Support for BBPOS WisePOS E and Stripe S700 Internet Readers on Mobile POS
This article shows you how to pair Stripe’s Wi-Fi–enabled WisePOS E and S700 readers with the GHL Customer Care, LeadConnector, or your own white-label…
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This article shows you how to pair Stripe’s Wi-Fi–enabled WisePOS E and S700 readers with the GHL Customer Care, LeadConnector, or your own white-label mobile app. Once connected, you can take secure, card-present payments right inside the POS—no dongles, cables, or browser windows required!
Stripe Internet Readers are standalone payment terminals that connect to your phone or tablet over local Wi-Fi. Because they’re internet-connected, every tap, insert, or swipe flows directly through Stripe’s PCI-certified infrastructure for end-to-end encryption. Pairing them with GHL Customer Care turns any iOS or Android device into a countertop-to-mobile checkout station.
What Are Stripe Internet Readers? (image 1 of 4)What this shows Stripe Internet Readers are standalone payment terminals that connect to your phone or tablet over local Wi-Fi.What this showsIllustrates the "What Are Stripe Internet Readers?" section of "Support for BBPOS WisePOS E and Stripe S700 Internet Readers on Mobile POS".This screenshot appears in the "What Are Stripe Internet Readers?" section of "Support for BBPOS WisePOS E and Stripe S700 Internet Readers on Mobile POS". The text alongside this image reads: Stripe Internet Readers are standalone payment terminals that connect to your phone or tablet over local Wi-Fi. Because they’re internet-connected, every tap, insert, or swipe flows directly through Stripe’s PCI-certified infrastructure for end-to-end encryption. Pairing them with GHL Customer Care…. Immediately after, the guide continues: Knowing the advantages helps you choose the right hardware for every checkout lane or roaming associate.Image 1 of 4What to clickStripe Internet Readers are standalone payment terminals that connect to your phone or tablet over local Wi-Fi. Because they’re internet-connected, every tap, insert, or swipe flows directly through Stripe’s PCI-certified infrastructure for end-to-end encryption. Pairing them with GHL Customer Care turns any iOS or Android device into a countertop-to-mobile checkout station.Next stepKnowing the advantages helps you choose the right hardware for every checkout lane or roaming associate.
What Are Stripe Internet Readers? (image 2 of 4)What this shows Stripe Internet Readers are standalone payment terminals that connect to your phone or tablet over local Wi-Fi.What this showsIllustrates the "What Are Stripe Internet Readers?" section of "Support for BBPOS WisePOS E and Stripe S700 Internet Readers on Mobile POS".This screenshot appears in the "What Are Stripe Internet Readers?" section of "Support for BBPOS WisePOS E and Stripe S700 Internet Readers on Mobile POS". The text alongside this image reads: Stripe Internet Readers are standalone payment terminals that connect to your phone or tablet over local Wi-Fi. Because they’re internet-connected, every tap, insert, or swipe flows directly through Stripe’s PCI-certified infrastructure for end-to-end encryption. Pairing them with GHL Customer Care…. Immediately after, the guide continues: Knowing the advantages helps you choose the right hardware for every checkout lane or roaming associate.Image 2 of 4What to clickStripe Internet Readers are standalone payment terminals that connect to your phone or tablet over local Wi-Fi. Because they’re internet-connected, every tap, insert, or swipe flows directly through Stripe’s PCI-certified infrastructure for end-to-end encryption. Pairing them with GHL Customer Care turns any iOS or Android device into a countertop-to-mobile checkout station.Next stepKnowing the advantages helps you choose the right hardware for every checkout lane or roaming associate.
Key Benefits of Using WisePOS E & S700 With Mobile POS
Knowing the advantages helps you choose the right hardware for every checkout lane or roaming associate.
All-In-One Hardware: Accept chip, tap, and magnetic-stripe payments out of the box.
Unlimited Readers Per Location: Register as many devices as you need; each appears in the Payment Instruments list.
Unified Reporting: In-person and online sales land in the same GHL Customer Care Payments dashboard.
Automatic Compliance: Firmware updates add new card-scheme requirements with no manual effort.
Prerequisites
Confirm these items before you begin to avoid pairing errors and failed transactions.
A live Stripe account connected in Payments → Integrations
Mobile device and reader on the same 2.4 GHz or 5 GHz Wi-Fi network
Device enrolled in the GHL Customer Care / LeadConnector public beta on the App Store or Google Play
Mobile-app version v 3.103.4 or later
How to Register a WisePOS E or S700 Reader
Pairing links the physical terminal to your sub-account so it appears at checkout.
Step 1: Get Pairing Code from Reader
Power on the reader
On the idle screen, tap Generate Pairing Code to display a six-digit code.
Step 2: Navigate to Internet Reader Settings
Open the mobile app and select the correct sub-account
Navigate to Settings → Stripe Payment Hardware → Pair New Devices → Internet Readers
Step 2: Navigate to Internet Reader Settings (image 3 of 4)What this shows Open the mobile app and select the correct sub-account Navigate to Settings → Stripe Payment Hardware → Pair New Devices → Internet ReadersWhat this showsIllustrates the "Step 2: Navigate to Internet Reader Settings" section of "Support for BBPOS WisePOS E and Stripe S700 Internet Readers on Mobile POS".This screenshot appears in the "Step 2: Navigate to Internet Reader Settings" section of "Support for BBPOS WisePOS E and Stripe S700 Internet Readers on Mobile POS". The text alongside this image reads: Open the mobile app and select the correct sub-account Navigate to Settings → Stripe Payment Hardware → Pair New Devices → Internet Readers. Immediately after, the guide continues: Enter a reader name you’ll recognize at checkout (e.g., FrontCounter_WisePOS1) Type the pairing code shown on the reader. Tap Pair. Look for the toast “ FrontCounter_WisePOS1 registered successfully.”.Image 3 of 4Where to goOpen the mobile app and select the correct sub-account Navigate to Settings → Stripe Payment Hardware → Pair New Devices → Internet Readers
Buttons and menus referencedmobile appSettingsStripe Payment HardwarePair New DevicesInternet Readers
Next stepEnter a reader name you’ll recognize at checkout (e.g., FrontCounter_WisePOS1) Type the pairing code shown on the reader. Tap Pair. Look for the toast “ FrontCounter_WisePOS1 registered successfully.”All 2 steps in this procedure
Open the mobile app and select the correct sub-account
Navigate to Settings → Stripe Payment Hardware → Pair New Devices → Internet Readers
Step 3: Pair Device
Enter a reader name you’ll recognize at checkout (e.g., FrontCounter_WisePOS1)
Type the pairing code shown on the reader.
Tap Pair. Look for the toast “FrontCounter_WisePOS1 registered successfully.”
Step 3: Pair Device (image 4 of 4)What this shows Enter a reader name you’ll recognize at checkout (e.g., FrontCounter_WisePOS1) Type the pairing code shown on the reader.What this showsIllustrates the "Step 3: Pair Device" section of "Support for BBPOS WisePOS E and Stripe S700 Internet Readers on Mobile POS".This screenshot appears in the "Step 3: Pair Device" section of "Support for BBPOS WisePOS E and Stripe S700 Internet Readers on Mobile POS". The text alongside this image reads: Enter a reader name you’ll recognize at checkout (e.g., FrontCounter_WisePOS1) Type the pairing code shown on the reader. Tap Pair. Look for the toast “ FrontCounter_WisePOS1 registered successfully.”. Immediately after, the guide continues: Repeat these steps for any other additional readers on the network.Image 4 of 4What to fill inEnter a reader name you’ll recognize at checkout (e.g., FrontCounter_WisePOS1) Type the pairing code shown on the reader. Tap Pair. Look for the toast “ FrontCounter_WisePOS1 registered successfully.”Next stepRepeat these steps for any other additional readers on the networkAll 3 steps in this procedure
Enter a reader name you’ll recognize at checkout (e.g., FrontCounter_WisePOS1)
Type the pairing code shown on the reader.
Tap Pair. Look for the toast “ FrontCounter_WisePOS1 registered successfully.”
Step 4: Repeat for Other Devices
Repeat these steps for any other additional readers on the network
Taking a Payment With a Registered Reader
Once paired, selecting a reader is as easy as choosing a card-on-file.
Start a sale in the POS and add items to the cart.
On Payment Instruments, choose the reader you want to use.
Present the reader to the customer. They can tap, insert, or swipe. A 5-minute timer counts down on the mobile screen.
Wait for confirmation. The reader shows “Approved,” and the sale appears instantly in Transaction History.
Troubleshooting & Best Practices
Use these quick fixes to keep every lane moving.
Symptom
Fix
Reader not found
Verify both devices are on the same SSID; restart the reader; ensure ports 443 & 4070 are open.
Pairing code expired
Codes last 60 seconds—generate a new one on the reader and try again.
Payment timer expired
Relaunch the sale; ask the customer to keep the card in place until the beep.
Need to move readers between stores
Unpair in Payment Devices, then repeat the pairing steps on the new Wi-Fi network.
Frequently Asked Questions
Q: How many internet readers can I register in one sub-account? Unlimited. Each reader shows up individually in Payment Instruments.
Q: Do I need Bluetooth? No. WisePOS E and S700 pair over local Wi-Fi.
Q: Can customers add a tip on the reader? Yes. Enable Prompt for Tip under POS Settings → Gratuity.
Q: Can I refund these payments from the web app? Absolutely—the refund flow is identical to online Stripe charges.
Q: Do the readers work offline? Transactions require an active internet connection. If Wi-Fi drops, accept cash or card-on-file.
