# Enable Tap to Pay on your Whitelabelled Mobile App > Overview This guide provides a comprehensive step-by-step walkthrough for enabling Tap to Pay on iPhone or on your Android whitelabelled mobile app . Tap… - Source: https://docs.ghlcustomercare.com/docs/mobile-and-desktop-app/whitelabel-mobile-app/enable-tap-to-pay-on-your-whitelabelled-mobile-app - Section: Mobile & Desktop App / Whitelabel Mobile App - Reading time: 4 min - Modified on Tue, 24 Mar at 6:19 AM --- ## **Overview** This guide provides a comprehensive step-by-step walkthrough for enabling **Tap to Pay on iPhone** or on your **Android** **whitelabelled mobile app**. Tap to Pay allows merchants to accept **contactless payments directly through their iPhone**, eliminating the need for additional payment hardware and creating a seamless checkout experience for both businesses and customers --- ## **Please Note** - You **must have an organization-level Apple Developer account** with Account Holder access. - Tap to Pay on iPhone is available only for **supported payment service providers (PSPs)**. GHL Customer Care’s whitelabelled apps use **Stripe** or **Square** as the PSP. - Apple individually reviews entitlement & distribution requests before granting approval. - Tap to Pay on Android follows a **different, simpler process** — no prior approval is required. --- ## **Covered in this Article** - What is Tap to Pay on iPhone? - Enabling Tap to Pay: Process Overview - Step by Step process for Tap to pay on iPhone approval - Enabling Tap to Pay on Android - Support and Timeline - [ FAQs ](https://docs.ghlcustomercare.com/docs/contacts/smart-lists/faqs) --- ## **What is Tap to Pay on iPhone?** **Tap to Pay on iPhone** enables merchants to **accept contactless debit and credit cards, Apple Pay, and other digital wallets** using just their iPhone. This feature integrates directly with your GHL Customer Care whitelabelled app, letting sub-accounts receive payments through their **connected Stripe** or **Square account**. Apple requires each app to have an **entitlement** & **distribution** to use this feature, which is granted upon approval through the **Tap to Pay on iPhone Entitlement Request Form**. --- ## **Quick** **Note**:  Please enable the **POS module** in the app drawer before starting the Tap to Pay steps. We can proceed only after the POS module is enabled in the Mobile App Customizer. ## **Enabling Tap to Pay: Process Overview** The setup process consists of **three main steps**: **1\. Request Tap to Pay on iPhone Entitlemen** **2\. Await Apple’s Review and Entitlement Addition** **3.** **Submitting requirements for Tap to pay distribution approval** **4\. Await Apple’s Review and Distribution Addition** **5\. Pushing update with Tap to pay distribution permission** Once approved, you can **request an update** for your white labelled app through Mobile app customiser to enable Tap to Pay functionality. --- ## **Step 1: Request Tap to Pay Entitlement** ### **Prerequisite** - You must be logged in as the **Account Holder** of your **organization-level Apple Developer account**. - Go to Apple’s official request page - [Tap to Pay on iPhone Entitlement Request Form](https://developer.apple.com/contact/request/tap-to-pay-on-iphone/) ### **Action** - Complete and submit the request form. - Select your PSP as **Stripe** or **Square**. Refer to the  **sample document table** for a guide on how to accurately complete each field. Below are key entries based on the sample form: | **Field** | **Response Example** | | --- | --- | | PSP | Stripe | | Organization | Your organization name | | Name | Organization's owner name | | Email | Your organization's primary email | | Distribution | App Store and Apple Business Manager | | Onboarding Description | Merchants are onboarded via the web app as sub-accounts. Once connected to Stripe, they can sign in on mobile to process payments. | | Countries/Regions | List all the countries or regions where your clients will use Tap to Pay, in order of release. | Ensure that all responses **match the provided sample document** for a successful approval process . --- ## **Merchant Onboarding Process** Merchant onboarding primarily occurs through the **GHL Customer Care web app**: 1. The main account owner adds merchants as **sub-accounts**. 2. Each merchant connects their **Stripe** or **Square account** via the web interface. 3. Merchants then sign in to the **mobile app using sub-account credentials** to start accepting payments directly into their Stripe accounts. This structure ensures a smooth and independent onboarding process for each merchant. ### **Review Process** Apple reviews each request based on the provided details and eligibility. Once approved, the **Tap to Pay entitlement** will appear under your account’s **Managed Capabilities**. ## **Step 2: Entitlement Addition by Apple** Once Apple approves your application: - The **Tap to Pay entitlement** will be added to your developer account. - Notify your GHL Customer Care account representative to proceed with next step. ## **Step 3: Submitting requirements for Tap to pay distribution approval** **Once the entitlement addition by Apple was granted need to proceed with requirements shared by Apple team which includes Demo video and requirement checklist.** ## **Step 4: Await Apple’s Review and Distribution Addition** Will wait to get approval on the Distribution addition upon submitted assets. ## **Step 5: Pushing update with Tap to pay distribution permission** Once the distribution access was granted, need to push app update to get the feature Tap to Pay on iPhone live for all the apps. ## **Enabling Tap to Pay on Android** Unlike iOS, **Tap to Pay on Android** does **not require Google's approval** or entitlement requests. To enable Tap to Pay on Android: - Request a **whitelabel app update** following the standard GHL Customer Care update request process. - Once updated, your Android app will automatically support Tap to Pay payments. --- ## **Support and Timeline** ### **Support Channels** - **Apple Developer Support:** For issues related to the entitlement process. - **GHL Customer Care Support Team:** For app updates or integration-related concerns. ### **Expected Timeline** Apple’s review time can vary — typically ranging from **a few days to several weeks**. Plan your app release timelines accordingly to account for review delays. --- ## **FAQs** **Q1: Do I need to pay extra for the Tap to Pay entitlement?** No. The entitlement itself is free, but Apple must approve it before it becomes active. **Q2: Can I use Tap to Pay without Stripe integration?** No. GHL Customer Care’s Tap to Pay implementation currently supports **Stripe** and **Square only** as the payment service provider. **Q3: How long does the approval process take?** While Apple doesn’t specify an exact timeframe, approvals typically take **1–6 weeks** depending on account eligibility. **Q4: What happens if my entitlement request is rejected?** You can resubmit with corrected information or contact Apple Developer Support for clarification. **Q5: Is Tap to Pay available globally?** Availability depends on **Apple’s regional rollout** and **Stripe’s country support**. Ensure you list all intended countries in your request form. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com