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Understanding Courses Dashboard

See 30-day enrollments, revenue, AOV, and progress at a glance. Drill into funnels and top/least performers; export CSV. Data refreshes every 6 hours.

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On this page
  1. What is the New Courses Dashboard?
  2. Key Benefits of the New Courses Dashboard
  3. Top & Least Performing Courses
  4. Revenue Generated
  5. Average Order Value (AOV)
  6. Course Progress Funnel
  7. Tips for Using the Dashboard
  8. How To Set Up the New Courses Dashboard
  9. Frequently Asked Questions

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The New Courses Dashboard in GHL Customer Care gives creators a lightning-fast, data-rich snapshot of course performance. Discover how to read the dashboard, drill into insights, and start making smarter product decisions today. This dashboard provides key metrics for the past 30 days, helping you monitor the performance of your courses and identify opportunities for improvement.

Note: Data is updated every 6 hours.

TABLE OF CONTENTS

What is the New Courses Dashboard?

The New Courses Dashboard is the default “welcome page” for every course creator in GHL Customer Care. It replaces the legacy SQL-powered view to surface enrolment, revenue, and engagement metrics in near real-time. Built with the Highrise UI design system, the dashboard is fully responsive and refreshes its data every six hours to keep insights current.

Key Benefits of the New Courses Dashboard

  • Instant 30-day snapshot of your top and bottom-performing courses.
  • Unified revenue analytics—Total Revenue, Checkouts, AOV, and more.
  • Visual funnel to spot where learners drop off (sign-up → start → completion).
  • Personalized empty-state and “Getting Started” cards for new creators.
  • Click-through cards that open deeper member or revenue analytics in one click.

Top & Least Performing Courses

These cards highlight which courses are performing best and which need attention based on enrollment and completion data.

  1. Top Performing Course: Displays the course with the highest engagement in the past 30 days.
  2. Least Performing Course: Displays the course with the lowest engagement or completion rate.
  3. Metrics shown:
    • Completion Rate – percentage of enrolled learners who completed the course.
    • Enrollments – total number of learners who enrolled.
Top & Least Performing Courses (image 1 of 7) What this shows Top Performing Course: Displays the course with the highest engagement in the past 30 days. What this shows Illustrates the "Top & Least Performing Courses" section of "Understanding Courses Dashboard". This screenshot appears in the "Top & Least Performing Courses" section of "Understanding Courses Dashboard". The text alongside this image reads: Top Performing Course: Displays the course with the highest engagement in the past 30 days. Least Performing Course: Displays the course with the lowest engagement or completion rate. Metrics shown. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Clicking on the course name will take you to the Course Details Page, where you can analyze engagement, content, and completion performance in depth. Image 1 of 7 What this coversTop Performing Course: Displays the course with the highest engagement in the past 30 days. Least Performing Course: Displays the course with the lowest engagement or completion rate. Metrics shown:
Fields in this part of the guide Metrics shown:
Buttons and menus referenced Top Performing CourseLeast Performing CourseMetrics shownCompletion RateEnrollments
Next stepClicking on the course name will take you to the Course Details Page, where you can analyze engagement, content, and completion performance in depth.
All 3 steps in this procedure
  1. Top Performing Course: Displays the course with the highest engagement in the past 30 days.
  2. Least Performing Course: Displays the course with the lowest engagement or completion rate.
  3. Metrics shown:

Clicking on the course name will take you to the Course Details Page, where you can analyze engagement, content, and completion performance in depth.

Revenue Generated

This section gives you a quick snapshot of total earnings from your courses.

  • Revenue Generated ($) – total amount earned in the last 30 days.
  • vs Last Month – percentage change compared to the previous month.
  • Total Checkouts – total number of completed purchases.
  • Upsell Conversions – number of successful upsells made through course offers.
Revenue Generated (image 2 of 7) What this shows Revenue Generated ($) – total amount earned in the last 30 days. What this shows Illustrates the "Revenue Generated" section of "Understanding Courses Dashboard". This screenshot appears in the "Revenue Generated" section of "Understanding Courses Dashboard". The text alongside this image reads: Revenue Generated ($) – total amount earned in the last 30 days. vs Last Month – percentage change compared to the previous month. Total Checkouts – total number of completed purchases. Upsell Conversions – number of successful upsells made through course offers. Immediately after, the guide continues: Navigation: Click “ Go to Revenue ” to access detailed revenue analytics, transaction breakdowns, and learner purchase history. Image 2 of 7 What this coversRevenue Generated ($) – total amount earned in the last 30 days. vs Last Month – percentage change compared to the previous month. Total Checkouts – total number of completed purchases. Upsell Conversions – number of successful upsells made through course offers.
Buttons and menus referenced Revenue Generated ($)vs Last MonthTotal CheckoutsUpsell ConversionsNavigationGo to Revenue
Next stepNavigation: Click “ Go to Revenue ” to access detailed revenue analytics, transaction breakdowns, and learner purchase history.
All 4 steps in this procedure
  1. Revenue Generated ($) – total amount earned in the last 30 days.
  2. vs Last Month – percentage change compared to the previous month.
  3. Total Checkouts – total number of completed purchases.
  4. Upsell Conversions – number of successful upsells made through course offers.

Navigation: Click “Go to Revenue” to access detailed revenue analytics, transaction breakdowns, and learner purchase history.

Revenue Generated (image 3 of 7) What this shows Navigation: Click “ Go to Revenue ” to access detailed revenue analytics, transaction breakdowns, and learner purchase history. What this shows Illustrates the "Revenue Generated" section of "Understanding Courses Dashboard". This screenshot appears in the "Revenue Generated" section of "Understanding Courses Dashboard". The text alongside this image reads: Navigation: Click “ Go to Revenue ” to access detailed revenue analytics, transaction breakdowns, and learner purchase history. Immediately after, the guide continues: This card shows how much revenue you earn on average per learner. Image 3 of 7 What to clickNavigation: Click “ Go to Revenue ” to access detailed revenue analytics, transaction breakdowns, and learner purchase history.
Buttons and menus referenced Revenue Generated ($)vs Last MonthTotal CheckoutsUpsell ConversionsNavigationGo to Revenue
Next stepThis card shows how much revenue you earn on average per learner.
All 4 steps in this procedure
  1. Revenue Generated ($) – total amount earned in the last 30 days.
  2. vs Last Month – percentage change compared to the previous month.
  3. Total Checkouts – total number of completed purchases.
  4. Upsell Conversions – number of successful upsells made through course offers.

Average Order Value (AOV)

This card shows how much revenue you earn on average per learner.

  • AOV per User – average order value calculated as total revenue divided by total learners.
  • Highest Order Value – the largest single transaction recorded in the past 30 days.
  • vs Last Month – change percentage compared to the previous period.
Average Order Value (AOV) (image 4 of 7) What this shows AOV per User – average order value calculated as total revenue divided by total learners. What this shows Illustrates the "Average Order Value (AOV)" section of "Understanding Courses Dashboard". This screenshot appears in the "Average Order Value (AOV)" section of "Understanding Courses Dashboard". The text alongside this image reads: AOV per User – average order value calculated as total revenue divided by total learners. Highest Order Value – the largest single transaction recorded in the past 30 days. vs Last Month – change percentage compared to the previous period. Immediately after, the guide continues: This visualization helps you track how learners move through your course journey — from signing up to completing the course. Image 4 of 7 What this coversAOV per User – average order value calculated as total revenue divided by total learners. Highest Order Value – the largest single transaction recorded in the past 30 days. vs Last Month – change percentage compared to the previous period.
Buttons and menus referenced AOV per UserHighest Order Valuevs Last Month
Next stepThis visualization helps you track how learners move through your course journey — from signing up to completing the course.
All 3 steps in this procedure
  1. AOV per User – average order value calculated as total revenue divided by total learners.
  2. Highest Order Value – the largest single transaction recorded in the past 30 days.
  3. vs Last Month – change percentage compared to the previous period.

Course Progress Funnel

This visualization helps you track how learners move through your course journey — from signing up to completing the course.

  • Signed Up – number of learners who registered for your courses.
  • Started – learners who began engaging with lessons or modules.
  • Completed – learners who finished the course.
Course Progress Funnel (image 5 of 7) What this shows Signed Up – number of learners who registered for your courses. What this shows Illustrates the "Course Progress Funnel" section of "Understanding Courses Dashboard". This screenshot appears in the "Course Progress Funnel" section of "Understanding Courses Dashboard". The text alongside this image reads: Signed Up – number of learners who registered for your courses. Started – learners who began engaging with lessons or modules. Completed – learners who finished the course. Immediately after, the guide continues: The Cumulative % on the right side shows the proportion of learners who progressed to each stage. Image 5 of 7 What this coversSigned Up – number of learners who registered for your courses. Started – learners who began engaging with lessons or modules. Completed – learners who finished the course.
Buttons and menus referenced Signed UpStartedCompletedNavigationGo to Funnel
Next stepThe Cumulative % on the right side shows the proportion of learners who progressed to each stage.
All 3 steps in this procedure
  1. Signed Up – number of learners who registered for your courses.
  2. Started – learners who began engaging with lessons or modules.
  3. Completed – learners who finished the course.

The Cumulative % on the right side shows the proportion of learners who progressed to each stage.

Navigation: Click “Go to Funnel” to view detailed course progress analytics, learner-level data, and export reports.

Course Progress Funnel (image 6 of 7) What this shows Navigation: Click “ Go to Funnel ” to view detailed course progress analytics, learner-level data, and export reports. What this shows Illustrates the "Course Progress Funnel" section of "Understanding Courses Dashboard". This screenshot appears in the "Course Progress Funnel" section of "Understanding Courses Dashboard". The text alongside this image reads: Navigation: Click “ Go to Funnel ” to view detailed course progress analytics, learner-level data, and export reports. Immediately after, the guide continues: Use the Top vs. Least Performing Course data to decide where to invest your optimization efforts. Monitor Revenue and AOV trends monthly to measure the impact of pricing or promotional changes. Review the Course Progress Funnel frequently…. Image 6 of 7 What to clickNavigation: Click “ Go to Funnel ” to view detailed course progress analytics, learner-level data, and export reports.
Buttons and menus referenced Signed UpStartedCompletedNavigationGo to Funnel
Next stepUse the Top vs. Least Performing Course data to decide where to invest your optimization efforts. Monitor Revenue and AOV trends monthly to measure the impact of pricing or promotional changes. Review the Course Progress Funnel frequently to identify where learners drop off and improve completion rates.
All 3 steps in this procedure
  1. Signed Up – number of learners who registered for your courses.
  2. Started – learners who began engaging with lessons or modules.
  3. Completed – learners who finished the course.

Tips for Using the Dashboard

  • Use the Top vs. Least Performing Course data to decide where to invest your optimization efforts.
  • Monitor Revenue and AOV trends monthly to measure the impact of pricing or promotional changes.
  • Review the Course Progress Funnel frequently to identify where learners drop off and improve completion rates.

How To Set Up the New Courses Dashboard

A dedicated setup isn’t required—the dashboard is enabled automatically for every account that uses GHL Customer Care Courses. Use the steps below to find it and customise your view:

Log in to your GHL Customer Care account and navigate to Memberships → Courses. Click Dashboard (it opens by default for creators).

How To Set Up the New Courses Dashboard (image 7 of 7) What this shows Log in to your GHL Customer Care account and navigate to Memberships → Courses. What this shows Illustrates the "How To Set Up the New Courses Dashboard" section of "Understanding Courses Dashboard". This screenshot appears in the "How To Set Up the New Courses Dashboard" section of "Understanding Courses Dashboard". The text alongside this image reads: Log in to your GHL Customer Care account and navigate to Memberships → Courses. Click Dashboard (it opens by default for creators). Immediately after, the guide continues: Tip: 1. Pin the dashboard to your sidebar for one-click access. 2. [Optional] Hide sample data by clicking ••• → Remove Sample Data. 3. Use the Revenue or Funnel cards to jump into detailed analytics pages. 4. Repeat daily or weekly—data…. Image 7 of 7 What to clickLog in to your GHL Customer Care account and navigate to Memberships → Courses. Click Dashboard (it opens by default for creators).
Buttons and menus referenced Tip
Next stepTip: 1. Pin the dashboard to your sidebar for one-click access. 2. [Optional] Hide sample data by clicking ••• → Remove Sample Data. 3. Use the Revenue or Funnel cards to jump into detailed analytics pages. 4. Repeat daily or weekly—data refreshes every six hours. 
Tip: 

1. Pin the dashboard to your sidebar for one-click access.

2. [Optional] Hide sample data by clicking ••• → Remove Sample Data.

3. Use the Revenue or Funnel cards to jump into detailed analytics pages.

4. Repeat daily or weekly—data refreshes every six hours.

Frequently Asked Questions

Q: Do I need to migrate anything to use the new dashboard?

No. All existing course data is automatically updated; the dashboard appears the next time you open Courses.

Q: Why don’t I see any revenue data?

Revenue cards only populate once at least one paid checkout is processed through GHL Customer Care Payments or Stripe.

Q: Can I export the dashboard data?

Yes. Click Export → CSV in the upper-right corner to download 30-day aggregates.

Q: How do I change which metrics appear?

Metric tiles are fixed for now, but deeper custom reports are coming soon as part of Advanced Analytics.

Q: Will this impact my monthly API limits?

No. Dashboard queries run server-side; they don’t count toward API allotments.

Q: Is the dashboard available on mobile?

Absolutely. Highrise UI ensures full responsiveness on tablets and phones.

Q: Where can I manage multiple courses at once?

Use Kollab Studio for bulk course management tasks such as publish/unpublish or price edits. 

Frequently asked questions

What is the New Courses Dashboard?
The New Courses Dashboard is the default “welcome page” for every course creator in GHL Customer Care. It replaces the legacy SQL-powered view to surface enrolment, revenue, and engagement metrics in near real-time. Built with the Highrise UI design system, the dashboard is fully responsive and refreshes its data every six hours to keep insights current.

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