# In-App Upsell in Memberships > Show locked offers on the My Library page and let members unlock bundles, extra courses, or access—track results and customize the upsell page. An upsell is also written up-sell or up sell. - Source: https://docs.ghlcustomercare.com/docs/memberships-and-communities/membership-courses-sites/in-app-upsell-in-memberships - Section: Memberships & Communities / Membership/Courses Sites - Reading time: 3 min - Images: 10, each explained below --- In-app upsells help you increase revenue by presenting locked offers or products inside the My Library page that members can choose to unlock. This guide walks you through everything from enabling in-app upsells to customizing the upsell page and tracking performance. Whether you’re offering bundles, extra courses, or exclusive access, this feature makes it easy to scale your monetization inside memberships. --- **TABLE OF CONTENTS** - [What is In-App Upsell](#what-is-in-app-upsell) - [Key Benefits of In-App Upsell](#key-benefits-of-in-app-upsell) - [Configuring In-App Upsell in Memberships](#configuring-in-app-upsell-in-memberships) - [Frequently Asked Questions](#frequently-asked-questions) --- # **What is In-App Upsell** An In-App Upsell allows you to display additional offers directly within the My Library page of a membership product. When learners log in, they’ll see locked products or course bundles they can choose to purchase separately. This seamless integration lets you cross-sell without disrupting the user’s experience or requiring a separate sales page. --- ## **Key Benefits of In-App Upsell** Unlocking more value from each member visit is easy with in-app upsells. Here’s why it’s a smart monetization tool: - **Boosts Revenue** by promoting relevant products at key engagement points - **Enhances Discoverability** of other courses without additional outreach - **No Checkout Friction** since offers appear within the existing library view - **Easy Customization** to match your brand identity and upsell goals - **Trackable Performance** so you know what works and can optimize accordingly --- ## **Configuring In-App Upsell in Memberships** Follow these steps to set up and customize your in-app upsell. This process ensures your upsells are branded, active, and visible where they matter most. **Navigate to Offers** Go to the left-hand navigation panel and click **Memberships**. From the top navigation bar, click **Courses**, then choose **Offers**. ![Configuring In-App Upsell in Memberships (image 1 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044326676/original/HVy6otOJBscDOz-lxLO3TwA3q-bNlpVk_g.png) **Configuring In-App Upsell in Memberships (image 1 of 10)** This screenshot appears in the "Configuring In-App Upsell in Memberships" section of "In-App Upsell in Memberships". The text alongside this image reads: Go to the left-hand navigation panel and click Memberships. From the top navigation bar, click Courses, then choose Offers. Immediately after, the guide continues: On the Offers dashboard, locate the offer you want to attach the upsell to. Click the three-dot icon and select Edit. - Where to go: Go to the left-hand navigation panel and click Memberships. From the top navigation bar, click Courses, then choose Offers. - Controls: Navigate to Offers, Memberships, Courses, Offers, Edit the Target Offer, Edit, Access the Upsell Tab, Upsell, + Add Upsell, Select In-App Upsell Type, In-App Upsell, Continue - Next: On the Offers dashboard, locate the offer you want to attach the upsell to. Click the three-dot icon and select Edit. **Edit the Target Offer** On the Offers dashboard, locate the offer you want to attach the upsell to. Click the three-dot icon and select **Edit**. ![Configuring In-App Upsell in Memberships (image 2 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044326705/original/VPI5jyImrF_7mlER9Lz2tB2dQA5NkNiX_Q.png) **Configuring In-App Upsell in Memberships (image 2 of 10)** This screenshot appears in the "Configuring In-App Upsell in Memberships" section of "In-App Upsell in Memberships". The text alongside this image reads: On the Offers dashboard, locate the offer you want to attach the upsell to. Click the three-dot icon and select Edit. Immediately after, the guide continues: Once inside the offer editor, select the Upsell tab. Then click the + Add Upsell button to begin. - What to choose: On the Offers dashboard, locate the offer you want to attach the upsell to. Click the three-dot icon and select Edit. - Controls: Navigate to Offers, Memberships, Courses, Offers, Edit the Target Offer, Edit, Access the Upsell Tab, Upsell, + Add Upsell, Select In-App Upsell Type, In-App Upsell, Continue - Next: Once inside the offer editor, select the Upsell tab. Then click the + Add Upsell button to begin. **Access the Upsell Tab** Once inside the offer editor, select the **Upsell** tab. Then click the **\+ Add Upsell** button to begin. ![Configuring In-App Upsell in Memberships (image 3 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044326727/original/9eQXaOgfaY-2wT81mKN5Z1gWtj9GsKPuaQ.png) **Configuring In-App Upsell in Memberships (image 3 of 10)** This screenshot appears in the "Configuring In-App Upsell in Memberships" section of "In-App Upsell in Memberships". The text alongside this image reads: Once inside the offer editor, select the Upsell tab. Then click the + Add Upsell button to begin. Immediately after, the guide continues: When prompted to choose the upsell type, select In-App Upsell and click Continue. - What to choose: Once inside the offer editor, select the Upsell tab. Then click the + Add Upsell button to begin. - Controls: Navigate to Offers, Memberships, Courses, Offers, Edit the Target Offer, Edit, Access the Upsell Tab, Upsell, + Add Upsell, Select In-App Upsell Type, In-App Upsell, Continue - Next: When prompted to choose the upsell type, select In-App Upsell and click Continue. **Select In-App Upsell Type** When prompted to choose the upsell type, select **In-App Upsell** and click **Continue**. ![Configuring In-App Upsell in Memberships (image 4 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044326754/original/20F6_zO_gOH2WsqAxnCq1fjMJ2tGl-gDOQ.png) **Configuring In-App Upsell in Memberships (image 4 of 10)** This screenshot appears in the "Configuring In-App Upsell in Memberships" section of "In-App Upsell in Memberships". The text alongside this image reads: When prompted to choose the upsell type, select In-App Upsell and click Continue. Immediately after, the guide continues: Choose the Offer for In-App Upsell. - What to fill in: When prompted to choose the upsell type, select In-App Upsell and click Continue. - Controls: Navigate to Offers, Memberships, Courses, Offers, Edit the Target Offer, Edit, Access the Upsell Tab, Upsell, + Add Upsell, Select In-App Upsell Type, In-App Upsell, Continue - Next: Choose the Offer for In-App Upsell **Choose the Offer for In-App Upsell** From the dropdown, select the offer you want to upsell within the library page. Click **Add Upsell Offer** to attach it. ![Configuring In-App Upsell in Memberships (image 5 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044326770/original/R98SE6mUC41liwUwKUpgNzORaMCz5z2uKg.png) **Configuring In-App Upsell in Memberships (image 5 of 10)** This screenshot appears in the "Configuring In-App Upsell in Memberships" section of "In-App Upsell in Memberships". The text alongside this image reads: From the dropdown, select the offer you want to upsell within the library page. Click Add Upsell Offer to attach it. Immediately after, the guide continues: Once the upsell is added, click the palette icon under “Actions” to enter the visual editor. You’ll see multiple tabs— Details, Course Body, and Instructor —to personalize the upsell view. - What to choose: From the dropdown, select the offer you want to upsell within the library page. Click Add Upsell Offer to attach it. - Controls: Navigate to Offers, Memberships, Courses, Offers, Edit the Target Offer, Edit, Access the Upsell Tab, Upsell, + Add Upsell, Select In-App Upsell Type, In-App Upsell, Continue - Next: Once the upsell is added, click the palette icon under “Actions” to enter the visual editor. You’ll see multiple tabs— Details, Course Body, and Instructor —to personalize the upsell view. **Customize the Upsell Page** Once the upsell is added, click the palette icon under “Actions” to enter the visual editor. You’ll see multiple tabs—**Details**, **Course Body**, and **Instructor**—to personalize the upsell view. **Details Tab** This tab lets you adjust main title and subtitle styling, alignment, font, and the background of the upsell banner. You can also configure the text and appearance of the purchase button. ![Configuring In-App Upsell in Memberships (image 6 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044326796/original/TqUTkAVZvPmPq6U5t66CubppGp7-mXlqXw.png) **Configuring In-App Upsell in Memberships (image 6 of 10)** This screenshot appears in the "Configuring In-App Upsell in Memberships" section of "In-App Upsell in Memberships". The text alongside this image reads: This tab lets you adjust main title and subtitle styling, alignment, font, and the background of the upsell banner. You can also configure the text and appearance of the purchase button. Immediately after, the guide continues: Here, you can edit the description title, course description content, curriculum title, and font styling. These elements help highlight what’s included in the upsell. - What this covers: This tab lets you adjust main title and subtitle styling, alignment, font, and the background of the upsell banner. You can also configure the text and appearance of the purchase button. - Controls: Navigate to Offers, Memberships, Courses, Offers, Edit the Target Offer, Edit, Access the Upsell Tab, Upsell, + Add Upsell, Select In-App Upsell Type, In-App Upsell, Continue - Next: Here, you can edit the description title, course description content, curriculum title, and font styling. These elements help highlight what’s included in the upsell. **Course Body Tab** Here, you can edit the description title, course description content, curriculum title, and font styling. These elements help highlight what’s included in the upsell. ![Configuring In-App Upsell in Memberships (image 7 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044326849/original/WH4DcDIHoOuF2ZwDojcl-zJ05PanHpHJdg.png) **Configuring In-App Upsell in Memberships (image 7 of 10)** This screenshot appears in the "Configuring In-App Upsell in Memberships" section of "In-App Upsell in Memberships". The text alongside this image reads: Here, you can edit the description title, course description content, curriculum title, and font styling. These elements help highlight what’s included in the upsell. Immediately after, the guide continues: Control how the instructor section looks by setting fonts and background colors for the name, title, bio, and section heading. - What this covers: Here, you can edit the description title, course description content, curriculum title, and font styling. These elements help highlight what’s included in the upsell. - Controls: Navigate to Offers, Memberships, Courses, Offers, Edit the Target Offer, Edit, Access the Upsell Tab, Upsell, + Add Upsell, Select In-App Upsell Type, In-App Upsell, Continue - Next: Control how the instructor section looks by setting fonts and background colors for the name, title, bio, and section heading. **Instructor Tab** Control how the instructor section looks by setting fonts and background colors for the name, title, bio, and section heading. ![Configuring In-App Upsell in Memberships (image 8 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044326878/original/3HeLy2qsywZZzYwReJEgauPhmkZkH0PtUQ.png) **Configuring In-App Upsell in Memberships (image 8 of 10)** This screenshot appears in the "Configuring In-App Upsell in Memberships" section of "In-App Upsell in Memberships". The text alongside this image reads: Control how the instructor section looks by setting fonts and background colors for the name, title, bio, and section heading. Immediately after, the guide continues: Use the Preview button at the top right to see how the upsell will appear to learners. Once satisfied, switch the status to “Active” using the dropdown next to it and click Save. - What this covers: Control how the instructor section looks by setting fonts and background colors for the name, title, bio, and section heading. - Controls: Navigate to Offers, Memberships, Courses, Offers, Edit the Target Offer, Edit, Access the Upsell Tab, Upsell, + Add Upsell, Select In-App Upsell Type, In-App Upsell, Continue - Next: Use the Preview button at the top right to see how the upsell will appear to learners. Once satisfied, switch the status to “Active” using the dropdown next to it and click Save. **Preview and Activate** Use the **Preview** button at the top right to see how the upsell will appear to learners. Once satisfied, switch the **status** to “Active” using the dropdown next to it and click **Save**. ![Configuring In-App Upsell in Memberships (image 9 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044326938/original/-58RlB9ssxngqJv2mbe28npdG1k1IduHMg.png) **Configuring In-App Upsell in Memberships (image 9 of 10)** This screenshot appears in the "Configuring In-App Upsell in Memberships" section of "In-App Upsell in Memberships". The text alongside this image reads: Use the Preview button at the top right to see how the upsell will appear to learners. Once satisfied, switch the status to “Active” using the dropdown next to it and click Save. Immediately after, the guide continues: If you need to make changes later, go back to the Upsell tab, click the three-dot menu beside the upsell, and choose Edit to update or Delete to remove it. - What to choose: Use the Preview button at the top right to see how the upsell will appear to learners. Once satisfied, switch the status to “Active” using the dropdown next to it and click Save. - Controls: Navigate to Offers, Memberships, Courses, Offers, Edit the Target Offer, Edit, Access the Upsell Tab, Upsell, + Add Upsell, Select In-App Upsell Type, In-App Upsell, Continue - Next: If you need to make changes later, go back to the Upsell tab, click the three-dot menu beside the upsell, and choose Edit to update or Delete to remove it. **Edit or Remove In-App Upsells** If you need to make changes later, go back to the Upsell tab, click the three-dot menu beside the upsell, and choose **Edit** to update or **Delete** to remove it. ![Configuring In-App Upsell in Memberships (image 10 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044326960/original/r3VpCuQFaWIvsDTsnuw0b2KN4apxAkhkPg.png) **Configuring In-App Upsell in Memberships (image 10 of 10)** This screenshot appears in the "Configuring In-App Upsell in Memberships" section of "In-App Upsell in Memberships". The text alongside this image reads: If you need to make changes later, go back to the Upsell tab, click the three-dot menu beside the upsell, and choose Edit to update or Delete to remove it. Immediately after, the guide continues: Q: Can I add multiple In-App Upsells to the same offer? - What to choose: If you need to make changes later, go back to the Upsell tab, click the three-dot menu beside the upsell, and choose Edit to update or Delete to remove it. - Controls: Navigate to Offers, Memberships, Courses, Offers, Edit the Target Offer, Edit, Access the Upsell Tab, Upsell, + Add Upsell, Select In-App Upsell Type, In-App Upsell, Continue - Next: Q: Can I add multiple In-App Upsells to the same offer? --- ## **Frequently Asked Questions** **Q: Can I add multiple In-App Upsells to the same offer?** Yes, you can attach multiple In-App Upsells to a single offer. This allows you to showcase different products or bundles on the My Library page and give users more purchasing options. **Q: Will users see the upsell even if they already purchased it elsewhere?** No, once a user purchases an offer (even as an upsell), it will no longer appear as locked in their My Library. Only offers they haven’t purchased will remain visible as upsells. **Q: Can I customize the look and feel of each In-App Upsell page?** Absolutely. Each upsell offer can be uniquely styled using the built-in editor. You can adjust fonts, colors, layout, descriptions, and instructor details to match your brand. **Q: What payment methods are supported for In-App Upsells?** In-App Upsells support any payment methods you’ve configured within your checkout settings, including Stripe and PayPal. The checkout experience remains seamless and secure. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com