported file formats: JPG and PNG.
Keep each image under 2MB for optimal performance.
Maintain consistent aspect ratios for neat thumbnail alignment.
Use clear line-item descriptions—images should support, not replace, written details.
For extra files (manuals, spec sheets, or PDFs), use the Attachments feature, which supports up to 10 files per estimate.
Frequently Asked Questions
Q: Can I add more than four images per item?
A: No. The limit is four images per line item. For additional visuals, combine multiple photos into a single collage or use the Attachments feature.
Q: Can customers download the images?
A: Not directly from the gallery. However, you can attach downloadable versions of the files using the Attachments feature.
Q: Will adding images make my PDF larger?
A: Slightly. GHL Customer Care automatically compresses images to balance clarity and file size.
Q: Will the images transfer if I convert the estimate into an invoice?
A: Yes. Images remain visible when you convert an estimate to an invoice.
Q: Do images sync to QuickBooks or other exports?
A: No. Images are stored within GHL Customer Care and are not transferred to external accounting systems.
Q: What image formats are supported?
A: JPG and PNG files are fully supported. Avoid using TIFF or RAW files.
