# How to Manage Comments In Memberships

> Course creators and teachers want to know if their course is effective in helping students learn. Feedback is a critical component of learning.

- Source: https://docs.ghlcustomercare.com/docs/memberships-and-communities/membership-courses-sites/how-to-manage-comments-in-memberships
- Section: Memberships & Communities / Membership/Courses Sites
- Reading time: 2 min
- Images: 9, each explained below

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Course creators and teachers want to know if their course is effective in helping students learn. Feedback is a critical component of learning. 

Providing timely and effective feedback helps students improve their performance and become better learners. Adding comments to your memberships will create an environment where this can be achieved.  
In this article, we will look into how to enable, hide and lock your membership comments. 

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**Covered in this article**

#### [**How to enable, hide and lock your membership comments:**](#how-to-enable-hide-and-lock-your-membership-comments) 

-   #### [Enable comments for **all** lessons within a category.](#enable-comments-for-all-lessons-within-a-category-2)
    
-   #### [Enabling comments for **selected** lessons within a category](#enabling-comments-for-selected-lessons-within-a-category-2)
    
-   #### [Filtering between products](#filtering-between-products-2)
    

#### [**What does each comment feature do?**](#what-does-each-comment-feature-do-2)

-   #### [Enabled:](#enabled)
    
-   #### [Hidden:](#hidden)
    
-   #### [Locked:](#locked)
    

#### [**Managing comments for all products:**](#managing-comments-for-all-products)

-   #### [Change comments visibility from User Only to Public](#change-comments-visibility-from-user-only-to-public)
    
-   #### [Delete and restore comments:](#Delete-and-restore-comments:Deleting-a-comment-:)
    

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# **How to enable, hide and lock your membership comments:** 

## **Enable comments for all lessons within a category.**

Open the **Products tab** > Select an existing **Product** or **create a new one** > Click on the **comments section >** Select

the category you would like to **enable, hide** or **lock** comments for

![Enable comments for all lessons within a category. (image 1 of 9)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48247121266/original/KnFljltjZc4Bg8k1VoLxbxE3wuI7cNZv0A.gif)

**Enable comments for all lessons within a category. (image 1 of 9)**

This animation appears in the "Enable comments for all lessons within a category." section of "How to Manage Comments In Memberships". The text alongside this image reads: Change comments visibility from User Only to Public Delete and restore comments. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".
- What this covers: Change comments visibility from User Only to Public Delete and restore comments:
- Fields: Change comments visibility from User Only to Public
- Controls: Products tab, Product, create a new one, comments section >, enable, hide, lock, enable, hide,, and, comments within a category., Filtering between products, Enabled, Hidden
- Next: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".

Full procedure:

1. Change comments visibility from User Only to Public
2. Delete and restore comments:

## **Enabling comments for selected lessons within a category**

Open the **Products tab** > Select an existing **Product** or **create a new one** > Click on the **comments section >** Select which lessons you would like to**enable, hide,** **and** **lock** **comments within a category.**

![Enabling comments for selected lessons within a category (image 2 of 9)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48247122489/original/jHinaoId928a-e1tDJQZUcG8sy_nlGvWXg.gif)

**Enabling comments for selected lessons within a category (image 2 of 9)**

This animation appears in the "Enabling comments for selected lessons within a category" section of "How to Manage Comments In Memberships". The text alongside this image reads: Change comments visibility from User Only to Public Delete and restore comments. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".
- What this covers: Change comments visibility from User Only to Public Delete and restore comments:
- Fields: Change comments visibility from User Only to Public
- Controls: Products tab, Product, create a new one, comments section >, enable, hide, lock, enable, hide,, and, comments within a category., Filtering between products, Enabled, Hidden
- Next: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".

Full procedure:

1. Change comments visibility from User Only to Public
2. Delete and restore comments:

## **Filtering between products**

![Filtering between products (image 3 of 9)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48247126177/original/kzmCUs81naEWef8gD8m375EKn6R2CAaFMw.gif)

**Filtering between products (image 3 of 9)**

This animation appears in the "Filtering between products" section of "How to Manage Comments In Memberships". The text alongside this image reads: Change comments visibility from User Only to Public Delete and restore comments. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".
- What this covers: Change comments visibility from User Only to Public Delete and restore comments:
- Fields: Change comments visibility from User Only to Public
- Controls: Products tab, Product, create a new one, comments section >, enable, hide, lock, enable, hide,, and, comments within a category., Filtering between products, Enabled, Hidden
- Next: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".

Full procedure:

1. Change comments visibility from User Only to Public
2. Delete and restore comments:

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# **What does each comment feature do?**

### **Enabled:**

An "**Enabled**" comment box will be visible on the page and will show existing comments

in the thread and will give your students the ability to add new comments.

![Enabled: (image 4 of 9)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48247132423/original/bDRB-oOw7oJ6L3uAkaxw6d_UUcx0vW-CVQ.png)

**Enabled: (image 4 of 9)**

This screenshot appears in the "Enabled:" section of "How to Manage Comments In Memberships". The text alongside this image reads: Change comments visibility from User Only to Public Delete and restore comments. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".
- What this covers: Change comments visibility from User Only to Public Delete and restore comments:
- Fields: Change comments visibility from User Only to Public
- Controls: Products tab, Product, create a new one, comments section >, enable, hide, lock, enable, hide,, and, comments within a category., Filtering between products, Enabled, Hidden
- Next: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".

Full procedure:

1. Change comments visibility from User Only to Public
2. Delete and restore comments:

### **Hidden:**

A "**Hidden**" comment box will not be visible on the page and will not show existing comments in the thread.

### **Locked:**

A "**Locked**" comment box will remove the ability for your students to add new comments, however, the existing  
comments will still be visible.

![Locked: (image 5 of 9)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48247131060/original/c_bpU9vdFLb7rAqOBUN5WzqZ0UxEenE17A.png)

**Locked: (image 5 of 9)**

This screenshot appears in the "Locked:" section of "How to Manage Comments In Memberships". The text alongside this image reads: Change comments visibility from User Only to Public Delete and restore comments. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".
- What this covers: Change comments visibility from User Only to Public Delete and restore comments:
- Fields: Change comments visibility from User Only to Public
- Controls: Products tab, Product, create a new one, comments section >, enable, hide, lock, enable, hide,, and, comments within a category., Filtering between products, Enabled, Hidden
- Next: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".

Full procedure:

1. Change comments visibility from User Only to Public
2. Delete and restore comments:

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## **Managing comments for all products:**

Access your comments manager for your Products in the "**Products**" tab > Click **Products** > Click "**Manage Comments**".

![Managing comments for all products: (image 6 of 9)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48247145417/original/_AAxNN_OFKH0skO296tse1R2LRT9mKy-ww.gif)

**Managing comments for all products: (image 6 of 9)**

This animation appears in the "Managing comments for all products:" section of "How to Manage Comments In Memberships". The text alongside this image reads: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ". The navigation path used here is Click Products > Click. Immediately after, the guide continues: On a particular comment in the " comments manager " select " User Only " or " Public " in the drop-down to change the visibility.

- Path: Click Products > Click
- What to click: Access your comments manager for your Products in the " Products " tab > Click Products > Click " Manage Comments ".
- Controls: Products, Manage Comments
- Next: On a particular comment in the " comments manager " select " User Only " or " Public " in the drop-down to change the visibility.

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## Change comments visibility from **User Only** to **Public** 

On a particular comment in the "**comments manager**" select "**User Only**" or "**Public**" in the drop-down to change the visibility.

**User Only:** 

The comment will be visible to the _course creator__and the__student who posted the comment_.

**Public:**

The comment will only be visible to _all_ _students_ and the _Course Creator_

## 

![Change comments visibility from User Only to Public (image 7 of 9)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48245920951/original/dcM0xUueiSeKaJotRK5LceAwrR1UaFhWNw.png)

**Change comments visibility from User Only to Public (image 7 of 9)**

This screenshot appears in the "Change comments visibility from User Only to Public" section of "How to Manage Comments In Memberships". The text alongside this image reads: The comment will only be visible to all students and the Course Creator. Immediately after, the guide continues: Click Products > Click Manage Comments > Find and select the comment you wish to delete > Click delete.
- What this covers: The comment will only be visible to all students and the Course Creator
- Next: Click Products > Click Manage Comments > Find and select the comment you wish to delete > Click delete.

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## **Delete and restore comments:**  
Deleting a comment:

Click **Products** > Click **Manage Comments** > Find and select the comment you wish to delete > Click **delete**.

![Delete and restore comments:Deleting a comment: (image 8 of 9)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48247156145/original/mFzDPtiK27ieMR3ImxGO51TTEasvJmjh6w.gif)

**Delete and restore comments:Deleting a comment: (image 8 of 9)**

This animation appears in the "Delete and restore comments:Deleting a comment:" section of "How to Manage Comments In Memberships". The text alongside this image reads: Click Products > Click Manage Comments > Find and select the comment you wish to delete > Click delete. The navigation path used here is Click Products > Click Manage Comments > Find. Immediately after, the guide continues: Click Products > Click Manage Comments > Click " Deleted " tab > Find and select the comment you wish to restore > Click restore.

- Path: Click Products > Click Manage Comments > Find
- What to choose: Click Products > Click Manage Comments > Find and select the comment you wish to delete > Click delete.
- Controls: Products, Manage Comments, delete
- Next: Click Products > Click Manage Comments > Click " Deleted " tab > Find and select the comment you wish to restore > Click restore.

### **Restore a deleted comment :** 

Click **Products** > Click **Manage Comments** > Click "**Deleted**" tab > Find and select the comment you wish to restore > Click **restore**.

![Restore a deleted comment : (image 9 of 9)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48247157253/original/f-GkDVNdfc_gqTbe6GybY4VNUke_3dGyZg.gif)

**Restore a deleted comment : (image 9 of 9)**

This animation appears in the "Restore a deleted comment:" section of "How to Manage Comments In Memberships". The text alongside this image reads: Click Products > Click Manage Comments > Click " Deleted " tab > Find and select the comment you wish to restore > Click restore. The navigation path used here is Click Products > Click Manage Comments > Click.

- Path: Click Products > Click Manage Comments > Click
- What to choose: Click Products > Click Manage Comments > Click " Deleted " tab > Find and select the comment you wish to restore > Click restore.
- Controls: Products, Manage Comments, Deleted, restore

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com